Bookmarks

I installed new firefox and it did not work. So I downloaded older version of firefox that does work. But somehow it/I installed my Chrome bookmarks and not my older fire… (pročitajte više)

I installed new firefox and it did not work. So I downloaded older version of firefox that does work. But somehow it/I installed my Chrome bookmarks and not my older firefox bookmarks. Can anything be done?

Asked by jonathanschmalzbach prije 3 mjeseci

Last reply by jscher2000 - Support Volunteer prije 3 mjeseci

Downloading issues from credit card sites

I have Windows 11 on my Desktop PC and an up to date version of Firefox. On two separate occasions I attempted to download past statements from two different credit card… (pročitajte više)

I have Windows 11 on my Desktop PC and an up to date version of Firefox.

On two separate occasions I attempted to download past statements from two different credit card websites. Both times the requested statement failed to download, or even proceed to the next screen.

I called Customer Service for one of the Credit Cards and was told to try Google Chrome. I was forced to use Google Chrome to successfully download and view the requested statements.

I have been able to download and view the same information from the same websites in the recent past.

Could something have been changed in the Settings or what?

Asked by anton52 prije 2 mjeseci

Last reply by Richard Krone prije 2 mjeseci

PDF documents converted to "Firefox HTML Documents" by Firefox without my permission

Yesterday all of my PDF documents were converted or changed to "Firefox HTML Documents". The change was made without my consent or action, after I yesterday used my lapt… (pročitajte više)

Yesterday all of my PDF documents were converted or changed to "Firefox HTML Documents". The change was made without my consent or action, after I yesterday used my laptop File dropdown menu to "export" and convert six new Word documents into six PDFs, which were saved on my Toshiba laptop and intended for uploading and filing with a governmental body. My Toshiba laptop runs Windows 10. This error and unauthorized action by Mozilla Firefox affects many dozens of PDF documents that I have created and saved over the last decade and causes me great inconvenience and harm.

How can I restore my PDFs to their correct form and format as PDFs, not "Firefox HTML Documents", which may not be uploadable or usable with court, government or other website portals?

How can I prevent Mozilla Firefox from making this unauthorized error and conversion of PDF document again?

Additional Edit of my question - After reading comments from numerous others that had the same problem of unauthorized change of PDFs to Firefox HTML Documents, I have the following additional question. How can we contact someone at Mozilla to make them stop their destructive highjacking of people's documents? I'm a lawyer, so in my world tampering with someone's document, that is required by law to be submitted as a PDF, can have serious real world consequences. I'm sure this is true of many other people's documents in many other fields and businesses. Who can we contact at Mozilla to insist that Mozilla's tampering with PDFs has to stop immediately? If Mozilla will not stop misappropriating control and tampering with documents, people should be compensated for any harm that Mozilla causes to such a large number of people.

Asked by simon.taylor prije 1 sedmicu

Last reply by jscher2000 - Support Volunteer prije 1 sedmicu

pop up password request

i am required to supply a foxfire/mozilla password to use my stored payment method-it pops up, however, I've never created a foxfire password and do not have one so my s… (pročitajte više)

i am required to supply a foxfire/mozilla password to use my stored payment method-it pops up, however, I've never created a foxfire password and do not have one so my saved credit card info wont work . Please advise

Asked by nic walsh prije 2 mjeseci

Last reply by jscher2000 - Support Volunteer prije 2 mjeseci

Search bar

The last update did something to my search bar. I still have it, but when I click on it, it moves to the upper left corner, prevents me from seeing my tabs, bookmarks etc… (pročitajte više)

The last update did something to my search bar. I still have it, but when I click on it, it moves to the upper left corner, prevents me from seeing my tabs, bookmarks etc. How can I disable this annoying change? If someone has the answer, I would greatly appreciate it.

Asked by greenlight1 prije 3 mjeseci

Last reply by TyDraniu prije 3 mjeseci

New Private Window Problem

Firefox recently added a feature that requires me to open a new private window to access Revenue Canada. I use Intuit Turbo Tax to file my Income Tax. The Intuit softwa… (pročitajte više)

Firefox recently added a feature that requires me to open a new private window to access Revenue Canada. I use Intuit Turbo Tax to file my Income Tax. The Intuit software allows you to download your rax records from CRA and insert the information in your T1 Return. With the latest change to Firefox this option is not available any longer because the default for the CRA account is not to a private window. How do I get around this problem????

