Firefox Community Forum

Firefox will not upload files to attach to emails, or to the cloud. Says "Firefox not responding" and the little wheel just spins. Only solution is to quit Firefox.

Every few days, Firefox makes me log back in again to my account and "create" a new profile version - the message I get is that I have launched an older version, and can only EXIT or CREATE NEW PROFILE. The problem is when I have to do this, I lose all the pinned tabs I had open, also I have to log into Gmail each time and generally set the profile up again. I can then access my bookmarks and containers but not the tabs I had open.

Is there a way to stop Firefox from forcing me to relaunch my profile each time? Its frustrating to lose the pinned data and have to log back into my Firefox profile, then Gmail, then try to figure out where I was at last. Note, the pinned tabs are not things I need to bookmark but rather a running list of tasks/things I need to complete - and unfortunately I don't know when I will be forced to launch a new profile but don't want to create a bookmark each time for temporary tabs... for example, last night I was just in the middle of planning a trip so had a few tabs open to come back to, but when I logged into my laptop this morning, I was forced to create a new profile and have lost these tabs I had pinned.

This is specific to one website, but it is both new and unique to Firefox. https://playclassic.games/games/turn-based-strategy-dos-games-online/play-sid-meiers-colonization-online/play/

Prior to the last two <Firefox> updates (too many, too frequently!), no problem. Both keyboard and mouse were recognized. Since then, only the mouse, although everything's fine when I use Chrome.

Yes, I'm on the latest version, and have cleared caches and rebooted ... after every new version.

I had the PC at Staples to get malware removed. They also removed the AVG Anti-Virus and installed McAfee Anti-Virus instead. When I got the PC home, many of my Firefox settings had been changed, I don't know by what or whom. And my Greasemonkey and Adblocker extensions had been removed. I reinstalled those, but now cannot get my two desired scripts for Greasemonkey to download, let alone install. I also now have a message, "your browser is being managed by your organization." But this is my own PC that I use for both work and personal purposes. I've tried all the recommended approaches for removing the "organization" message, to no avail. Tech support from McAfee recommended removing and reinstalling Firefox, but I don't know if that is likely to fix the problem, and I would lose all my bookmarks, some of which are important for my work. I don't know how to save the bookmark links before trying to uninstall/reinstall Firefox. Need help.

I keep getting alerts from Norton while browsing ran Norton's scan and MBAM then ran Norton's Power Eraser. I did not fine the source of the problem. I added an entry to my hosts file hoping it would block the IP but it doesn't seem to work, I may have done something wrong. The entry I made is: 103.224.212.246 0redird.com at the end of the hosts file. Below is the log from Norton security, the full URL is very long:

