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Problem with PDF comments

I get bills in PDF form from my water and gas provider. When I pay the bills I use Adobe to add a "PAID" sticker and a comment indicating when the bill was paid, and the… (pročitajte više)

I get bills in PDF form from my water and gas provider. When I pay the bills I use Adobe to add a "PAID" sticker and a comment indicating when the bill was paid, and then I save the PDF (from Adobe) with the newly added comment. Previously I was able to open these PDFs in Firefox and the contents of the comment (added via Adobe) was visible; however, recently when I used Adobe to add a comment to a PDF and then opened it in Firefox the contents of the comment were not displayed (NOTE: I opened the PDF in Edge and it displays the contents of the comment, but it doesn't display with the same wrapping as used when the comment was created in Adobe). Interestingly, older PDFs that I added comments to still open correctly in Firefox i.e. they display the contents of the comment. I am assuming there has been some sort of update to Adobe, and was wondering if there needs to be an update to Firefox to continue to allow the contents of comments in the PDF to be displayed.

Asked by wgiles.junk prije 5 mjeseci

Last reply by betterjoy prije 5 mjeseci

Wikipedia displays a strange mix of fonts when rendering Thai article.

Wikipedia render Thai fonts correctly. But it seems to render Latin texts and numbers in "TH Charm of AU" font for Thai articles, which I did not set anywhere in the brow… (pročitajte više)

Wikipedia render Thai fonts correctly. But it seems to render Latin texts and numbers in "TH Charm of AU" font for Thai articles, which I did not set anywhere in the browser (and my operating system). Ticking "Allow pages to choose their own fonts, instead of your selections above" does not fix it either. But it renders fonts correctly in English version of the same article. (See the attached images).

Any ways to fix this?

Thanks in advance.

Asked by jangsoodlor prije 5 mjeseci

Last reply by TyDraniu prije 5 mjeseci

strange underlined empty links on random words/names

hi everyone, first of all, happy new year. while browsing reddit, i keep seeing these strange underlined empty links on random words/names. for example this comment here… (pročitajte više)

hi everyone, first of all, happy new year.

while browsing reddit, i keep seeing these strange underlined empty links on random words/names. for example this comment here: https://www.reddit.com/r/moviecritic/comments/1hpse0f/comment/m4jxdwq/ shows the name of actress underlined.

i disabled all my extensions and the problem persisted. i checked using chrome and the problem didn't exist.

on inspect element i found something called faceplate-tracker though.

any clue what is this? and how to deal with it?

Asked by manysmiles prije 5 mjeseci

Last reply by cor-el prije 5 mjeseci

McAfee Truekey has stopped appearing in Firefox browser. App downloaded again, and being asked to enable. How do I do this?

Firefox is default browser. Have used McAfee Truekey for years with no issues. It has now disappeared from browser. Reloaded the app, and McAfee website tells me to activ… (pročitajte više)

Firefox is default browser. Have used McAfee Truekey for years with no issues. It has now disappeared from browser. Reloaded the app, and McAfee website tells me to activate it. How do I do this/ should I do this?

Asked by hazelhaas prije 5 mjeseci

Last reply by jonzn4SUSE prije 5 mjeseci

Can't access a link under a website

I have an account with Chewy. When I try to access the link to "My Pet" I receive this message: 400 Bad request Your browser sent an invalid request. I don't understa… (pročitajte više)

I have an account with Chewy. When I try to access the link to "My Pet" I receive this message:

400 Bad request Your browser sent an invalid request.

I don't understand why or how to correct it.

Asked by Jeanne Mathews Connally prije 5 mjeseci

Last reply by T3cH prije 5 mjeseci

malicious website

An infected website warning by AVG comes up every time I open Mozilla. It doesn't occur with other browsers. How can I get rid of it. It seems like it's the same URL. … (pročitajte više)

An infected website warning by AVG comes up every time I open Mozilla. It doesn't occur with other browsers. How can I get rid of it. It seems like it's the same URL.

