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  • Arhivirano

Firefox Crashing Upon Start-Up

Hey everybody, so, I don't know exactly what happened because I don't use the home computer but somewhere within the last 3 days my family has been unable to use Firefox … (pročitajte više)

Hey everybody, so, I don't know exactly what happened because I don't use the home computer but somewhere within the last 3 days my family has been unable to use Firefox and the Crash Reporter shows up immediately upon start-up. We've had this problem before and the simple fix was always to cleanly uninstall Firefox then reinstall but this has not worked this time.

The most recent crash ID is: bp-2e0f2068-0914-4854-adb5-55bff2160317 (3/17/2016 12:16 P.M.) Another ID: bp-f2b740d9-3815-4eea-b07a-4ab9a2160317 (3/17/16 11:06 A.M.) Another ID is: bp-c9e99a7b-8839-4978-8706-a500e2160317 (3/17/16 10:21 A.M.)


Within the report, the only file flagged as missing is IPSEng32.dll

Asked by zphix prije 4 godina

Last reply by philipp prije 4 godina

  • Arhivirano

mozilla support password reset fails

I had old account RichardBollinger with email <e-mail removed>. My old password did not meet your new restrictions. Also, I could not use it to log in. Multiple pa… (pročitajte više)

I had old account RichardBollinger with email <e-mail removed>. My old password did not meet your new restrictions. Also, I could not use it to log in. Multiple password resets also failed. I would get the link and click on it. Then change my password. Then try to use in to login. No dice. Please delete that account as it has become corrupted. I will continue with this one. Please fix this problem before I run out of email addresses.

Asked by Rick prije 6 godina

Last reply by Ricky Rosario prije 6 godina

  • Arhivirano

sec_error_expired_certificate

Hello When I try to open Checkvist.com Firefox shows this error: checkvist.com uses an invalid security certificate. The certificate expired on 21-Apr-2013 12:25 PM. The … (pročitajte više)

Hello When I try to open Checkvist.com Firefox shows this error:

checkvist.com uses an invalid security certificate.

The certificate expired on 21-Apr-2013 12:25 PM. The current time is 23-Nov-2013 12:26 PM.

(Error code: sec_error_expired_certificate)

As you can see my date/time is correct. I contacted the web site owner and they told me their certification is not expired. You can check yourself that their certificate is ok here http://www.digicert.com/help/ as I did.

I've exported the certificate and uploaded in the link below. http://wikisend.com/download/470088/beta.checkvist-com.crt

I want to know how is possible that Firefox can't get/update the correct certificate from this site which is out ther? I entered the IP of Checkvist.com (95.211.113.1) and got the same error as above in the Firefox.

I have to mention that upgrading FF is not an option for me. I downgrade to 20.0 because I wanted my preview pan (ctrl+Q) back. I tested on another system and there was no such error with an updated FF installed.

Please help me understand and solve this problem. P.S. It will be much more convenient if you let users upload screen shots or files like this in this form.

Thank you very much in advance for your coming help.

Asked by dashakol prije 6 godina

Last reply by cor-el prije 6 godina

  • Arhivirano

Every website is full of pop up ads. and other screens pop up that say "about blank"

On EVERY website i go to I get pop up ads or a new smaller page pops up and says "about blank" in the address field. They make the websites look different like they have … (pročitajte više)

On EVERY website i go to I get pop up ads or a new smaller page pops up and says "about blank" in the address field. They make the websites look different like they have to make room for ads. Also sometimes there is a hidden link that when I click on something it takes my to a whole other website.

Asked by notamy1 prije 7 godina

Last reply by EJANISON prije 6 godina

  • Arhivirano

More then half the Time, FF will not completely close and remains open in processes

In order to open FF, I have to go to task manager and close the process from the previous usage. I just recently installed FF (few months ago) after a long time away fro… (pročitajte više)

In order to open FF, I have to go to task manager and close the process from the previous usage. I just recently installed FF (few months ago) after a long time away from this product. I have reset it a few times to no avail. I dont use 3rd part tool bars, or search add ons. Only have 3 add ons, ADblock and flash block. divx

Asked by skyknites prije 7 godina

Last reply by 988089 prije 6 godina

  • Arhivirano

Firefox 20.0.1 Crashes when minimized

It has nothing to do with clicking the minimized "-", I simply Alt-Tab to another software program, and within a minute or a few, FireFox has terminated the process. I s… (pročitajte više)

It has nothing to do with clicking the minimized "-", I simply Alt-Tab to another software program, and within a minute or a few, FireFox has terminated the process.

I saw someone had the same problem a while back:

[Firefox keeps crashing when minimized] "https://support.mozilla.org/en-US/questions/931824"

it bothered me to see the thread closed, with no answer.

This problem is there in a consistent way, day after day (boot after boot). Other than this everything seems to be fine!

