Firefox Community Forum

MacOS Sequoia 15.7.7; Firefox 141.0.2

The "one sentence" in the heading states the problem. I am unable to use Firefox. Using Safari to make this post.

Firefox loads. It opens windows (I had fourteen open when I last used it successfully; I have many, many tabs). Then it removes each window from the screen. Firefox is in the Menu bar, but no windows are displayed. The windows still show in the list when selecting Window in the menu bar. Selecting a window in that list has no visible effect. File>New Window opens a new window, which works as expected. With one new window open, File>New Window opens a second.

Typing a few characters in the address bar opens a dropdown with a list of tabs, each with the affordance, Switch to Tab. Clicking on one takes down the list but does not open a window.

I would like, for a start, instructions on how to use Firefox starting afresh with no windows. First: having set aside the data that causes this problem. I suppose that might be simply a new profile. But would like instructions from a person interested in pursuing the problem with me while I continue with the rest of my life.

I'm willing to delete some data from the failing profile, is there is reason to do that, but would like to preserve at least a list of the URLs of the tabs of the windows. Or to learn how to see those in the profile data.

I see four profiles:

  <garble>.default-<13 digit integer>  Date Modified: Today  2.2 GB
  <garble>.Default Profile   Date Modified: Last June   24.6 MB
  <garble>.default-release-1   Date Modified: Last June, five minutes later  93.2 MB
  <shorter garble>.default-release   Date Modified: 2021   13.4 MB

Thanks in advance.

I lost all of my bookmarks and saved passwords with the latest update. How can I revert back to my old version so I can at least save them to a file to be imported?

HELLO, DUE TO YOUR UPGRADE, WHICH CAME TO ME TODAY, alllllllll OF MY BOOKMARKS HAVE BEEN LOST, OR SOMETHING. Who has the TIME? to read your instructions, which usually don't follow through with any results.

I can't say enough trashy things to you that I don't have the time to deal with this issue.

clh

There was an update and I thought I had to create a profile but no. So now I have lost all my very important bookmarks and I do not seems to be able to retrieve them. Only one date top retrieve which is only yesterday

Hallo,

ich hatte bereits Anfang des Jahres beim Einrichten meines Laptops Probleme damit, meine Lesezeichen wiederherzustellen. Damals habe ich es jedoch mithilfe eines älteren Profils geschafft.

Nun musste ich den Laptop neu aufsetzen und finde die passende Sicherungsdatei der Lesezeichen nicht mehr. Ich wollte die Lesezeichen daher wieder wie gewohnt zurückholen. Leider gibt es jedoch kein älteres Profil als 24 Stunden. Das bedeutet, dass alle Lesezeichen verschwunden sind.

Gibt es eine Möglichkeit, auf ein Profil zuzugreifen, das ein oder zwei Wochen oder sogar vier Monate alt ist? Und vor allem wie komm ich da ran?

VG Gritt

Windows 11 for a start, just recover my account if you can, forget about AI primary password and all the rest of the rubbish, have the decency to have a phone helpline for people

I have Account Recovery Key , struggle how to use it in order to recover: passwords, bookmarks saved on fire fox Generated: Oct 13, 2025 [removed email by moderator] Debian 13 Xfce Version 4.20 GTK version 3.24.49 Karnel Version 6.12.94+deb13-amd64 Windowing System X11 CPU Intel Core i5-825OU CPU @ 1,60GHzx8 Memory 7,6 GiB GPU Mesa Intel UHD Graphics 620 (3,8GiB)

The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can cause this problem.

I have updated firefox on my desktop, with quite some open tabs, where Firefox promted that after the upgrade all tabs would be restored. However, none of them were restored nor could I find them in the history. I guess I had all opened in a private window. IMHO the prompt could have warned for this and now I have to reconstruct all these tabs with my memory.

Is my assumption right?

Erik