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Can no longer play media with Firefox ESR 102.x

Hello, ever since we moved endpoints from Firefox ESR 91.13 to 102.3, it has become impossible to play any media with Firefox. No video will play in youtube, for instance… (pročitajte više)

Hello, ever since we moved endpoints from Firefox ESR 91.13 to 102.3, it has become impossible to play any media with Firefox.

No video will play in youtube, for instance (it just loads endlessly as if it would start, but it doesn't).

Can't use radio websites either. Anything with a "play" button (video or sound) does nothing.

This has been tested with a clean profile, a clean install, after allowing autoplay in the settings.

Is there any info on what exactly changed between ESR 91 and 102 that might explain this ? There has been no system change, If I reinstall 91 instead it works again as usual.

No issues anywhere else on the endpoints (Edge, Windows), this is on Windows 10 if it makes any difference.

Tanks for any help on this.

Asked by OdeonFF prije 6 dana

Last reply by jscher2000 - Support Volunteer prije 1 minut

DUO: "Access Not Allowed With Firefox Due To Security Concerns

I've been utilizing the security protocol app DUO for work purposes for the last year with Firefox, no issues. I just recently updated to 105.0.1 and received the follow… (pročitajte više)

I've been utilizing the security protocol app DUO for work purposes for the last year with Firefox, no issues. I just recently updated to 105.0.1 and received the following error message when my DUO was prompted:

  • "We're sorry, access is not allowed with Firefox due to security concerns." - with a sad face.

It then shows me a list of compatible browsers and FF being the only one not allowed to use the DUO authentication. I've attempted to clear my browsers cache, fire up FF once more only to arrive at the same messaging. I've uploaded a screenshot of what I ran into.

This has to be some sort of error as I've been utilizing FF and DUO together successfully with no issues over the last year.

Any help is greatly appreciated.

Asked by Eddie prije 1 sat

Submitting crash reports by email or another way

My work computer is behind a firewall that is a forward and reverse proxy. Firefox crashes fairly frequently but my work computer is not using and will not be using the f… (pročitajte više)

My work computer is behind a firewall that is a forward and reverse proxy. Firefox crashes fairly frequently but my work computer is not using and will not be using the forward proxy; that is for the web server. Therefore the crash reports so not get submitted. There is an error message: "There was a problem submitting your report." Is there another way to submit them?

Wastrel

Asked by wastrelway prije 1 sat

Gmail commands won't load, constant error messages

Since September 23, 2022, I can't send mail in Gmail, add attachments to email, print email. I get constant error messages: "oops, the system has encountered a problem...… (pročitajte više)

Since September 23, 2022, I can't send mail in Gmail, add attachments to email, print email. I get constant error messages: "oops, the system has encountered a problem...error #2001 (or #2003 and occasionally other numbers.) "The conversation you requested is not available." "Check your connections."

Meantime, all other internet functions work fine: other sites open immediately and commands are followed instantly. This problem seems specific to Gmail and Google, which is also now periodically unresponsive. (But YouTube works fine.)

I have bypassed Firefox cache. I have cleared cache. I have downloaded and reinstalled Firefox. I have done a 'netsh winsock reset'.

I have downloaded Chrome, which I dislike -- and found that I have most of the same Gmail problems there.

Nothing has resolved this issue, which came out of the blue. I'm at my wits' end!

My OS is Windows 10 and I have a wired Ethernet connection to Verizon FIOS.

Help, please!

Asked by lynn.brenner.nyc prije 1 sat

DNS over HTTPS cert

for some reason bitdefender keeps producing this with dns over https enabled on firefox 105.0.1. If I browse that url on a machine without bitdefender is throws an error… (pročitajte više)

for some reason bitdefender keeps producing this with dns over https enabled on firefox 105.0.1. If I browse that url on a machine without bitdefender is throws an error too about the cert.

firefox.exe attempted to establish a connection relying on an untrusted certificate to mozilla.cloudflare-dns.com. We blocked the connection to keep your data safe since untrusted certificates are issued by unrecognized Certificate Authorities.

I can add an exception but the cert on this size seems to be invalid. Any ideas?

Asked by passand prije 4 sati

Last reply by passand prije 4 sati

SSL_ERROR_RX_UNEXPECTED_SERVER_KEY_EXCH

When I try to log onto Https.match.com, I get this error message Secure Connection Failed An error occurred during a connection to www.match.com. SSL received an unexpect… (pročitajte više)

When I try to log onto Https.match.com, I get this error message

Secure Connection Failed

An error occurred during a connection to www.match.com. SSL received an unexpected Server Key Exchange handshake message.

Error code: SSL_ERROR_RX_UNEXPECTED_SERVER_KEY_EXCH

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…

Can anybody tell me how to fix this error message, so I can get to match.com?

Asked by aferenczjr prije 5 sati

Fiverr.com no longer works properly.