Asked by ndurieux1 prije 1 sedmicu

Last reply by jscher2000 - Support Volunteer prije 1 sedmicu

frequently visited sites

A recent update removed all of my most frequently visited sites and replaced them with garbage sites, even emails. Is there any way to get them back? That feature was so … (pročitajte više)

A recent update removed all of my most frequently visited sites and replaced them with garbage sites, even emails. Is there any way to get them back? That feature was so useful it was the main reason I've stayed with Firefox. It also won't let me remove the ones I don't want to see on that home page. It ignores "delete from history" and "remove" both.

Asked by Larrydonline prije 1 sat

Last reply by markwarner22 prije 1 sat

Firefox access to a respected website

https://hbr.org will not allow me to sign in using Firefox. It does not recognise my email address if I use the Lost Password option. MS Edge allows me to sign in to http… (pročitajte više)

https://hbr.org will not allow me to sign in using Firefox. It does not recognise my email address if I use the Lost Password option. MS Edge allows me to sign in to https://hbr.org without problems. I have listed hbr.org as Exceptions in tracking protection, cookies, and blocking pop up windows

Asked by geoffLCW prije 2 sedmica

Last reply by jonzn4SUSE prije 2 sedmica

I've used FF for years. The last year, it does not function correctly on about 20% of sites. I suggest focusing on making it compatible, rather than requiring sites that are perfectly coded. I may have to drop FF soon.

I've used FF for years. The last year, it does not function correctly on about 20% of sites. I suggest focusing on making it compatible, rather than requiring sites that … (pročitajte više)

I've used FF for years. The last year, it does not function correctly on about 20% of sites. I suggest focusing on making it compatible, rather than requiring sites that are perfectly coded. I may have to drop FF soon.

Asked by moomoomoomoo prije 3 mjeseci

Last reply by jonzn4SUSE prije 3 mjeseci

Konto behalten -fake??

Hallo, "hr Konto und Ihre persönlichen Daten werden am Samstag, 26. Apr. 2025 dauerhaft gelöscht, da Sie nicht aktiv waren. Melden Sie sich an, um Ihr Konto zu behalten W… (pročitajte više)

Hallo, "hr Konto und Ihre persönlichen Daten werden am Samstag, 26. Apr. 2025 dauerhaft gelöscht, da Sie nicht aktiv waren. Melden Sie sich an, um Ihr Konto zu behalten Wenn Ihr Konto gelöscht wird, erhalten Sie weiterhin E-Mails von der Mozilla Corporation und der Mozilla Foundation, " diese email habe ich heute erhalten, Absender ist: mozilla accounts@firefox.com da ich seit Jahren problemlos Thunderbird und Firefox verwende, glaube ich, dass es sich um fake handelt. Ist dies richtig? Freundliche Grüße Fischer

Asked by fischer.holger prije 3 sedmica

Last reply by Wesley Branton prije 3 sedmica

Prevent Mozilla privacy banner popup in kiosk mode

I'm using Firefox in a kiosk-mode application, on a Raspberry Pi based system, started from a bash script like this: # Clear history etc. to prevent problems if unit is … (pročitajte više)

I'm using Firefox in a kiosk-mode application, on a Raspberry Pi based system, started from a bash script like this:

# Clear history etc. to prevent problems if unit is not perfectly shut down rm -v -r /home/pi/.mozilla/firefox/*.default rm -v -r /home/pi/.mozilla/firefox/*.default-esr rm -v -r /home/pi/.cache/mozilla/firefox/*.default rm -v /home/pi/.mozilla/firefox/profiles.ini

sleep 2

/usr/bin/firefox-esr --kiosk -url http://127.0.0.1


However on booting I get a banner from Mozilla along the top of the screen saying: "Firefox automatically sends some data to Mozilla so that we can improve your experience [Choose what I share]"

This is not acceptable in kiosk mode, as it would give users access to the configuration as well as being a visual annoyance. How can we disable this?

Asked by JohnU prije 1 mjeseci

Last reply by jscher2000 - Support Volunteer prije 4 dana

Xero - pdf no longer views in software

I use Xero accounting software and used to be able to view pdf within the software up until the recent update. Now it just sits with a spinning wheel. I've found that if … (pročitajte više)

I use Xero accounting software and used to be able to view pdf within the software up until the recent update. Now it just sits with a spinning wheel. I've found that if I change the setting within Firefox to open the pdf within Firefox the issue is fixed in Xero. But then all pdf's open in Firefox instead of the usual Adobe. This breaks other workflows within my organisation as I need to email the pdf straight away when I download it, so my Windows was set with Adobe as the default for opening pdf's but now Firefox has taken that over. There does not appear to be any way to email the pdf from Firefox other than to save it and then find the file and email it from there which is very time consuming. I don't know what has changed in Firefox, but please can you fix it. I see I'm not the only person with this issue.

Asked by diane43 prije 3 sedmica

Last reply by jonzn4SUSE prije 3 sedmica