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  • Arhivirano

email

How does firefox know my old email? Upon entering an old email to sign in, firefox prompts for me to enter the "primary" email for the account. How do I delete this old e… (pročitajte više)

How does firefox know my old email? Upon entering an old email to sign in, firefox prompts for me to enter the "primary" email for the account. How do I delete this old email? My account clearly shows no other "secondary" email provided. Will I have to delete my account?

Asked by snowbellysurfer prije 2 godina

Last reply by snowbellysurfer prije 2 godina

  • Arhivirano

Cant play HDR media?

For some reason it seems like under windows 11 with a HDR display, websites like YouTube don't allow for HDR media playback. This is really disappointing and a major fla… (pročitajte više)

For some reason it seems like under windows 11 with a HDR display, websites like YouTube don't allow for HDR media playback. This is really disappointing and a major flaw as HDR media is definitely the future. And this has been working just fine in any chrome based browser for years now.

Is there any way to enable this?

Thanks for your time and help.

Asked by Itami prije 2 godina

Last reply by user104147805413306348376805769878442569366 prije 2 godina

  • Arhivirano

Firefox Sync: does changing the firefox account password re-encrypt the sync'ed data?

I have been using sync from day one: best thing ever regarding my productivity. AFAIK, credentials get encrypted before sent to the FF cloud, using information derived fr… (pročitajte više)

I have been using sync from day one: best thing ever regarding my productivity. AFAIK, credentials get encrypted before sent to the FF cloud, using information derived from my password.

Short version: what happens when I change the Firefox account password?

Long version: I'm thinking of replacing my current password, with a very long one. If I do so, will there a re-upload of my data take place? Will my credentials on the cloud become harder to crack (assume that the new password is longer and more complex).

Asked by Michail Pappas prije 2 godina

Last reply by Michail Pappas prije 2 godina

  • Riješeno
  • Arhivirano

plugshare.com page is missing couple of crucial menu icons

When plugshare.com loads, there is a prominent search box at the top left corner. However it is missing the menu icon (see attached pic) as well as the search icon. This … (pročitajte više)

When plugshare.com loads, there is a prominent search box at the top left corner. However it is missing the menu icon (see attached pic) as well as the search icon. This is happening on 2 different machines running Ubuntu 22.04.

Please fix. Google Chrome displays just fine; see attached pic.

Asked by groundie prije 2 godina

Answered by cor-el prije 2 godina

  • Arhivirano

Disable keyboard shortcut Command-Shift-Delete

Is there a way to disable the keyboard shortcut Command-Shift-Delete on MacBook so it doesn't open the clear cache dialogue box? I use this keyboard shortcut all the time… (pročitajte više)

Is there a way to disable the keyboard shortcut Command-Shift-Delete on MacBook so it doesn't open the clear cache dialogue box? I use this keyboard shortcut all the time to empty my trash; I've occasionally accidentally triggered it in Firefox when I was really just trying to empty my trash.

Asked by KT prije 2 godina

Last reply by KT prije 2 godina

  • Arhivirano

How to change a keyboard shortcut

I have Firefox installed on Linux (Fedora), Windows, and macOS, and on Windows and Mac, I can use ctrl (cmd on Mac) + shift + Y to open the Bitwarden extension. On Linux,… (pročitajte više)

I have Firefox installed on Linux (Fedora), Windows, and macOS, and on Windows and Mac, I can use ctrl (cmd on Mac) + shift + Y to open the Bitwarden extension. On Linux, this instead opens the downloads library (which is normally ctrl + shift + j...). Is there any way to change the shortcuts on Linux to be the same as the other two OSes? Judging by the many many open questions on this site about changing shortcuts, I'm not holding my breath...

Asked by spartanhooah prije 2 godina

Last reply by cor-el prije 2 godina

  • Arhivirano

Firfox will not down some email files says I am on windows 8 but I am on 10

Firefox will not down load some email files says I need to uprgade butI have the latest upgrade but it looks like they think i am on windows 8 but I am on windows 10 … (pročitajte više)

Firefox will not down load some email files says I need to uprgade butI have the latest upgrade but it looks like they think i am on windows 8 but I am on windows 10

Asked by Terrance Merrell prije 10 mjeseci

Last reply by TyDraniu prije 10 mjeseci

  • Arhivirano

Change Email address in Firefox Account

My email account has been discontinued due to identity theft. I can't log into my Firefox account without entering a confirmation code that is being sent to a nonexisten… (pročitajte više)

My email account has been discontinued due to identity theft. I can't log into my Firefox account without entering a confirmation code that is being sent to a nonexistent email address. What is the work around for adding a new email address? William Friedman [email]@gmail.com

Asked by FRIEDMAN26 prije 2 godina

Last reply by NoahSUMO prije 2 godina

  • Arhivirano

Need Human Support. Is that possible?

