Firefox Community Forum

I am using FF desktop. All of a sudden, I get no sound through my laptop speakers when trying to watch videos (on YT and FB for example). I still get sound if I use external speakers through the 3.5" jack. I still get sound through other browsers, no matter if it's through the laptop speakers or external ones. So, it is definitely an FF problem. Sound works fine on all other media files on the laptop. Refreshing FF didn't fix it. Nor did reinstalling or restarting the laptop. I tried changing the autoplay settings as suggested in the help article, but still no laptop audio via FF. How can I fix this? Thanks

Whenever I play something in the browser while connected to my TV by HDMI, the sound still comes out of the laptop speakers. This happened suddenly, without any discernible reason, and I can't seem to fix it. Everything else works, only content played from Firefox remains in the laptop speakers. I've checked my audio mixer, nothing seems amiss, I've updated Firefox and refreshed the application, still nothing. Hell, I've even tried different cables and HDMI ports, but nothing works. What could be the issue? Why did my audio suddenly stop working, and what can I do about it?

Good evening Mozilla,

Well I am facing an issue, no sound coming from any website like netflix or youtube or prime from mozilla browser.

Could you please fix it for me.

Regards

Since to your "upgrade"to firefocx on my computer I can no longer watch youtube or iplayer videos. Pease say how I can downgrade my version so as to be able to see these.

no matter what I try I cannot get any content from HBO max, crunchyroll, or spotify to play. I feel as though I have tried every troublshooting step. In firefox 140.0.4 64 bit on windows 10 I have:

-turned DRM off and on -disabled and re-enabled widevine -disabling all extensions -try in a private tab -turning off tracking protection -clearing cookies/cache/site data -uninstalling and reinstalling firefox -trying on firefox nightly -trying on other firefox based browsers zen, librefox same issue. chromium based browsers and firefox on my windows 11 laptop play drm content like normal -manually installing older version of widevine -changing useragent to chrome(this triggered cloudflare and would not let me pass) -making another user in windows and trying there

the error i get on crunchyroll is code: DRM-0 and on spotify it loads but the play icon does nothing. in hbo max i get error code 1k-0003

At this point I don't know what else to try, If there is not another solution I probably try to just switch to brave browser or wiping this pc and reinstalling windows.

Hello! from this morning and alongside a new Firefox update i've been having graphical artifacts on Youtube/Facebook/Netflix. I've followed all the standard steps.

Disabled Hardware Acceleration. Updated Video Drives. Run FF in Safe Mode without plugins. Disabled Router level VPN and Ghostery.

Any ideas?

I'm running FF135.0 Geforce 572.16 Drives (30th Jan) 3070TI. Windows 10 Pro 22H2.

When I load the video the page loads like normal, all comments and everything is there except the video square is not there. cant see the video, anyhow. even if i move my mouse cursor on it on the start page, the little video wont play the preview. no video player at all. anywhere.

I've noticed that whenever I press ⌥⇧Space (option-shift-spacebar) in Firefox Developer Edition, it causes the page to refresh.

This behaviour seems to be consistent across devices.

Is there a way to change/disable this behaviour? It is very inconvenient, as it often causes me to accidentally trigger a page refresh when I type an em dash (`—`) in a text input (opt-shift-dash, and then type a space character after it, I'm very likely to hit opt-shift-space by mistake 🙈).

Hello, I did a lot of search and followed all these advises: https://support.mozilla.org/en-US/questions/1229615 https://winaero.com/remove-your-browser-is-being-managed-by-your-organization-from-firefox/

1. I have not entry "DisableFirefoxAccounts" in "HKEY_CURRENT_USER\Software\Policies\Mozilla\Firefox". 2. I have no policies.json file in firefox directory. 3. I have a message "Your browser is being managed by your organization." in "Settings" (about:preferences). 4. In "about:policies" I have DisableFirefoxAccounts=TRUE. 5. in "about:config" identity.fxaccounts.enabled=false and grayed out.

Please help me to turn on the sync of bookmarks. All these listed issues obviously have something to do with it.

Please 🙏 I am tired of the same thing nothing changes I will get control over my podcast and Cash app pay pal and they take it right back I truly know who's doing this where do I start

After updating firefox from 128.8.0 to 128.9.0, no embedded videos will play (youtube, instagram, plex, etc...)

The only way to get them to play is to run the browser in troubleshoot mode. Even a fresh browser profile doesn't work. Disabling hardware acceleration also does not work. Tried firefox 137.0.2 and that also does not work. Downgraded back to 128.8.0 and videos play flawlessly again.

I'm running firefox on gentoo linux on a thinkpad x13s (arm64) which uses Qualcomm Adreno 690 graphics.

Anything I should try would be greatly appreciated. Thanks.

[redacted] problem you [redacted] im having issues with the video and ads as all of my apps are disabeld nothing works and firefox it self causing probs and no one is helping out.