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  • Arhivirano

firefox will not play audio.

So I can not play audio from any website in firefox. I updated, refreshed, used troubleshoot mode, and unistall & reinstalled. Nothing works. I know it is not my PC b… (pročitajte više)

So I can not play audio from any website in firefox. I updated, refreshed, used troubleshoot mode, and unistall & reinstalled. Nothing works. I know it is not my PC because the sound works on every other app, just firefox wont play audio PLEASE HELP

Asked by cheezyelyah930 prije 1 godina

Last reply by peterjhajduk prije 1 godina

  • Arhivirano

Firefox does not see Canon printer

I am running Unix Ubuntu 22.04 with Firefox 104.0.01 (64 bit). My Canon LBP 6230DW works fine in my word processor and in Chrome, but it does not show up in the Printer d… (pročitajte više)

I am running Unix Ubuntu 22.04 with Firefox 104.0.01 (64 bit). My Canon LBP 6230DW works fine in my word processor and in Chrome, but it does not show up in the Printer destination field when I am in Firefox. The only print option is to "Save as PDF." How do I get the Canon to be a print destination in Firefox?

Asked by CMayer1 prije 1 godina

Last reply by jonzn4SUSE prije 1 godina

  • Arhivirano

No Sound from Firefox

I have been using Firefox for many years. Suddenly I cannot get any sound from videos in Facebook, YouTube or anywhere. The settings in Privacy --> Permissions --> … (pročitajte više)

I have been using Firefox for many years. Suddenly I cannot get any sound from videos in Facebook, YouTube or anywhere. The settings in Privacy --> Permissions --> Autoplay are set to "Allow Audio and Video". There is nothing wrong with the computer as I can play videos and sound files on it with no problem. Sound is no problem on Internet Explorer or Microsoft Edge. It is just Firefox that after years of use the sound as stopped working. Can anybody help?

Asked by clive27 prije 1 godina

Last reply by Richard prije 1 godina

  • Riješeno
  • Arhivirano

Blocky/pixelated sections in video playback in Firefox with AV1

When playing videos, specifically on YouTube, I can see some blocky/pixelated sections in video playback. Issue is not present on Chromium-based browsers, I've tested in… (pročitajte više)

When playing videos, specifically on YouTube, I can see some blocky/pixelated sections in video playback.

Issue is not present on Chromium-based browsers, I've tested in Vivaldi and Chrome. Both are using dav1d.

When AV1 is disabled through "about:config" the issue is gone, but then I face a stuttering problem.

This are my laptop's specs:

OS: Nobara Linux 36 (Thirty Six) x86_64 Host: ROG Zephyrus G15 GA503RM_GA503RM 1.0 Kernel: 5.19.14-201.fsync.fc36.x86_64 Uptime: 2 hours, 41 mins Packages: 2557 (rpm), 9 (flatpak) Shell: bash 5.1.16 Resolution: 2560x1440 DE: GNOME 42.3.1 WM: Mutter WM Theme: Adwaita Theme: adw-gtk3-dark [GTK2/3] Icons: Papirus-Dark [GTK2/3] Terminal: gnome-terminal CPU: AMD Ryzen 9 6900HS with Radeon Graphics (16) @ 4.935GHz GPU: NVIDIA GeForce RTX 3060 Mobile / Max-Q GPU: AMD ATI Radeon 680M Memory: 5104MiB / 15227MiB Dav1d package: dav1d-0.9.2-2.fc36.x86_64

Asked by Stanley prije 1 godina

Answered by Stanley prije 1 godina

  • Arhivirano

Google Search Not Working In Firefox, But Working In Another Browser

Using a desktop with Windows 11 OS. Google search is not working in Firefox, but works fine in another browser. Have also noticed I was getting several sites I normall… (pročitajte više)

Using a desktop with Windows 11 OS. Google search is not working in Firefox, but works fine in another browser. Have also noticed I was getting several sites I normally visit were asking me to validate that I was a human. I have cleared the cache and cookies, but did not help.

Asked by ca266b prije 1 godina

Last reply by jscher2000 - Support Volunteer prije 1 godina

  • Riješeno
  • Arhivirano

Trying to open any link from a pdf opens a page with the url resource://pdf.js/web/ instead of opening the link. Help?

Trying to open any link from a pdf opens a page with the url resource://pdf.js/web/ instead of opening the link. The attached image shows what the page that opens looks l… (pročitajte više)

Trying to open any link from a pdf opens a page with the url resource://pdf.js/web/ instead of opening the link. The attached image shows what the page that opens looks like. This does not happen on Edge, so it is a Firefox issue.

I have updated to the newest Firefox version and the issue remained the same. I tried clicking on "viewer.html" and it brought me to an empty pdf page that just loads forever and cannot be downloaded.

Please help. I do not want to use Edge or go back to Chrome, but I will if this can't be resolved.

