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  • Arhivirano

Chinese / Farsi / … characters don't show up -> .Last Resort

Hi, I seemed to try everything I found at the net, but since I updated to Mac OS Monterey, Chinese and other non Latin Charaters don't show up. It works with Chrome and … (pročitajte više)

Hi,

I seemed to try everything I found at the net, but since I updated to Mac OS Monterey, Chinese and other non Latin Charaters don't show up. It works with Chrome and Safari, What's the problem.

I look forward to you help asap.

Thanks, Carolyn

btw: can't upload screenshots  : (

Asked by effi7 prije 2 godina

Last reply by cor-el prije 2 godina

  • Arhivirano

attachment not received in thunderbird mail client

while mail sent from Microsoft office outlook to thunderbird client user pc, attached file not received in thunderbird client. i have installed latest version of thunderb… (pročitajte više)

while mail sent from Microsoft office outlook to thunderbird client user pc, attached file not received in thunderbird client. i have installed latest version of thunderbird and windows up to date.

Asked by itsupport6 prije 2 godina

Last reply by david prije 2 godina

  • Arhivirano

Firefox closes when laptop is in sleep mode

Hi, I run windows 11 on my laptop. Whenever my laptop goes in sleep mode, all Firefox tabs closes automatically for no reason! and when I open it again a button appears s… (pročitajte više)

Hi, I run windows 11 on my laptop. Whenever my laptop goes in sleep mode, all Firefox tabs closes automatically for no reason! and when I open it again a button appears saying (Restore old session) I need it Firefox to stay opened when the laptop goes to sleep. How can I fix that? Thanks in advance.

Asked by Doha Amr Rasheed prije 2 godina

Last reply by jscher2000 - Support Volunteer prije 2 godina

  • Arhivirano

Browser Using High Power/CPU No Matter What on Laptop

This is the issue: anytime I have firefox open, it is running between 16%-30% CPU usage (consequently running a train on my battery when not plugged in, and making the la… (pročitajte više)

This is the issue: anytime I have firefox open, it is running between 16%-30% CPU usage (consequently running a train on my battery when not plugged in, and making the laptop fan go wild 100% of the time, reducing battery life from a normal of 2-3 hours to less than an hour). It doesn't matter if I disabled ALL addons/extensions, same issue; closed all tabs, issue persists; turned off "restore tabs after I close firefox", issue persists; cleared all but the last 2 months of browser history, issue persists; flipped all performance/use hardware acceleration settings on and off again, issue persists; loaded firefox in safe mode, issue persists. I've searched through all possible similar solutions given on these forums, and none of them have helped, I'm at my wits end here because chrome will not do anything near this on the same computer even with like a dozen tabs open.

I have firefox on multiple computers with windows 10, both laptop and desktop, and this issue is only occurring on a single laptop of mine with windows 10, a mobile i7 processor from 2018, 16gb ram, and a mobile nvidia 1050ti gpu, so it's not like this is an underpowered laptop. I keep my browser updated, my windows updated, my graphics drivers updated, and my addons/extensions updated regularly. This only started in the last few days and the only thing that changed was a windows update (minor not major), but again it's literally only firefox that is having this issue.

Asked by Alex prije 2 godina

Last reply by FredMcD prije 2 godina

  • Arhivirano

Firefox Color Addon / Theme breaks browser sync & various UI elements

Hi, I recently spent hours troubleshooting, reinstalling the browser + addons, editing profiles + themes, etc. and isolated the problem to the Firefox Color addon (v2.1.… (pročitajte više)

Hi,

I recently spent hours troubleshooting, reinstalling the browser + addons, editing profiles + themes, etc. and isolated the problem to the Firefox Color addon (v2.1.7).

When using the following custom theme the bookmarks toolbar does not show up, and the Extensions or Themes sections under settings do not work. Sync does not seem to work correctly too.

https://color.firefox.com/?theme=XQAAAAKHAQAAAAAAAABBqYhm849SC...

I believe this only started happening recently (within the past updates on or before 99.0.1).

Does anyone know if there's a bug in the recent Firefox update or if something else is the issue?

Thanks, HC

Asked by howiec prije 2 godina

Last reply by Terry prije 2 godina

  • Arhivirano

Precautions to prevent MSF-errors

Hi, I often need to repair my inbox because of emails having the wrong header connected to them. As I have understood these problems are due to a corrupt MSF-file. Why i… (pročitajte više)

Hi,

I often need to repair my inbox because of emails having the wrong header connected to them. As I have understood these problems are due to a corrupt MSF-file. Why is the file being corrupted and what precautions can I make to prevent such corruption?

