Firefox Community Forum

When I visit U Tube and click on a video it never loads. I get the rotating circle but it never completes. If i click on the progress bar at the bottom a small window opens the video at that point, bur it never loads. I have removed all add ons, refreshed Firefox, rebooted the computer. It only happens on this computer. I run Firefox on two other computers and they work fine. I run windows 11, updated on a year old Dell Pavilion laptop with 32 mgs of ram

Firefox has suddenly stopped being able to load any website. I am connected to the internet, Chrome and Safari do not have this problem.

I have tried the following:

• Restarted Firefox
• Updated Firefox
• Followed every instruction on the following site: https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can
• Deleted and re-installed Firefox

The problem still persists. Any suggestions would be great. Thanks!

I have ordered some goods online and have been offered the option to track the goods. But I can't, because Firefox thinks the tracking page has a fake certificate.

I can go to the website of the delivery company and it has a box where I can enter the order number. This is ambiguous (more than one supplier uses the company) so it lists the two possibilities. I click on the right one and it is at this stage I get the fake certificate warning. I cannot bypass it, because trying to do so simply brings up the same warning.

I've been in touch with the suppliers. Their customer service desk can track the order with no problem. So where is the problem?

They say they can track it using Firefox on Windows, Android and Mac systems but have no Linux available. I only have two Linux systems here (Ubuntu 22.04 and 20.04), running the latest Firefox on offer (128.0.2 64 bit), both of which throw up the fake certificate problem, but with slightly different certificate dates (within the last 5 weeks), older than the genuine cert. I have pdfs of both the genuine one and one of the fake ones as produced by Firefox.

This is not a show-stopper this time as I can track the order by phone and email, but there is clearly a problem somewhere, either with both the Firefox versions I have or with the certification verification process.

If it's a Firefox issue, I don't know how to let them know.

Hello. When opening links from a search, I would like to have them always open in a new tab. How can I set this as a preference in Mozilla / Firefox?

Currently, I always right click and must select "open link in new tab." I see the option in Settings to "always open in new window", but that is not my objective. I would like to open in new tab, so that I retain my original search results in the current tab.

Thank you.

Recently my PC has died from the hardware crash. So I've bought another PC and installed Firefox. While other browsers seem to nicely sync bookmarks and history from the previous PC, Firefox didn't do that although I have been logged into my Firefox account on both PCs and I can clearly see the other PC in devices using this account. What is the reason for that?

Hello,

Bitdefender Total Security is repeatedly (sometimes every 5 or 10 seconds) blocking a suspicious connection:

"Feature: Online Threat Prevention firefox.exe attempted to establish a connection relying on an unmatching security certificate to email.wetransfer.com. We blocked the connection to keep your data safe since the used certificate was issued for a different web address than the targeted one.

How do I stop Firefox from attempting to make this connection to "email.wetransfer.com" ?

Thanks for your help, G

Until this week I had no problems logging in on Firefox on laptop too Ebay Now as soon as put in user name it says we have ran into a problem.. Please try again later. They have troubleshot in their end and no problems, they say its Firebox as there are a few others with same problem I can log in using Edge, Chrome, and also firefox on mobile .. its just Firefox desktop. on same device

History not kept. cookies deleted cache cleared.. no bookmark

Advice please if possible

I recently switched from Chrome to Firefox and I find the following behavior mildley annoying, how can I change it?

I have a wide screen and usually use only half of it for one window. If I have Firefox on the left with a few tabs open and want to bring one of them to the right, I drag the tab to the right edge of my screen and it docks in to the right half of the screen.

So far so good - behavior is the same as for Chrome. Just that the new Firefox window on the right now is the last window in the Windows windows hierarchy (which shows if you press Alt + Tab). Meaning it will open behind all windows that are already opened and I have to bring it to the front by pressing Alt + Tab and clicking on the last window.

That is annoying and - it seems to me - a very unlogical thing to do. Am I the only one experiencing this problem? How can I switch that behavior such that the window opens on top of all others (as expected and as Chrome does).

