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  • Arhivirano

Firefox not working at my electric company webite.

FF 80.0.1 (64) ADP Privacy Badger This is the first time that I noticed I am no longer using the 32 bit version. Have the terrible kinks been worked on/fixed? The strang… (pročitajte više)

FF 80.0.1 (64) ADP Privacy Badger

This is the first time that I noticed I am no longer using the 32 bit version. Have the terrible kinks been worked on/fixed?

The strangest thing. Could not login to pay my bill at electric company. NO visible place to login. Went to site using IE and although slow, I could login and pay. Disabled ABP and PB.

What’s up?

Thank you.

Asked by CiaoBella1 prije 1 godina

Last reply by FredMcD prije 1 godina

  • Arhivirano

Transferring old firefox data

Hi, I recently had to perform a clean start on my laptop. When I removed Firefox, it created a folder "old firefox data" with my logins, bookmarks, etc. When I downloade… (pročitajte više)

Hi,

I recently had to perform a clean start on my laptop. When I removed Firefox, it created a folder "old firefox data" with my logins, bookmarks, etc. When I downloaded and reinstalled firefox fresh, I followed the instructions to add the files in the "old firefox data" folder to the new profile folder and restarted firefox, however nonthing changed. My bookmarks were no where to be found nor was anything else from my previous firefox data. Looking for help with this problem.

Asked by darrenjoyce prije 1 godina

Last reply by jscher2000 - Support Volunteer prije 1 godina

  • Arhivirano

Can't login to YouTube, Error 405

Hello. I am having the same issue as another user, but they flagged their question as solved so I'm making a new one just in case. I can't login properly to YouTube, only… (pročitajte više)

Hello. I am having the same issue as another user, but they flagged their question as solved so I'm making a new one just in case.

I can't login properly to YouTube, only in Firefox, even after clearing cache and cookies and disabling add-ons/running safe mode. I can login to my Google account, view my playlists and recommended videos (although the main page with recommendations only shows 5 lines of videos and when scrolling further is not loading). I can't make any edits, for example add videos to the "Watch Later" playlist, that require a login. When I click login, Google shows the 405 error "The request method GET is inappropriate for the URL /youtubei/v1/browse/edit_playlist. That’s all we know." or with other URL, depending on the action taken.

What can I do? Thank you.

Asked by yana k prije 1 godina

Last reply by sites prije 1 godina

  • Arhivirano

sending page to my phone doesn't

I use Send Tab to Device all the time. To my phone, my tablet, my work & home laptops. Except recently, the tab I send won't show up on my phone. Notifications are en… (pročitajte više)

I use Send Tab to Device all the time. To my phone, my tablet, my work & home laptops. Except recently, the tab I send won't show up on my phone. Notifications are enabled. I can send from my phone to my work laptop. I can send from my work to home laptop. But to the phone, it says sent, and nothing ever arrives. Everything is synced. What else can I do?

Asked by Monica prije 1 godina

Last reply by jtwcallahan2 prije 1 godina

  • Arhivirano

Error 405 youtube watch Later

Hello. I am having the same issue as another user, but they flagged their question as solved so I'm making a new one just in case. I can't login properly to YouTube, only… (pročitajte više)

Hello. I am having the same issue as another user, but they flagged their question as solved so I'm making a new one just in case. I can't login properly to YouTube, only in Firefox, even after clearing cache and cookies and disabling add-ons/running safe mode. I can login to my Google account, view my playlists and recommended videos (although the main page with recommendations only shows 5 lines of videos and when scrolling further is not loading). I can't make any edits,

for example add videos to the "Watch Later" playlist, that require a login. When I click login, Google shows the "405 error "The request method GET is inappropriate for the URL /youtubei/v1/browse/edit_playlist." That’s all we know." or with other URL, depending on the action taken. What can I do? Thank you.

