Firefox Community Forum

Mozilla Support reports wrong version of windows? I have a screen shot. The web site reports win 10 when I have Win 11 Pro. The version check on this support page reports the correct information. So Mozilla website itself is out of date?

For awhile now I have trouble completing purchases on some websites when using Firefox. I need to open another browser like Edge to complete the transaction. Anything using "Shop with Visa" doesn't work and, for example, I just had to buy tickets on StubHub through a regular credit card submission. I bought them 4 times, got confirmation, and then had the order cancelled because it didn't go through. I called my credit card and was on with StubHub tech support. The final solution was to open Edge and make the purchase and it went through and I had the tickets a minute later. I'm now having the same issue trying to make a reservation at a restuarant through sevenrooms.com Its been sitting on the confirmation page for several minutes. I went into edge and made the reservation and it was confirmed with 30 seconds.

I have created a website related to food, restaurant menus, and nutrition tools: https://nutritioncalculators.net/ https://nutritioncalculators.net/ . Everything works fine on most browsers, but I’m facing some issues on Firefox. Specifically, some features, forms, and interactive tools don’t always load correctly or behave as expected.

For example, the nutrition calculator tools sometimes freeze or do not respond when I try to use them in Firefox. I want to make sure my website works smoothly for all users, including those using Firefox.

Can someone please guide me on what might be causing these issues and how to fix them so Firefox displays all features properly?

Hi everyone,

I’m running into a performance issue specifically on Firefox that I can't replicate in Chromium browsers.

On my site https://snippingtoolshortcuts.com/, the layout and text load fine, but the scrolling performance feels "heavy" or jittery on Firefox (Version 133+). When I test the same page in Chrome or Edge, the smooth-scrolling and hover effects on the shortcut tables are perfectly fluid.

I’ve tried:

Testing in Troubleshoot Mode (Add-ons disabled).

Disabling hardware acceleration.

Checking the "Network" tab for slow-loading scripts (everything seems green).

Are there known issues with Firefox's handling of large CSS tables or specific grid layouts that might cause this? I'd appreciate if someone could check the URL on their end to see if it’s a global rendering issue or just something with my local profile.

Thank you.

My account was tagged/blocked by Mozilla. The account at issue has 2 factor enabled. I have a landline but now it will only text to authenticate. I had a school e-mail account but they changed and upgraded and dropped all accounts except for new/continuing students without notice (basically everyone until registration). Bottom line my phone was disabled by one vendor and my recovery e-mail by another. To access the microsoft store to correct an issue it required a new passkey. I submitted one. Now mozilla has blocked my password and microsoft requires me to login to contact the store or support but of course my issue is logging in. Around and around I go. I cannot correct a charge, microsoft is free to use my credit, and I have no way to notify anyone that something is amiss with the charge ( paying for a service already purchased, ie. double charged. I also noted a comment about that request being from outside the continental US, but have no ability to contact anyone nor to check/access my account. WTF