My Firefox has intermittently (but many times a day) been been slow loading, often simply refusing to load at all. Clicking a link to open in a new tab often opens the t… (pročitajte više)

My Firefox has intermittently (but many times a day) been been slow loading, often simply refusing to load at all. Clicking a link to open in a new tab often opens the tab but the tab says "New Tab" with an oscillating dot on the left. After a few minutes the dot stops and nothing displays. Often clicking something in Google News the new tab says "Opening " and then the Google URL. The page sometimes displays after a couple of minutes but sometimes never does.

I've disabled all my plugins except LastPass, but that doesn't help. My IT Support company hasn't been able to help. I tweeted Firefox and they suggested I DM them. I've done that, even sending a couple of illustrative screen videos. But no oikne has ever responded to my Twitter DM.

Is there any way to talk to a live person and share my screen to get some help?

If not, I'll need to abandon Firefox as my default browser after many, many years. It's become a real productivity-killer.

Asked by BillTreloar prije 2 godina

Last reply by BillTreloar prije 2 godina

  • Arhivirano

Input languages

In the previous versions of Firefox, when selecting a language of input, all the other languages were unselected. This was a much better option than today's, where they r… (pročitajte više)

In the previous versions of Firefox, when selecting a language of input, all the other languages were unselected. This was a much better option than today's, where they remain selected, allowing to check in several languages simultaneously. The problem with that is that when a word exists in both languages with a small difference (accent, two letters reversed or something like that), if there is a spelling mistake, it may not appear. In the example below, "defense" should be with an accent: "défense".

Asked by Frenchy prije 2 godina

Last reply by cor-el prije 2 godina

  • Arhivirano

Firefox PDF viewer shipping label barcodes are bad

When I use the firefox 104.0.1 pdf viewer to print shipping labels they look fine in the preview but when I print them the barcodes are missing all the small lines and wh… (pročitajte više)

When I use the firefox 104.0.1 pdf viewer to print shipping labels they look fine in the preview but when I print them the barcodes are missing all the small lines and where it says P or F up in the top left box it just prints some block looking thing. Prints fine from Adobe or Preview. Mac Big Sur .

Asked by Joey C prije 2 godina

Last reply by jscher2000 - Support Volunteer prije 2 godina

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  • Arhivirano

Could not recover logins, keep overwrite when auto sync

Hi support team, Yesterday, I suddenly removed all logins and somehow my profile was synced to the cloud. Fortunately, I still keep all login files (json and key db fil… (pročitajte više)

Hi support team,

Yesterday, I suddenly removed all logins and somehow my profile was synced to the cloud.

Fortunately, I still keep all login files (json and key db files), I tried to recovery all my logins, it was successfully.

But, right after that my profile was synced from the cloud to my machine then whole logins were clear.

So how can I overwrite my profile in the cloud so I can totally recovery my old logins?

Kindly help to give my some advice.

Thanks!

Asked by LHien prije 2 godina

Answered by Dropa prije 2 godina

  • Riješeno
  • Arhivirano

Unable to Sign in with

I am unable to sign in with google on Firefox. I have disabled all my add-ons. Have popups turned on and still I cannot click on the lock in Google link on. I have also n… (pročitajte više)

I am unable to sign in with google on Firefox. I have disabled all my add-ons. Have popups turned on and still I cannot click on the lock in Google link on. I have also noticed that I am unable to sign in using Facebook on another website. Ity appears as if I am not getting pop-ups but I don't have popups turned off. I have restarted Firefox and still no joy.

Any help or advice would be greatly appreciated.

Asked by Emma prije 2 godina

Answered by Emma prije 2 godina

  • Arhivirano

Tracker blocking precedence with Ghostery vs Firefox tracker detection

I have Ghostery installed and when going to a website the list of trackers Ghostery blocks shows up in the status block that Ghostery projects onto that web page. Then go… (pročitajte više)

I have Ghostery installed and when going to a website the list of trackers Ghostery blocks shows up in the status block that Ghostery projects onto that web page. Then going to the security shield icon that Firefox has next to the 'Home' icon on the address bar, Firefox reports 'No trackers known to Firefox were detected on this page'.

Can someone explain the order of precedence for detecting and blocking trackers here? Does Ghostery intercept the web page load before Firefox analyzes the page for trackers? If Ghostery blocks trackers is this the reason Firefox does not detect trackers?

Running Firefox 104.0.2 on Windows 10 Pro - latest installed patches as of 9/21/22.