Asked by kasunja93 prije 1 godina

Last reply by FredMcD prije 1 godina

  • Arhivirano

"Firefox can't update to the latest version" popup

I'm on my laptop w/Win 10. I keep getting a popup with "Firefox can't update to the latest version," but if I select "Download Firefox" I get a page about FF for Android … (pročitajte više)

I'm on my laptop w/Win 10. I keep getting a popup with "Firefox can't update to the latest version," but if I select "Download Firefox" I get a page about FF for Android (I already have FF for Android 80.1.2.) I manually downloaded and updated FF to 80.0.1. Going to Help>About, FF tells me "Firefox is up to date." But I still get the FF can't update popup. I don't want to turn off the notification in case there really is a problem (actually, I don't know that there isn't a problem, but if there is, there's nothing I know that I can do about it).

Asked by WizardOfWaHI prije 1 godina

Last reply by FredMcD prije 1 godina

  • Arhivirano

u block origin not blocking ad

I've been using U block origin for quite a while and have been pleased with it's performance until today. For some reason it's not blocking an ad that it previously block… (pročitajte više)

I've been using U block origin for quite a while and have been pleased with it's performance until today. For some reason it's not blocking an ad that it previously blocked in AOL in box screen. I tried to add the element but it didn't work, although, I'm not sure if I was doing it correctly. I was able to block the ad content but not the blank ad space bar. See attached screen shot.I would appreciate it if someone would would review the procedure to block an ad. Thanks

Asked by arejfour prije 1 godina

Last reply by FredMcD prije 1 godina

  • Arhivirano

Is Firefox Sync bi-directional?

I only want to sync my bookmarks FROM my Windows desktop TO my android tablet. I do not want my desktop bookmarks disturbed or changed in any way. Is this possible? … (pročitajte više)

I only want to sync my bookmarks FROM my Windows desktop TO my android tablet. I do not want my desktop bookmarks disturbed or changed in any way. Is this possible?

Asked by Randy G. prije 1 godina

Last reply by FredMcD prije 1 godina

  • Arhivirano

A folder in Bookmarks disappeared AGAIN!

A folder in Bookmarks disappeared AGAIN! This is ridiculous. Every now and then Firefox loses a Bookmark folder. To make matters worse, I can waste a lot of time trying t… (pročitajte više)

A folder in Bookmarks disappeared AGAIN! This is ridiculous. Every now and then Firefox loses a Bookmark folder. To make matters worse, I can waste a lot of time trying to find it and get no where. I have better things to do than trying to find lost Bookmark folders! How can I easily find the very important Bookmark folder quickly? Undo does not help.

Asked by Wayne Carpenter prije 1 godina

Last reply by cor-el prije 1 godina

  • Arhivirano

Adding bookmarks

When I click Bookmarks in the menu bar, and let up on Bookmark this page, nothing happens. When I check my bookmarks nothing has been added. I am used to a popup window… (pročitajte više)

When I click Bookmarks in the menu bar, and let up on Bookmark this page, nothing happens. When I check my bookmarks nothing has been added. I am used to a popup window that allows me to choose which folder to put the new bookmark in. It no longer appears. I tried reinstalling Firefox and this did not help. What do I do to restore Bookmarking capability?

Asked by hcmassey prije 1 godina

Last reply by cor-el prije 1 godina

  • Arhivirano

WebRTC shield not working?

My WebRTC shield is on, says "you are protected", but the test I run on it seems to say a lot of info is readable. I have included a screen shot of the test. I am using H… (pročitajte više)

My WebRTC shield is on, says "you are protected", but the test I run on it seems to say a lot of info is readable. I have included a screen shot of the test. I am using Hoxx VPN (premium) and the shield is also from them. My firefox is up to date.

Asked by jigokushoujo prije 1 godina

Last reply by jscher2000 - Support Volunteer prije 1 godina

  • Arhivirano

Cannot clear an item from my search history, so it gets suggested even after clearing my data

Once upon a time when trying to create a blank tab, I accidentally typed "about:blank/" and this command doesn't work if the backslash is there. Now anytime I want to cre… (pročitajte više)

Once upon a time when trying to create a blank tab, I accidentally typed "about:blank/" and this command doesn't work if the backslash is there.