Asked by atanibab.neh prije 1 godina

Answered by jscher2000 - Support Volunteer prije 1 godina

  • Arhivirano

SSL_ERROR_BAD_CERT_DOMAIN

Hello, When I open a email which contains an url like https://link.domain.com using sendgrid.com's service, I get a SSL_ERROR_BAD_CERT_DOMAIN error. An example of such… (pročitajte više)

Hello,

When I open a email which contains an url like https://link.domain.com using sendgrid.com's service, I get a SSL_ERROR_BAD_CERT_DOMAIN error.

An example of such an url is https://link.intersport.fi. The domain starting with link is a service provided by sendgrid.com to be used in email advertising.

The issue is not specific to intersport.fi but to any domain using sendgrid's link service.

The strange thing is that Chrome and Edge are totally happy with link.domain.extension.

What is your take on this?

Best Regards, Thomas

Asked by thomas.aschan prije 1 godina

Last reply by cor-el prije 1 godina

  • Arhivirano

Cannot Access YouTube or Google Services

As of yesterday, 9/4/2022, I cannot access YouTube or search anything on Google. The YouTube issue was supposedly fixed with the most recent Mozilla FF update, but it doe… (pročitajte više)

As of yesterday, 9/4/2022, I cannot access YouTube or search anything on Google. The YouTube issue was supposedly fixed with the most recent Mozilla FF update, but it doesn't seem to be working. I cannot load YouTube or search for videos if the page does load. I cannot reach the Google page and I cannot search using the Google toolbar extensions.

Asked by tismark prije 1 godina

Last reply by jscher2000 - Support Volunteer prije 1 godina

  • Arhivirano

Safari to Firefox....UGH

After the introduction of Safari years ago, I have finally recently switched to Firefox. I like it, but the font thing is about to send me packing. I just cannot get a de… (pročitajte više)

After the introduction of Safari years ago, I have finally recently switched to Firefox. I like it, but the font thing is about to send me packing. I just cannot get a decent automatic display of all websites. I never had an issue with Safari. Example: Gmail's body section is way too small, no matter how much I try to enlarge it, it just doesn't want to enlarge. I mean, this is really a hassle. Is there a simple setting in Firefox that can duplicate Safari's handling of text/fonts? I really would like to use it as my default browser, but it's really getting annoying.

Asked by hikerwest2014 prije 1 godina

Last reply by Jerry Attric prije 1 godina

  • Arhivirano

Passwords missing from about:logins

I have Logins & Passwords (about:logins) as a bookmark in my toolbar. Sometimes you need to look up a password. I opened about:logins in a new tab and there is nothin… (pročitajte više)

I have Logins & Passwords (about:logins) as a bookmark in my toolbar. Sometimes you need to look up a password. I opened about:logins in a new tab and there is nothing there. No content, whatsoever.

I AM logged into Firefox. No, I haven't installed any security features recently. My history and my bookmarks are all intact. When I go to a previously visited site, I DO get the prompt for my user name and it DOES supply the password. It's only about:logins where no data at all is displaying. I can't search, it isn't showing me anything.

I tried to export passwords from about:logins but it didn't work, that is, I thankfully actually remembered my Firefox password and it prompted a csv download, but nothing was saved (presumably because there is no content within about:logins) to generate into a csv.

Now what?

Asked by AnnaRocks prije 1 godina

Last reply by AnnaRocks prije 1 godina

  • Arhivirano

Broken search

Getting sick of FireFox, I want to search from the GOOGLE SEARCH BAR, not the address bar, but the settings don't work you can choose to have the search bar next to the a… (pročitajte više)

Getting sick of FireFox, I want to search from the GOOGLE SEARCH BAR, not the address bar, but the settings don't work you can choose to have the search bar next to the address bar, but it doesn't work, the google search bar doesn't work either, no matter what setting, your search ends up in the address bar, with all the updates, they don't fix crap on here, when someone makes a complaint, FIX THE CRAP, I don't need to ask 100 people why it wont work, just FIX IT!!

Asked by crapjunkmail prije 1 godina

Last reply by jscher2000 - Support Volunteer prije 1 godina

  • Arhivirano

Desktop shortcuts are white with small icon in Firefox 104.0.1

On my Windows 11 desktop PC, desktop Internet shortcuts created by dragging and dropping links are white squares with a small icon inside depicting the actual website log… (pročitajte više)

On my Windows 11 desktop PC, desktop Internet shortcuts created by dragging and dropping links are white squares with a small icon inside depicting the actual website logo. I don't know if this intended behavior or a bug.

Asked by guatiao prije 1 godina

Last reply by user104147805413306348376805769878442569366 prije 1 godina

  • Arhivirano

Initial buffering of html5 video causes significantly longer wait times compared to chrome

I've been implementing my own file hosting / streaming platform and managed that my solution performs a lot better in Chrome compared to Firefox. Of course the actual dow… (pročitajte više)

I've been implementing my own file hosting / streaming platform and managed that my solution performs a lot better in Chrome compared to Firefox. Of course the actual download speed is the same, but it seems firefox buffers a much larger byte range before starting to play the video compared to chrome.

