Firefox Community Forum

Recently, Firefox updated and ask me to setup a profile, which I have not yet done since importing my data from google chrome in 2025. After skipping the setup, Firefox then deleted all my data and it has since been irecoverable. I have already checked the box last update that specifically said to not ask me again for setting up my profile. After the recent update, the question popped up again and now I cannot recover my original profile, all my browsing history, all my browser-saved data, and all my cookies and logins

This has happened several times in the last 4 months or so, it had never happened prior to that and I've used Firefox for years. It now occurs when I open Firefox after my computer has either been shutdown, or the computer does a restart. I am signed in to my Mozilla account.

It seems to me that recovery from backup only allows one to recover ALL bookmarks. But maybe one wants to recover only one folder, or only a few folders. Can that be done? If so, how?

Hi,

I am not a tech savy person. My firefox crashed on my laptop. Now all my book marks are gone. But the book marks are there on my iPhone. Can somebody please please help me to restore?

I've spent more than half of today trying---once again, after you must have done some "update"---to restore my many bookmarks, including the bookmarks menu. I HATE THIS FAR TOO FREQUENT WASTE OF MY TIME!!!!!!

Have tried all of your "tips" online for fixing this and this time NOTHING works. Damn it---fix this and quit doing this to us!! Have rebooted -- in Safe Mode -- several times. Can't find anything in a profile that gives you permission to screw me over like this so much.

Import from my html file gets no response. Restore with my JSON file gets no response.

Please quit wasting my time every couple months!!!!!! This is soooooo fgrustrating.

Hi. In the process of reinstalling my laptop (W11) I synchronized my Firefox, as I have done some many times before. No, this time, it seems that all my bookmarks and passwords have disappeared from the sync service...

Is there any way to get them back, now that my laptop has been reinstalled, from scratch?

I had a ton of saved tabs and groupings of tabs. I closed what I thought was my only open Firefox window then downloaded and installed the most recent Windows update. When I rebooted, I did not realize I had left a Firefox window open with a single tab. That Firefox became my default and I lost all the tabs I had. Is there any way to get those tabs back? The tabs I had yesterday, 1/22/2026 are the ones I need.

Приветствую ! Я решил перенести аккаунт Firefox на другой компьютер и сменил пароль на новом компьютере данные по новому паролю в аккаунте пропали .Могу я как то восстановить данные в аккаунте с новым паролем .Заранее благодарен.

bold text'I am so fed up with these updates loosing my passwords and data, why ? All my settings are messed up and last time it took two weeks to get everything back, why? I give up total idiots for releasing updates that are sub par!

My wife's old Windows 10 HP laptop quit working last week do to some Operating System failure while it was trying to do an update. It finally did a reboot and now it is useless, at least as it is! It will NOT complete the boot process after trying all of the options offered. All that I am able to is exit out of Windows to a "DOS prompt." I am able to get to the Mozilla Firefox folder and others contain within. The new Windows 11 laptop I bought her is working fine with a fresh Firefox browser installed about a week ago. What she wants is her web links, settings and saved passwords "copied" from the old laptop and installed on the new one! We have no idea how many there are to retrieve! I'm hoping that there might only be one folder that I can copy via "command line" prompt to a USB drive and move the file(s) to the new laptop the same way. Can anyone tell me what I need to know? Thanks in advance! Tim O.