Now anytime I want to create a blank tab and I type "about:blank" it automatically includes the backslash.

Because this phrase/command doesn't show up in my search history, even after clearing all of my data, Firefox keeps "helpfully" popping that backslash into the field whenever I start to type the command.

How can I make Firefox forget I ever made this stupid typo?! (Would clearing "Site Preferences" and/or "Offline Web Site Data" work? I admit I haven't cleared those two things.)

Asked by rachaelly prije 1 godina

Last reply by cor-el prije 1 godina

  • Arhivirano

Captcha Doesn't show up. I can't authenticate in sites and entire sites don't show up.

I'm an author/writer of cozy mystery/suspense/crime/thrillers and adventure short stories. I do a LOT of research and participate in online forums for background for my … (pročitajte više)

I'm an author/writer of cozy mystery/suspense/crime/thrillers and adventure short stories. I do a LOT of research and participate in online forums for background for my books and to build my brand. I have been using Mozilla Firefox for almost 20 years and I love it. But I may be forced to change because of the two serious problems I'm having. Explanations below:

  1. 1. There are certain regular sites I go to that require me to choose images to verify I'm not a robot or click on "I'm not a Robot" in reCaptcha. I can't because those images and/or the box for eCaptcha don't show up. They're just not there. I have to sign out and sign into Microsoft Edge which I absolutely hate. If I have to change, it will probably be Google Chrome.
  1. 2. Also, many of the sites I use regularly don't show up anymore. All I can see is text down the left side. None of the images are there and I can't tell where to click to go to different pages.

This has all been going on for months. I had hoped your updates would fix this, but they haven't. I don't want to change browsers, but I may have to because I MUST be able to verify my identity and be able to see some important sites I use regularly to post comments, etc.

I hope you can help me. I'm 85 and have absolutely no technological computer knowledge so please don't send me a lot codes because I would have no idea what to do with them. I pray this can be fixed.

I have a Dell PC and am using Windows 7, 32-bit.

Thank you, Gail S. Kibby White.

Asked by GSKWAuthor prije 1 godina

Last reply by cor-el prije 1 godina

  • Arhivirano

Lockwise wont sync. Passwords wont sync from android to windows

I have all the saved passwords of sync in my phone, however when I try to sync them with the browser in my desktop PC it just wont do it. I have windows 10 and firefox 80… (pročitajte više)

I have all the saved passwords of sync in my phone, however when I try to sync them with the browser in my desktop PC it just wont do it. I have windows 10 and firefox 80.0.1

Already checked that sync is active and passwords are also checked, i have clicked the "sync" button but nothing happens. Everything else was correctly synced (bookmarks, history, tbs, etc) excep lockwise

Asked by A Federico RE prije 1 godina

Last reply by cor-el prije 1 godina

  • Arhivirano

Downloading a file from drive.google.com

Hi, I encounter an issue when I try to download a file from drive.google.com I get an error page with the following message : In french : La page n’est pas redirigée co… (pročitajte više)

Hi,

I encounter an issue when I try to download a file from drive.google.com

I get an error page with the following message :

In french : La page n’est pas redirigée correctement

Une erreur est survenue pendant une connexion à doc-0o-6c-docs.googleusercontent.com.

   La cause de ce problème peut être la désactivation ou le refus des cookies.

Translated : The page is not redirected correctly

An error occurred while connecting to doc-0o-6c-docs.googleusercontent.com.

   The cause of this problem may be the deactivation or refusal of cookies.