Thanks.

Hi, I use multiple FF profiles to help with multiple logins to MS365, as I have to switch between MS365 accounts for client work. Using multiple profiles keeps cookies separate. FF is my default browser in Windows 11. However, when I click on a link, FF ignores my open FF instance (opened with the default FF profile). Instead it reopens one of my other profiles from disk, and opens the link in a new tab in that profile. That's not what I want, of course - but I also cannot understand why it is ignoring an open active FF default profile browser instance, and reopening a closed one from disk. Does anyone know how I can control this? To avoid this behavior I have made Vivaldi my default browser to open new links. That is crazy.

Thanks

I have an address/search bar at the top of my screen AND one in the center of my home web page beneath the Firefox logo/brand. Currently, if I want to effect a search the Firefox web homepage uses the address bar across to top of the page. I want to set a preference/priority to using the search bar beneath the Firefox logo/brand. Any help would be greatly appreciated.

robin.hall@yahoo.com

Way to duplicate problem.

on MacOS Sonoma 14.5 (23F79) Using Firefox Desktop 128.0.2 (64-bit) (intel architecture)

Visit https://www.eventbrite.com/ Click Verify Security icon at left of address bar. Click Connection Secure Click More Information Click View Certificate A tab opens, showing the certificate details. Leave that tab open

Visit https://www.eventbrite.com.au/ Follow same process A new tab isn't opened - as the certificate is the same. The issue is - without the ability to side by side compare, it's difficult to know that the certificate is the same, for a beginner.

Resolution: Visit other websites, then the certificate details tab is duplicated.

hi guys

my firefox keeps crashing when i click the attach files in my yahoo email. Its like it doesnt want to open to browse for the attachment or anytime it has to open another browser like file browser. here is the imfo that it gave me after the crash.