Tx in advance, Ed

Asked by MozillaSupportEd997 prije 7 godina

Last reply by samir.alaskarov prije 6 godina

  • Arhivirano

After crash About:sessionrestore was empty

I was working on a project with many open tabs (30+) when around 19:30 firefox crashed (which happens quite regularly when that many tabs are open, got used to it). After… (pročitajte više)

I was working on a project with many open tabs (30+) when around 19:30 firefox crashed (which happens quite regularly when that many tabs are open, got used to it). After the crash this time the tab about:sessiorestore didnt come up. Just my small tab on the left side which always stays there (my mail) what i told firefox to do (dont know the name for that in english cause i have dutch firefox) plus a tab with www.Qvo6.com, which also openend in a second window , while i had had only 1 window open. Typing in "about:sessiorestore" myself, the list appeared empty. Lost all of my open tabs. The menu options "Restore last session", "Recently closed tabs" and "Recently closed windows" were all grey and thus empty. I never had this before, it always worked. A lot of work is gone. The additional problem is that i cannot retrieve my tabs from my history cause one of the open tabs was a session restore tab itself, with a session containing a tab with in there also a session restore tab which i all wanted to be able to recover cause that were sites i needed for other important projects i was working on. The third level session restore was longer than 8 months ago, so those sites are not in firefox history anymore (why..? :/) and other, more recently opened pages are SO hard to find back in the thousands of sites i visited in the past 8 month that checking each site will be undoable, since i dont even remember the exact name of opened sites. I hope you can imagine the size of the problem to me here.

So: is there a file where different restored sessions are stored in? cause apparently different sessions can be saved and retrieved. Retrieving a session restore within a session restore - as i just described - did work before. Until you lose em all, like now.

Can sync or xmarks help me maybe..?

I really hope you can help me. Lots of effort and time is lost here. Love to hear from you.

PS can this be related to bug 651803 which i reported before..? ("Recently closed tabs" staying empty)

Oh and I installed and uninstalled a toolbar which changed the startpage to Qvo6.com but even after that, the last crash session restore still worked. Just thought i'd mention it cause Qvo6.com opened two windows while i had had only one open. Maybe that influences start pages after crash like session restore.

Asked by bvschalm prije 7 godina

Last reply by spidgorny prije 6 godina

  • Arhivirano

When I click on a website it opens a new tab or window with an advertisement

When I click on a website, whether it be after doing a search to open a site or when I hit enter after entering a password or even just click on next to go to the next pa… (pročitajte više)

When I click on a website, whether it be after doing a search to open a site or when I hit enter after entering a password or even just click on next to go to the next page, mozilla pops up a new tab or window with an advertisement in it. It has been doing this for several weeks now. I have tried running antivirus software and it hasn't helped.

Asked by missmoo prije 7 godina

Last reply by Teddy Bear prije 6 godina

  • Arhivirano

The first click on some webpages opens an ad in another tab

I have been experiencing this problem for a few weeks now and I've been searching the internet for an answer but I cant find any information about it anywhere. Basically … (pročitajte više)

I have been experiencing this problem for a few weeks now and I've been searching the internet for an answer but I cant find any information about it anywhere. Basically this is what happens:

1. I'll go to some webpage, it doesn't matter which page or what website its on, it seems to happen randomly from time to time. 2. I'll notice that when I mouse-over any of the links on the page that the mouse doesn't turn into the little pointing finger, the mouse just continues to look like the regular arrow. 3. The first click I make ANYWHERE on the page will cause an ad to open up in another tab and it will switch to that tab. 4. I close the tab and go back to my original tab and the page works normally now.

I have removed or disabled all suspicious looking addons, and I have also uninstalled a program that looked suspicious. I also ran a scan with Malwarebytes and it found a few 'infections' but the problem persists even after removing them. I know that the ads aren't part of the pages I visit. For example I was filling out a job application for Del Taco or something and I had this problem on one of the pages. Also I run a website and it even happens on my own website sometimes! Also just today Firefox randomly shutdown for no reason at all, one second I'm watching a Youtube video, the next second and looking at my desktop. No error, no nothing. I restarted Firefox and It gave me the "Well this is embarrassing" page. Any help would be greatly appreciated. BTW I'm using Windows 7 64 bit

Asked by Wichid prije 7 godina

Last reply by Teddy Bear prije 6 godina

  • Arhivirano

Firefox is already running, but is not responding.

Quite often I receive a message after clicking on Firefox saying 'Firefox is already running, but is not responding. To open a new window, you must first close the existi… (pročitajte više)

Quite often I receive a message after clicking on Firefox saying 'Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system.' Why does Firefox not close properly and the process stay running?? I am seriously thinking of moving to google chrome and abandoning firefox because of this error. It isnt my system because it happens on my laptops and friends computers too. I could expect the odd crash with firefox but not as many as I am experiencing. I normally get this error around 4 to 5 times a week

Asked by bootcampeddie prije 7 godina

Last reply by Pnyx prije 6 godina

  • Arhivirano

error 404 appears or www.google.com.pk page loads up at once when i try to open certain websites in Firefox and IE too

For last two days, when i try to open certain websites (blogs) they are not opening in Firefox and IE 10, these webites r not opening. these website are active and I am g… (pročitajte više)