I searched online and it happened to others so I tried many things : - deleting the cookies.sqlite from the profiles folder in appdata\mozilla - repairing mozilla firefox - completely uninstall firefox and re - install after deleting remanent files

Nothing works. Using another browser I don't have any problem downloading any file from google drive. Info : Firefox 80.0.1 Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:80.0) Gecko/20100101 Firefox/80.0 Windows_NT 10.0 19041

I hope someone can help me here .. Wish y'all a very nice day

Asked by b.gominski prije 1 godina

Last reply by Clinton Njiru prije 1 godina

  • Arhivirano

Unable to install FF as a default browser

I can no longer install Firefox als a default browser. I get an automatic detour to the Windows Store where i can 'pick' a standard app, but the FF browser is not listed … (pročitajte više)

I can no longer install Firefox als a default browser. I get an automatic detour to the Windows Store where i can 'pick' a standard app, but the FF browser is not listed there.

Asked by Servagio prije 1 godina

Last reply by Wesley Branton prije 1 godina

  • Arhivirano

Firefox tabs keep crashing all the time

Recently my laptop was fixed by Dell (under warranty) and its motherboard was replaced. Since then tabs crash from time to time, a few time every hour. Sometimes upon ope… (pročitajte više)

Recently my laptop was fixed by Dell (under warranty) and its motherboard was replaced. Since then tabs crash from time to time, a few time every hour. Sometimes upon opening a new URL sometimes while working. It writes "Gah. Your tab just crashed." Sometimes clicking "Recover" helps, sometimes it crashes again and I need to click it more times. It can happen in many varied sites: Whatsapp web, Google Docs, Gmail, eCommerce website and so on. I updated my Windows update, my Firefox and the graphic driver to the latest version, with no help. Here are a list of a few crashes happened during the last hour or two: bp-9de44d6a-3a90-4783-a7d3-c93180200922 bp-049c5dc5-b7fe-4833-aca2-a33c70200922 bp-d895ec6c-04d8-41c2-877f-85d720200922 bp-08c846e9-dd3a-4281-9d5d-72d8a0200922 bp-d476bbef-f778-4d8e-a764-f9d4f0200922 bp-22dce83a-48bb-45ad-9a0d-06cb40200922 Your help trying to find the problem and fix it is most appreciated!

Asked by jo23 prije 1 godina

Last reply by FredMcD prije 1 godina

  • Arhivirano

Missing email contact list

After I updated Firefox to 80.0.1 (64-bit) on my Win. 8.1 laptop, I can no longer access my ATT Yahoo Mail contacts list. The list is empty. The same thing happened on… (pročitajte više)

After I updated Firefox to 80.0.1 (64-bit) on my Win. 8.1 laptop, I can no longer access my ATT Yahoo Mail contacts list. The list is empty. The same thing happened on my Win. 10 desktop machine. My old Win. 7 machine, running the previous version of Firefox, is working fine. I can also access my ATT Yahoo Mail contacts on my cell phone Firefox app as well as my tablet. Please help.

Asked by step46hen2 prije 1 godina

Last reply by cor-el prije 1 godina

  • Arhivirano

I've lost my data after resetting my firefox account password

I had reset my computer. I had also forgot my password of firefox account, so i had reset my password. After that all my data is lost. How do i retrieve my data back. … (pročitajte više)

I had reset my computer. I had also forgot my password of firefox account, so i had reset my password. After that all my data is lost. How do i retrieve my data back.

Asked by kvinesh966 prije 1 godina

Last reply by philipp prije 1 godina

  • Arhivirano

Firefox lost saved passwords for second time (Windows 10 FF 80.0.1)

For the second time in the past couple of weeks I have attempted to log into a website, found the password missing, then found all my passwords missing. I restored 3 diff… (pročitajte više)

For the second time in the past couple of weeks I have attempted to log into a website, found the password missing, then found all my passwords missing. I restored 3 different Mozilla folders from backup: User AppData>Roaming, AppData>Local, and ProgramData with no success.

I managed to recover my passwords by logging out of my FF, logging back in, and syncing with Lockwise on my Android phone; however losing passwords is a PIA. Why would this be happening and where are the passwords stored so I can recover from backup if necessary?

Asked by Earl A prije 1 godina

Last reply by cor-el prije 1 godina