Svi proizvodi Forum podrške

Jag använder ovpn satt 10 timmar igår med att lösa ett dns läckage men det fungerar inte ovpn säger att det är ni på firefox som kan lösa detta och inte de. Jag vill gärna få hjälp via teamviewer. Mvh Carl Sverige

I want to update to the latest version but the "Text selection magnifier" is stopping me from updating firefox android. Because I find it pretty useless and very distracting when viewing text while selecting the text in a website/article. Please provide a toggle for it in the Settings.

Hi, this issue has been present for a long time for me, and with many versions of Firefox Nightly for Android.

I'm always using the latest nightly for browsing Youtube only, with a set of specific settings and addons (since we can't use profiles on Android yet)

My problem is I've configured the Homepage to never show anything but a few URLs I chose to pin, you can see my settings and my homepage in the screenshots attached.

Despite the "Recently visited" setting being disabled, sometimes, but not everytime, the last pages I visited are added to the Homepage, after the pinned sites. I have no idea what triggers it or not, if I'm doing something wrong or if it's a bug.

Thanks for your help !

Currently, I use Firefox version: 116.0.2 on Ubuntu 20.04.6 LTS.

I encountered a phenomenon like this:

• When I logged in to the application, in the tab I was working on, the Firefox session memory was lost (don't open new tabs)

What is the cause of this phenomenon? How can I fix it?

Lately, Firefox for Android has started "forgetting" active tabs. I have changed absolutely nothing in the settings. Most of the Active Tabs I've had for years are gone. Now I only have about 5 left & they get corrupted every couple of days. For example, the 3rd one in the attached Screenshot: I'm playing "catch-up" on old Guardian crosswords, currently on 15,179. At irregular intervals, say every couple of days, it gets replaced with an older one, 15,166 for example. I suspect it must have been changed in the Version released on March 19, 2024 (124.0)

Dear Firefox team,

Since the two or three latest Updates of your browsers, a strange bug occours everytime watching a video. When I pause it and let it play again, the video goes under quite some lagging/stuttering. The audio is fine, but the video is not on screen is not. I have to go back on the video bar, so it runs smoothly again.

And before it comes, I already tried the usal methods, such as clearing the cache, clearing browser history, cookies, used privat tab, deibstalled adblocker etc. Nothing worked, and it happens even with different versions, such Firefox normal, nigtly, waterfox etc. And with every video player, not just a specific one. And I teued it on two different smartphones. Is there any solution or planning to fix this?

I have several email accounts; and they are all set up the same way on Firefox, and I have checked that that is so. But on one of the email accounts the "sent" file is missing. I have checked the "place copy in Sent..." In the subscription list "sent" does not show up for this account

Do you need more info ?

What can I do / check ?

Thanks, Dieter

Since a recent UPDATE, there are NO emails showing in the SENT BOX, or any of the FOLDERS including an important one labeled TAX RECEIPTS!!! The only boxes which show emails are the INBOX and the DRAFT BOX. After depending on Thunderbird for 20 years, I now have to use WEBMAIL. OH DEAR, Can you please help me. I am a nearly 80 year old grandmother who wants to email her grandchildren in GERMANY. PLEASE HELP!!

I have suffered a total hard drive crash. Fortunately, I had a complete disk image saved to iDrive. After many hours, I was able to find my profile in the appdata and watch yesterday as my 10000+emails (approximately 10 years of emails!) streamed into my new PC from my Comcast/Xfinity account. However, when I went to access my TB account this morning only a small percentage of the emails that downloaded yesterday were accessible. My TB email account is essentially the file drawer of my life. I want and need to be able to access all 10000+ on a daily basis. What did I do wrong? How can I fix this. Thank you so much!

Hello,

I am having an issue where my Firefox is displaying suggestions from sites I have visited only ever in private browsing mode. When I type a letter with this site, it appears as a “Firefox Suggested” search, not a Google search which I have already disabled. I have cleared my history, cleared my cache, reinstalled, done the same on all my devices, ensured I have no bookmarks or any remnants of the site visited, yet they remain visible on my phone. I am on Firefox for IOS, my IOS and Firefox are updated to the latest edition as of 04/11/2024. I am ensure what to do, as I really can’t allow this. Is there a way to turn this off, or is my only option to just switch back to Safari for the time being? Please let me know, as I need this turned off or to figure out how to clear this specific suggestion despite it being nowhere in my history, bookmarks, cache, downloads, or anywhere else.