Kind regards, Erik Renberg

Asked by e.renberg prije 2 godina

Last reply by Stans prije 1 godina

  • Arhivirano

Unable to send request at the startup

Firefox is unable to send the request at the startup, meaning it's just keep showing loading... and then opens the webpage after a couple of minutes. For example, if I op… (pročitajte više)

Firefox is unable to send the request at the startup, meaning it's just keep showing loading... and then opens the webpage after a couple of minutes. For example, if I open instagram.com: At the bottom it says, "sending request to www.instagram.com" and it stucks on that for some time as I'm not able to click anywhere in the webpage. And sometimes, it says, "transferring data from www.instagram.com" PC and the internet connection is fine. What could be the issue?

Asked by Ashish Massey prije 2 godina

Last reply by FredMcD prije 1 godina

  • Arhivirano

Unable to send request at the startup

Firefox is unable to send the request at the startup, meaning it's just keep showing loading... and then opens the webpage after a couple of minutes. PC and the internet … (pročitajte više)

Firefox is unable to send the request at the startup, meaning it's just keep showing loading... and then opens the webpage after a couple of minutes. PC and the internet connection is fine. What could be the issue?

Asked by Ashish Massey prije 2 godina

Last reply by FredMcD prije 1 godina

  • Arhivirano

FireFox Options, Settings and Search are all showing No response , Blank Page

I have tried to Install Firefox Multiple Times. Firefox doesn't retrieve any pages when searched (Example:google.com). Even the Settings option is not opening. It is all … (pročitajte više)

I have tried to Install Firefox Multiple Times. Firefox doesn't retrieve any pages when searched (Example:google.com). Even the Settings option is not opening. It is all blank Page.

Tried various options like Refresh, trouble shoot mode, Restarting, System Updates, Uninstalling Visual Studio, Changing Proxy. Nothing works. Kindly help on this solution.

Asked by sruthi.krishnan2696 prije 2 godina

Last reply by FredMcD prije 1 godina

  • Arhivirano

Cannot open attachments in Outlook; cannot visit several websites other browsers open with no problem

Hello, Firefox has been getting worse with the latest updates to the browser. There are several websites I've attempted to visit that I received an error message when usi… (pročitajte više)

Hello, Firefox has been getting worse with the latest updates to the browser. There are several websites I've attempted to visit that I received an error message when using Firefox, but opened without a problem with another browser. I am also having issues when trying to open attachments someone has sent to me in Outlook. I can read the email, but cannot open the attachments to the email. Are there any indications Firefox has been having these problems? If yes, are there fixes in the works?

Thank you, Marc

Asked by dmrc07 prije 1 godina

Last reply by FredMcD prije 1 godina

  • Arhivirano

Can not open mail's folders

Hello, For some reason I can not load my e-mails in mail folders any more. Please check the image from attachment. In one moment in the past I just copied the content of… (pročitajte više)

Hello,

For some reason I can not load my e-mails in mail folders any more. Please check the image from attachment. In one moment in the past I just copied the content of the Thunderbird folder as a backup. Now, when replace the current content by the backup files, Thunderbird opens all backup e-mails correctly. It seems that somehow current files in the path C:\Users\38164\AppData\Roaming\Thunderbird\Profiles\ir635php.default-release\Mail are corrupted? To make matters worse, I use POP3. Is there any way to recover my e-mails?

Best regards,

Nenad Mitic

Asked by mitic.nenad83 prije 2 godina

Last reply by Toad-Hall prije 1 godina

  • Arhivirano

Can't connect to a website after Firefox update.

I get an ERROR when I try to access the OKCupid.com Site from my PC (Firefox, latest version) or use the link from the email sent to me by OKCupid (which should open in F… (pročitajte više)

I get an ERROR when I try to access the OKCupid.com Site from my PC (Firefox, latest version) or use the link from the email sent to me by OKCupid (which should open in Firefox).

I’ve cleared all cookies and still get a screen that says :

“It’s not you, It’s us. We’re having trouble reaching our servers. Please try again”

Retrying does not help.

I can get access using Microsoft Edge.

Is there a solution for the problem ?

