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  • Arhivirano

Simple question: "What is VPN?"

I asked a simple question: "What is VPN?" I got dumped to pay for an Apple answer. I already have Apple Care. I just made a $15 Firefox donation. I have just signed up … (pročitajte više)

I asked a simple question: "What is VPN?" I got dumped to pay for an Apple answer. I already have Apple Care. I just made a $15 Firefox donation. I have just signed up for the New, Improved Firefox after a lengthy absence from Firefox for being unhappy with the program. NOW... You ask ME to be nice! ? ! - Adrienne Pollak

Asked by adriennepollak@mac.com prije 1 godina

Last reply by jscher2000 - Support Volunteer prije 1 godina

  • Arhivirano

Create new profile or refresh?

This happens far too often, in the course of 9 months or more frequently. What is going on Firefox? v88.0.1 Windows 10 Constant script errors that freeze whatever progra… (pročitajte više)

This happens far too often, in the course of 9 months or more frequently. What is going on Firefox? v88.0.1 Windows 10

Constant script errors that freeze whatever program I am in, regardless of the option I choose - the popup no longer gives me a WAIT or STOP IT. The box comes up that says DON'T ask me about this again.

I do not want to copy passwords, more than anything, should I create a new profile. I do not want to deal with replacing or losing the file. When I attempted to load two other profiles over the last two days, both times FF crashed. I gave up.

I am NOW in Safe Mode and without errors, and it's hard to know which app is causing the problem.

Is there a new addon that will back up Firefox these days?

Suggestions? Seriously, FF seems to be a whole lot more trouble these days than she is worth.

Thank you.

Asked by CiaoBella1 prije 1 godina

Last reply by ·´¯`·...¸>-)))º> ~dbben prije 1 godina

  • Arhivirano

PayPal

When selecting PayPal as a pay option & a new window opens up, it will not connect to my PayPal account unless I first go directly to PayPal & log in directly. I … (pročitajte više)

When selecting PayPal as a pay option & a new window opens up, it will not connect to my PayPal account unless I first go directly to PayPal & log in directly. I am using the latest FireFox but it has been doing this for a long time so I don't think the version is the issue. I believe it is a setting in either PayPal or FireFox. PayPal reviewed my account and noted that there is no issue with it. That leaves a FireFox setting. Any ideas?

Asked by Boston Cowboy prije 1 godina

Last reply by ·´¯`·...¸>-)))º> ~dbben prije 1 godina

  • Arhivirano

"Secondary email must be different than your account email"

I am trying to update the primary email associated with my Firefox account. My primary email is listed as <primary@domain.name>, for example. My secondary email is … (pročitajte više)

I am trying to update the primary email associated with my Firefox account. My primary email is listed as <primary@domain.name>, for example. My secondary email is not assigned. When I try to add <preferred.email@domain.name> to my secondary email, I get the message: "Secondary email must be different than your account email"

I do not see this "account email" listed anywhere. Where do I find it, and how can I change it?

Many thanks, bd89

Asked by bigdata prije 1 godina

Last reply by einarpall prije 1 godina

  • Arhivirano

Firefox suddenly stuck in restricted mode

I've used Firefox as my default browser for years. I'm now on a Win10 laptop I've been using for over a year. I have not knowingly made any recent changes to FF. I'm on… (pročitajte više)

I've used Firefox as my default browser for years. I'm now on a Win10 laptop I've been using for over a year. I have not knowingly made any recent changes to FF. I'm on FF version 88.0.1 (64 bit).

Suddenly, yesterday, I found that I was blocked from viewing many YT videos and comments. YT says I am in restricted mode. It is not due to a setting on my YT/Google account, because I'm not logged in.

Exact YT messages: "Video unavailable--This video is restricted. Please check the Google Workspace administrator and/or the network administrator restrictions." And "Restricted Mode has hidden comments for this video."

However, I have no problem viewing them in Chrome. So logically it's a FF problem.

Also, I discovered that other sites are affected. For example, if I run a "domain lookup" on the ICANN website, I get less detailed results than if I run the search on Chrome! https://lookup.icann.org/

Switching from Strict to Standard Tracking Protection didn't help. Then I did a FF refresh but that also didn't help.

Suggestions? Be aware I'm not a coder or any kind of super techhie.

Asked by csskalet prije 1 godina

Last reply by ·´¯`·...¸>-)))º> ~dbben prije 1 godina

  • Arhivirano

Google Maps 3D not working

After updating Firefox to 88.0.1, Google Maps no longer allows 3d / globe view. I checked hardware acceleration on / off, with no effect. Also other map services (e.g., w… (pročitajte više)

After updating Firefox to 88.0.1, Google Maps no longer allows 3d / globe view. I checked hardware acceleration on / off, with no effect. Also other map services (e.g., windy.com, outdooractive.com) no longer work correctly. Any ideas?