Category: Intrusion Prevention Date & Time,Risk,Activity,Status,Recommended Action,IPS Alert Name,Default Action,Action Taken,Attacking Computer,Attacker URL,Destination Address,Source Address,Traffic Description 9/8/2022 4:29:31 PM,High,An intrusion attempt by 0redird.com was blocked.,Blocked,No Action Required,Web Attack: Exploit Toolkit Website 115,No Action Required,No Action Required,"0redird.com (103.224.212.246, 80)","http://0redird.com/jr.php?gz=1OEmizLy7QYVD%2F%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&vs=1024:576&ds=1920:1080&sl=0:0&os=f&nos=f&swfV=0.0.0&if=f&sc=f&gpu=Google%20Inc.%20(Intel)%20-%20ANGLE%20(Intel,%20Intel(R)%20HD%20Graphics%20Direct3D11%20vs_5_0%20ps_5_0)&anura_res=","FANMAN-PC (192.168.0.101, 2237)",0redird.com (103.224.212.246),"TCP, www-http" Network traffic from http://0redird.com/jr.php?gz=1OEmizLy7QYVD%2F%2B2wVJzO349fnNvVUhsTGdjbWhyaGllTWp3YzVnNkNISUJUcy90a3J0dk1WOVcvWFp1akhIZk9IV1gzSUhCUVlqelYzZGNPbEx3eUVIdGllWjlybTVQaGpMRWFLaEVZMSt4RURuLzFtQUI0WXowUU83d0VZM2JybmZ5WFZaaXVKTFJlM0tBeHg3R2Z6RTRHeXlybG1lYmFjSFBGSFZlY2FJNVBOREhZUEJDZWU3OFhyaDFiNEZwSU5Da0x6YndWaWNtc1RCVHZUWHBVMjREQ1RoVU1VRlFuUUduNmdwYW5LYWFTYjFaNVFWcnhmSGdWL1RTY3Nvc3k4TEpCaGdzeFlmeCsrS0FIb0pqazNrZFppUXRKZEg0MlFrNkUwSlRGRXJQaXNBRVFrdUhETENVMU45NDNYVmFuMzgyZHhBeTg4dS9FdlB2aXdKQ2pYL3RUVkNMeC9YSVZLcThLWkk1SkhiRnhtR2JiM3lZSTBncjJ1OTdqRkg3Nk5zS3JBR1E5M1NnU2Q0SmNpNlZkaE82ajRWd2hPd2hma0FEM1BXdC9RUmxQZnFldlF1NG5wSFRyZVBBNzBCanJKbGRDVEQ3YkU5TWUyYjUwejBHS2lvSmdtZmc5dWlWbG5xakFNR0xsU2tMS0syaUNFdHNwVFBVZmxqOHNmbCtXRldNaWx6MlpPTit5VDdpRTFNZi9nL3VHMUh0QVRuNU0yTmJYeU5DaDNKN2pQUXpLY0J2TkdxZTRwRklGRllzUzJWNUJBclhuRklKYTI1WWM2d1hScERqUGdPazhxR1MrR210cm13VUdpLzlySTRIK2kwempGUXR6UDZyMU1sWUd1S1FxTFBoZkMvTExKVWszSWxldzVHSHRJR3ZYMGlZWThOTXZ5TjFPOXBqWlROK1RpKzNNd09FWHZjc0hYQzJxSm9TQlR3ZjdFQ1lKd3gvY1JTTTh1VTYzOXg3MUxuNGRvOUhXQXBiN3ZhTndHMzc1dVVLUFIxQVpEck94UVRyRjVhWFpGMzhmM0pLOWsxRDVKdEVIdU1MV2crWnZoODFYL21wZ3FZWDRQZ2ZFcXhZRTNaZUQrWmdGMGNsQTRtZ1drdm1ENkVWV29EOWl3NUJHcVJxbTBRd1o1aGVYbHZJMmZhaG1BWEpBQ2NIOTBrbktVcWxySmdONDFXZTlrdVNDVThNczFvQnkxdzllakFZS0pveUswNzJkd0ovMHhpL0Y5OUpFYmsyTXVHdkxqSXJDNFlJQmk3MERCOTBXZ1Q2VjUzU0hpOXZ4d21QSjlkUGdRamxPZlJmUHJOOEdtbEVOdjhuWitVbjYwbkkxQmxEMTRRcHg5T1Z6MWprRXc0MEx5VGMweEZLdFUyZ21LNGlXVm15d21jS3lkU25vZFFNejJTMWRaZ1F0Uk9WMlEyMFdNWHlPRUJoNXUvM2REUUNsU0NQY2ROcUNzaUlFMDBCZExab24rTTNpWjZTRk5SaUlZVSt6TkJ3S3JZTkdjbmJBWVVsODFic0g0V0FHKzBWLzRrOVNnUXdEemtLaTJrQzBPYlBWY29ZZ285VFVXeEwrK0Y0MDFhUUwyY295YUJCVDlBM3lTcW5pcGpPYVB3WXVIRXRPc0gxRUNrWGl2d1NXZDlsVVExUXdYdmdTZFk0SXlka2hoUVVJZGFjZ05vVzRYSkw1SzBXV0NaNHRQK3lmRFdXUzNDaGpuTWZMV0ZzVnFEaWxmTTBMMTBEOUNBRkt5cFFUZW9QeTlJWnhTODQveEZnZHREY0d1QWhNdWdkcDFwcU1BTkRQdVIwTTcvclA5UzRtaXRlb0JkTXBLMHJqYy94RzhXaDk5SEdHT01WWWl1b2ZlV3Z6NDlVTWloRnVQNnpsNUc2c2RQYTl5bHkzKzNhK1laeE9wbXRDTTJ2V3VNZ2lsWWdTWkJ5UlVoWnRlM0tzVjNuNmMwSXVMUFJreFFNdmN3byswNHgrSVlIbzVENGdaNHM1cWJNUy9LbU9MSWNwUklaQT09&vs=1024:576&ds=1920:1080&sl=0:0&os=f&nos=f&swfV=0.0.0&if=f&sc=f&gpu=Google%20Inc.%20(Intel)%20-%20ANGLE%20(Intel,%20Intel(R)%20HD%20Graphics%20Direct3D11%20vs_5_0%20ps_5_0)&anura_res= matches the signature of a known attack. The attack was resulted from \DEVICE\HARDDISKVOLUME1\PROGRAM FILES\MOZILLA FIREFOX\FIREFOX.EXE. To stop being notified for this type of traffic, in the Actions panel, click Stop Notifying Me. Any help will be appreciated, I can't find any info about this exploit inmy web searches.

Today I thought it'd be a good idea to update my Firefox password with something newer and more secure. I have a lot of logins saved so just trying to be proactive. It turns out one password that isn't save however is my Firefox login. I'm signed in to it in the browser on my computer and phone but can't find it save anywhere. When I try to reset though it says that all my information like history, bookmarks, and logins will be lost. Some articles say that it will stop syncing, while others seem to say that it will be erased all together.

Is there any way I can avoid this? Somewhere where I can see the password for my Firefox account anywhere? It automatically logs me in on the website without issue so it has to be stored somewhere. Just not sure if it's somewhere I can view.