AdapterDeviceID: 0x2684 AdapterDriverVersion: 32.0.15.6070 AdapterSubsysID: 51071028 AdapterVendorID: 0x10de Add-ons: formautofill%40mozilla.org:1.0.1,pictureinpicture%40mozilla.org:1.0.0,webcompat%40mozilla.org:128.3.0,default-theme%40mozilla.org:1.3,addons-search-detection%40mozilla.com:2.0.0 AvailablePageFile: 17837617152 AvailablePhysicalMemory: 16563834880 AvailableVirtualMemory: 138522206621696 BackgroundTaskMode: 0 BuildID: 20240722223746 CPUMicrocodeVersion: 0x125 ContentSandboxCapable: 1 ContentSandboxLevel: 7 ContentSandboxWin32kState: Win32k Lockdown enabled -- default value is true CrashTime: 1721964988 DOMFissionEnabled: 1 DOMIPCEnabled: 1 EMCheckCompatibility: true EventLoopNestingLevel: 1 GPUProcessLaunchCount: 1 GPUProcessStatus: Running GpuSandboxLevel: 1 HeadlessMode: 0 InstallTime: 1721964813 LastStartupWasCrash: 0 LauncherProcessState: 0 ModuleSignatureInfo: {"International Business Machines Corporation":["aspera_loader64.dll","libssodialog.dll","asdrive64.dll"],"Microsoft Corporation":["CONCRT140.dll","msvcp140.dll","VCRUNTIME140.dll","VCRUNTIME140_1.dll"],"Microsoft Windows":["linkinfo.dll","wpnapps.dll","twinapi.dll","drprov.dll","p9np.dll","davclnt.dll","ntlanman.dll","atlthunk.dll","duser.dll","dui70.dll","msftedit.dll","uiautomationcore.dll","windowsudk.shellcommon.dll","EhStorShell.dll","oleacc.dll","directmanipulation.dll","TextShaping.dll","Windows.Globalization.dll","Windows.UI.Immersive.dll","Windows.UI.dll","Bcp47Langs.dll","textinputframework.dll","globinputhost.dll","cscapi.dll","wscapi.dll","Windows.Storage.Search.dll","Windows.FileExplorer.Common.dll","dlnashext.dll","sapi.dll","edputil.dll","StructuredQuery.dll","AudioSes.dll","cldapi.dll","GdiPlus.dll","ondemandconnroutehelper.dll","EhStorAPI.dll","nlansp_c.dll","wshbth.dll","mpr.dll","srvcli.dll","iertutil.dll","urlmon.dll","wininet.dll","winrnr.dll","pnrpnsp.dll","NapiNSP.dll","windows.staterepositoryclient.dll","windows.staterepositorycore.dll","winmm.dll","Windows.System.Launcher.dll","OneCoreCommonProxyStub.dll","Windows.ApplicationModel.dll","Windows.StateRepositoryPS.dll","ktmw32.dll","OneCoreUAPCommonProxyStub.dll","twinapi.appcore.dll","Windows.Security.Integrity.dll","MMDevAPI.dll","DevDispItemProvider.dll","mscms.dll","actxprxy.dll","comctl32.dll","dbgcore.dll","version.dll","CoreUIComponents.dll","avrt.dll","directxdatabasehelper.dll","taskschd.dll","xmllite.dll","PortableDeviceApi.dll","propsys.dll","msvcp110_win.dll","policymanager.dll","DWrite.dll","dcomp.dll","CoreMessaging.dll","rasadhlp.dll","npmproxy.dll","apphelp.dll","FWPUCLNT.DLL","wkscli.dll","dhcpcsvc.dll","dhcpcsvc6.DLL","winhttp.dll","netprofm.dll","WindowsCodecs.dll","uxtheme.dll","dxgi.dll","dwmapi.dll","winnsi.dll","DXCore.dll","dbghelp.dll","resourcepolicyclient.dll","WinTypes.dll","windows.storage.dll","slc.dll","IPHLPAPI.DLL","dnsapi.dll","winsta.dll","netutils.dll","umpdc.dll","powrprof.dll","wtsapi32.dll","rsaenh.dll","kernel.appcore.dll","ntmarta.dll","sspicli.dll","mswsock.dll","userenv.dll","cryptbase.dll","cryptsp.dll","ntasn1.dll","ncrypt.dll","msasn1.dll","devobj.dll","cfgmgr32.dll","sxs.dll","profapi.dll","msvcp_win.dll","crypt32.dll","wintrust.dll","ucrtbase.dll","win32u.dll","bcryptPrimitives.dll","gdi32full.dll","bcrypt.dll","KERNELBASE.dll","shell32.dll","oleaut32.dll","gdi32.dll","ole32.dll","SHCore.dll","combase.dll","imm32.dll","kernel32.dll","ws2_32.dll","coml2.dll","rpcrt4.dll","comdlg32.dll","nsi.dll","advapi32.dll","setupapi.dll","sechost.dll","shlwapi.dll","imagehlp.dll","msctf.dll","clbcatq.dll","psapi.dll","msvcrt.dll","user32.dll","ntdll.dll","wsock32.dll","wpdshext.dll","windows.internal.shell.broker.dll","CryptoWinRT.dll","PlayToDevice.dll","PCShellCommonProxyStub.dll","thumbcache.dll","explorerframe.dll","dataexchange.dll","tiptsf.dll"],"Microsoft Windows Software Compatibility Publisher":["msvcp140.dll","vcruntime140.dll","vcruntime140_1.dll"],"Mozilla Corporation":["firefox.exe","nssckbi.dll","softokn3.dll","lgpllibs.dll","xul.dll","gkcodecs.dll","nss3.dll","freebl3.dll","mozglue.dll","osclientcerts.dll"]} Notes: Has dual GPUs. GPU #2: AdapterVendorID2: 0x8086, AdapterDeviceID2: 0xa780, AdapterSubsysID2: 51071028, AdapterDriverVersion2: 31.0.101.4953FP(D00-L1000-W0000100-T00) DWrite? DWrite+ WR? WR+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox QuotaManagerStorageIsNetworkResource: 0 ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 46 StartupCacheValid: 1 StartupCrash: 0 StartupTime: 1721964975 SubmittedFrom: Client SystemMemoryUsePercentage: 47 TelemetryClientId: de27e7de-83cf-4ddb-9be3-5e0fc7328fef TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20240722223746","version":"128.0.2","vendor":"Mozilla","displayVersion":"128.0.2","platformVersion":"128.0.2","xpcomAbi":"x86_64-msvc","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":30370,"virtualMaxMB":134217728,"cpu":{"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2","hasAES","hasUserCET"]},"os":{"name":"Windows_NT","version":"10.0","locale":"en-US","servicePackMajor":0,"servicePackMinor":0,"windowsBuildNumber":22631,"windowsUBR":3958},"hdd":{"profile":{"model":null,"revision":null,"type":null},"binary":{"model":null,"revision":null,"type":null},"system":{"model":null,"revision":null,"type":null}},"gfx":{"D2DEnabled":false,"DWriteEnabled":true,"ContentBackend":"Skia","Headless":false,"EmbeddedInFirefoxReality":false,"TargetFrameRate":60,"adapters":[{"description":"NVIDIA GeForce RTX 4090","vendorID":"0x10de","deviceID":"0x2684","subsysID":"51071028","RAM":24564,"driver":"C:\\Windows\\System32\\DriverStore\\FileRepository\\nvddsi.inf_amd64_8cebec009b016275\\nvldumdx.dll,C:\\Windows\\System32\\DriverStore\\FileRepository\\nvddsi.inf_amd64_8cebec009b016275\\nvldumdx.dll,C:\\Windows\\System32\\DriverStore\\FileRepository\\nvddsi.inf_amd64_8cebec009b016275\\nvldumdx.dll,C:\\Windows\\System32\\DriverStore\\FileRepository\\nvddsi.inf_amd64_8cebec009b016275\\nvldumdx.dll C:\\Windows\\System32\\DriverStore\\FileRepository\\nvddsi.inf_amd64_8cebec009b016275\\nvldumd.dll,C:\\Windows\\System32\\DriverStore\\FileRepository\\nvddsi.inf_amd64_8cebec009b016275\\nvldumd.dll,C:\\Windows\\System32\\DriverStore\\FileRepository\\nvddsi.inf_amd64_8cebec009b016275\\nvldumd.dll,C:\\Windows\\System32\\DriverStore\\FileRepository\\nvddsi.inf_amd64_8cebec009b016275\\nvldumd.dll","driverVendor":null,"driverVersion":"32.0.15.6070","driverDate":"7-10-2024","GPUActive":true},{"description":"Intel(R) UHD Graphics 770","vendorID":"0x8086","deviceID":"0xa780","subsysID":"0bc01028","RAM":0,"driver":"<> igd10iumd64 igd10iumd64 igd12umd64 <> igd10iumd32 igd10iumd32 igd12umd32","driverVendor":null,"driverVersion":"31.0.101.4953","driverDate":"11-7-2023","GPUActive":false}],"monitors":[{"screenWidth":2560,"screenHeight":1600,"refreshRate":60,"pseudoDisplay":false},{"screenWidth":1600,"screenHeight":1200,"refreshRate":60,"pseudoDisplay":false}],"features":{"compositor":"webrender","hwCompositing":{"status":"available"},"gpuProcess":{"status":"available"},"webrender":{"status":"available"},"wrCompositor":{"status":"available"},"openglCompositing":{"status":"unused"},"omtp":{"status":"unused"},"d3d11":{"status":"available","version":45312,"warp":false,"textureSharing":true,"blocklisted":false},"d2d":{"status":"available","version":"1.1"}}},"appleModelId":null,"hasWinPackageId":false,"sec":{"antivirus":["McAfee"],"antispyware":null,"firewall":["McAfee","Windows Firewall"]}},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"fissionEnabled":true,"telemetryEnabled":false,"locale":"en-US","intl":{"requestedLocales":["en-US"],"availableLocales":["en-US"],"appLocales":["en-US"],"systemLocales":["en-US"],"regionalPrefsLocales":["en-US"],"acceptLanguages":["en-US","en"]},"update":{"channel":"release","enabled":true,"autoDownload":true,"background":true},"userPrefs":{"browser.search.region":"US","browser.search.widget.inNavBar":false,"browser.urlbar.autoFill":true,"browser.urlbar.autoFill.adaptiveHistory.enabled":false,"browser.urlbar.dnsResolveSingleWordsAfterSearch":0,"browser.urlbar.quicksuggest.dataCollection.enabled":false,"browser.urlbar.suggest.quicksuggest.nonsponsored":true,"browser.urlbar.suggest.quicksuggest.sponsored":true,"media.gmp-gmpopenh264.lastInstallStart":1721964846,"media.gmp-gmpopenh264.lastDownload":1721964846,"media.gmp-gmpopenh264.lastUpdate":1721964846,"media.gmp-widevinecdm.lastInstallStart":1721964846,"media.gmp-widevinecdm.lastDownload":1721964846,"media.gmp-widevinecdm.lastUpdate":1721964846,"network.trr.strict_native_fallback":false,"widget.content.gtk-high-contrast.enabled