On all incoming emails, I am getting a warning: A unique identity matching the From address was not found. The message will be sent using the current From field and settings from identity Joan Dailey<jdailey@expresslyyours.com

I have 3 emails with greatmail.com. One email has this problem (the others are fine) When I open any incoming email, I get this warning at the bottom of the page: "A uni… (pročitajte više)

I have 3 emails with greatmail.com. One email has this problem (the others are fine) When I open any incoming email, I get this warning at the bottom of the page: "A unique identity matching the From address was not found. The message will be sent using the current From field and settings from identity Joan Dailey<jdailey@expresslyyours.com" </p>

Also, having clicked on it to open it, the email appears to be (automatically) a reply from me and none of the links that may be in the email work... it also appears to be in edit mode.

Further, if I go into my expresslyyours account at https://webmail.greatmail.com, I am allowed to click a box and allow the message to present normally. Part of those emails may be coming to e-store@expresslyyours.com... however, it is happening to ALL emails to my EY mailbox. What can I do to fix this? Where to look? By the way, have discussed this with greatmail and they are puzzled.

Asked by Joan Dailey prije 2 sati

Last reply by sfhowes prije 13 minuta

Exceptions reset after Firefox update

Firefox removes the exceptions after every update and they have to be manually re-added. This is a very frustrating user experience. Can you please help me identify if th… (pročitajte više)

Firefox removes the exceptions after every update and they have to be manually re-added. This is a very frustrating user experience. Can you please help me identify if this is an issue with Firefox that can be updated or is it an issue with some setting I have setup.

Exceptions that get reset - Cookies and Site Data, Pop-ups, Add-ons, etc.

Permissions that get reset - All of them Location, Camera, Microphone, etc.

  • Side note, the Troubleshooting Information section below has a link to share data, that link does not open in a new window. It opened in this same window, erasing all the content I had typed up the first time.

Asked by AR prije 7 sati

Last reply by jscher2000 - Support Volunteer prije 1 sat

Frequently visited sites no longer recognize me.

Starting with my bank's web site, my user name/password is being challenged. I can't bank. Elsewhere, where my desk top has always been recognized, I'm now forced to log … (pročitajte više)

Starting with my bank's web site, my user name/password is being challenged. I can't bank. Elsewhere, where my desk top has always been recognized, I'm now forced to log in each time...and I receive an email that a new device has just logged into my account. All of this suspiciously coincides with a recent browser update. On my bank feedback it's showing as Firefox "125"...when all previous logins were recorded as Firefox "124". Help!

Asked by donmacneil prije 3 sati

Last reply by jscher2000 - Support Volunteer prije 1 sat

exceptions in configuration security disappear after restart

I have a NAS server, where I save all my data. When I type the local address 192.168.2.10:5001 I always get the warning That this is a malicious site. I havo enter I know… (pročitajte više)

I have a NAS server, where I save all my data. When I type the local address 192.168.2.10:5001 I always get the warning That this is a malicious site. I havo enter I know the risk etc. which cost me time and is useless, since my NAS server is under my control.

I have tried to put the server address in several exceptions, but they disappear.

How to tell Firefox that my Nas srver is safe?

Asked by Raymond prije 3 sati

Last reply by jscher2000 - Support Volunteer prije 1 sat

Log in preference setting

Hi there! Every time i go onto a site like YouTube, Chess.com, ChatGPT etc, it asks for my login each time and i know there is a setting for it to remember me so i do not… (pročitajte više)

Hi there! Every time i go onto a site like YouTube, Chess.com, ChatGPT etc, it asks for my login each time and i know there is a setting for it to remember me so i do not have to log into my account every time i use the site but I have looked everywhere and still fail to see it. Where about can i turn this setting on so i do not have to sign into my profile to use the relevant site. Thank you.

Asked by parth.mistry360 prije 3 sati

Last reply by cor-el prije 1 sat

How can I set the email message sort to descending date for all folders in all accounts?

