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  • Arhivirano

Canvas Issues

I need to access Canvas as part of my school coursework. As of yesterday, Canvas refuses to load in Firefox. I've restarted my Mac, made sure Firefox is up to date, and t… (pročitajte više)

I need to access Canvas as part of my school coursework. As of yesterday, Canvas refuses to load in Firefox. I've restarted my Mac, made sure Firefox is up to date, and tried running Canvas in Chrome, where it worked just fine. My internet connection is also stable. All other websites seem to be working in Firefox, but for some reason Canvas doesn't load after any amount of time and the interface appears as the attached image. Any help? Firefox is my preferred browser and I actually cannot do any online coursework without Canvas, so any suggestions or advice are very welcome.

Asked by krismalbo86 prije 2 godina

Last reply by jscher2000 - Support Volunteer prije 2 godina

  • Arhivirano

I have a zombie reddit.com cookie that always comes back within seconds even though I blocked it

I've had this for a few months now and it's driving me crazy. I have blocked reddit.com, http://www.reddit.com, https://www.reddit.com, I delete the cookies, it keeps … (pročitajte više)

I've had this for a few months now and it's driving me crazy.

I have blocked reddit.com, http://www.reddit.com, https://www.reddit.com, I delete the cookies, it keeps coming back. So I finally deleted every trace of Firefox off my computer, deleting the library files, everything. I download a brand new copy of Firefox, start it up and within seconds have a reddit.com cookie. There are no reddit pages open, no tabs, no nothing.

Also, I keep reading that you can right-click or control-click on a cookie to inspect it but that does not work for me on FF 115.4. I cannot find any way to look at the cookie code in Firefox.

I'm on the verge of just giving up on Firefox at this point. Any help would be greatly appreciated.

Asked by Mescalito prije 1 godina

Last reply by zeroknight prije 1 godina

  • Arhivirano

Quora readdressed to regional site

I am experiencing big issues when using Quora on Firefox (note. ONLY with FF, no problems with Safari or Chrome). 1) when I type www.quora.com FF automatically convert i… (pročitajte više)

I am experiencing big issues when using Quora on Firefox (note. ONLY with FF, no problems with Safari or Chrome).

1) when I type www.quora.com FF automatically convert it to it.quora.com. Impossible to readdress to international site.

2) It cannot understand I am already a registered user. Below a comparison btwn Safari (left) vs FF (right) login page both setted, for sake of comparison, to it.quora You can easily see two major problems here: the red sentence say it does not recognize me as a registered user; even if I manually enter my pw, the login blue button remains non clickable.

Again this happens only in FF.

I already deactived the antitracking feature on FF.

Asked by spock1 prije 1 godina

Last reply by cor-el prije 1 godina

  • Arhivirano

Access denied at my bank account

Each attempt to log in to my bank account, using Firefox browser straight up, results in an access denied refusal. If I go to Duckduckgo.com and search for my bank, I can… (pročitajte više)

Each attempt to log in to my bank account, using Firefox browser straight up, results in an access denied refusal. If I go to Duckduckgo.com and search for my bank, I can access the bank account. I wonder if you have other complaints/comments to that effect, too. It is an aggravation and my bank, Navy Federal Credit Union (NFCU), did not have a solution but suggested I contact Firefox direct.

Here is a copied response, as an example:

"Access Denied

You don't have permission to access "http://signon.navyfederal.org/siteminderagent/forms/nfcu.fcc" on this server.

Reference #18.55dda17.1672678425.1ff01936"

Asked by Donrix prije 1 godina

Last reply by jscher2000 - Support Volunteer prije 1 godina

  • Arhivirano

All my bookmarks in the bar at the top of the Firefox browser page have disappeared from view.

All the bookmarks at the top of the Firefox page have suddenly disappeared from view. How do I get them back in view? They are still there if I look under "Bookmarks," b… (pročitajte više)

All the bookmarks at the top of the Firefox page have suddenly disappeared from view. How do I get them back in view? They are still there if I look under "Bookmarks," but not as accessible.