Asked by christophjakessler prije 1 godina

Last reply by cor-el prije 1 godina

  • Arhivirano

Evernote webclipper not functioning anymore

Good day, since yesterday the Evenote Web Clipper stopped working. When reinstalling the web clipper I get the regular screen: "Welcome to Evernote Web Clipper!" where yo… (pročitajte više)

Good day,

since yesterday the Evenote Web Clipper stopped working. When reinstalling the web clipper I get the regular screen:

"Welcome to Evernote Web Clipper!" where you have to confirm to enable web clipper. When clicking on "Allow" nothing happens. At the same time occasionally I got the message the Firefox was not directed to Evernote in teh right way.

What have I tried thus far - without positive outcome: - disabling and then enabling the web clipper in Firefox preferences - deleting and re-installing the web clipper - deleting Firefox, re-install Firefox and then re-install the web clipper

The web clipper is functioning fine under Safari.

May it be that the change of privacy policy by Evernote (dus May 15) has something to do with it ?

Thank you for your suggestions !


Best regards, René.

Asked by René de Wit prije 1 godina

Last reply by wysiwyg.jt prije 1 godina

  • Arhivirano

Repetitive Tab Crashes

FF tabs are constantly crashing despite restarts, updates, add-on removals, etc. Looking for any help or guidance to resolve. Thanks! https://crash-stats.mozilla.org/repo… (pročitajte više)

FF tabs are constantly crashing despite restarts, updates, add-on removals, etc. Looking for any help or guidance to resolve.

Thanks!

https://crash-stats.mozilla.org/report/index/224749ec-855f-4ba9-8e8a-2c2e30210519 https://crash-stats.mozilla.org/report/index/70328358-6b85-4964-9b1c-452490210519 https://crash-stats.mozilla.org/report/index/6396a485-815b-4a51-aa3a-2be070210519 https://crash-stats.mozilla.org/report/index/1e129a02-fe06-421e-bba6-c11000210519 https://crash-stats.mozilla.org/report/index/c6fb13f5-6dbc-4c8f-a5ef-3b98a0210519 https://crash-stats.mozilla.org/report/index/9a267b45-d782-4904-8e9c-6d13e0210519 https://crash-stats.mozilla.org/report/index/89cdfc01-ce2c-41fc-8baa-8d2200210519 https://crash-stats.mozilla.org/report/index/4a3afc32-d5a5-40d6-8555-ec05a0210519 https://crash-stats.mozilla.org/report/index/6c050437-8cf8-4cda-be88-2ed080210519 https://crash-stats.mozilla.org/report/index/e314ae52-9105-40b9-9ee3-970790210519 https://crash-stats.mozilla.org/report/index/5fdb8f85-e064-4567-ab57-b51c10210519 https://crash-stats.mozilla.org/report/index/8d2d60f6-69c5-46f4-b3b7-92d570210519 https://crash-stats.mozilla.org/report/index/0bb898e4-8e4e-4c0b-909d-187f40210519 https://crash-stats.mozilla.org/report/index/ad2ddc11-d497-4718-b147-636ce0210519 https://crash-stats.mozilla.org/report/index/ae237fc6-4ec5-4af7-b611-278480210519 https://crash-stats.mozilla.org/report/index/a75ace02-0ddd-4a81-b4b3-699420210519 https://crash-stats.mozilla.org/report/index/643df148-b7b7-4f65-8e49-4c3d70210519 https://crash-stats.mozilla.org/report/index/dce93a39-e135-45be-966e-5bec90210519 https://crash-stats.mozilla.org/report/index/f30e09cd-f87e-4299-9bf0-5b3d30210519 https://crash-stats.mozilla.org/report/index/77885728-76e8-425c-88c1-23ce80210519

Asked by Steve prije 1 godina

Last reply by ·´¯`·...¸>-)))º> ~dbben prije 1 godina

  • Arhivirano

Firefox has deleted all history inexplicibly. Did not update, nor refresh.

My firefox default page suddenly got scrambled. Top sites got completely reset and my highlights were changed to seemingly random pages. I checked my history for the page… (pročitajte više)

My firefox default page suddenly got scrambled. Top sites got completely reset and my highlights were changed to seemingly random pages. I checked my history for the pages listed in highlights and they were pages I had visited on the 25th of January, which is not recent. They also seemed to not update when I visit new sites which it usually does. I then noticed the history does not have any entries newer than 25th of January. And going to new pages does not get registered in the history.

I restarted in troubleshooting mode and history started to register again, but now it has deleted everything in my history. Logged in accounts and passwords seem to be unaffected. Same for bookmarks.

What happened? How can I fix this? Can I regain my lost history?

I tried an idea I read where renamed places.sqlite to places.sqlite.old and places.sqlite.corrupt to places.sqlite.corrupt which restored the situation to the first situation, where the history is frozen at 25th of January and does not update.

Asked by dogmar45 prije 1 godina

Last reply by cor-el prije 1 godina

  • Arhivirano

Firefox crash, tabs lost

In the last few weeks I have been experiencing frequent crashes. That means at least once a day. Most of the times when I submit the report and restart firefox I lose all… (pročitajte više)

In the last few weeks I have been experiencing frequent crashes. That means at least once a day. Most of the times when I submit the report and restart firefox I lose all my tabs, which is very annoying since I generally have around ten open all the time - for a reason. My husband also experiences these crashes on his laptop. There is no new software installed, nothing has changed on/in either of the computers, firefox is up to date. I need my browser to be dependable, the crash is one thing, the loss of the tabs is intolerable.

