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my apps need updating and virus trouble

italic textI think the virus is blocking my internal and using my sim card and I need help updating my apps or I won't have any, Google one is in for service, also the vi… (pročitajte više)

italic textI think the virus is blocking my internal and using my sim card and I need help updating my apps or I won't have any, Google one is in for service, also the virus is stopping my smaller antiviruses from working properly and keeps switching the VPN off, my apps are important though,I haven't got many left and Google is no help

Asked by Steve prije 9 mjeseci

Last reply by Paul prije 9 mjeseci

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sudden problem

I also posted this under "Tabs." All of a sudden I started getting a strange download message, a download which didn't show up when I looked for it. Since then, when I p… (pročitajte više)

I also posted this under "Tabs."

All of a sudden I started getting a strange download message, a download which didn't show up when I looked for it. Since then, when I press "+ New Tabs," a new tab doesn't open. A new tab opens only when I've clicked on a new link for a topic.

I cleared the cache, restarted my phone twice and un-and re-installed Firefox twice. I was originally synced with Firefox on my other phones, but I don't want to sign in again with that email until this problem is fixed. I haven't opened Firefox again on my previous phones since this all started. I'm going to cry if those versions are "infected" with this problem as well. I just can't erase all the data I've previously accumulated within Firefox on those devices, either.

Now I've looked in Firefox Support for this problem and I've looked again and again for a way to restart in Safe Mode, but I can't find it. Could someone please help me diagnose and fix this issue?

Asked by Nova prije 10 mjeseci

Last reply by Paul prije 10 mjeseci

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phone reboots after downloading any file

After updating Firefox for Android, my phone started rebooting after downloading any file. This makes it very difficult to use the browser and I had to use Chrome tempora… (pročitajte više)

After updating Firefox for Android, my phone started rebooting after downloading any file. This makes it very difficult to use the browser and I had to use Chrome temporarily. The Crashes tab in About Firefox is empty. I tried to collect a logcat and uploaded it to Google Drive (maybe this will help somehow.): https://drive.google.com/file/d/1kmdS5rTH3r0u09KLxeUDeY5U8r5xiEK1/view?usp=sharing. I hope this information is helpful in solving the problem.

Asked by queuejw prije 8 mjeseci

Answered by queuejw prije 8 mjeseci

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android backups?

the story here is I had my OS drive on my desktop completely fail, wouldn't write, wouldn't read, didn't have anything too important just games EXCEPT for the backups to … (pročitajte više)

the story here is I had my OS drive on my desktop completely fail, wouldn't write, wouldn't read, didn't have anything too important just games EXCEPT for the backups to my bookmarks, i got a new drive and installed firefox. when i logged in, my bookmarks weren't there and it synced with my mobile firefox and the bookmarks that i had before my OS drive failed on my phone also disappeared, Im just wondering if firefox mobile has backups of bookmarks and if It does how do I replace these backups on my mobile and if possible use the backups on mobile to fix my bookmarks on my pc.

Asked by mrsneekyninja prije 1 godina

Last reply by Paul prije 1 godina

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videos freezing on any site

Hi. Around the last few days of July the videos on Youtube started freezing like when they stop playing to load, except it never stops loading and continue the video. Whe… (pročitajte više)

Hi. Around the last few days of July the videos on Youtube started freezing like when they stop playing to load, except it never stops loading and continue the video. When I skip ahead it plays for a few seconds and then stops again. I tried playing videos on other sites, and the same thing happens. The Youtube app works perfectly, and so does the Netflix app and the Chrome app - so I know it's a problem particular to the Firefox app. I removed most of my add-ons to test and it didn't help (the only ones I didn't remove are the uBlock Origin and the Search by Image ones). Also tried uninstalling and installing the app again, but no dice. Any idea how I can fix that?

Asked by Debellatis prije 11 mjeseci

Answered by Debellatis prije 11 mjeseci

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Lost logins on desktop, still on android

I just reset my password of my firefox account. On the desktop I don't have any of my logins. On my android, it logged me out, I logged in with the new password. My Log… (pročitajte više)

I just reset my password of my firefox account. On the desktop I don't have any of my logins.

On my android, it logged me out, I logged in with the new password. My Logins are still there, but I am not able to sync them to my Desktop.

How can I achieve this?

Asked by ediz.arca prije 11 mjeseci

Answered by ediz.arca prije 11 mjeseci

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Phone crash log

Firefox has been crashing my phone for a while now. It finally was able to generate a crash log. Can someone take a look at the log and see what might be causing it? Than… (pročitajte više)

Firefox has been crashing my phone for a while now. It finally was able to generate a crash log. Can someone take a look at the log and see what might be causing it? Thanks.

https://crash-stats.mozilla.org/report/index/32b12d52-cee0-49a4-bc70-7fea40230419#tab-rawdump


Old thread talking about the crash if anyone's interested.

https://support.mozilla.org/en-US/questions/1408791

Asked by bluechair prije 1 godina

Last reply by Paul prije 1 godina

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Tabs do not maintain correct webpage

On Firefox Beta for Android, 113.0b9 (Build #2015947331). I run 30-40 tabs. Sometimes when I switch to a tab it is no longer on the page I left it at. It is one page bac… (pročitajte više)

On Firefox Beta for Android, 113.0b9 (Build #2015947331).