Since the lastest "update", (version 105.0.1) I can no longer access my messages inboxes on Fiverr.com. I get a drop-down message telling me that the website is slowing … (pročitajte više)

Since the lastest "update", (version 105.0.1) I can no longer access my messages inboxes on Fiverr.com. I get a drop-down message telling me that the website is slowing the browser and advising me to stop the page. Are you kidding me?! I'm TRYING to get some WORK done here! If I can't do it with Firefox, then I'll just have to quit using Firefox (again!) until you fix what you broke. You are interfering with my LIVELIHOOD here and I'm not having it!

Asked by thomasrose17 prije 6 sati

Firefox not displaying anything, not opening any pages, reinstall does not help

I was getting an unspecified bug with Mozilla VPN that wouldn't let me launch it, update it, or sign out of it. I decided to uninstall and reinstall it. Uninstalling the… (pročitajte više)

I was getting an unspecified bug with Mozilla VPN that wouldn't let me launch it, update it, or sign out of it. I decided to uninstall and reinstall it. Uninstalling the VPN required me to close out of Firefox. I did so. When I relaunched it after the uninstall so I could go download the new VPN files, Firefox was still displaying the tab titles but nothing else, not even the urls of the pages. The entire browser was completely blank except for the tabs. No other pages are accessible either. I tried restarting the computer. It didn't work. I tried uninstalling Firefox, restarting the computer, and reinstalling Firefox. It didn't work. I tried a clean reinstall where I deleted every scrap of leftover data I could find. It didn't work. I got a VCRUNTIME140_1.DLL error during an install attempt, which I attempted to fix by updating Visual Studio as outlined here https://support.mozilla.org/en-US/questions/1352013 and that didn't fix it either.

Asked by emma.elizabeth.crisp prije 6 sati

Last reply by emma.elizabeth.crisp prije 6 sati

FFv105 crashes on web.whatsapp.com

Hi amazing FF folks, FFv105 crashes on web.whatsapp.com Did work on previous version v103 and v104.2 Hope it is an easy fix. Thx a million :) … (pročitajte više)

Hi amazing FF folks,

FFv105 crashes on web.whatsapp.com Did work on previous version v103 and v104.2

Hope it is an easy fix. Thx a million :)

Asked by spdgnzls prije 5 dana

Last reply by spdgnzls prije 1 dan

Problems Viewing Videos

I had to stop using Firefox over a year ago because almost every time I'd come upon a video, the page went crazy--like it had 5 pages jumping on top of each other. I'd lo… (pročitajte više)

I had to stop using Firefox over a year ago because almost every time I'd come upon a video, the page went crazy--like it had 5 pages jumping on top of each other. I'd lose control of my mouse and couldn't close Firefox or access Task Manager. Basically, nothing worked. About 3 months ago I tried Firefox again and was so happy because I was able to use it again with no problems--UNTIL the past 2 Firefox updates. Now it's back to the same old problem and I'm back to using Chrome. Why is this happening and is there any solution?

Asked by GinaWA prije 11 sati

Last reply by RachelGomez161999 prije 10 sati

Firefox ask where to save downloaded file crashes the browser.

I'm not sure if this is related to the most recent Firefox version or the most recent MacOS version. Suddenly I get the "Firefox (not responding)" status when trying to d… (pročitajte više)

I'm not sure if this is related to the most recent Firefox version or the most recent MacOS version.

Suddenly I get the "Firefox (not responding)" status when trying to download files when:

  1. the "Always ask you where to save files" checkbox is checked OR
  2. when trying to change the default folder where files should be saved to.

Dowloading to the default downloads folder is in order and files download just fine.

Update: I just tried to upload a profile pic to my Firefox account and the same thing happened - it looks like a permissions issue, probably related to latest MacOS?

Asked by Jayx prije 17 sati

Last reply by jscher2000 - Support Volunteer prije 10 sati

I can no longert load a particular website only on firefox

I'm no longer able to a particular website: https://www. bdo.com.ph onFfirefox. However, I'm still able to do so on other browsers, specifically Chrome and Edge. The e… (pročitajte više)

I'm no longer able to a particular website: https://www. bdo.com.ph onFfirefox. However, I'm still able to do so on other browsers, specifically Chrome and Edge.

The error message I receive is:

"Secure Connection Failed

An error occurred during a connection to www.bdo.com.ph. PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…"

Please assist.

