Firefox Community Forum

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EVERY timne I open your damned rotten system I lose ALL my hundreds of vital bookmarks and it takes me half a day fiddling about to recover them STOP IT. For goodness sake you are ruining my life. STOP IT!!!!!!!

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you have removed ALL my bookmarks every time I reboot Firefox. This is intolerable!!!!!!! You have cost me 24 hours of insufferable time trying to reinstall my hundreds of bookmarks.

Locking this thread, please continue here: [/questions/1583232]
GET ME A LIFE PLEASE. DESPERATE. HELP! HELP! HELP! HELP! HELP!

My Firefox has lost its bookmarks and I dont know why. I tried following the steps for restoring them, but choosing "restore" in bookmarks library just shows "choose file" and then nothing happens. When I check my phones firefox, they are still there so I was wondering if I can import from there, or if anyone knows a fix? My computer is a Macbook 2017, phone is a iphone 15.

I can no longer watch videos on Amazon prime, those included and the ones I pay extra for through an added subscription to mgm+ since the last update. What is going on? Is it the VPN data limit thing? If so, how can I turn it off?

Fire fox is automatically playing videos/sound or both if I click on a tab that has that or also in facebook, etc. How do I stop this? I want to be able to click play when I want to hear/see something.

I just had a firefox tab with a pop up asking me to try ai features... my options were "yes" or "maybe later". How do I stop the slop sales? I want ZERO pop ups... from Mozilla or anyone else! I didnt see settings that would disable mozilla sales pop ups - is there some way to turn these off permanently? I have already turned off the ai features. Really appreciate any suggestions!

Issue Summary: When disconnecting from a corporate Cisco AnyConnect VPN on macOS, Firefox completely loses its internet connection and throws network errors. Other browsers (Chrome, Safari, Edge) continue working perfectly on the home network. Standard troubleshooting steps—like clearing Firefox's DNS cache, changing proxy settings to "No Proxy", turning off DNS over HTTPS (DoH), and flushing system DNS—do not resolve the issue.

Root Cause: Cisco AnyConnect locks low-level socket configurations and routing rules within the active Firefox user profile (prefs.js). Even after the VPN is disconnected, Firefox remains bound to the dead corporate pipeline, a behavior that standard settings menus cannot override.

Proven Solution: The only way to clear the corrupt VPN socket locks is to completely reset the internal profile architecture:Open Firefox, type about:support into the address bar, and press Enter.Look at the top right of the page and click the "Refresh Firefox..." button. Accept the prompt. Firefox will close, securely back up your bookmarks/passwords, generate a fresh profile, and restart.Internet access will instantly return to normal. (Note: You will just need to reinstall your extensions afterward).

I tried reinstalling firefox because I wasn't getting notifications from websites. I'm not getting notifications now either. I checked my computer settings and reinstalled the software on my Mac Book Pro 2012 version 10.15.8.

I work at a small daily newspaper chain, and our website CMS is both archaic and homebrew. I only work with it sporadically, and Firefox is the best option for maintaining it.

This morning, I got the regular "Are you sure you want to delete this?" dialog box (pretty sure it's a Javascript call) with the additional check box of "Do you want (URL) to not prompt you for this any longer?" (or words to that effect).

I thought, "Great, one less click" and made that selection.

But now when I want to delete an item off the articles list, it doesn't delete at all.

I'm pretty browser-savvy, but I don't know how to re-enable that option. Any ideas?

I have floccus extension installed to sync my bookmarks to my WebDAV server located in private network. The floccus bookmark sync is successful when the build-in VPN is turned off, but it reported NetworkError when the build-in VPN is turned on.

The time zone stamp when using my default browser Firefox is 3 hours off. If I use Safari, it's correct. The problem occurs when using Gmail or Yahoo. It is only when using Firefox browser that the time stamp on email in incorrect. It is a Firefox issue and happened during the most recent upgrade 5/12/26.

Love Firefox by the way... So, autocomplete in the search bar is often helpful, don't get me wrong, but it redefines the delete/backspace key to be context-sensitive. Now, sometimes it does what I expect and backs up one, erasing the character I just typed. However when autocomplete ghost text is present, that same key removes the ghost text only, leaving the character I'm intending to remove. This is enormously inconvenient as I now must watch to see what autocomplete is doing and adjust my behavior to comply. Were I designing I would not make the delete key dual purpose context sensitive, instead I would do both at the same time! Delete what I just typed and remove the ghost text. Safari started this, I complained and of course got no response. Subsequently I noticed the same behavior in Firefox. My suggestion, request, is that search delete key behavior not be decided for me. Either make this Safari behavior a settings option, by default is OK, so that I can choose, or (my preference) delete both ghost and previous character with a single keystroke! Best regards and keep up the good work. Dave

Lately, on certain websites, like Fox News - I open a tab in a new link and it just spins.

Today, I just tried to register an account with a glass company, and I hit the button to register, and nothing happened.

Yesterday on a different site, I went to place an order, and everything grayed out and it just stayed like that.

What do I need to adjust in order for this to stop happening?

Thanks! Shari Blauner

FYI I was having issues signing onto my citizens online checking account and also signing onto my email account with comcast. After a while I disabled the NOSCRIPT extension which solved both issues. I believe this problem may have coincided with release 150.2

Firefox on macOS. After most recent update, when I open new tabs I get

Oops, something went wrong loading this content. Refresh and try again

I went to settings to make sure Firefox Home was the default loaded on New Tabs, which it is. How do I fix this?

Moderator note: This question has been edited to correct the formatting and correct the OS mention.