Asked by noematik prije 1 godina

Last reply by FredMcD prije 1 godina

  • Arhivirano

Problems loading some web pages

I have 2 problems which have just started occuring when I try to access websites, 400 Bad Request messages and pop up window asking for a user name and password for norma… (pročitajte više)

I have 2 problems which have just started occuring when I try to access websites, 400 Bad Request messages and pop up window asking for a user name and password for normally open sites.

An example of the Bad Request message occurs when I go to the Guardian webpage https://www.theguardian.com/travel/2012/jul/11/top-10-pembrokeshire-walks which displays normally but when I try to follow one of the links which should take me to National Trust pages I get the 400 Bad Request message. I have used this website before with no problem but this has started occuring on this and other sites over the last week. I also get the message when I try to go to http://www.nationaltrust.org.uk/main/ from the bookmark I have used for many years.

The other problem occurs when I type www.nationaltrust.org.uk, I get a pop up window which says Authentication required - Mozilla Firefox http://www.nationaltrust.org.uk is requesting your user name and password. The site says: DSL-3782 Usaer name Password.

Cancelling the pop up causes 401 Unauthorised message If I give it any usename and pass word it comes back the the blank pop up again except when I enter my DSL-3782 router username and passwood which gives routers Internet status page with no errors or messages.

I have tried clearing caches etc. with no effect.

These problems also occur on some other websites and on my laptop.

Has anyone had these problems? What is the cure?

Asked by K prije 1 godina

Last reply by FredMcD prije 1 godina

  • Arhivirano

Videos will not go into fullscreen

I cannot get any videos to go into fullscreen since updating to OSX Big Sur. I've tried troubleshooting mode, re-installing, refreshing, clearing cache and cookies. Nothi… (pročitajte više)

I cannot get any videos to go into fullscreen since updating to OSX Big Sur. I've tried troubleshooting mode, re-installing, refreshing, clearing cache and cookies. Nothing works. Doesn't matter the website either.

Tried other browsers and they all work just fine, so its 100% an issue with Firefox.

Asked by hicks.jeffrey.a prije 1 godina

Last reply by ·´¯`·...¸>-)))º> ~dbben prije 1 godina

  • Arhivirano

3DSecure payment does not send POST request

Hey! For a very long time, the ability to pay by card has ceased to work in the browser. After entering the card information, the browser redirects to a page with a 3DSec… (pročitajte više)

Hey! For a very long time, the ability to pay by card has ceased to work in the browser. After entering the card information, the browser redirects to a page with a 3DSecure form which is not automatically submitted. That is, a blank page with a hidden form opens (as it should be) and then nothing happens. The body of the page contains the JS code: document.postform.submit();

And it doesn't work, so the payment doesn't go through. This serious problem has not been resolved for a long time. Updates are installed last, add-ons are not used. Please help with the solution!

On Russian: Привет! Уже очень давно в браузере перестала работать возможность оплаты картой. После ввода информации о карте, браузер пересылает на страницу с формой 3dsecure которая не отправляется автоматически. То есть открывается пустая страница со скрытой формой (как и должно быть) и далее ничего не происходит. В теле страницы указан ЙС код: document.postform.submit();

И он не срабатывает, соответственно платёж не проходит. Это серьёзная проблема давно не может быть решена. Обновления установлены последние, дополнения не используются. Прошу помочь в решении!

Asked by virus-01 prije 1 godina

Last reply by FredMcD prije 1 godina

  • Arhivirano

Firefox logon Password Error on one device

After changing my gmail password and deleting some old Firefox logons I am now unable to sign in to Firefox from my laptop. The password and Sync works on my desktop and … (pročitajte više)

After changing my gmail password and deleting some old Firefox logons I am now unable to sign in to Firefox from my laptop. The password and Sync works on my desktop and Android devices. I am 100% certain that the password is correct, but Firefox says wrong password. I have tried uninstalling Firefox and reinstalling. But, the new installation is with all of the old password data. I have also tried to change the Firefox password on the Desktop installation, but here I run into the same issue, I cannot change the password, as Firefox tells me the existing password is incorrect. Can anyone help? This is the first time I have ever experienced performance issues with Firefox, my goto browser.

Asked by dadsky prije 1 godina

Last reply by cor-el prije 1 godina

  • Arhivirano

Primary Password

I got a new computer and tried to sign into Firefox. I was able to do so but, when I go to see my passwords Firefox wants a "Primary Password". I was able to sign into F… (pročitajte više)

I got a new computer and tried to sign into Firefox. I was able to do so but, when I go to see my passwords Firefox wants a "Primary Password". I was able to sign into Firefox and sync to get my bookmarks but, I cannot get my logins and passwords. Firefox keeps asking for "Primary Password", nothing works. My account email is on the 3 line Firefox start menu. Any help appreciated.

Asked by lkrayn prije 1 godina

Last reply by cy6566 prije 1 godina