Asked by rhalper prije 5 mjeseci

Last reply by jscher2000 - Support Volunteer prije 5 mjeseci

Gyazo login

When i try to log in to Gyazo it goes to a web page that says "Checking your browser before accessing gyazo.com ... Click here if you are not automatically redirected a… (pročitajte više)

When i try to log in to Gyazo it goes to a web page that says

"Checking your browser before accessing gyazo.com ... Click here if you are not automatically redirected after 5 seconds."

I can log in via chrome and i can log in via firefox on my ipad. I looked at my malwarebytes and its not blocked there. So i know my acc is good. I know it will log in with firefox on my ipad. just not my Win11 Desktop Firefox.

Asked by Diawa prije 5 mjeseci

Last reply by jonzn4SUSE prije 5 mjeseci

firefox not giving me my synced data

so i signed into my firefox account on a new computer and every time i hit the sync now button it brings a pop up for half a second then it disappears and no changes happ… (pročitajte više)

so i signed into my firefox account on a new computer and every time i hit the sync now button it brings a pop up for half a second then it disappears and no changes happen to my bookmarks or any of my other synced data.looked through the forums could not find anything that was even similar to my problem

Asked by techpriest35 prije 5 mjeseci

Last reply by jonzn4SUSE prije 5 mjeseci

Copying entries in history: WYSINWYG

There is (IMHO) some missing functionality / unwanted feature or call it what you like (bug?). History -> Manage History select e.g. Last 7 days, right click on Name… (pročitajte više)

There is (IMHO) some missing functionality / unwanted feature or call it what you like (bug?).

History -> Manage History

select e.g. Last 7 days, right click on Name and select at least two attributes (you can choose from: Tags, Location,Most Recent Visit, Added and Last Modified)

Select the first entry of the list, all displayed fields are selected/highlighted.

Copy (either with the menu or with Ctrl-C) and paste it in your favourite text editor.

Why is only the URL copied? Other fields were also highlighted. Why are they not included?

This is WYSINWYG (what you see is not what you get).

It is possible to export bookmarks as an html file, so why is this not possible with history?

OK, it is possible to query the sqlite3 database directly to get some history info but it's a bit cumbersome.

To do so,

  copy the sqlite (places.sqlite) database to some safe place then open the database (with 'sqlite3 places.sqlite')
  get the history info you are interested in with a sqlite query,
  e.g. select title,visit_count,site_name,url,description,last_visit_date from moz_places where url like '%support%';

But there is no simple (AFAIK) way to convert 'last_visit_date' (an integer) to something human readable.

So either include the whole selection when something is copied (WYSIWYG) or provide export history as an html file.


ps: why is there on option 'other' in the list of 'topics' ? pps: I already posted this comment but it got lost somehow

Asked by sclaes prije 5 mjeseci

Last reply by jscher2000 - Support Volunteer prije 5 mjeseci

shifting saved Firefox information from old to new computer

I have just purchased an iMacAir 3, 2024. For the last 12+ years I have used an obviously much older iMac. I think I have successfully installed Firefox in my new laptop,… (pročitajte više)

I have just purchased an iMacAir 3, 2024. For the last 12+ years I have used an obviously much older iMac. I think I have successfully installed Firefox in my new laptop, but want also to tranfer all my passwords, bookmarks, etc. How do I do this?

Asked by rita.mccleary prije 5 mjeseci

Last reply by Paul prije 5 mjeseci

Where so I go to find AND upload the latest version of the Browsere.

I am lost. Not a computer savvy guy. I am very old guy. How do I download the latest version of Firefox. and what does it look like. That is what are its numerical design… (pročitajte više)

I am lost. Not a computer savvy guy. I am very old guy. How do I download the latest version of Firefox. and what does it look like. That is what are its numerical designations. Thanks, Jim

Asked by theoncegreatprince prije 5 mjeseci

Last reply by James (On Leave) prije 5 mjeseci

unable to log in using a browser exstention

My gyazo extension stopped working .. i can not access my gyazo acc with firefox . i been using gyazo with firefox for years.. I was able to log in using chrome. But i li… (pročitajte više)

My gyazo extension stopped working .. i can not access my gyazo acc with firefox . i been using gyazo with firefox for years.. I was able to log in using chrome. But i like firefox. i have contacted gyazo support and ran threw all the listed trouble shooting steps. This just started in the past few days. Idk if there was a update or windows update or what . i tried everything . Anything you can add would be great.

