Firefox Community Forum

firefox is keeping me from accessing certain sites. why. do i need to switch to safari to access the sites. they do load on safari. can it be fixed or do i need to change?

I use Firefox as my default browser, and I like it very much.

Problem: I received an outlook email with a link to a Docusign envelope. The link would not connect with Docusign.

Work Around: When I used another browser, Microsoft Edge, the link opened up right away.

Additional Information: I use another digital signature program, Dotloop, and it works without any issues on Firefox.

Question: What can I do to make sure that Docusign works properly on Firefox?

Thank you!

Today following a brief power outage I was no longer able to sign in to AOL with Firefox on my desktop computer. I am able to sign in to all other apps with no problem. I tried clearing my cache, restarted Firefox, restarted my computer and spent 30 minutes on remote desktop access assistance with AOL trying to fix the problem with no success. I can log in to my account using Chrome on the desktop computer and can log in with no problem using my Android phone but can't log in using my desktop computer with Firefox. I've verified that my Firefox version is updated. I am running Windows 11 Pro.

I would greatly appreciate any helpful advice.

Hello,

I am having an issue with my Instagram account on PC (web version).

I can log in successfully, but after logging in the page does not load. It only shows the Instagram logo and stays stuck on the loading screen. Refreshing the page does not help.

Important details:

Instagram works normally on my mobile phone (app)

The account is not blocked or disabled

I changed my password successfully

I tried different browsers (Firefox, Edge, Chrome)

I cleared cache and cookies

I tried private/incognito mode

The problem only happens on PC, not on mobile

Because everything works fine on my phone, I believe this is a problem with the Instagram web version or a browser-related issue on your side.

Please check my account and let me know how I can fix this or regain normal access on PC.

Thank you for your help.

Hello,

The fonts are not rendering properly on few websites, example(apnetv.xyz), everything was working fine with stable release of v146.

The beta versions were having the same issue, i assumed it was related to Beta releases, so I switched back to stable one. However now firefox has released stable v147, the issue persists. Kindly fix it.

Regards, 4hm3d

Since upgrading to 147 last night, ChatGPT does not work and there are issues with other websites (Amazon side bar). Numerous people reported it on reddit. Any suggestions for a fix?

i regularly use a website for my taxi dispatch but for some reason it doesnt display dpf icons where they display on other browsers(chrome). i think its down to settings

After many years of using Firefox and then trying other browsers I decided to stick with Firefox now, and immediately I encounter a persistent flaw.

Mainly I browse on chess.com, I mention this because there the thing occurs and I can imagine it is quite a 'complicated' website. Stick with me. I administrate clubs and play chess there so open pages regularly, in new tabs, still generally only three simultaneously.

Every 1 in 5 times the page just gets stuck loading. Only parts appear and the little refresh icon up there doesn't show because the X stays (the one to stop loading the page). This is quite annoying. Simply by refreshing it immediately loads properly. But it is ridiculous to keep having to press F5 every couple of minutes before one can get on. As I also used Beta channel on my win11 machine I figured maybe it's that but after several updates it persisted. Now I am using the Normal channel and a Linux Mint OS and exactly the same keeps happening. I have tried a dozen remedies. Like adding an exception to the enhanced tracking in Firefox and several others and nothing fixed this. Does anyone knows how this happens?

And will Mozilla fix this? Or is it completely at the bottom of priorities because it is site specific?

Thanks for any replies (OS most recent Linux Mint Cinnamon. browser version mint-001 1.0 firefox 147.2) (Happened on Windows 11, Firefox Beta as well)

I am unable to sign in to my yahoo mail account. It gives me a fault that "something went wrong, please try another device". I can use brave as my browser and sign in with no problem but not with firefox. Any idea why?

They play for a couple of seconds, then the panel they are playing in goes black. They used to work a month or two ago. Videos play fine in YouTube. They also play fine in apps like VideoPlayer and VLC. They play fine in Chromium based browsers Opera, Brave and Vivaldi. My graphics card requires switching acceleration off. I can’t find a switch for that in Firefox.

Problem Videos start playing, then after a few seconds the video panel turns black. Audio may continue. Refreshing does not help.

