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  • Arhivirano

Merge or migrate my two account

I use firefox more than 5 years, register to firefox China server, when I use US verison, login with the same account with China version. The bookmark can't sync to my c… (pročitajte više)

I use firefox more than 5 years, register to firefox China server, when I use US verison, login with the same account with China version. The bookmark can't sync to my computer, Could you please help to solve this issue? Or, what can I do to merge or migrate this two account?

Asked by MannyWell prije 2 godina

Last reply by jinyao97 prije 1 godina

  • Arhivirano

Logged out of sync and LOST ALL PASSWORDS

Was mysteriously logged out of sync on desktop for no reason, so had to log back in (had to reset password). logins.json.corrupt file was located but it was EMPTY! Where … (pročitajte više)

Was mysteriously logged out of sync on desktop for no reason, so had to log back in (had to reset password). logins.json.corrupt file was located but it was EMPTY! Where are all my passwords? Why is FFX this bad that it just disappears all my logins for no reason? This is unacceptable! How is this possible?

I still have the logins on my android phone, and I turned off sync to make sure they don't get wiped (I noticed the sync on the tablet also wiped my logins once I got back into the broken desktop sync). So how the heck do I now xfer the logins from android to desktop????

Once I recover my pwds, I am dropping FFX for good. This is bad. The most important feature is broken, and it's a fatal flaw.

Say what you like about Chrome/Google, but they've never managed to just wipe my entire sync history like this.

Asked by L_SM prije 1 godina

Last reply by cor-el prije 1 godina

  • Arhivirano

How do I sync Firefox on android and Firefox on Mac?

I already have Firefox on my Note 5, for quite some time. I have Firefox on my Mac that I haven't used in quite awhile. How do I sync open tabs, bookmarks, extensions, ad… (pročitajte više)

I already have Firefox on my Note 5, for quite some time. I have Firefox on my Mac that I haven't used in quite awhile. How do I sync open tabs, bookmarks, extensions, add ons, and settings from my Note 5 to my Mac, and then vice versa? Thank you.

San Diego Slim

Asked by San Diego Slim prije 1 godina

Last reply by jayelbe prije 1 godina

  • Arhivirano

How can I use Firefox for my Backing transection for more security?

Hi Mozila Support, Can you help me use fir fox for my banking transactions more securely. Is it possible or not. I aslo want to connect this my account with fire fox: htt… (pročitajte više)

Hi Mozila Support,

Can you help me use fir fox for my banking transactions more securely. Is it possible or not. I aslo want to connect this my account with fire fox: https://paintballchoice.com/

Thanks

Asked by gagllegomarshburn921 prije 1 godina

Last reply by Seburo prije 1 godina

  • Arhivirano

How can I get tabs send to offline device which haven't received and opened because it's offline?

I have send some tabs "for further reading" to device I believe has some name like "Firefox on office computer" and received none of them, but none of them was received. … (pročitajte više)

I have send some tabs "for further reading" to device I believe has some name like "Firefox on office computer" and received none of them, but none of them was received. So I checked settings and actual name is "Firefox on localhost", that occured I think after upgrade. Both devices are displayed as possible targets, and account page says that "Firefox on office computer" seen last time long time ago. How can I get list of tabs waiting to be opened on this dead instance?

Asked by Dmitriy prije 1 godina

Last reply by cor-el prije 1 godina

  • Arhivirano

Removing bookmarks, history, and logins after unsyncing?

I'm a substitute teacher that goes to a different school everyday. My account has bookmarks and logins saved for various education and school district sites. I want to be… (pročitajte više)

I'm a substitute teacher that goes to a different school everyday. My account has bookmarks and logins saved for various education and school district sites.

I want to be able to sync my browser at a school then unsync at the end of the day and be able to leave the browser how it was before I synced in the morning.

Currently, when I unsync, the browser keeps EVERYTHING. I have to manually delete all my information.

Is there a way for Firefox to do what I want? Chrome has that ability, but I prefer the Mozilla browser.

Thanks.

Asked by TeacherRobLee prije 1 godina

Last reply by Seburo prije 1 godina

  • Arhivirano

Bookmarks get mixed up during sync.

Each time Firefox Sync syncs my data, all the bookmarks in my Bookmarks Toolbar, which are within separate folders, get mixed up. All bookmarks in separate folders are al… (pročitajte više)

Each time Firefox Sync syncs my data, all the bookmarks in my Bookmarks Toolbar, which are within separate folders, get mixed up. All bookmarks in separate folders are all in ONE folder, the other folders then are empty + the position of the folders are mixed up as well.