":true},"sandbox":{"effectiveContentProcessLevel":7,"contentWin32kLockdownState":15},"launcherProcessState":0,"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":false,"attribution":{"campaign":"about-dialog","content":"%2528not%2Bset%2529","dlsource":"mozorg","dltoken":"b43c752f-a632-45ea-93eb-0aea2e2bce0d","experiment":"%2528not%2Bset%2529","medium":"firefox-desktop","source":"firefox-browser","ua":"firefox","variation":"%2528not%2Bset%2529"},"defaultSearchEngine":"google-b-1-d","defaultSearchEngineData":{"loadPath":"[app]google@search.mozilla.org","name":"Google","origin":"default","submissionURL":"https://www.google.com/search?client=firefox-b-1-d&q="}},"profile":{"creationDate":19930,"firstUseDate":19930},"addons":{"activeAddons":{"formautofill@mozilla.org":{"version":"1.0.1","scope":1,"type":"extension","updateDay":19927,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":null,"name":"Form Autofill","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19927,"quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false},"pictureinpicture@mozilla.org":{"version":"1.0.0","scope":1,"type":"extension","updateDay":19927,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Fixes for web compatibility with Picture-in-Picture","name":"Picture-In-Picture","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19927,"quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false},"webcompat@mozilla.org":{"version":"128.3.0","scope":1,"type":"extension","updateDay":19927,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Urgent post-release fixes for web compatibility.","name":"Web Compatibility Interventions","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19927,"quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false}},"theme":{"id":"default-theme@mozilla.org","blocklisted":false,"description":"Follow the operating system setting for buttons, menus, and windows.","name":"System theme — auto","userDisabled":false,"appDisabled":false,"version":"1.3","scope":4,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19930,"updateDay":19930},"activeGMPlugins":{"gmp-gmpopenh264":{"version":"2.3.2","userDisabled":false,"applyBackgroundUpdates":1},"gmp-widevinecdm":{"version":"4.10.2710.0","userDisabled":false,"applyBackgroundUpdates":1}}},"experiments":{"long-term-holdback-2024-h2-velocity-desktop":{"branch":"delivery","type":"nimbus-nimbus"},"recommend-add-ons-staff-pick-part-2":{"branch":"treatment-c","type":"nimbus-nimbus"},"add-an-image-to-pdf-with-alt-text-rollout":{"branch":"control","type":"nimbus-rollout"},"backgroundupdate-enable-unelevated-installations-rollout-3-release":{"branch":"enabled","type":"nimbus-rollout"},"csv-import-release-rollout":{"branch":"enable-csv-import","type":"nimbus-rollout"},"ech-roll-out":{"branch":"rollout","type":"nimbus-rollout"},"product-insight-telemetry-via-server-knobs-rollout-release":{"branch":"control-rollout","type":"nimbus-rollout"},"upgrade-spotlight-rollout":{"branch":"treatment","type":"nimbus-rollout"},"launch-firefox-on-os-restart-treatment-a-rollout":{"branch":"treatment-a","type":"nimbus-rollout"},"address-autofill-desktop-pref-release-rollout":{"branch":"enable-address-autofill","type":"nimbus-rollout"},"phc-rollout":{"branch":"rollout","type":"nimbus-rollout"},"highlighting-in-pdfs-rollout":{"branch":"treatment","type":"nimbus-rollout"},"serp-categorization-and-consolidated-search-config-us-desktop-relaunch":{"branch":"control","type":"nimbus-rollout"},"us-review-checker-rollout-v2":{"branch":"treatment-a","type":"nimbus-rollout"},"yelp-suggestions-rollout":{"branch":"control","type":"nimbus-rollout"},"disable-redirects-for-authretries":{"branch":"control","type":"nimbus-rollout"},"home-and-newtab-weather-with-location-selector-relaunch":{"branch":"control","type":"nimbus-rollout"}}} TelemetryServerURL: https://incoming.telemetry.mozilla.org TelemetrySessionId: 5d434cf0-a736-4585-8c8a-ec477c6bed9c Throttleable: 1 TotalPageFile: 36945580032 TotalPhysicalMemory: 31845306368 TotalVirtualMemory: 140737488224256 URL: https://mail.yahoo.com/d/folders/1 UptimeTS: 128.13946 UtilityProcessStatus: Running Vendor: Mozilla Version: 128.0.2 Winsock_LSP: Hyper-V RAW : 2 : 34 : 1 : 1 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 1234191b-4bf7-4ca7-86e0-dfd7c32b5445