How can I set the email message sort to descending date for all folders in all accounts? With many accounts with many folders each, manually changing the sort from ascend… (pročitajte više)

How can I set the email message sort to descending date for all folders in all accounts? With many accounts with many folders each, manually changing the sort from ascending to descending is a lot of needless work. A global default is needed, and if there is one, I can't find it.

Asked by macbikegeek prije 4 sati

Last reply by david prije 2 sati

XULRunner not allowing me to make a new profile

Every few hours, maybe 4 times a day, XULRunner appears and tabs me out of everything. It says "This profile was last used with a newer version of this application. Pleas… (pročitajte više)

Every few hours, maybe 4 times a day, XULRunner appears and tabs me out of everything. It says "This profile was last used with a newer version of this application. Please create a new profile."

There isn't a 'create new profile' button. I already made a new profile as well, but it did not fix the problem.

I recently changed to the newest ESR, 115.10.0esr, to fix streaming issues.

Asked by cwweynand prije 1 dan

Last reply by jscher2000 - Support Volunteer prije 2 sati

Dual folders in Thunderbird. Sent & Sent Mail, and Drafts and Drafts. How to consolidate?

I have 3 machines with Thunderbird. A while back I noticed that I had duplicate folders for sent mail (Sent & Sent Mail) and for Drafts. (Drafts and Drafts) I did a s… (pročitajte više)

I have 3 machines with Thunderbird. A while back I noticed that I had duplicate folders for sent mail (Sent & Sent Mail) and for Drafts. (Drafts and Drafts) I did a search and found a discussion from 2019, but nothing more recent. That one kinda lost me. I just got a new machine and installed Thunderbird again. My Gmail account on the new machine shows the same dual folders. Hopefully someone here can detail a solution in steps for a moron like myself.

Asked by the-n prije 1 dan

Last reply by david prije 2 sati

TLS Errors When Launching Webinars

In recent attempts to join a few webinars I am now getting more and more "TLS Errors." I have noticed that many of the solutions to this problem involve actions that do n… (pročitajte više)

In recent attempts to join a few webinars I am now getting more and more "TLS Errors." I have noticed that many of the solutions to this problem involve actions that do not solve the problem but create larger issues. Do you have a solution that works safely? I am forced to use Windows 7 unfortunately due to work systems and a long story. I think this is my primary problem but I have to keep using it until the bitter end with this PC.

I appreciate your kind help. Thanks, Clay

Asked by claytudor prije 12 sati

Last reply by cor-el prije 4 sati

How to use Advanced Preferences (about:config) to select 'Manual proxy configuration' setting

I want to use the Advanced Preferences (about:config) to select 'Manual proxy configuration' setting. I have been able to set the HTTP Proxy and associated port but I am… (pročitajte više)

I want to use the Advanced Preferences (about:config) to select 'Manual proxy configuration' setting. I have been able to set the HTTP Proxy and associated port but I am unable to find the setting in Advanced Preferences that will select Manual proxy configuration. Could someone please help. Thanks

Asked by jon.christian prije 6 sati

Last reply by cor-el prije 4 sati

I lost all of my old data (Bookmarks, History, Passwords)

I did an hardreset to my computer yesterday, today I logged in to my FireFox account and now all of my stuff (History, Passwords, Bookmarks) are from 2020. I don't have a… (pročitajte više)

I did an hardreset to my computer yesterday, today I logged in to my FireFox account and now all of my stuff (History, Passwords, Bookmarks) are from 2020. I don't have any backup, what do I do?

Asked by Matan prije 15 sati

Last reply by jscher2000 - Support Volunteer prije 4 sati

My history only goes back to January 19, 2023

I was looking for an item that would be a couple of years back in my history, only to discover that my history now only goes back a year and 3 months… Exactly, as of toda… (pročitajte više)

I was looking for an item that would be a couple of years back in my history, only to discover that my history now only goes back a year and 3 months… Exactly, as of today, I don't know if that's meaningful. Does anyone have any idea what might've happened, and how I can restore the rest of my history? Thank you!