Environment

   OS: Fedora Linux 43
   Firefox 147.0.1 (also tested Firefox Flatpak)
   Display server: Wayland and X11 (both tested)
   Hardware acceleration: on and off (tested)
   Media Source Extensions: enabled (disabling MSE triggers an “unsupported device” error)

What works

   BBC News videos play correctly in Chromium-based browsers (Brave, Vivaldi)
   Videos play correctly in mpv/VLC
   Other video sites (e.g., YouTube) play correctly in Firefox

What I’ve tried in Firefox

   Disabling hardware acceleration
   Disabling VA-API
   Disabling WebRender
   Disabling RDD sandbox
   Running Firefox under X11
   Using the Firefox Flatpak build

None of these measures help. This suggests the issue is related to Firefox’s interaction with BBC’s player on Linux. Has anyone else seen this, or is there a known workaround?

The website commonly used by Arizonans to make filings for court, will not work properly with Firefox, even after turning off Enhanced Tracking Protection. I had to use Chrome instead.

My instagram does not open on my firefox browser. I have cleard all the cookies and cashes. I tried Incongnito, hot spot sharing. I have tried everything its still not working. Can you help me?

When I go to google.com/maps, I immediately see a map drawing of my location - then as the site *finishes* loading, the display area CLEARS, leaving the menu and various "hover" items from the site.

Just...no "roads". 🤣 Just a big vanilla background image.

Google maps works in another browser - the issue is just in Firefox.

Currently on Win 10, running under Parallels on a MacBook Pro. (Maps works great under the Mac OS as well!)

Thanks,

 - Chip

Ho molti problemi da circa tre giorni. Quando apro alcune pagine, a volte si verificano problemi di rendering e la parte grafica del sito non viene caricata correttamente. La pagina appare completamente grigia, ma in realtà è caricata — se clicco a caso sullo schermo vedo che i link reagiscono, quindi la pagina risponde anche se non viene disegnata correttamente.

Su X e Twitch questo succede spesso. Con Twitch, mentre sto guardando una live, se parte una pubblicità oppure cambio stream, lo schermo diventa completamente nero. Quando succede, viene coinvolto tutto il browser — anche se ho più schede aperte sui miei due monitor. Anche i pulsanti della finestra in alto (minimizza, massimizza, chiudi) cambiano stile e sembrano quelli del vecchio Internet Explorer.

Se avvio Firefox in modalità risoluzione dei problemi, X si apre correttamente, ma Twitch continua ad avere lo stesso problema di schermo nero durante gli stream.

Ecco cosa ho già provato:

cancellare cookie e cache

disabilitare tutte le estensioni

disattivare e riattivare l’accelerazione hardware

usare la modalità risoluzione dei problemi

provare altre soluzioni trovate online

Nessuna di queste soluzioni ha funzionato finora.

Ho un monitor 2K a 360 Hz e un monitor 1080p classico a 60 Hz GPU serie 5060 Ryzen 7 7800X3D 32 GB di RAM

Hallo Forum! Ich kann mich mit Firefox 147.0 (64-Bit) nicht bei https://auth.openai.com anmelden. Mit diesem Link kommt nur eine leere Seite. Mit https://chatgpt.com/ kommt der anmelde Buton aber der ist ohne Funktion. Ich habe chatgpt schon zu den Ausnahmen im Kaspersky hinzugefügt ohne Erfolg. Im privaten Fenster im Firefox auch kein Erfolg. Einzig im Edge funktionert alles. Hoffentlich habe ich mein Problem gut beschrieben und Ihr könnt mir bitte helfen? Grüße Telly

Moved from Windows to Mac and now facing this issue, so it seems to be a Firefox + Mac OS compatibility issue.

Have turned on screen recording permissions in Mac settings and some other accessibility permissions that have been suggested and nothing helps.

Will need to use a different browser just to screen share.

My ChatGPT page is malfunctioning.

Right now, the webpage is not showing any past chats nor is anything functioning. Earlier, I could see the past chats, but when I opened any of them I could not see the ChatGPT responses. I have disabled all extensions, have cleared the cache, and restarted Firefox several times but the problem persists.

The problem is specific to using Firefox, as both the ChatGPT phone app and the Chrome browser ChatGPT page work.

Does anyone have a solution to this problem?