MSAFD Tcpip [TCP/IPv6] : 2 : 23 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [UDP/IPv6] : 2 : 23 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [RAW/IPv6] : 2 : 23 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : f9eab0c0-26d4-11d0-bbbf-00aa006c34e4 
MSAFD Tcpip [TCP/IP] : 2 : 2 : 1 : 6 : 0x20066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [UDP/IP] : 2 : 2 : 2 : 17 : 0x20609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
MSAFD Tcpip [RAW/IP] : 2 : 2 : 3 : 0 : 0x20609 : 0xc : %SystemRoot%\system32\mswsock.dll :  : e70f1aa0-ab8b-11cf-8ca3-00805f48a192 
RSVP TCPv6 Service Provider : 2 : 23 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP TCP Service Provider : 2 : 2 : 1 : 6 : 0x22066 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDPv6 Service Provider : 2 : 23 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
RSVP UDP Service Provider : 2 : 2 : 2 : 17 : 0x22609 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9d60a9e0-337a-11d0-bd88-0000c082e69a 
AF_UNIX : 2 : 1 : 1 : 0 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : a00943d9-9c2e-4633-9b59-0057a3160994 
MSAFD L2CAP [Bluetooth] : 2 : 32 : 1 : 256 : 0x20006 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a 
MSAFD RfComm [Bluetooth] : 2 : 32 : 1 : 3 : 0x20026 : 0x8 : %SystemRoot%\system32\mswsock.dll :  : 9fc48064-7298-43e4-b7bd-181f2089792a

useragent_locale: en-US This report also contains technical information about the state of the application when it crashed.

When I visit chase.com on the current version of Firefox, the saved usernames do not come up when I click on the username field, but the saved passwords come up when I click on the password field. I believe the issue is likely from Chase's website, but it could also be a problem with, or at least involving, Firefox, so I decided to inform you of the issue, too.

My system info Processor 11th Gen Intel(R) Core(TM) i5-1135G7 @ 2.40GHz 2.42 GHz Installed RAM 32.0 GB (31.6 GB usable) System type 64-bit operating system, x64-based processor

Edition Windows 11 Home Version 23H2 Installed on ‎11/‎10/‎2022 OS build 22631.3880 Experience Windows Feature Experience Pack 1000.22700.1020.0