Thanks, Rod

Asked by roderickcs prije 1 godina

Last reply by FredMcD prije 1 godina

  • Arhivirano

Can not open email. Keep getting error message XULRunner: Platform version '91.6.0' is not compatible

Hi, When I try to log in to my Mozilla Thunderbird email, I immediately get a XULRunner error window with this message: Error: Platform version '91.6.0' is not compatib… (pročitajte više)

Hi,

When I try to log in to my Mozilla Thunderbird email, I immediately get a XULRunner error window with this message: Error: Platform version '91.6.0' is not compatible with minVersion >= 91.7.0 maxVersion <= 91.7.0

I can't open my email at all. Help?? Screen shot of the message has been attached below.

I think I read something that said reinstall? But, if I do that will my email history still be there? I have one email that is particularly important and want to be sure i can access it.

Please help...

thanks very much

Asked by rogers523711 prije 1 godina

Last reply by david prije 1 godina

  • Arhivirano

Bookmarks Sidebar Not Responsive

I am using the bookmarks sidebar with Firefox on Windows 11. Several times a week, the bookmarks toolbar will become unresponsive - Clicking on links or folders to open/… (pročitajte više)

I am using the bookmarks sidebar with Firefox on Windows 11. Several times a week, the bookmarks toolbar will become unresponsive - Clicking on links or folders to open/close doesn't work. Closing and reopening the browser solves the problem. I can still click on links on web pages and open or close tabs, just the bookmarks sidebar becomes unresponsive.

I have literally no extensions installed in Firefox, just the default Facebook container. No themes other than the system theme either.

Any thoughts to resolve the issue?

Thanks!

Asked by Tim Martin prije 2 godina

Last reply by FredMcD prije 1 godina

  • Arhivirano

Lost all my research work on private tabs due to crash

So i have been doing some research on a topic and had tons of tabs open in private tabs (I have this bad habit to start researching on some topic in private windows coz m… (pročitajte više)

So i have been doing some research on a topic and had tons of tabs open in private tabs (I have this bad habit to start researching on some topic in private windows coz more user access this laptop ) , i had to note down all the info but then suddenly the firefox browser crashes and i lose all my tabs .. is THERE ANY WAY TO GET BACK MY TABS OR ATLEAST THE LIST OF THE SITES SO I CAN GO BACK ON THEM TO RETRIEVE SOME INFO ???

Asked by raghavgarg.rgvg prije 1 godina

Last reply by FredMcD prije 1 godina

  • Arhivirano

My website session variable is being cleared - intermittently

My application www.myfloorschedule.com has always worked well with Firefox. Beginning last month users report that they are being taken back to the home page while trying… (pročitajte više)

My application www.myfloorschedule.com has always worked well with Firefox. Beginning last month users report that they are being taken back to the home page while trying to work in the application. This occurs intermittently. Internally, our code does returns you to the home page when the session variable is null. I am able to replicate this problem. It occurs all the time when I turn on strict privacy. But with strict privacy off, it still occurs, although not on every page, all the time.

I suspect Firefox because testing with Chrome and Edge give no similar problem.

Thanks for any ideas on this. Terence

Asked by terencew prije 1 godina

Last reply by cor-el prije 1 godina

  • Arhivirano

Firefox janking when I focus on a tab containing a webm

Hello, I've identified a 1-2 seconds jank when I open a page containing a .webm player. This was a trial and error kind of thing but eventually, I realized that was the … (pročitajte više)

Hello,

I've identified a 1-2 seconds jank when I open a page containing a .webm player. This was a trial and error kind of thing but eventually, I realized that was the common pattern among the pages that were giving problems.

I ran the profiler and it's very clearly visible when the problem arises but here my knowledge of Firefox and its tooling falls short and I don't know how to find the root cause of the issue, that probably is not an extension since it appears on different Firefox accounts and in incognito mode.

Asked by simone.robutti prije 1 godina

Last reply by cor-el prije 1 godina

  • Arhivirano

Repeated crashing during syncing on Raspberry Pi 4 Model B

Whenever Firefox tries to sync, which is naturally happening on startup, it crashes with no error messages. I ran Firefox in safe mode by entering the command firefox -s… (pročitajte više)

Whenever Firefox tries to sync, which is naturally happening on startup, it crashes with no error messages. I ran Firefox in safe mode by entering the command firefox -safe-mode and the same thing as before happened, but before it crashed, Firefox wrote Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Segmentation fault in the console, and then exited to the command prompt. Help!?

Asked by Wily prije 1 godina

Last reply by Paul prije 1 godina