I run 30-40 tabs. Sometimes when I switch to a tab it is no longer on the page I left it at. It is one page back in the tabs history. When I first switch to the tab the URL is briefly correct, and it's as of the Back button was hit. Forward is not an available option.

It does not consistently happen, or I would have better repro steps. Maybe it has to do with the tab being loaded out of memory?

This has been going on for a while now, a few months at least. I figured it would be fixed with subsequent updates but not yet, I have also had no luck searching for anyone else experiencing this bug.

Asked by giann1 prije 1 godina

Answered by Paul prije 1 godina

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sync on android stuck on working when logging In.

I'm trying to login to my Firefox sync account, and when I login with email or qr code I get stuck with the screen saying warning. Soon after I left my phone to login and… (pročitajte više)

I'm trying to login to my Firefox sync account, and when I login with email or qr code I get stuck with the screen saying warning. Soon after I left my phone to login and came back 15 minuets, and it continued "working".

Asked by causingnose5432 prije 1 godina

Answered by causingnose5432 prije 1 godina

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Tabs Reappearing After Being Closed

This applies to the latest Firefox for Android version (this issue did not occur with the previous version). I manually closed my tabs and closed the Firefox app when I e… (pročitajte više)

This applies to the latest Firefox for Android version (this issue did not occur with the previous version). I manually closed my tabs and closed the Firefox app when I exit. However, when I open the app again, the previously closed tabs are there as if they were never closed. This is fixed if I delete browsing data but, obviously, this is not an ideal solution. I have tried to attach a short clip of this issue in action but it will not upload. Any help would be appreciated. Thanks.

Asked by daylight_EX prije 8 mjeseci

Answered by daylight_EX prije 8 mjeseci

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Folders in Firefox Android browser history annoy me, please let me turn them off.

I'm constantly annoyed by the history tab on my phone. When I visit several Wikipedia pages one after the other for example, they're grouped together in a folder that's n… (pročitajte više)

I'm constantly annoyed by the history tab on my phone. When I visit several Wikipedia pages one after the other for example, they're grouped together in a folder that's named after whatever first search query I made. I don't see any way to turn this off.

Additionally, I'd also like to be able to delete forwarding pages from my history from my phone. I do this on my PC which I have synced by entering "." into the history search bar and manually deleting them but otherwise I'm stuck using the search function on my phone even for pages I visited recently, which is often full of forwarding pages I haven't gotten around to deleting yet.

Asked by arne20 prije 1 godina

Answered by Paul prije 1 godina

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doesn't solve my query

I requested for a site problem. A mozilla supporter reply me. But the issue doesn't solve. And the mail is no reply mail.please help me this site is doesn't loading Main … (pročitajte više)

I requested for a site problem. A mozilla supporter reply me. But the issue doesn't solve. And the mail is no reply mail.please help me this site is doesn't loading Main site name is doodstream


https://duckduckgo.com/?q=doodstream+site%3Adoodstream.com&ia=web

https://doodstream.com/d/gmf89kr6g212

https://doodstream.com/d/tgfqp01xjrl8

Above link doesn't work in my mozila browser other browser will open this site

Asked by 8000vsa prije 1 godina

Answered by Paul prije 1 godina

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Only blank pages on firefox for android since yesterday.

Hello. My Firefox for Android shows only blank pages on my Samsung A53 5G. Last month I had the same issue but an update was available immediately and it fixed the issue.… (pročitajte više)

Hello. My Firefox for Android shows only blank pages on my Samsung A53 5G. Last month I had the same issue but an update was available immediately and it fixed the issue. Does anyone have the same issue? Thank you.

Asked by johnny prije 1 godina

Answered by Paul prije 1 godina

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Firefox Android ; All websites return "Address Not Found" and "Your connection is not secure"

Just today all my bookmarks , every other site that I try, shows "address not found" and Also each site shows "Your connection is not secure". I have only 1 add-on, UBlo… (pročitajte više)

Just today all my bookmarks , every other site that I try, shows "address not found" and Also each site shows "Your connection is not secure".

I have only 1 add-on, UBlock Origin. Whether this is OFF or ON doesn't matter.

HTTPS-Only Mode : OFF or ON doesn't matter.

I've also re-installed Firefox Android, no change.

Also cleared the cache.

Thanks, Rod

PS: WiFi & Cell connection very good.

Asked by roderickcs prije 1 godina

Last reply by Paul prije 1 godina