Firefox Community Forum

The latest update kicked me out of all the web pages I was logged into.

For most of those pages this is a minor inconvenience. For Deviant Art this caused an existential crises. My user name includes uppercase letters. Firefox password manager saved it in all lower case for some odd reason. And to make things even more frustrating, the username and password fields do not seem to recognize the auto fill. By the time I've realized what's going on, DA has locked me out from logging in or even attempting to recover my username and password until I clear the cache for another go... which means having to do the rounds of logging back into my e-mail and other accounts. Hopefully I've fixed the user name entry in the password file...

On the one hand, yes I'm frustrated, on the other, is there some way to fix the DA log in issue?

..and can we please not log people out of webpages when the browser updates? If that's at all possible? 

Heck, I'd settle for an easy way to clear site specific cookies. And it needs to be something I'm not going to have to search for the next time I'm booted out of a finicky website.

Firefox is not deleting search history when using Clear Recent History. The URLs still appear in the Show All History.

In Settings under Privacy and Security, the box is ticked for Delete cookies and site data, and also for Clear history when Firefox closes. I have manually cleared cookies and site data and history within Settings, but the it still remains under History even when I've closed Firefox and restarted the PC.

Under Sync, the box for History is not ticked.

This has been happening for some time without me realising. I have now deleted pages.sqlite and this has cleared the history, but it still retains all new site data under History and will not clear it.

I have disabled then uninstalled anti-virus, I have removed CCleaner because this was also not deleting history.

And I've also reinstalled Firefox, but the problem persists.

What am I doing wrong please?

I am using Windows 11.

Upgraded my Mac to Apple OS TAHOE 26.0.1 and upgraded to Firefox 144.0.2 (aarch 64). Upon opening Firefox, the application hogs my computer's 8 GB memory, taking 6.3-7.9 gigs (!!!) with only one tab opened! When I try to browse and use it, it often freezes and for the first time in using MACs for 40 years I got a warning for excessive memory usage and prompt to force quit other apps. Firefox in this version is practically unusable (unless I get 16 gigs of memory!) I think guys that this version uses an excessive amount of resources, needs serious "diet" and compacting. Please fix our favorite browser in a trimmer new version. Or after 30 years nearly I (and many others with * gig machines) will have to switch default browser, not my favorite solution for sure

When I updated to MacOS Tahoe 26.0, Firefox prompted me to autofill security codes received by iMessage. That happened once or twice and then stopped working. I just tried it in Safari, and it does work. So, something is wrong in the handshake between Firefox for Mac 144.0.2 and MacOS iMessage. Here is how to replicate it.

Login to a website that requires two-factor authentication. Have a security code texted to your iPhone. When that text appears in iMessages on a Mac linked to the iPhone, there should be a small popup asking if you want to insert the security code into the web page. In Safari, there is. In Firefox, there isn't. This feature appears to be broken in Firefox.

Bought a new Acer computer from a computer service last year with windows 11. Was not allowed to access a website, CheapsTees.com because windows10 was expired Oct.14Th 2025. Paypal also shows windows 10 on my account but hasn't effected the service.

The main reason we bought the new computer is because the old one didn't support windows 11. Just to verify, it shows on the invoice we have it.

I appreciate your response.

Bill

Over about the last week I have had three Windows updates. After the second of these updates I discovered that moving from one website to another or moving from one page on a website to another page would result in nothing more than a continuing horizontal moving blue ball going back and forth in the address area. After some testing this appears to continue without any further Firefox response or internet activity. After checking online there was a suggestion about clearing the cache so I tried that several time clearing everything in the Privacy area of TOOLS. This had zero effect, at least after the windows updates. (NOTE: The most recent third update did not clear the problem.)

I thought you might want to check this for yourselves.

Since I updated to 144.0.2 (aarch64) I cannot sign out clicking on my profile and also have trouble signing into my outlook account. Worked fine before update. Is there a fix? I'm running on MacOS

It was suggested that the pencil icon was not enabled.

The pencil icon shows that the shortcuts are enabled in the "on" blue position - 2 rows. I also checked the shortcut box in the firefox settings home and it is "on " as well.

Tried rebooting my Dell laptop running windows 11 and still no shortcut appearance on the opening page.

Thanks for your help.

this site is down why this ? https://www.canada.ca/en/immigration-refugees-citizenship/services/visit-canada.html

I have a Canon TR8620 printer and a desktop PC. Yesterday I tried printing off a couple of text selections from two different sites. Both times the printer malfunctioned, printed the selection only partially and kept repeating this until I turned the printer off.

I contacted Canon support, and we went through a series of troubleshooting exercises, and he determined there was no problem with the printer itself. He suggested I tried printing from another browser.

I switched to MS Edge and successfully printed off two different items without a hitch. He and I both agreed that it appears to be a Firefox problem.

I recently updated Firefox to 144.0.2 (64-bit) and am suspicious the problem may lie there. I am running Windows 11 Pro.

I don't necessarily have a question, I just thought you might want to be made aware of this problem.

Lost access to 2-step verification and recovery codes

Which topic best describes your question:

Sync and Accounts

How can we help?

Hello, I’ve lost access to my Firefox account because I don’t have the 2-step authentication code or recovery codes. I can still access my registered email address associated with this account. Please help me recover or reset my Firefox account.

Thank you

i can not access any of my yahoo accounts, i continue to get a pop up screen that says the "to many request" why should i continue to use firefox / mozilla. it keeps crashing and having issues. freezing and taking forever to load. restart everyday