Firefox Community Forum

I have recently reinstalled windows and then installed Firefox. When I go to settings then click on an item Firefox freezes.

I have uninstalled and reinstalled (with revo uninstaller) but it still happens.

Would appreciate suggestions.

Hi,

I'm wondering if anyone can help me here. I use Google Fi to make and receive calls from my browser. I accidentally denied microphone permissions to Google Fi from the Firefox dropdown prompt and I cannot find how to get it back.

When I click the dropdown menu, I see no options to enable or disable permissions. I also do not see anything listed in the Security settings of the browser. When I check the google fi settings, I see it complaining about denied permissions though.

I've attached screenshots. Does anyone know where I can revoke the blocked permissions?

Thanks,

This is my second email to you....

I just switched to Firefox from Chrome, because Chrome was crashing all the time.

All I want to do is sync my computer, laptop, phone and Ipad's reading list. I want to be able to see an article on one device, add to the reading list, and have it on all devices.

I'm logged in under the same name on all, and it says sync is on, but the reading lists are different.

Can someone help me? My phone number is [removed phone# from public support forum], email is [removed email from public].

Thank you!

Hi, i have problem with uninstalling uBlock Origin i cant remove them from extension tab. I tried refreshing firefox, reinstalling, opening firefox with troubleshoot mode and still nothing i dont know why is so difficult.Even when i reinstalling firefox this addon onstalling by itself even when im not logged in.Please help me. Thanks

I have a Lenovo ThinkPad X1 Yoga Gen 6 (20XY005MGE) with Win11 Pro.

All of a sudden, Firefox does not play any sound. I notice that it does not show up in the volume mixer. I tried:

• this solution: https://support.mozilla.org/de/questions/1278299
• Reboot the PC
• Uninstall and reinstall Firefox
• Deactivate all Extensions
• I worked my way through the manual pages (none of which mentions Firefox missing in the volume mixer)

Youtube does not play sounds, the Spotify page notices that it cannot play sound (the spotify App for Windows works fine, though). News sites (tagesschau.de / video, deutschlandfunk.de / audio) play the video, but no sound.

I had the problem a few months ago already but I cannot recall the solution :(

Thanks for helpful hints!

I have a slight problem. I'm currently using Firefox 116.0.3 and it seems that it can't update. The automatic updating will run, and then it will fail (this is all the time when using Firefox). It will recommend me to download the newest version from the website, but then the CDN will and I will be presented with the "connection was reset" error. This happens both on my Windows 10 and Windows 11 machines. Both are running Firefox 116.0.3.

Funnily enough I tried to see if I could download the newest version on Edge (Chromium), which it could but the version I got from the website was the same version I have now. I wonder if this is something to do with my region as I'm based in China and I'm aware that some software can have...problems.

Also, when trying to download version 122.0, it is fantastically slow and will often fail to complete.

Is there anything that could be suggested as I really don't want to use Edge.

When visiting HP.com - US-English site and signing in to my account, it opens fine - in English - but if I click on links, it connects to sites in a different link. I tried it on Microsoft Edge and it worked fine. It's only on Firefox that I have the problem.

Hello guys, 1 hour ago I downloaded firefox on my brand new laptop. Long story short, I needed put my gmail account in a site and it suggested me for importing it from my chrome account, I agreed and somehow I guess I agreed to importing literally all of my google chrome info into the firefox, which means passwords, history, bookmarks etc. It asked my premission and I agreed but now I don't want that, I want the browser to be like the first time I downloaded it - fresh new. Unfortunately, I did everything in my power to reset firefox, without a sucess. I am literally trying nearly a 1 hour to reset/delete all information that has been imported from chrome to firefox, tried to do that refresh firefox thing, tried reinstalling and installing firefox so many times, but it doesn't work and even says something like "looks you already had firefox", and no matter what I do my firefox still has all the bookmarks, passwords, history etc. from my google chrome. My question is: How do I stop firefox from importing my data from chrome and just starting browsing fresh new?

• If you ask, I must say that I didn't login into a mozilla account on firefox or something, I didn't sync anything, I have just imported one time my data from google chrome to firefox and now I can't get rid of it*

I get this message when trying to access this site: "We can’t connect to the server at www2.optumrx.com"

I can then go to another browser, like Edge and I have no problem accessing the site. I am using a Windows 11 Lenovo computer running Firefox 120. This problem just started to occur.

AdBlock has not made any updates for Firefox for eleven months. Do they just not care, or has Mozilla rejected them? The internet is terrible enough as it loves to scam all users on all sites.

