Firefox Community Forum

I cannot log into Facebook with my Firefox browser. Even though the username and password are entered correctly, the login freezes and I cannot proceed. I am able to access the site on other devices. On my laptop, I deleted all cookies, history, and cache as recommended. I am able to log in to Instagram on this device. Coincidental to this problem: when I try to view video on newyorktimes.com, the browser freezes. I cannot view content in other open tabs and must reboot the browser.

Suddenly—with no changes made in Firefox, no power failures, no anomalous occurrences, and with the latest version of Facebook—Facebook would not display reels when clicked on.

What came up was at first a briefly (maybe a second) displayed image, but rather than remaining, the image disappeared, leaving an all-black screen except for the usual icons normally there: in the upper left, the "X" for closing the window and the Facebook logo; in the upper right, the Facebook menu, messenger, notifications, and account icons; at the middle right, the up and down circled arrows (which function but which lead to more displays of only black as well); and lower-right center, with the vertical display of the thumbs-up emoji, comment, share, the three-dots more options icons.

Firefox 149.0.2 is installed on a Windows 11 computer less than a year old (which has displayed no anomalous or unusual behavior at all).

Clearing the Firefox cache and restarting Firefox have done no good. What is wrong here?

Thank you.

Firefox browsers are not working on the Office 365 web portal. None of the links in the site work. The apps link for Office apps is missing. We have tried it from multiple computers and used both Firefox and Waterfox. The Office portal loads but is stuck on Web more and clicking on the Work tab at the top does nothing. Clicking on anything else on the page also does nothing. The same portal page works normally in Edge and Chrome.

I have very often issues with Firefox/Captcha. Captcha is not recognized by GFirefox, and the communication with the website using Captcha is blocked. It is very irritating. When it won't be fixed I need to move to another browser

When I try to setup my home page to be something other than the Firefox default the page never loads. Also, if I try to go to the page without it being my home page, it never loads. I can open that website on other bowers, also other websites seem to load in Firefox, but slowly. The webpage I want to use is www.aldaily.com.

I have searched on-line and performed the actions that are suggested - i.e. clearing cache, cookies, restarting the computer, restarting my router. I have tried uninstalling and re-installing Firefox, nothing seems to work.

I would like to get some suggestions from you as to what I should try.

thank you

This does not happen when I use Edge or Chrome so it's Mozilla specific issue. It happens when we use lightning salesforce instance. I've checked with Salesforce Support and they suggested me reaching out to Mozilla support on this. https://www.salesforce.com/

When I click the "story continues" button in a Yahoo news article in Firefox, nothing happens. In Chrome, it works fine. An example page with a button of this type is here .

Nothing jumps to mind about a setting that would be responsible for this, but I'll put it out there. Any thoughts? Or is this just a Firefox bug?

How can I log on to my Bank? Firefox download has invalidated username and password and says it will not store such data. The latter is OK but how can I proceed with bank?

I'm going crazy trying to use the Suno AI music app that I have on my desktop computer here on this laptop. I use Google chrome on my desktop for Suno because it didn't want to work with Edge. I works fine with Chrome. Chrome didn't let Suno run on my laptop so a friend of mine said to use Firefox. So I've spent half the afternoon trying to migrate files, programs, apps and data from my desktop over to my new laptop. My desktop is Windows 10 and my new laptop is Windows 11 if that make any difference. I can just click a tab on my windows 10 desktop and bring up all of my files and saved songs on Suno. That's a far cry from what I'm experiencing here on my laptop. I can't bring up Suno no matter what I do. I need to be able to be mobile with a laptop for my music and recordings. Please help`````!!!!! I keep changing passwords, passcodes, etc, trying to get in.

When you go to aol.com, there is a panel at the top with rotating pictures and headlines of current news events, which you can then click to go to the full article. The pictures are still there, and clicking on them will still go to the full article, but the headlines have disappeared. It still works ok on Edge, so it appears to be a Firefox problem, not an AOL or Windows problem. I have tried rebooting, clearing browsing data, updating to very latest Firefox version (I had been 2 or 3 versions out of date), turning off enhanced tracking protection for the AOL.com website, and allowing full cookies and site data for aol.com as an exception. My security protection is the standard Windows package, but I do not allow the cloud based or automatic sample submission aspects. I happened one other time a few months ago, but clearing cookies/cache solved it that time. No such luck so far this time.

I watch TV on my computer. All channels but ITV have sound, ITV does not, it did have until a week ago. ITV has sound on onother browser, so why no sound on Mozilla

Good morning,

I'm trying to fill a module online, but I keep getting this error message: "JavaScript has been disabled, the form requires JavaScript to validate properly. Please enable JavaScript through Preferences under the Edit menu and reopen the form." I tried following the instructions and also explored every other possibility described in support sections and such but didn't fix the issue. Any other way to solve the problem?

I am attempting to access a website https://my.calbrightcollege.edu/ however when i attempt to sign in i get kicked out with the message below.

Something doesn't look right!

Refresh the page to reload the student portal.

Or contact support at 1-833-956-0225 or email us at success@calbright.org.

I reached out and was advised could be something wrong with the software however I believe I have the latest software as i just downloaded the browser today. I am also able to access the same site on my phone and my IPAD not sure why it wont work here.

Hello, I can't play rise of cultures on my browser. Other browsers works fine, I Have problems with firefox only. The game starts working properly, but in few minutes all buttons dissapear. Please help.

Thank you, Esti

We have a customer who logs into her Microsoft account at: https://www.microsoft.com/en-us/microsoft-365/business/microsoft-365-administration

Once you log into this page, it directs you to Microsoft CoPilot. From here the user can select which Office App they would like to open or they can open their Microsoft 365 Admin Center. Until recently, this worked fine, now though when you get directed to the CoPilot page it does not allow the user to select anything on the page. We have put the browser in Troubleshoot mode and experienced the same issue. On a separate device (outside of the network) installed Firefox and ran into the same issue. On a third device that also did a fresh install of Firefox and does not have our SentinelOne Anti-virus Software on it and experienced the same issue. We tested on a mobile device and the site works well so it seems to be isolated issue to desktop/laptops. The page loads up perfectly on all the devices with no errors, its solely when trying to click within the site that none of the functions work.

Hi i have the following problem using business central, every time i want to paste something on a field, comes up an strange blank window on the left of the browser and is paste there but not on the field. somehow is only happening with business central.

Also my browser is on the last update, has any one had this problem? and know how to solve it? thanks :)

Currently Firefox simply displays a red error message when you attempt to sign in to their (Rapoo's) online hub (shown in attached ss)

I resorted to using Edge to sign in, but honestly id assumed an error was MY END. Surprised its Firefox tbh.

Is there going to be an update/fix in the future for this? Im pretty suree Rappo are getting quite popular nowadays, at least im choosing them more & more.

Ever since the last update of the Firefox program, I am frequently getting the "Server Not Found" message when I click on links online. If I switch browsers, the links work just fine so it is obviously Mozilla's problem and not anything with my "modem or router" as I am told int he "what can you do about it" message on this error. Mozilla needs to look into this problem and update whatever is causing the failure to link message.