And finally does Ghostery (not running Ghostery Plus) keep a list of web URL and blocked trackers somewhere?

Thanks in advance for any feedback.

Asked by StPete prije 2 godina

Last reply by cor-el prije 2 godina

  • Riješeno
  • Arhivirano

Update fault

After last update V104.0.2 fire fox will not allow me to access router to change settings message given, unable to connect, can I revert to previous version of firefox as… (pročitajte više)

After last update V104.0.2 fire fox will not allow me to access router to change settings message given, unable to connect, can I revert to previous version of firefox as always worked before update

Asked by allan.pool prije 2 godina

Answered by cor-el prije 2 godina

  • Riješeno
  • Arhivirano

end of file errors for google and facebook

www.google.com. PR_END_OF_FILE_ERROR www.facebook.com. PR_END_OF_FILE_ERROR Hi, This occurred after a moment of power loss during a thunderstorm on my Lenovo desktop.… (pročitajte više)

www.google.com. PR_END_OF_FILE_ERROR www.facebook.com. PR_END_OF_FILE_ERROR Hi, This occurred after a moment of power loss during a thunderstorm on my Lenovo desktop. All my other sites as far as i can tell are ok. I used Edge and was able to access FB and Google on Desktop] i checked and the current version of firefox is installed on desktop

even weirder, i can access both google and FB on my laptop with firefox. I've tried syncing the two with having bookmarks etc. i can sync from laptop to desktop but not vise versa.

i thought I'd uninstall and reinstall firefox but i don't want to lose any info esp my Bookmarks on the Desktop hence why i was trying to sync the two.

My desktop is older, maybe 5-6 years, my laptop is 1 year old. Dunno if this matters. thanks, Jan

Asked by jansch135 prije 2 godina

Answered by cor-el prije 2 godina

  • Arhivirano

Firefox changed my password, but didn't save it!

Hey Firefox Team, Earlier this evening, I was doing a little security update and changing the password to my Twitter and email addresses. Standard stuff. Firefox suggest… (pročitajte više)

Hey Firefox Team,

Earlier this evening, I was doing a little security update and changing the password to my Twitter and email addresses. Standard stuff. Firefox suggested a secure password and I agreed; Firefox came up with a good one. The key icon in the URL bar showed a little message that said it had saved the passwords. Hooray.

It turns out, it didn't update my passwords at all and now I am locked out of my accounts. Firefox hasn't saved these new passwords it came up with and I'm stuck with my old ones which, obviously, don't work.

What can I do?

Asked by JTD prije 2 godina

Last reply by cor-el prije 2 godina

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  • Arhivirano

when I try to download the QU210Installfiles.exe FireFox adds a .jpg to it making it QU210InstallFiles.exe.jpg

FireFox keeps putting a .jpg at the end of any file I try to download with .exe as its extension and adds a .jpg, example, when I download QU210InstallFiles.exe it change… (pročitajte više)

FireFox keeps putting a .jpg at the end of any file I try to download with .exe as its extension and adds a .jpg, example, when I download QU210InstallFiles.exe it changes it to QU210InstallFiles.exe.jpg and I cannot there for install the program because it has the .jpg added to it and it wants to open in windows media viewer instead. It never use to do this, what have you guys done....uuhhhh, any help would be nice and I thank you. Daniel Goggia

Asked by danielos2 prije 2 godina

Answered by danielos2 prije 2 godina

  • Arhivirano

firefox or thunderbird forbid connexions

I got the message : "The address wasn’t understood Firefox doesn’t know how to open this address, because one of the following protocols (javascript) isn’t associat… (pročitajte više)

I got the message : "The address wasn’t understood Firefox doesn’t know how to open this address, because one of the following protocols (javascript) isn’t associated with any program or is not allowed in this context. You might need to install other software to open this address.". What to do ? (the same does not happen with Edge, for the same URL, in this case my personal account on the French ministry of finance...)

Asked by Jean-Marc Boussard prije 2 godina

Last reply by Jean-Marc Boussard prije 2 godina

  • Arhivirano

cannot log into att.com website

I cannot log into att.com from firefox, yet can through google chrome. This is a fairly new problem over the last month or so. When logging into their site, website kee… (pročitajte više)

I cannot log into att.com from firefox, yet can through google chrome. This is a fairly new problem over the last month or so.

When logging into their site, website keeps bouncing back and forth between the att.com logo, to a blank white screen, that says "redirecting". It never allows me into the website.

Please help, or fix this issue on your end.

many thanks,

Freda S Morrison

Asked by Freda Morrison prije 2 godina

Last reply by cor-el prije 2 godina