Firefox Community Forum

Hi.. can you help me.

My Whatsapp QR Code cannot appear after the Firefox update. The QR code is Blank.. i have tried many ways to get the QR Code to appear but fail. Please help. TTQ

Hello,

Earlier today I reformatted my device but when I logged in to firefox I can only see my history is getting synced my bookmarks are empty, I've checked and bookmarks are check off and they should be synced. How do I get them to sync? It has worked fine in the past. Thanks.

Hello,

I recently reinstalled Windows on my computer and expected Firefox to sync and restore my saved passwords, as I had enabled Firefox Sync before reinstalling. However, after syncing my account, my passwords did not appear, and I am unable to access them.

I have already tried the following steps:

   Checked the sync status of my Firefox account.
   Ensured that I am signed into the correct Firefox account on my browser.
   Searched for any relevant troubleshooting steps but haven't been able to resolve the issue.

Could you please assist me in restoring my saved passwords or provide any guidance on how I can retrieve them?

Thank you for your help.

Best regards, Tameem

Firefox is not saving my passwords. Every time I start up my laptop, all the saved passwords are gone. I have tried a refresh and a new install as well, but the problem persists. I have to sync to my other machine to restore them.

Greetings...

In regards to the Firefox Password Generator, I have two questions:

Q #1: Currently, the Firefox Password Generator appears to create random passwords that are 15 characters in length. Is there some way that I can increase the length of the randomly created passwords to a longer length, say 18 characters? Might this setting be contained at some location within "about:config" that I could edit?

Q #2: Currently, it appears that the only way to create a password for a new website in the Firefox Password Generator is when attempting to set the password while on a website. I would like to be able to create a password for a website from within the Firefox Password Generator itself. Is there some way that I could accomplish this task?

Thank you for your attention and assistance! Take care...

i have used mozilla for many years, i HATE google! last night 12/31/24 duckduckgo was my search engine, i stayed up until 1 or 2am on 1/1/2025 and watched several youtube videos (i had been watching them all day) and turned my computer off and went to bed. around 9am 1/1/2025 i got up and turned on my computer, clicked mozilla in my toolbar and started a search, I GOT GOOGLE RESULTS, SO HIT THE BACK ARROW AND NOTICED GOOGLE WAS MY SEARCH ENGINE!! DID YOU DO AN UPDATE OR ANYTHING TO CHANGE MY SEARCH ENGINE TO GOOGLE? i managed to download duckduckgo and make it my search engine again. BUT i NEED to know if this happened on YOUR END, or if GOOGLE did something. I HAD NOT MADE ANY CHANGES TO MY COMPUTER ON 12/31/2024 OR THE EARLY MORNING HOURS AFTER MIDNIGHT!!!

IF MOZILLA DID THIS , I DO NOT UNDERSTAND WHY, BUT IF IT WAS NEFARIOUSLY DONE BY GOOGLE, THEN IM PISSED!!! THANK YOU!

I use FF on desktop. Recently, I've run into a problem. My desktop browser will not load any pages... except Youtube. Youtube loads just fine, I can open a video or browse channels or community pages normally. I have fully reset my browser, reinstalled it, and disabled extensions. Other browsers on my PC will work normally. I have very few extensions: Sponsorblock for Youtube, uBlock Origin, and Facebook Container, that's it. I am not using a proxy or VPN. Troubleshoot mode did not fix the issue. I'm not the most tech savvy, so I apologize if I missed anything here.

Any insight is appreciated. Thanks!

When I go to the website https://www.rebateinternational.com/RebateInternational/contactUs.do and I try to fill out the webform on that page and use autofill to fill in the e-mail address, it gives me an error message that says "please enter a valid email address" even though the e-mail address is valid. Also, if I do not use autofill, but simply type everything in manually, it still gives me that same error message. This problem does not occur in Google Chrome, but it does occur in Firefox. Sometimes I can solve the problem by erasing part of the email address and then re-typing that part, but that doesn't always work. It also doesn't work if I erase the entire e-mail address and type it in manually. The problem does not appear to be caused by add-ons and does not appear to be caused by hardware acceleration, because I have disabled add-ons and have turned off hardware acceleration. It also does not appear to be caused by cache and cookies, because the same problem occurs after I clear the cache and cookies. I will appreciate any response you can provide to help solve this problem.

I have no problem with previous version of ff. i noticed ask to save password not showing up in this version. usually if i fill in a form, ff will save the information for future use.

i have issue with ff, so i uninstall and reinstall. doesnt work. i add additional information in notepad attachment.

i am end user. nothing technical. only uses ublock, clearurl and audio equaliser. not heavy user. just light browsing facebook, google and regular website.

Hello! I really enjoy using the Firefox browser. I just wanted to suggest that you have an option to write notes in each password profile that can also be secure. My iPhone has a notes section under each password profile. I use it to write info such as my airline advantage number, the email I used with that particular website, membership numbers, etc. I'm getting up there in age, so while I'm working on simplifying my life it helps to make notes to remember stuff. Can you suggest this idea to the right people at Firefox or Mozilla? Thank you for your help and consideration. Carolyn

Note: I am using an older computer at home right now but do use a new computer at work and will be upgrading at home soon.