I'm on a Mac using Mojave, with Firefox version 115.8.

Asked by Lisa Smith prije 4 dana

Last reply by cor-el prije 4 sati

move thunderbird portable

hi, on a PC i´ve got portable version installed, but i need to install portable on an other computer especially to take trace of send email, which folder need to coy fro… (pročitajte više)

hi, on a PC i´ve got portable version installed, but i need to install portable on an other computer especially to take trace of send email, which folder need to coy from one pc to another to keep the same mail on the new pc

Asked by postino793 prije 7 sati

Last reply by david prije 6 sati

Setting up Gmail or Yahoo mail, selected with OAuth2, but cannot see the authentication window pop up.

I am struggling with Gmail and Yahoo mail account in TB these few days. I hit almost the same errors from both. I generated app password for Yahoo mail, and put it in whe… (pročitajte više)

I am struggling with Gmail and Yahoo mail account in TB these few days. I hit almost the same errors from both. I generated app password for Yahoo mail, and put it in when setting up new account. For connection security: SSL/TLS For authentication method: tried with Normal password, Encrypted password, and OAuth2 However, I am seeing the expected authentication window pop up when trying the OAuth2. For all three authentication method: errors are always the same --- unable to connect to your IMAP server. I've followed another instruction to change maximum number of server connections to cache into 1 or 10. Error messages were the same imap one. So, what should I do/try for next?

Asked by Kin Zhang prije 2 dana

Last reply by Toad-Hall prije 6 sati

Disable Constant Pop Up add "outlook.live.com" as an application for mailto links

The 'add "outlook.live.com" as an application for mailto links' keeps popping up continuously after I click to X to delete the banner message. How do I disable it? Firef… (pročitajte više)

The 'add "outlook.live.com" as an application for mailto links' keeps popping up continuously after I click to X to delete the banner message. How do I disable it? Firefox should have a "don't remind me again" option. I do not want to add mailto links or make any changes. Thank You!

Asked by memig prije 9 sati

Last reply by jscher2000 - Support Volunteer prije 7 sati

Can I install Firefox version 124.0.2 beside version 125.0.2 (already installed) ?

Hi I wish to have Firefox 125.0.2 and 124.02 'separate instances', not different profiles... I already have 125.0.2 installed with various Profiles. I found a 'few' lin… (pročitajte više)

Hi I wish to have Firefox 125.0.2 and 124.02 'separate instances', not different profiles...

I already have 125.0.2 installed with various Profiles.

I found a 'few' links and they were quite 'cloudy' and also since Firefox (now) does not have the 'ask you WHERE to' install... I vaguely remember years ago, it was possible.

I do not mid doing tweaking, I also already have backups of profiles, just in case!

Thank you in advance M

PS it seems Mozilla does not want us to install multiple instances (perception)!

Asked by Mozzed prije 11 sati

Last reply by jscher2000 - Support Volunteer prije 7 sati

Why is gmail showing up under my comcast account

I have two accounts in Thunderbird: comcast and gmail. For some reason there was a password problem when I tried to get email from comcast. I got that fixed but now gmail… (pročitajte više)

I have two accounts in Thunderbird: comcast and gmail. For some reason there was a password problem when I tried to get email from comcast. I got that fixed but now gmail is showing up as a folder under comcast. It is in italics and grayed out (see picture). It cannot be deleted as when trying I get the message that the folder is non-existent.

There seem no way to move it either. I tried moving it to the gmail account but the server always says it is non existent but it does exist in my list of folders. There are also two folders under the gmail account, Ipad, and labone that cannot be deleted either.

Any help appreciated. Win10 TB 115.10.1 latest

Asked by william.bowser prije 9 sati

Last reply by david prije 8 sati