Asked by rblevy2 prije 5 mjeseci

Last reply by koch.bidyut.koch prije 10 sati

Acronis reported that Firefox browser was infected with ransomware - Now FF will not launch - No permissions

Hi all, On 19 Sept 2022, upon booting my Macbook Pro, Acronis popped up a message to advise that Firefox was infected with ransomware. It listed the files and asked if I… (pročitajte više)

Hi all,

On 19 Sept 2022, upon booting my Macbook Pro, Acronis popped up a message to advise that Firefox was infected with ransomware. It listed the files and asked if I wanted to delete or quarantine the files. I elected to quarantine them so that I could investigate the claim/issue. Acronis reported that the files were now quarantined. From that point on, I could not launch Firefox. I deleted the app, and downloaded the latest FF from Mozilla and installed it. When I attempt to launch it, a popup states that I do not have the required permission to launch the app. (see image) I have checked Acronis and have taken a screen shot of the problem files (see image). In an effort to clear the Macbook Pro of any residual issues, I ran a full scan with CleanMyMac X MAS, and cleared all caches and redundant files. This ran and reported the job done and zero malware found. Kaspersky Total also reports no malware found. I downloaded the current Mac release of FF again and installed it, but still cannot launch it because I don’t have the relevant permissions. The app properties have been checked and as Admin, I have all relevant permissions. However I still cannot launch FF browser. Any advice/recommendations would be welcome, as Firefox is my main browser, after Safari.

Asked by r.oberin prije 11 sati

A small amount of videos don't end, but only when sound is disabled

I've been using Firefox for several years, and this has never happened before. This is a pretty strange problem and I'm having trouble describing it, so please bear with … (pročitajte više)

I've been using Firefox for several years, and this has never happened before. This is a pretty strange problem and I'm having trouble describing it, so please bear with me.

Since a day or two ago, I've been experiencing a problem where a small number of videos play, but once they get to right before the end, it'll abruptly stop. The play button looks as though the video is still playing even though it's really not, and clicking the play button does nothing. The only way to get the video to play again is to either refresh the page, move the progress bar back to a previous part of the video, or go all the way to the end of the video, in which case it'll allow me to replay it. The videos this problem happens on are completely random, but the problem persists on the same exact videos. This happens with both direct links to videos (i.e. videos like this one) and "embedded" videos (like videos on Reddit, TikTok, YouTube, etc). However, this only happens if the video has no sound or the sound is off, whether I've muted the tab or turned the sound off on the video directly. It also doesn't matter if the video is looped.

There's also a slightly different variation of this issue that seems to happen less often. With this problem, videos will stop right before the end like the videos that have the other problem, but only for a few seconds - after that, the video will end like normal and I can replay it.

I've tried restarting my computer, playing the problematic videos in a private window, disabling all of my extensions, using Troubleshoot Mode, refreshing Firefox, and even uninstalling and reinstalling Firefox. This problem does NOT happen on Microsoft Edge. I'm 99% sure it's because of the new update (105.0), as this issue has only started happening after I updated to it. I updated to 105.0.1 earlier today, and it's still happening. I'm thinking of going back to 104.0.2 if this glitch doesn't get fixed (or at least I don't get help) soon, because I know this issue will seriously get annoying after a while.

Two of the videos that have this problem are this video and this video. Note that both have the secondary version of this problem. I would have uploaded a video of the problem to this post, but this website doesn't let me, so I attached the best screenshot I could take instead.

Any help would be appreciated!

Asked by David_H23 prije 3 dana

Last reply by David_H23 prije 12 sati

Not loading some websites.

Since the latest upgrade (I now have Firefox 105.0.1) I can't upload many web pages on Firefox. If I close Firefox then open it again, the site usually loads. However, I … (pročitajte više)

Since the latest upgrade (I now have Firefox 105.0.1) I can't upload many web pages on Firefox. If I close Firefox then open it again, the site usually loads. However, I have to repeat the process for other sites. I'm spending all my time closing and opening Firefox. Can anyone help? The problem has only arisen over the last few days.

Asked by Tommo prije 21 sat

Last reply by jonzn4SUSE prije 15 sati

I using Kaspersky for protection in my comp. But what happen with Firefox don't work in this computer.under my name.

I need to install Firefox in this computer. Is not working, I need this to play my Farmville2 is still no work. Please do something, I need this. att. Raquel R Orlang … (pročitajte više)

I need to install Firefox in this computer. Is not working, I need this to play my Farmville2 is still no work. Please do something, I need this. att. Raquel R Orlang

Asked by Raquel R Orlang prije 22 sati

Last reply by jscher2000 - Support Volunteer prije 22 sati

Firefox 105.0.1 (64-bit) running on Windows 10 Enterprise N LTSC 21H2 private window very slow loading

Hello to all. I have a wired problem with the loading of the same local development website in Firefox and Firefox private window browsing, the same local development web… (pročitajte više)

Hello to all.

I have a wired problem with the loading of the same local development website in Firefox and Firefox private window browsing, the same local development website is loaded very slow in private window browsing.

I have uninstalled Firefox completely and started with fresh install without any add-ons or themes, all the things are default.

Please check out this screen capture with the problem https://imgur.com/a/cigSamd

Can this be just a rendering issue as the network metrics are the same?

Thank you

Asked by starlays prije 22 sati