For example, the first screenshot shows network traffic in Firefox between opening the page until the second the video starts playing. As you can see, Firefox loads 346.58 MB of data in 19.01 seconds (including one 326.70 MB range request for bytes 19365888-5071292588/5071292589) before the video starts playing. This results in almost 1 minute of video to be buffered before playback begins.

Whereas in chrome, the video starts almost immediately after only buffering smaller byte ranges (as shown in the second screenshot). What's interesting is that chrome seems to request the entire rest of the video immediately after but keeps streaming the received bytes instead of waiting for the entire range request to complete, so the last request in the third screenshot just keeps growing in size while the video plays.

I was wondering if there's something I could tweak on my end or if this is something that could be improved in Firefox. It seems odd that Firefox buffers such large chunks of videos before playback begins.

Asked by robinfriedli prije 1 godina

Last reply by robinfriedli prije 1 godina

  • Arhivirano

VP9 HW decoding not available with AMD GPUs on macOS

Playing back 4K YouTube videos on macOS uses software decoding, when the only GPU available is from AMD, despite the GPU being capable of VP9 decoding. Unsure if macOS's … (pročitajte više)

Playing back 4K YouTube videos on macOS uses software decoding, when the only GPU available is from AMD, despite the GPU being capable of VP9 decoding. Unsure if macOS's AMD drivers just don't have VP8/VP9 decoding baked in at all.

Asked by Piipperi prije 1 godina

Last reply by Piipperi prije 1 godina

  • Arhivirano

voice search

Voice Fill was remove in February 28, 2021 by Firefox. I'm trying to use (Read Aloud: A Text to Speech Voice Reader). However it requires permission?? It does not work. a… (pročitajte više)

Voice Fill was remove in February 28, 2021 by Firefox. I'm trying to use (Read Aloud: A Text to Speech Voice Reader). However it requires permission?? It does not work. any suggestions or links would be appreciated. Pls. Thanks.

Asked by markmcguid prije 1 godina

Last reply by user104147805413306348376805769878442569366 prije 1 godina

  • Arhivirano

How to Recover "Lost" or "Missing" Log-In's & Passwords??

(Mon. 9-5-22 @ 8:13pm CST) How do I Recover "Lost" or "Missing" Log-In's & Passwords that for years have been In the Password Manager inside Mozilla Firefox?? … (pročitajte više)

(Mon. 9-5-22 @ 8:13pm CST) How do I Recover "Lost" or "Missing" Log-In's & Passwords that for years have been In the Password Manager inside Mozilla Firefox?? I REALLY NEED HELP ON THIS PLEASE!! Hello, I have no idea where almost 270 website / user names & passwords have Gone?? I used to have Over 300 in my Firefox/Mozilla Options/Passwords File, (Password Manager) up until 2 or 3 weeks ago.. Now, I have Only 33 user names/Passwords when I opened it up tonight.. The reason I went to FIND a user name & password for it, is Because I have (2) Programs that are NOT OPENING UP now, And (1) Program happens to be my ( WEBROOT Internet Security & Anti-Virus Software from Best Buy / Geek Squad..) This Webroot Loads Automatically every time I Boot my Computer, and Runs in the Background of my Windows 10 64-Bit operating System.. But, just about 2 weeks ago, the Webroot Dashboard that "Normally Opens" up in "Green", Now Opens up in "RED" and wants me to Provide my "Membership ID", and The "Product Key" to it.. And this is a Paid Subscription thru Best Buy / Geek Squad Every Year, ( and Does Not Expire until This coming November of 2022..) So, Now I Know why this Webroot is Not Loading, and is asking me for my "Information".. Because I am MISSING This Information, And 269 Other Logins, & Passwords from Mozilla Firefox.. Could SOMEONE? Please, Advise me as to "WHERE" the "Encrypted" (User names & Passwords) are on my Hard drive?? And How do I "IMPORT" These "FILES" back into Firefox's (Password Manager) ?? Thank You, DEXTER in Texas..

Asked by DEXTER prije 1 godina

Last reply by cor-el prije 1 godina

  • Arhivirano

Change Email address in Firefox Account

My email account has been discontinued due to identity theft. I can't log into my Firefox account without entering a confirmation code that is being sent to a nonexisten… (pročitajte više)

My email account has been discontinued due to identity theft. I can't log into my Firefox account without entering a confirmation code that is being sent to a nonexistent email address. What is the work around for adding a new email address? William Friedman [email]@gmail.com

Asked by FRIEDMAN26 prije 1 godina

Last reply by NoahSUMO prije 1 godina