For last two days, when i try to open certain websites (blogs) they are not opening in Firefox and IE 10, these webites r not opening. these website are active and I am getting daily emails. When I click on links (in email or from Facebook), the links take me to a page saying ""404. That’s an error.The requested URL was not found on this server. That’s all we know. ""

I tried to open link: "http://www.sarahassansblog.com/2013/04/abbamart-beau-make-makeup-brushes-review.html#.UX0-DEqrIUg" through facebook and through my email link but the error page appears saying " 404. That’s an error.The requested URL /2013/04/abbamart-beau-make-makeup-brushes-review.html was not found on this server. That’s all we know. "

on the other hand, when i type the URL of any of those websites in browser (Firefox and IE both), the Google page " www.google.com.pk". I have tried to fix it by clearing cache and cookies and using antivirus several times but its not working! Can anybody help me in this regard? here is one example i m trying to open:

www.sarahassansblog.com

Asked by BasmaM prije 7 godina

Last reply by cor-el prije 6 godina

  • Arhivirano

I can't login on some websites, after I updated Firefox

Hello. I'm running Firefox version 20.0.1, and I can't login on certain websites. The login details are corect, since I can login using Chrome. This started after the upd… (pročitajte više)

Hello.

I'm running Firefox version 20.0.1, and I can't login on certain websites. The login details are corect, since I can login using Chrome. This started after the update to that latest version of Firefox. I haven't installed any new add-ons before the update, or after it.

I cleared the cache (using Ccleaner and also from within browser's options), but that didn't solve my problem. I also cleared cookies, deleted browsing history, made sure I accepted 3rd party cookies. I also un-ticked the "I don't want to be tracked" option. I made sure that the sites I can't login into are not blocked from accepting cookies, or from anything else.

I have some add-ons installed (Ad-block, HTTPS everywhere, etc.), which I disabled one-by-one to see if they were causing problems, but with no success. Since I could login before the update, it's clearly not an add-on problem here.

Thank you.

Asked by Yhod prije 7 godina

Last reply by W0ND3RB0Y prije 6 godina

  • Arhivirano

Google search results shows no thumbnail images in Firefox as compared to IE or Chrome.

When doing a google search, I see no thumbnail images for things like youtube video's or an image that would typically come from authority site. Is there a setting in F… (pročitajte više)

When doing a google search, I see no thumbnail images for things like youtube video's or an image that would typically come from authority site. Is there a setting in FireFox that is inhibiting this?

Compared to IE or Chrome which does shows a little image in Google search results.

Asked by questworx prije 7 godina

Last reply by DMC4444 prije 7 godina

  • Arhivirano

My PC crashes whenever and only, when I am in a Firefox window. I have tried just about every version, including 20.0.1. The only stable version is 3.6.28.

The PC hangs completely, no keyboard or mouse response. The system is very stable and never crashes when not using firefox. The only version which works without crashing … (pročitajte više)

The PC hangs completely, no keyboard or mouse response. The system is very stable and never crashes when not using firefox. The only version which works without crashing the PC is 3.6.28, but this has a few rendering problems and some websites don't display properly. I have turned on crash reporting, but it never produces a report. I have done a firefox reset, but makes no difference. The system never stays up for more than 10 minutes. I have turned off hardware acceleration. What do you need from me to help identify the cause?

Asked by rnewfie prije 7 godina

Last reply by runfrodorun prije 7 godina

  • Arhivirano

Problem with entering URL

Ever since the last update or two I seem to have an irritating problem with entering URLs. If I'm navigating a site and modify the URL manually in the address field and h… (pročitajte više)

Ever since the last update or two I seem to have an irritating problem with entering URLs. If I'm navigating a site and modify the URL manually in the address field and hit enter, the URL reverts back automatically to the previous one instead of accepting the new modified entry.

For example if I'm on www.site.com/path/path and go to the URL bar and remove the last '/path' and hit enter, the browser seems to 'remember' and take me to the previous URL path, i.e. www.site.com/path/path. It doesn't matter whether the deleted text forms part of the URL path or whether its parameters after the path, or even if I modify the URL to something like www.site.com/path/anotherpath.

Once it starts 'remembering' there seems to be no way of getting around this except to close the browser down and start again. I've noticed this behavior on FF20.0.1 and also on FF21. It happens on all 3 of the PCs I use (2 at home, one at work). I'n not sure if its being caused directly by FF or the NoScript plugin (the latter seems unlikely).

Is there a setting somewhere to modify this behavior, or is it a bug?

Asked by forumposter prije 7 godina

Last reply by kobe prije 7 godina

  • Arhivirano

Version 21.0 unresponsive after sleep mode

I'm on Windows 7. The browser won't accept any commands after my computer is woken from sleep mode. This only happens on the latest version. I had to revert back to 20.0.… (pročitajte više)

I'm on Windows 7. The browser won't accept any commands after my computer is woken from sleep mode. This only happens on the latest version. I had to revert back to 20.0.1.

Asked by Bluuu prije 7 godina

Last reply by TheMightyZeus prije 7 godina