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  • Arhivirano

Chinese / Farsi / … characters don't show up -> .Last Resort

Hi, I seemed to try everything I found at the net, but since I updated to Mac OS Monterey, Chinese and other non Latin Charaters don't show up. It works with Chrome and … (pročitajte više)

Hi,

I seemed to try everything I found at the net, but since I updated to Mac OS Monterey, Chinese and other non Latin Charaters don't show up. It works with Chrome and Safari, What's the problem.

I look forward to you help asap.

Thanks, Carolyn

btw: can't upload screenshots  : (

Asked by effi7 prije 2 godina

Last reply by cor-el prije 1 godina

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attachment not received in thunderbird mail client

while mail sent from Microsoft office outlook to thunderbird client user pc, attached file not received in thunderbird client. i have installed latest version of thunderb… (pročitajte više)

while mail sent from Microsoft office outlook to thunderbird client user pc, attached file not received in thunderbird client. i have installed latest version of thunderbird and windows up to date.

Asked by itsupport6 prije 1 godina

Last reply by david prije 1 godina

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Firefox closes when laptop is in sleep mode

Hi, I run windows 11 on my laptop. Whenever my laptop goes in sleep mode, all Firefox tabs closes automatically for no reason! and when I open it again a button appears s… (pročitajte više)

Hi, I run windows 11 on my laptop. Whenever my laptop goes in sleep mode, all Firefox tabs closes automatically for no reason! and when I open it again a button appears saying (Restore old session) I need it Firefox to stay opened when the laptop goes to sleep. How can I fix that? Thanks in advance.

Asked by Doha Amr Rasheed prije 1 godina

Last reply by jscher2000 - Support Volunteer prije 1 godina

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Browser Using High Power/CPU No Matter What on Laptop

This is the issue: anytime I have firefox open, it is running between 16%-30% CPU usage (consequently running a train on my battery when not plugged in, and making the la… (pročitajte više)

This is the issue: anytime I have firefox open, it is running between 16%-30% CPU usage (consequently running a train on my battery when not plugged in, and making the laptop fan go wild 100% of the time, reducing battery life from a normal of 2-3 hours to less than an hour). It doesn't matter if I disabled ALL addons/extensions, same issue; closed all tabs, issue persists; turned off "restore tabs after I close firefox", issue persists; cleared all but the last 2 months of browser history, issue persists; flipped all performance/use hardware acceleration settings on and off again, issue persists; loaded firefox in safe mode, issue persists. I've searched through all possible similar solutions given on these forums, and none of them have helped, I'm at my wits end here because chrome will not do anything near this on the same computer even with like a dozen tabs open.

I have firefox on multiple computers with windows 10, both laptop and desktop, and this issue is only occurring on a single laptop of mine with windows 10, a mobile i7 processor from 2018, 16gb ram, and a mobile nvidia 1050ti gpu, so it's not like this is an underpowered laptop. I keep my browser updated, my windows updated, my graphics drivers updated, and my addons/extensions updated regularly. This only started in the last few days and the only thing that changed was a windows update (minor not major), but again it's literally only firefox that is having this issue.

Asked by Alex prije 1 godina

Last reply by FredMcD prije 1 godina

  • Arhivirano

Firefox Color Addon / Theme breaks browser sync & various UI elements

Hi, I recently spent hours troubleshooting, reinstalling the browser + addons, editing profiles + themes, etc. and isolated the problem to the Firefox Color addon (v2.1.… (pročitajte više)

Hi,

I recently spent hours troubleshooting, reinstalling the browser + addons, editing profiles + themes, etc. and isolated the problem to the Firefox Color addon (v2.1.7).

When using the following custom theme the bookmarks toolbar does not show up, and the Extensions or Themes sections under settings do not work. Sync does not seem to work correctly too.

https://color.firefox.com/?theme=XQAAAAKHAQAAAAAAAABBqYhm849SC...

I believe this only started happening recently (within the past updates on or before 99.0.1).

Does anyone know if there's a bug in the recent Firefox update or if something else is the issue?

Thanks, HC

Asked by howiec prije 1 godina

Last reply by Terry prije 1 godina

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Precautions to prevent MSF-errors

Hi, I often need to repair my inbox because of emails having the wrong header connected to them. As I have understood these problems are due to a corrupt MSF-file. Why i… (pročitajte više)

Hi,

I often need to repair my inbox because of emails having the wrong header connected to them. As I have understood these problems are due to a corrupt MSF-file. Why is the file being corrupted and what precautions can I make to prevent such corruption?

Kind regards, Erik Renberg

Asked by e.renberg prije 1 godina

Last reply by Stans prije 1 godina

  • Arhivirano

Unable to send request at the startup

Firefox is unable to send the request at the startup, meaning it's just keep showing loading... and then opens the webpage after a couple of minutes. For example, if I op… (pročitajte više)

Firefox is unable to send the request at the startup, meaning it's just keep showing loading... and then opens the webpage after a couple of minutes. For example, if I open instagram.com: At the bottom it says, "sending request to www.instagram.com" and it stucks on that for some time as I'm not able to click anywhere in the webpage. And sometimes, it says, "transferring data from www.instagram.com" PC and the internet connection is fine. What could be the issue?

Asked by Ashish Massey prije 1 godina

Last reply by FredMcD prije 1 godina

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Unable to send request at the startup

Firefox is unable to send the request at the startup, meaning it's just keep showing loading... and then opens the webpage after a couple of minutes. PC and the internet … (pročitajte više)

Firefox is unable to send the request at the startup, meaning it's just keep showing loading... and then opens the webpage after a couple of minutes. PC and the internet connection is fine. What could be the issue?