Running Firefox 108 on Mac OS Mojave, version 10.14.6. I did nt make any recent changes.

Asked by tomiyama prije 1 godina

Last reply by Terry prije 1 godina

  • Arhivirano

How to restore multi-account containers?

I use multi-account containers extensively. Unfortunately, my laptop recently broke so I had to pull out my desktop which was in storage. I hadn't used my desktop in a fe… (pročitajte više)

I use multi-account containers extensively. Unfortunately, my laptop recently broke so I had to pull out my desktop which was in storage. I hadn't used my desktop in a few years, so I had to update Firefox to make it work.

Then I discovered that the multi-account container feature no longer works. It says it isn't supported in this latest version.

Is there any good way to fix this?

The multi-account container feature was what finally let me switch to the safety and privacy of Firefox. Prior to that, I used Chrome, but the multi-account containers were even better since I didn't have to tie a different account to each container.

It looks like I could roll Firefox back to an earlier version, but that would require creating an entirely new firefox account. It took me a substantial amount of time to get this one set up the way I like. I understand that you all want to protect my data, but frankly I feel like I've been put between a rock and a hard place.

Thank you for any help you are able to provide.

Asked by diamond_d prije 9 mjeseci

Last reply by cor-el prije 9 mjeseci

  • Arhivirano

Can Mac native "Look up words" function be enabled?

Back when I used Chrome, there used to be an option when you could right-click a word and get an option in the context menu to "look up". In Firefox this doesn't seem to … (pročitajte više)

Back when I used Chrome, there used to be an option when you could right-click a word and get an option in the context menu to "look up". In Firefox this doesn't seem to be the case. Is there a way to enable this? For those of you who don't know what feature I'm talking about, here's Apple's write up: https://support.apple.com/guide/mac-help/look-up-words-mchl3983326c/10.14/mac/10.14

I've also included screenshots of the feature working in Chrome.

Asked by sturdy-cloud prije 1 godina

Last reply by Paul prije 1 godina

  • Riješeno

Firefox 115.12.0ser for Mac: YouTube video page items transposed

I am using an older MacBook Pro running Mojave 10.14.6, for which the latest Firefox is 115.12.0ser (64-bit). It has always been working like a champ, but a few weeks ago… (pročitajte više)

I am using an older MacBook Pro running Mojave 10.14.6, for which the latest Firefox is 115.12.0ser (64-bit). It has always been working like a champ, but a few weeks ago, individual YouTube video pages look very odd. Usually the related recommended videos are along the right edge in one row, and below the default video window is the title, description, and then the comments.

The problem I have is that these two components became transposed, and if the video is displayed as full screen, the page can be pushed upwards to show the title etc got squashed below the video window, with the recommended videos still in a grid below it. I hope the included pictures are sufficient to illustrate the issue.

Another computer, an iMac running El Capitan 10.11.6, and Firefox 78.15.0ser owned by a family member, does not show this odd phenomenon. I must say I am quite intrigued by this, and would greatly appreciate any help my fellow members can offer.

Asked by Seele prije 5 mjeseci

Answered by Seele prije 5 mjeseci

  • Arhivirano

Bookmarks are erased

My Mac iOS updated and erased all my firefox bookmarks. I tried to log in and it created a new account instead of logging in to my firefox account. i need help recovering… (pročitajte više)

My Mac iOS updated and erased all my firefox bookmarks. I tried to log in and it created a new account instead of logging in to my firefox account. i need help recovering my saved bookmarks

Asked by christa.hendricks prije 1 godina

Last reply by jscher2000 - Support Volunteer prije 1 godina

  • Arhivirano

How do I change the black colour of Firefox and add-ons' menus, dropdowns to white?

Using online recommendations I was able to force the general theme to white, however individual segments of the FF UI still retain black (see the images). I want to white… (pročitajte više)

Using online recommendations I was able to force the general theme to white, however individual segments of the FF UI still retain black (see the images). I want to whiten them too. I saw a heap of color related settings in about:config. I set one of them, layout.css.prefers-color-scheme.content-override, to 1 but that had no effect on the appearance of the said elements.