Asked by ds.zz prije 1 godina

Last reply by cor-el prije 1 godina

  • Arhivirano

Firefox sync and copied profile

I backed up my laptop's profile on Dec 3. I've since made changes to bookmarks and such on that system, but can no longer access to the computer. So I'm going to copy t… (pročitajte više)

I backed up my laptop's profile on Dec 3. I've since made changes to bookmarks and such on that system, but can no longer access to the computer. So I'm going to copy the backed up profile to a new computer.

Question: a) Will sync work from the profile data and saved credentials copied to the new computer? b) Will sync update the new computer with the changes that had been made on the old computer since Dec 3?

Asked by Wayne Mery prije 1 godina

Last reply by Seburo prije 1 godina

  • Arhivirano

Firefox is not syncing between a pixel 2 on a Galaxy 10

I read the instructions for syncing my Android phones, about selecting settings in the menu, which is easy to find but it often tells me to look for something called more… (pročitajte više)

I read the instructions for syncing my Android phones, about selecting settings in the menu, which is easy to find but it often tells me to look for something called more first in sstep 2 as shown next - Tap Settings (you may need to tap More first) . Unfortunately I never see the word More anywhere. And the settings still won't allow me, on my pixel 2, to force a syncing. I did it on the Galaxy with the information it's on my Mac in Firefox or the information that's on my pixel to do not come over. There are no bookmarks or history showing. Hopefully somebody will have an answer thanks for reading.

Asked by bgstraughan prije 1 godina

Last reply by Seburo prije 1 godina

  • Arhivirano

Sync don't end

Hello. I've created a new profile and logined to Sync. Then the sync have start but it can't end. It shows that it's in progress about a hour. I've tried to restart Firef… (pročitajte više)

Hello. I've created a new profile and logined to Sync. Then the sync have start but it can't end. It shows that it's in progress about a hour. I've tried to restart Firefox, restart system with no effect. The log file from about:sync-log is here: https://www.dropbox.com/s/els9dffijyeshuw/error-sync-1580143890286.txt.txt?dl=0

Asked by chudovische.nss prije 1 godina

Last reply by cor-el prije 1 godina

  • Arhivirano

Cannot enable two-step authentication

I am trying to enable Two-step authentication. I scan the QR code, enter the code, save the recovery codes and enter one. The green bar at the time says I have successful… (pročitajte više)

I am trying to enable Two-step authentication. I scan the QR code, enter the code, save the recovery codes and enter one. The green bar at the time says I have successfully enabled two-step authentication, but when clicking Refresh Status, it remains disabled.

I tried disabling add-ons and in a private window without success, I even tried deleting the account and trying again with a different email address. When I check the network tab I can see a request to "https://api.accounts.firefox.com/v1/session/verify/totp" is returning "{"success":false}".

Asked by Jack prije 1 godina

Last reply by cor-el prije 1 godina

  • Arhivirano

I don't have access to my primary email, but I do have a secondary, is there a way to access my account?

I don't have access to my primary email anymore, but I do have a secondary email on that account. Can I get a verification code on my secondary or have it switched to pri… (pročitajte više)

I don't have access to my primary email anymore, but I do have a secondary email on that account. Can I get a verification code on my secondary or have it switched to primary?

Asked by dahwich prije 1 godina

Last reply by cor-el prije 1 godina

  • Arhivirano

After I have synchronized my Firefox/bookmarks with my cellphone not too long, my pc Firefox couldn't work -not connect to any site.

My Firefox couldn't show the homepage, just a blank page. It doesn't connect me to any item in the bookmark list, like my Gmail. Actually, it doesn't lead to any web site… (pročitajte više)

My Firefox couldn't show the homepage, just a blank page. It doesn't connect me to any item in the bookmark list, like my Gmail. Actually, it doesn't lead to any web site. What[s wrong with my Firefox?

Asked by hamaize prije 1 godina

Last reply by FredMcD prije 1 godina

  • Arhivirano

Unable to see device and sync is not displaying saved login

Hello, I was using Firefox Sync earlier today and then had to delete the profile and created a new profile. While logging into Firefox I have had to reset the password as… (pročitajte više)

Hello, I was using Firefox Sync earlier today and then had to delete the profile and created a new profile. While logging into Firefox I have had to reset the password as I couldn't recall the credentials. Now I don't see any login information.

Asked by Ayush Singh prije 1 godina

Last reply by jscher2000 prije 1 godina