This is the page i get when i try to log in. "Checking your browser before accessing gyazo.com ... Click here if you are not automatically redirected after 5 seconds." then nothing happens.

Asked by Diawa prije 5 mjeseci

Last reply by jonzn4SUSE prije 5 mjeseci

After my laptop wakes from sleep, Firefox stops suggesting URL completion and stops opening about:config

Reloading existing tabs or entering full URLs works. Toggling "Work Offline" on and off does not fix the problem and the only workaround is restarting Firefox. This is t… (pročitajte više)

Reloading existing tabs or entering full URLs works. Toggling "Work Offline" on and off does not fix the problem and the only workaround is restarting Firefox.

This is triggered by laptop doing sleep/wake transitions so I strongly suspect this is related to Firefox online/offline detection.

Asked by federico.ceratto prije 5 mjeseci

Last reply by jonzn4SUSE prije 5 mjeseci

Error message on first screen when opening FireFox

Hi - Happy Holidays! When I open Firefox for the first time each day I get this error message Error: Platformversion 133.03.03 is not compatible with: minversion:>=… (pročitajte više)

Hi - Happy Holidays!

When I open Firefox for the first time each day I get this error message

Error: Platformversion 133.03.03 is not compatible with: minversion:>= 132..02.02 maxversion:> = 132.02.02 Maybe try to reinstal Firefox?


I have not tried to install because don't know if that would solve the problem and I'm afraid of losing bookmarks

Asked by mbennett.21stcentury@rcn.com prije 5 mjeseci

Last reply by jscher2000 - Support Volunteer prije 5 mjeseci

Constant Freezing

Ever since I got 133.03 my Dell cpu freezes a lot. Over the last hour it froze 15 times. This is terrible reliability. I hired Dell Tech Support and they checked my so… (pročitajte više)

Ever since I got 133.03 my Dell cpu freezes a lot. Over the last hour it froze 15 times. This is terrible reliability.

I hired Dell Tech Support and they checked my software and there were no issues. I have run advance Norton features and there are no problems. Therefore the issue is NOT with my 20 month Dell computer.

Firefox has always been reliable until late August. For four weeks it would freeze and lock up. by the end of Sept it was slightly better and then fine in November. Now it only freezes, put the mouse over the image and it freezes. Play with it for a while and it unlocks.

I am totally fed up with Firefox. I'll be starting my taxes soon and year end things and can't afford to have all these issues and rebooting to help eliminate the issue.

When is Firefox tech support going to help me? When is Firefox going to fix the issue? After Christmas I am looking into the Microsoft software......enough is enought!

Asked by Del prije 5 mjeseci

Last reply by jonzn4SUSE prije 5 mjeseci

PDFs displaying strangely

The past two days Firefox has not been displaying PDFs properly, turning 2 out of 14 pages sideways. I restarted my computer but no change. The PDFs display beautifully i… (pročitajte više)

The past two days Firefox has not been displaying PDFs properly, turning 2 out of 14 pages sideways. I restarted my computer but no change. The PDFs display beautifully in Edge.

Asked by Suzanne Fisher prije 5 mjeseci

Last reply by jonzn4SUSE prije 5 mjeseci

Certificate Question

In the "General" section of my Firefox Settings, it states that "Your browser is being managed by your organization." When I click on that, it shows the word "Certificat… (pročitajte više)

In the "General" section of my Firefox Settings, it states that "Your browser is being managed by your organization."

When I click on that, it shows the word "Certificates" under Policy Name, and "ImportEnterpriseRoots" under Policy Value.

Is this something that Firefox installed, or is it something a third-party (like my former company) installed on my computer.

Also, would this possibly slow down my computer?

Thanks for your feedback.

Asked by joandarren prije 5 mjeseci

Last reply by cor-el prije 5 mjeseci