Firefox Community Forum

Hi all. I hope you are all doing well. Since September the 5th I have been experiencing a problem with my Gmail in Firefox. I cannot attach files in GMail in Firefox nor can I have my contacts automatically appear when I type one or two letters, like it normally does, or have the autocomplete text in the mail body. This does not happen in Edge or Chrome, it works just fine there. The thing is I use 99% Firefox and would love to keep everything in just one browser as I have done until now for many years. It's easier for my job. Can any of you suggesr something that may help me? Thanks in advance.

PS: I unistalled and reinstalled Firefox, nothing changed. PS2: I have AVG antivirus, I had a remote session with an agent who confirmed the problem does not come from the antivirus. PS3: I ran Firefox in troubleshoot mode, nothing changed. PS4: I really now very little about computers so if there's very technical suggestions, I'll appreciate a step-by-step explanation if and when possible, so not do anything stupid.

I can't see all of the bookmarks added to a particular topic. I can only see the oldest ones. When I try to search them or edit them they are all there but there seems to be a limit to the ones which are displayed. I think this behaviour has just started after an update.

AdapterDeviceID: 0x9a60 AdapterDriverVendor: mesa/iris AdapterDriverVersion: 21.2.6.0 AdapterVendorID: 0x8086 Add-ons: jid1-93WyvpgvxzGATw%40jetpack:4.2.0,%7B5efceaa7-f3a2-4e59-a54b-85319448e305%7D:1.9.1,formautofill%40mozilla.org:1.0.1,pictureinpicture%40mozilla.org:1.0.0,webcompat%40mozilla.org:128.3.0,default-theme%40mozilla.org:1.3,addons-search-detection%40mozilla.com:2.0.0,google%40search.mozilla.org:1.4,wikipedia%40search.mozilla.org:1.3,bing%40search.mozilla.org:1.6,ddg%40search.mozilla.org:1.4,amazondotcn%40search.mozilla.org:1.3,langpack-en-GB%40firefox.mozilla.org:128.0.20240704.121409,langpack-en-CA%40firefox.mozilla.org:128.0.20240704.121409,langpack-zh-CN%40firefox.mozilla.org:128.0.20240704.121409 AvailablePageFile: 28491313152 AvailablePhysicalMemory: 20086943744 AvailableSwapMemory: 32767995904 AvailableVirtualMemory: 24737120256 BackgroundTaskMode: 0 BuildID: 20240704121409 ContentSandboxCapabilities: 119 ContentSandboxCapable: 1 ContentSandboxLevel: 4 CrashTime: 1725931742 DOMFissionEnabled: 1 DOMIPCEnabled: 1 DesktopEnvironment: ubuntu:gnome EMCheckCompatibility: true EventLoopNestingLevel: 1 GpuSandboxLevel: 0 GraphicsCriticalError: |[0][GFX1-]: Failed to create EGLContext!: 0x300c (t=0.444204) GraphicsNumActiveRenderers: 1 GraphicsNumRenderers: 1 HeadlessMode: 0 InstallTime: 1721025329 IsWayland: 0 LastStartupWasCrash: 0 LinuxUnderMemoryPressure: 0 Notes: Ubuntu 20.04.6 LTSFP(D00-L1000-W0000000-T01) Has dual GPUs. GPU #2: AdapterVendorID2: 0x10de, AdapterDeviceID2: 0x2520WR? WR+ EGL? EGL- GL Context? GL Context+ WebGL? WebGL+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 109 StartupCacheValid: 1 StartupCrash: 0 StartupTime: 1725931737 SubmittedFrom: Client TelemetryClientId: 90d3e952-5df1-401a-93e5-090617b205dc TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20240704121409","version":"128.0","vendor":"Mozilla","displayVersion":"128.0","platformVersion":"128.0","xpcomAbi":"x86_64-gcc3","updaterAvailable":false},"partner":{"distributionId":"canonical","distributionVersion":"1.0","partnerId":"ubuntu","distributor":"canonical","distributorChannel":"ubuntu","partnerNames":["ubuntu"]},"system":{"memoryMB":31811,"virtualMaxMB":null,"cpu":{"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2","hasAES"]},"os":{"name":"Linux","version":"5.15.0-113-generic","locale":"en-US","distro":"Ubuntu","distroVersion":"20.04"},"hdd":{"profile":{"model":null,"revision":null,"type":null},"binary":{"model":null,"revision":null,"type":null},"system":{"model":null,"revision":null,"type":null}},"gfx":{"D2DEnabled":null,"DWriteEnabled":null,"ContentBackend":"Skia","Headless":false,"EmbeddedInFirefoxReality":null,"TargetFrameRate":60,"adapters":[{"description":"Mesa Intel(R) UHD Graphics (TGL