Asked by scrutinizer1 prije 1 godina

Last reply by cor-el prije 1 godina

  • Riješeno
  • Arhivirano

Redirects

Every time I enter a link to a google service, I see a notice that says "Your should be redirected in a moment..." and then I get redirected to the Stanford University we… (pročitajte više)

Every time I enter a link to a google service, I see a notice that says "Your should be redirected in a moment..." and then I get redirected to the Stanford University website (https://pass.stanford.edu/signin.html). It is not a specific website redirecting me, but rather some algorithm is detecting a google link and sending me to Stanford University instead . For instance, if I paste in a link to a particular location in Google Maps, I will end up at Stanford instead. I have no idea how to fix this, but it makes me avoid Firefox and use Chrome because Chrome does not redirect. I would rather use Firefox.

Asked by bruce98 prije 2 godina

Answered by bruce98 prije 2 godina

  • Arhivirano

When trying to log in to Amazon, the entire password box was already filled and will not delete, very scary, I cannot now enter Amazon unless I dump Firefox as a browser and choose Safari or Chrome

When I try to access Amazon on Firefox the entire password box is already full and will not delete, very scary, I cannot now enter Amazon unless I dump Firefox as a brows… (pročitajte više)

When I try to access Amazon on Firefox the entire password box is already full and will not delete, very scary, I cannot now enter Amazon unless I dump Firefox as a browser and choose Safari or Chrome

Asked by kratekin prije 1 godina

Last reply by cor-el prije 1 godina

  • Arhivirano

Using the native Mac spell checker in Firefox

Apple's built in spell checker on the Mac is unparalleled. Not only does it integrate with the native dictionary, it also automatically detects and switches languages as… (pročitajte više)

Apple's built in spell checker on the Mac is unparalleled. Not only does it integrate with the native dictionary, it also automatically detects and switches languages as you type. Right-clicking on an unfamiliar word brings up the "look up" option which fins the word in the dictionary. It's furthermore smart enough to detect misspelled words which are correct words in another language. I don't know how apple achieved this, it's remarkable.

Anyway, Firefox displaces this functionality on the mac with their own dictionary, which although good, is not as good as the native spell checking and dictionary.

Is there a way to enable the native dictionary for Firefox on the Mac?

Asked by fchickencs prije 1 godina

Last reply by cor-el prije 1 godina

  • Arhivirano

Disable keyboard shortcut Command-Shift-Delete

Is there a way to disable the keyboard shortcut Command-Shift-Delete on MacBook so it doesn't open the clear cache dialogue box? I use this keyboard shortcut all the time… (pročitajte više)

Is there a way to disable the keyboard shortcut Command-Shift-Delete on MacBook so it doesn't open the clear cache dialogue box? I use this keyboard shortcut all the time to empty my trash; I've occasionally accidentally triggered it in Firefox when I was really just trying to empty my trash.

Asked by KT prije 2 godina

Last reply by KT prije 2 godina

  • Arhivirano

want to disable time out on Firefox about:config page will not open

Hello, I am wanting to disable time out on Firefox because it keeps timing out before I can fulling download an ebook. When I enter about:config no page opens for me to … (pročitajte više)

Hello, I am wanting to disable time out on Firefox because it keeps timing out before I can fulling download an ebook. When I enter about:config no page opens for me to be able to make the changes. Would appreciate some help with this please. [email removed from public] Thanks

Asked by jdrumm479 prije 1 godina

Last reply by Terry prije 1 godina

  • Arhivirano

Post Windows update - This operation has been cancelled due to restrictions

There was a minor Windows update on my work Windows 11 Ent laptop which I did and it restarted after which FireFox doesn't launch. I am sure my sys-admin did not restric… (pročitajte više)

There was a minor Windows update on my work Windows 11 Ent laptop which I did and it restarted after which FireFox doesn't launch.

I am sure my sys-admin did not restrict this.

Asked by Anjanesh Lekshminarayanan prije 1 godina

Last reply by cor-el prije 1 godina