My Firefox recently updated to version 124.0.2. Afterwards my taskbar shortcut broke, so I pinned a new one manually (right-clicked Firefox in start menu > open file location.) When I opened Firefox it had reset the primary profile to be default, so I changed it back to my BetterFox profile. Since then I've run into several oddities, such as Firefox crashing when it's running in the background, getting an error saying "Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window," when I try to open it, invisible shortcuts in my taskbar(see image) and my bookmark visibility resetting from always to only in new tab every time I start up Firefox. Please help me.

Hello there! I have an issue with the context menu, which appears on selecting a word on any web site (you can see it on the screenshot attached one after another as it appears)

The context menu is too long, and most frequent options like copy text are in the end (I should switch it many times to copy anything, it appears only on the third tap, and some weird functions like search in Edge appears before the really useful ones). How could it be fixed?

My Thunderbird stopped receiving emails. I am on a Mac. I am posting here because I looked through the list here. Others had the same problem but the conversation is now archived. I tried the offered solutions and they didn't work. So having just fixed mine, I'm posting my solution. Go to System Settings. to Passwords. Unlock Passwords by signing in. There you find your email service listed. Click on it and check that that password matches the password on your account on your email services website. If it doesn't, fix it. Then open Thunderbird on the menu bar at the top, go to Settings ( not Account Settings.) Go to Passwords, to Saved Passwords, click on that and it will show you a list of your saved logins. Below the list, you can click on Show Passwords to see what's there. I had a bad password in there. (I had more than one password that had been saved for Thunderbird.) I deleted all Thunderbird passwords. Then I closed and reopened Thunderbird, clicked Get Messages, filled in the correct password when asked. Bingo. My email downloaded into Thunderbird.

Clocks went back one hour in Santiago, Chile last week and Thunderbird does not recognise the new time, although Windows (10) does.

The calendar line show the current time to be one hour ahead of the time on Windows; i.e., the Windows time has updated correctly, but the calendar time has not. Adding non-local events to the calendar causes them to be displayed one hour ahead of the correct time.

Changing the calendar setting to use the system timezone, or use America/Santiago has no effect that I can see.

Typing Date() in the error console of Thunderbird gives the correct time, as per Windows.

This also happened in the last time change here in Chile.

How can I fix the Calendar to see the same time as Thunderbird and Windows?

Dear sirs,

I believe that Thunderbird is one of the best email client programs available. This believe is the reason that i am trying to migrate to your email software. Sadly i have been experiencing a some dificulties on my main machine. I’ve tried for several times configurating the email on thunderbird, with sucess. The problem resides on every time that i close the program or restart my computer my email account vanishes from thunderbird. I am using an exchange2019 mail box. Could you please help me out with this situation.

Besr regards, Joaquim Nunes

Triggered usually by any Website with a (google) map.

   Chrome on Android 13 on the Oukitel RT5 displays these Websites properly.

'Split Screen' functionality & gestures useless. The appear they might work until finger contact with the touchscreen is discontinued, then every attempt rebounds to half the screen still black.

  The only 'way out' of 'split' screen is to exit FF.

There appears no way to 'disable' Android's split-screen functionality

I have windows 11 and the firefox 124.0.2 browser. I cannot update to the latest version of Firefox. I receive an error message "failed to update". I've uninstalled and reinstalled the browser, ran the install utility selecting update, nothing seems to work. Please help

Good afternoon to all.

I use Message Filters to automatically send certain emails to two specific folders upon receipt, based on some defined rules (mainly who the sender is). Yesterday, I accidentally clicked "Run Filters on Folder", and the actions for my filter rules ran on every folder in my account, including my Archive folder. I could not find a way to stop the action once it started, so hundreds of archived emails were pulled out of the Archive folder and repopulated into my two specified folders. In each of these specified folders, I had a handful of emails stored in order to be able to come back to them as reference or to deal with later; I remember what some of these emails were, but I don't necessarily remember all of them, and now they're mixed in with the hundreds of emails that were brought back from the archive.

So, I have two main questions:

1. How can I prevent this from ever happening again? Is there a way that I can tell the message filters that a filter should never be run on archived messages?

2. Is there a way I can "undo"/reverse what happened, so that the previously-archived emails are sent back to the Archive? Or is there at least a way to identify which emails were in the two specified folders before they were inundated with all the messages from the Archive?

Thank you.