GT1)","vendorID":"0x8086","deviceID":"0x9a60","subsysID":null,"RAM":0,"driver":null,"driverVendor":"mesa/iris","driverVersion":"21.2.6.0","driverDate":null,"GPUActive":true},{"description":null,"vendorID":"0x10de","deviceID":"0x2520","subsysID":null,"RAM":null,"driver":null,"driverVendor":null,"driverVersion":null,"driverDate":null,"GPUActive":false}],"monitors":[{"screenWidth":2560,"screenHeight":1600},{"screenWidth":2560,"screenHeight":1440}],"features":{"compositor":"webrender","hwCompositing":{"status":"available"},"gpuProcess":{"status":"unused"},"webrender":{"status":"available"},"wrCompositor":{"status":"blocked:FEATURE_FAILURE_DISABLE_RELEASE_OR_BETA"},"openglCompositing":{"status":"available"},"omtp":{"status":"unused"}}},"appleModelId":null,"hasWinPackageId":null},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"fissionEnabled":true,"telemetryEnabled":false,"locale":"en-US","intl":{"requestedLocales":["en-US"],"availableLocales":["en-US","en-CA","en-GB","zh-CN"],"appLocales":["en-US","en-CA","en-GB"],"systemLocales":["en-US"],"regionalPrefsLocales":["en-US"],"acceptLanguages":["en-US","en"]},"update":{"channel":"release","enabled":false,"autoDownload":false,"background":false},"userPrefs":{"browser.search.region":"CN","browser.search.widget.inNavBar":false,"browser.urlbar.autoFill":true,"browser.urlbar.autoFill.adaptiveHistory.enabled":false,"browser.urlbar.dnsResolveSingleWordsAfterSearch":0,"browser.urlbar.quicksuggest.dataCollection.enabled":false,"browser.urlbar.suggest.quicksuggest.nonsponsored":false,"browser.urlbar.suggest.quicksuggest.sponsored":false,"media.gmp-gmpopenh264.lastInstallStart":1720617711,"media.gmp-gmpopenh264.lastDownload":1720617713,"media.gmp-gmpopenh264.lastUpdate":1720617713,"media.gmp-widevinecdm.lastInstallStart":1720490025,"media.gmp-widevinecdm.lastDownload":1720490028,"media.gmp-widevinecdm.lastUpdate":1720490028,"media.gmp-manager.lastCheck":1725845226,"media.gmp-manager.lastEmptyCheck":1725845226,"network.trr.strict_native_fallback":false,"widget.content.gtk-high-contrast.enabled":true},"sandbox":{"effectiveContentProcessLevel":4,"contentWin32kLockdownState":3},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":true,"defaultSearchEngine":"google-canonical","defaultSearchEngineData":{"loadPath":"[app]google@search.mozilla.org","name":"Google","origin":"default","submissionURL":"https://www.google.com/search?client=ubuntu&channel=fs&q="}},"profile":{"creationDate":19487,"resetDate":19913,"firstUseDate":19487},"addons":{"activeAddons":{"jid1-93WyvpgvxzGATw@jetpack":{"version":"4.2.0","scope":1,"type":"extension","updateDay":19913,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Highlight text on a web page and send it to Google Translate or listen the pronunciation","name":"To Google Translate","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19913,"signedState":2,"signedTypes":"[2,0]","quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false},"formautofill@mozilla.org":{"version":"1.0.1","scope":1,"type":"extension","updateDay":19909,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":null,"name":"Form Autofill","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19767,"quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false},"pictureinpicture@mozilla.org":{"version":"1.0.0","scope":1,"type":"extension","updateDay":19909,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Fixes for web compatibility with Picture-in-Picture","name":"Picture-In-Picture","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19767,"quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false},"webcompat@mozilla.org":{"version":"128.3.0","scope":1,"type":"extension","updateDay":19909,"isSystem":true,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Urgent post-release fixes for web compatibility.","name":"Web Compatibility Interventions","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19767,"quarantineIgnoredByApp":true,"quarantineIgnoredByUser":false},"langpack-en-GB@firefox.mozilla.org":{"version":"128.0.20240704.121409","scope":4,"type":"locale","updateDay":19909,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Firefox