Hi
I´m having a strange problem with Firefox.
I was using Firefox 42.0 pt-br because i was using some extensions that only work in the version 42.0
Sudenly, one day, i tr… (pročitajte više)
Hi
I´m having a strange problem with Firefox.
I was using Firefox 42.0 pt-br because i was using some extensions that only work in the version 42.0
Sudenly, one day, i try to run my Firefox, and Firefox crash repeatedly.
I tried to reset Firefox, open firefox in safe mode, delete my profile and create a new, uninstall and rinstall again the version 42,I tried everything.
The strange is that the only version that works on my Pc is the version 48.02.
None of the arlier versions works, such 47, 46,45,44,43,42 versions.
I´m using a Windows 8 Pro X64 Pt-Br.
Whats happening ? Why the other versions dont work, only the version 48.02 works fine ?
Does anyone could help me please?
if help, here are my crash report:
==============================================================================================
AdapterDeviceID: 0x0116
AdapterDriverVersion: 9.17.10.4101
AdapterSubsysID: 08911854
AdapterVendorID: 0x8086
Add-ons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:42.0
AvailablePageFile: 6340321280
AvailablePhysicalMemory: 5310382080
AvailableVirtualMemory: 3910934528
BIOS_Manufacturer: INSYDE
BlockedDllList:
BreakpadReserveAddress: 55902208
BreakpadReserveSize: 67108864
BuildID: 20151029151421
CrashTime: 1473766907
EMCheckCompatibility: true
FramePoisonBase: 00000000f0de0000
FramePoisonSize: 65536
InstallTime: 1473766673
Notes: AdapterVendorID: 0x8086, AdapterDeviceID: 0x0116, AdapterSubsysID: 08911854, AdapterDriverVersion: 9.17.10.4101
Has dual GPUs. GPU #2: AdapterVendorID2: 0x10de, AdapterDeviceID2: 0x1248, AdapterSubsysID2: 08911854, AdapterDriverVersion2: 10.18.13.5906DWrite- DWrite+ D2D1.1- D2D1.1+ D2D- D2D+
ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384}
ProductName: Firefox
ReleaseChannel: release
SafeMode: 0
SecondsSinceLastCrash: 42
StartupTime: 1473766906
SystemMemoryUsePercentage: 37
TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86","buildId":"20151029151421","version":"42.0","vendor":"Mozilla","platformVersion":"42.0","xpcomAbi":"x86-msvc","hotfixVersion":null},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":8140,"isWow64":true,"cpu":{"count":8,"vendor":null,"family":null,"model":null,"stepping":null,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2"]},"os":{"name":"Windows_NT","version":"6.3","servicePackMajor":0,"servicePackMinor":0,"installYear":2014,"locale":"pt-BR"},"hdd":{"profile":{"model":"ST1000LM024 HN-M101MBB","revision":"2BA30003"},"binary":{"model":"ST1000LM024 HN-M101MBB","revision":"2BA30003"},"system":{"model":"ST1000LM024 HN-M101MBB","revision":"2BA30003"}},"gfx":{"D2DEnabled":true,"DWriteEnabled":true,"adapters":[{"description":"Intel(R) HD Graphics 3000","vendorID":"0x8086","deviceID":"0x0116","subsysID":"08911854","RAM":null,"driver":"igdumd64 igd10umd64 igd10umd64 igdumd32 igd10umd32 igd10umd32","driverVersion":"9.17.10.4101","driverDate":"1-30-2015","GPUActive":true},{"description":"NVIDIA GeForce GT 555M ","vendorID":"0x10de","deviceID":"0x1248","subsysID":"08911854","RAM":2048,"driver":"nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um","driverVersion":"10.18.13.5906","driverDate":"11-24-2015"}],"monitors":[{"screenWidth":1920,"screenHeight":1080,"refreshRate":60,"pseudoDisplay":false},{"screenWidth":1920,"screenHeight":1080,"refreshRate":60,"pseudoDisplay":false}],"features":{"compositor":"none","d3d11":{"status":"available","version":41216,"warp":false,"textureSharing":true,"blacklisted":false},"d2d":{"status":"available","version":"1.1"}}}},"settings":{"addonCompatibilityCheckEnabled":true,"blocklistEnabled":true,"isDefaultBrowser":false,"e10sEnabled":false,"telemetryEnabled":false,"isInOptoutSample":false,"locale":"pt-BR","update":{"channel":"release","enabled":true,"autoDownload":true},"userPrefs":{}},"profile":{}}
Theme: classic/1.0
Throttleable: 1
TotalPageFile: 13352402944
TotalPhysicalMemory: 8535244800
TotalVirtualMemory: 4294836224
URL:
Vendor: Mozilla
Version: 42.0
Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [UDP/IP] : 2 : 2 :
MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [TCP/IPv6] : 2 : 1 :
MSAFD Tcpip [UDP/IPv6] : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [RAW/IPv6] : 2 : 3 :
Provedor de Serviço de TCPv6 de RSVP : 2 : 1 : %SystemRoot%\system32\mswsock.dll
Provedor de Serviço de TCP de RSVP : 2 : 1 :
Provedor de Serviço de UDPv6 de RSVP : 2 : 2 : %SystemRoot%\system32\mswsock.dll
Provedor de Serviço de UDP de RSVP : 2 : 2 :
MSAFD RfComm [Bluetooth] : 2 : 1 : %SystemRoot%\system32\mswsock.dll
useragent_locale: pt-BR
==============================================================================================
Thanks for your attention