Hi, I'm a big fan of dark mode and avoiding bright screens. When Chrome begins to load an image slowly, generally it has a transparent background. Is there a way to remove this white loading screen in Firefox and make it transparent, or at least make it black or something? Having a big white block show up on screen is bad for your eyes. Thanks.

All images, webm, gif etc. are loading, seemingly, exactly 20% upscaled compared to the real resolution of the media. I'm using a 4k TV (S95B), but I have desktop scaling at 100%, and browser scaling at 100%. I don't believe it's a GPU or OS system wide type setting because windows photo viewer gets pictures right. I'm using ShareX to measure the pixels of pictures. I can even load a local picture in a tab, and it will be upscaled beyond its native resolution. I have no idea why. I've tried a bunch of things, like setting layout.css.devPixelsPerPx to 1.0, which did nothing. I've reset Firefox to no avail, and I have noticed that Chrome is doing the same thing, which would usually indicate it could be the OS or GPU driver, but again, other apps load images perfectly normally. Do apps have categories on Windows now, where something like a "browser" can be told to treat media files differently than other media handling categories? I'm really lost at this point, nothing seems to work.

Hello,

I recently purchased a VPN for my laptop. I bought a designated IP address set to Toronto, Canada. However, Firefox shows my location in Japan.

In my communications with VPN server they believe since whatsmyipaddress shows me where my VPN says it should, but FF shows me in Japan, the problem may be a leak at your end. When I created this account today and set my country to Canada (as suggested by PIA), closed everything and rebooted my computer I had hoped to see Canada (en) when I began a search. However, it still shows Japan.

I value my privacy on all devices and turning off location is the first thing I do. I'm now wondering if FF is getting this location from Windows.

Any assistance is most appreciated. Thank you,

Hi @all,

I reinstalled my computer from scratch with Windows 11, before this reinstallation I had Windows 10. Now I noticed that with the newest Firefox version 109 (that I also had before with Windows 10) and Windows 11 my multirow bookmarks toolbar doesn´t work anymore. Before the reinstallation it worked with the following code:

/* Source file https://github.com/MrOtherGuy/firefox-csshacks/tree/master/chrome/multi-row_bookmarks.css made available under Mozilla Public License v. 2.0
See the above repository for updates as well as full license text. */

/* Makes bookmarks toolbar span multiple rows */

#PersonalToolbar{
  --multirow-bmb-n-rows: 3; /* Control how many rows are shown before scrolling */
  --multirow-bmb-row-margin: 2px; /* Control how much spacing is between rows */
  max-height: none !important;
}

#PlacesToolbar > hbox{ 
  display: block;
  width: 100vw;
}

#PlacesToolbarItems{
  display: flex;
  flex-wrap: wrap;
  /* --uc-bm-padding is defined in autohide_bookmarks_toolbar.css */
  max-height: calc(var(--multirow-bmb-n-rows) * (5px + 1em + (2 * (var(--multirow-bmb-row-margin) + var(--uc-bm-padding,2px))))) !important;
  overflow-y:auto;
  scrollbar-color: var(--lwt-accent-color) var(--toolbar-bgcolor) ;
  scrollbar-width: thin;
}

/* Hide the all-bookmarks button */
#PlacesChevron{ display: none }

/* Add some spacing between rows */
#PlacesToolbarItems > .bookmark-item{ margin: var(--multirow-bmb-row-margin) 3px !important;  }

I already tried some other codes that I found in the internet but none of them worked. I have this code in the file userChrome.css, this file is in a chrome folder and this folder is in my profile folder. Can anybody tell me what I have to do to make the multirow bookmarks toolbar working again?

Best regards heusmich

I installed firefox on a new pc and after loggin in and syncing my account all my pinned sites on the firefox homepage disappeared. Is there any way i can get them back?

So, I've had this problem since last 3 months. I'm using Firefox with auto-update turned on. Right now my version is 110.0.

Every now and then Firefox stops to load any websites and after closing it and opening it again it won't open correctly saying that my profile was created using newer version of Firefox and I need to create new one. At some point I was on default-release-9 until I asked about it on Reddit and got a reply guiding me to check compatibility.ini in my profile directory and fair enough, when this happens, compatibility.ini indicates Firefox version 119 so Firefox is right thinking that values don't match.

But the definitive question is how do I stop Firefox from messing around with that file? I'm honestly tired of manually editing it every time Firefox stops working. I know that website loading problems can stem from my excessive uptimes but this is an issue I can work around by restarting Firefox from time to time.