For my bookmarks it looks like I can create a backup and restore it, but my saved passwords would be a real hassle to try to type them all back in. Hopefully someone has been in this situation and found a way out without having to reset everything.

For some reason my default PDF reader keeps being changed to MS Office instead of just opening them in the browser as I directed. I keep having to change the setting in Firefox every couple of weeks (general > applications > PDF). What's causing this?

Hi,

Since recent updates to Firefox I get a purple pop-up listing Trackers at the bottom right of my screen every time I open a new webpage. I'm happy with my PC security settings and have good protection software running - but this pop-up listing Trackers is becoming a nuisance.

Is there a way to stop Firefox displaying the Tracker notification pop-ups whilst still intercepting and blocking them in accordance with my security settings?

I see that other users have asked the same question, but it does not seem to have been answered yet.

Thanks,

Peter

I have two accounts with at&t, one for my mobile phone the other for direct tv. every time i go to the at&t website the browser only allows me to use the credentials for the direct tv account. How can i get it to allow me to use the mobile phone account?

After last update V104.0.2 fire fox will not allow me to access router to change settings message given, unable to connect, can I revert to previous version of firefox as always worked before update

Hi there!

I recently had the misfortune of Windows crashing on me and my PC needing a repair shop to reboot it. In the process, I've been needing to download all my programs again, but thankfully I made a firefox account and was hopeful all my years of login info would be easy to boop back onto my PC.

However, when I attempt to access my logins, it bars me access and I can't sync it with my phone, an Android who has the firefox app. It keeps asking for a Primary Password, something I had before my PC was reset, but I only just put that back in and it won't allow me to input it or change it. I can't even transfer my information over from Chrome. It's really frustrating since while I know a variety of my logins, some of them I used firefox secure generated passwords on and I have to squint at my phone to tap them in.

Any help would be immensely appreciated, and I'm hoping if I reboot after my downloads are done that this might fix my issues. But if it doesn't, I wanted to type this up to be safe!

Is there a way to disable the keyboard shortcut Command-Shift-Delete on MacBook so it doesn't open the clear cache dialogue box? I use this keyboard shortcut all the time to empty my trash; I've occasionally accidentally triggered it in Firefox when I was really just trying to empty my trash.

A sync was forced and now my account has been disconnected. With it went my passwords. I cannot access my passwords because I don't recall my password. If I initiate a password change then, as the image warns, I may lose some, possibly of my passwords, etc. (Note: I did not have a master password setup).

If I wanted my browsers synced then I would have. To force me to sync is poor business practice. It's like going to McDonald's and ordering black coffee and what you get in black with sugar.

Now, before I leap to, gawd forbid, G___, what do you suggest I do??

Lastly, let me say that I don't understand why password syncing is supposed to allow a SSO across all Mozilla accounts. I'm signed in to Mozilla support, but then I'm not permitted to sign-in to my FF account. Unless you're going to tell me that Mozilla Support is in no way associated with FF, the rationale behind a SSO needs to change.

I need help. I took the PC in to have a virus removed and the store removed AVG Anti-Virus and installed McAfee. When I got the PC home and connected, all the Firefox settings had been changed and the AdBlocker and Greasemonkey extensions were missing. I now get a message in settings claiming my browser is being managed by my organization, only I don't have an organization. This is my own computer and no one else uses it or has access to it. I reinstalled the AdBlocker and Greasemonkey, but now cannot get Greasemonkey scripts to download. I keep getting an error message. I've had both McAfee and Staples remote support looking at the problem, to no avail.

Well, I'm trying to make use of the option to delete cookies without deleting some that I allow, but apparently it's buggy. I want Firefox to clear cookies every time I close the browser, however, I manually added some exceptions and even then the browser deletes these exceptions when I close it, if I can add exceptions, it's so they won't be deleted when closing.

Woke up this morning, opened up Firefox and the Trolls have been busy rearranging things during the night. My profile manager disappeared, but I was able to fix that. Now my tabs are out of place and I cannot find what to do to put the Tabs back on bottom, "The way they Should be". Help, please.

Anne,

Also, I am not real computer literate, so draw pictures if necessary.

Thank you.

My Firefox has intermittently (but many times a day) been been slow loading, often simply refusing to load at all. Clicking a link to open in a new tab often opens the tab but the tab says "New Tab" with an oscillating dot on the left. After a few minutes the dot stops and nothing displays. Often clicking something in Google News the new tab says "Opening " and then the Google URL. The page sometimes displays after a couple of minutes but sometimes never does.

I've disabled all my plugins except LastPass, but that doesn't help. My IT Support company hasn't been able to help. I tweeted Firefox and they suggested I DM them. I've done that, even sending a couple of illustrative screen videos. But no oikne has ever responded to my Twitter DM.

Is there any way to talk to a live person and share my screen to get some help?

If not, I'll need to abandon Firefox as my default browser after many, many years. It's become a real productivity-killer.