Language Pack for English (GB) (en-GB)","name":"Language: English (GB)","userDisabled":false,"appDisabled":false,"foreignInstall":true,"hasBinaryComponents":false,"installDay":19767,"quarantineIgnoredByApp":false,"quarantineIgnoredByUser":false},"langpack-en-CA@firefox.mozilla.org":{"version":"128.0.20240704.121409","scope":4,"type":"locale","updateDay":19909,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Firefox Language Pack for English (CA) (en-CA)","name":"Language: English (CA)","userDisabled":false,"appDisabled":false,"foreignInstall":true,"hasBinaryComponents":false,"installDay":19767,"quarantineIgnoredByApp":false,"quarantineIgnoredByUser":false},"langpack-zh-CN@firefox.mozilla.org":{"version":"128.0.20240704.121409","scope":4,"type":"locale","updateDay":19909,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Firefox Language Pack for 简体中文 (zh-CN) – Simplified Chinese","name":"Language: 简体中文 (Simplified Chinese)","userDisabled":false,"appDisabled":false,"foreignInstall":true,"hasBinaryComponents":false,"installDay":19767,"quarantineIgnoredByApp":false,"quarantineIgnoredByUser":false},"{5efceaa7-f3a2-4e59-a54b-85319448e305}":{"version":"1.9.1","scope":1,"type":"extension","updateDay":19970,"isSystem":false,"isWebExtension":true,"multiprocessCompatible":true,"blocklisted":false,"description":"Free Translate Website, Translate PDF & Epub eBook, Translate Video Subtitles in Bilingual","name":"Immersive Translate - Translate Web & PDF","userDisabled":false,"appDisabled":false,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19922,"signedState":2,"signedTypes":"[2,1]","quarantineIgnoredByApp":false,"quarantineIgnoredByUser":false}},"theme":{"id":"default-theme@mozilla.org","blocklisted":false,"description":"Follow the operating system setting for buttons, menus, and windows.","name":"System theme — auto","userDisabled":false,"appDisabled":false,"version":"1.3","scope":4,"foreignInstall":false,"hasBinaryComponents":false,"installDay":19913,"updateDay":19913},"activeGMPlugins":{"gmp-gmpopenh264":{"version":"2.3.2","userDisabled":false,"applyBackgroundUpdates":1},"gmp-widevinecdm":{"version":"4.10.2710.0","userDisabled":false,"applyBackgroundUpdates":1}}},"experiments":{"long-term-holdback-2024-h2-velocity-desktop":{"branch":"delivery","type":"nimbus-nimbus"},"pin-email-and-calendar-tabs-existing-user":{"branch":"control","type":"nimbus-nimbus"},"spotlight-modal-to-drive-accounts-via-backup-value-prop":{"branch":"backup","type":"nimbus-nimbus"},"add-an-image-to-pdf-with-alt-text-rollout":{"branch":"control","type":"nimbus-rollout"},"csv-import-release-rollout":{"branch":"enable-csv-import","type":"nimbus-rollout"},"extensions-migration-in-import-wizard-116-rollout":{"branch":"control","type":"nimbus-rollout"},"relay-integration-into-firefox-118-release-for-all-fxa-and-autofill-users":{"branch":"enable-relay-integration","type":"nimbus-rollout"},"upgrade-spotlight-rollout":{"branch":"treatment","type":"nimbus-rollout"},"phc-rollout":{"branch":"rollout","type":"nimbus-rollout"},"highlighting-in-pdfs-rollout":{"branch":"treatment","type":"nimbus-rollout"},"consolidated-search-configuration-row-desktop-relaunch":{"branch":"rollout","type":"nimbus-rollout"},"disable-redirects-for-authretries":{"branch":"control","type":"nimbus-rollout"},"home-and-newtab-wallpapers-v2-rollout-global-relaunch":{"branch":"control","type":"nimbus-rollout"},"encrypted-client-hello-fallback-mechanism":{"branch":"control","type":"nimbus-rollout"},"fpp-floating-point-protection-rollout-linux-only":{"branch":"control","type":"nimbus-rollout"}},"services":{"accountEnabled":true,"syncEnabled":true}} TelemetryServerURL: https://incoming.telemetry.mozilla.org TelemetrySessionId: 5164afe5-7364-4dba-9815-702f67b2ec88 Throttleable: 1 TotalPageFile: 66124271616 TotalPhysicalMemory: 33356275712 UptimeTS: 4.36410221 UtilityProcessStatus: Running Vendor: Mozilla Version: 128.0 useragent_locale: en-US This report also contains technical information about the state of the application when it crashed.

about:crashes bp-f2fbefed-0b62-4ce8-9d73-70d8b0240910

i need help, thx.

I consistently get an "Error 500" message when trying to view some sites. Firefox will redraw the page if I refresh the screen, but I get the same error after a few seconds. The main (but not only) site I experience this problem is a local news station (KRNV). Here's a link to one such page: https://mynews4.com/news/local/nv-energy-davis-fire-is-particularly-concerning-thousands-remain-without-power#

I'm running Firefox 115.7.0esr (64 bit) on OpenSuse Leap 15.5.

Also, why does the search function here seem not to work? I tried searching for "Error 500" messages, but most of them seemed to involve trying to sync with other devices. So I tried "Error 500 -sync", but still got the same messages with sync in them

I have been connecting to a cloud pc (windows365.microsoft.com - because my employer won't allow contractors to access their network directly any longer) using Mozilla Firefox. All went well until I upgraded Firefox to 130.0 Now the cloud PC still "connects" (as in open remote port, configure remote connection, establish secure connection, etc.) BUT where it used to show the (full screen) unauthorized access message which you had to acknowledge, it now just shows a black screen. My account details can still be accessed from here (and it even shows a successful sign-in through Mozilla Firefox). The Windows11 desktop is not shown though, so effectively useless. I was wondering if there is a setting in Firefox 130.0 that prevents this acknowledge message screen from being displayed ?

Hello! I have a problem with browsing google maps on firefox. It's not consistent, but most of the time, after a few seconds of browsing maps via google maps, entire map goes black. Page restart does not help. I tried modifying values of webGL via about:config. I tried assigning external GPU for firefox. I tried playing with hardware acceleration in FF settings. I tried also creating a new profile in my browser. Some of those things did not help. Some of them helped for some time and the issue came back. Ofc my FF is up 2 date. Im out of ideas here. And ofc on Chrome maps are working without issues. Does anyone have any idea what my be the problem here, or what I could do to resolve that, because switching into Chrome in 9 out of 10 cases when I need to use google maps is pretty annoying.

Hello. I switched over to Firefox today, and I'm trying to change the setting so I can see all my tabs without having to press the arrow key to see them all, is there a way to do so?

I'll try placing this question here in hopes that someone knowledgeable may have a solution

What in the addon translator program could or would cause an upset in the webpage layout when the translator is active?

One forum that I am a member of which is not English requires my using a translator, up until now I've not made the use of an outside translator in that forum. Now that I'm using Firefox & there is an internal translator supplied I'm making use of it & said translator is reconfiguring the website layout. Disable the translator & the webapge returns to its normal width display, apply the translator & the webpage items are being *squeezed* from the right to left. Any ideas as to what would cause this?

My home page on Firefox is https://www.google.com/ which brings up a Google search box I enter something to search and invariably I get the following message (not always, but most of the time):

"Firefox Can’t Open This Page To protect your security, www.google.com will not allow Firefox to display the page if another site has embedded it. To see this page, you need to open it in a new window."

I am advised that: "Website will not allow Firefox to display the page if another site has embedded it"

I click "Learn more" and find: "To visit a site that displays this error message, you can right-click the link and select Open Link in New Tab or Open Link in New Window"

What is "the link" I am supposed to right-click?

All I see is the "Learn More" link, which takes me to the aforementioned statement, whether I right-click it or left-click it..

Then I give up on Firefox and switch to the Google Chrome browser. I prefer to use Firefox, but if this is what happens each time, I will switch to Google Chrome as my default browser. Goodbye Firefox

When I open a website in Firefox, the favicon (site icon) does not appear correctly. Instead, I only see letters or text characters where the favicon should be. This problem occurs on various websites. I've tried clearing the cache, checking the favicon settings in about:config, disabling all extensions, and creating a new Firefox profile, but the problem still persists. In another browser I tried to open the same website, the favicon was displayed normally.

Secure Connection Failed

An error occurred during a connection to services.gst.gov.in. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the web site owners to inform them of this problem.

Currently, I have under "Homepage and New Windows" a custom URL (actually 3 tabs) that open when I start Firefox. (It's a thing of beauty). When I launch Firefox, all three (3) tabs start. That's perfect.

However, if I were to start a new window after, it will start AGAIN all three tabs.

Is there a way to start a BLANK window after Firefox initial starts?

Thank you for any help and thoughts you might have.