Asked by Ashish Massey prije 1 godina

Last reply by FredMcD prije 1 godina

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FireFox Options, Settings and Search are all showing No response , Blank Page

I have tried to Install Firefox Multiple Times. Firefox doesn't retrieve any pages when searched (Example:google.com). Even the Settings option is not opening. It is all … (pročitajte više)

I have tried to Install Firefox Multiple Times. Firefox doesn't retrieve any pages when searched (Example:google.com). Even the Settings option is not opening. It is all blank Page.

Tried various options like Refresh, trouble shoot mode, Restarting, System Updates, Uninstalling Visual Studio, Changing Proxy. Nothing works. Kindly help on this solution.

Asked by sruthi.krishnan2696 prije 1 godina

Last reply by FredMcD prije 1 godina

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Cannot open attachments in Outlook; cannot visit several websites other browsers open with no problem

Hello, Firefox has been getting worse with the latest updates to the browser. There are several websites I've attempted to visit that I received an error message when usi… (pročitajte više)

Hello, Firefox has been getting worse with the latest updates to the browser. There are several websites I've attempted to visit that I received an error message when using Firefox, but opened without a problem with another browser. I am also having issues when trying to open attachments someone has sent to me in Outlook. I can read the email, but cannot open the attachments to the email. Are there any indications Firefox has been having these problems? If yes, are there fixes in the works?

Thank you, Marc

Asked by dmrc07 prije 1 godina

Last reply by FredMcD prije 1 godina

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Clicking on a "mailto" link opens a new tab then automatically closes immediately

When I click on a "mailto" link, Firefox (my default browser) opens a new tab, then immediately close that tab without waiting for my to interact with it. No draft email… (pročitajte više)

When I click on a "mailto" link, Firefox (my default browser) opens a new tab, then immediately close that tab without waiting for my to interact with it. No draft email is created. I see that other users have reported this behavior in the past, and I've tried the suggested remedies without success. Specifically, I ran Malwarebytes, and it found no threats. I then started Firefox (on the Mac) via the Option key (to start it without ad-ons), and that does not change the behavior. I'm on ver 99.0.1 of FF, which is up to date as of 4/20/2022 (today). My Mac OS is also up to date (ver 12.3.1). My Mac is a 2021 MacBookPro with the Apple M1 Pro chip. I use gmail. OTHER BROWSER (like Safari and Chrome) can open "mailto" links in a new tab in FF (which is my default browser, and used for mailto links) just fine! Here is an example of the URL that I see in a new FF tab opened via Chome: https://mail.google.com/mail/u/0/?fs=1&tf=cm&source=mailto&su=Cover+of+the+River+Journal&to=Steve+Mones%3Cstevenmones@optonline.net%3E Any help would be appreciated. - Thanks, Jim

Asked by mrjimchristensen prije 1 godina

Answered by mrjimchristensen prije 1 godina

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  • Arhivirano

Tumblr window/tab doesn't respond/refresh

If I have Mozilla Firefox open for a period of time, if posting a link, or refreshing it's as if there is no internet connection. Web links in other tabs have no problem… (pročitajte više)

If I have Mozilla Firefox open for a period of time, if posting a link, or refreshing it's as if there is no internet connection.

Web links in other tabs have no problem, only Tumblr.

Closing out the tab which Tumblr is in and opening a new tab and inserting the link produces the same result as if there's no internet connection.

The only way so far to rectify the problem is to close out Firefox, then restart. There also seems to be a delay in Firefox closing. When I click on the Firefox icon to open it, a pop-up appears that Firefox is already running, would you like to close it?

Asked by h100series prije 1 godina

Answered by h100series prije 1 godina

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Cannot send emails

Sorry but I am at a loss but have this detail but no email to send it to. Keeps on saying timed out or STTARTL is a problem. Tried Downloading Mozilla, updateing, cleanin… (pročitajte više)

Sorry but I am at a loss but have this detail but no email to send it to. Keeps on saying timed out or STTARTL is a problem. Tried Downloading Mozilla, updateing, cleaning birdcage etc etc Many thanks Alan Jones Application Basics Name Thunderbird Version 91.8.0 Build ID 20220401203107 Distribution ID Update Folder C:\ProgramData\Mozilla\updates\D78BF5DD33499EC2 Update History Update Channel release User Agent Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:91.0) Gecko/20100101 Thunderbird/91.8.0 OS Windows_NT 10.0 19044 Application Binary C:\Program Files\Mozilla Thunderbird\thunderbird.exe Profile Folder (Local drive) Build Configuration about:buildconfig Memory Use about:memory Performance about:performance Registered Service Workers about:serviceworkers Third-party Modules about:third-party Launcher Process Enabled Multiprocess Windows 0/0 Fission Windows 0/0 Disabled by default Remote Processes 3 Enterprise Policies Inactive Google Location Service Key Missing Google Safebrowsing Key Missing Mozilla Location Service Key Missing Safe Mode false Profiles about:profiles Telemetry Data about:telemetry Mail and News Accounts ID Incoming server Outgoing servers Name Connection security Authentication method Name Connection security Authentication method Default? account2 (none) Local Folders None Normal password account6 (imap) outlook.office365.com:993 SSL/TLS Normal password smtp.office365.com:465 SSL/TLS Normal password true account8 (imap) outlook.office365.com:993 SSL/TLS Normal password smtp.office365.com:465 SSL/TLS Normal password true account9 (imap) imap.ionos.co.uk:993 SSL/TLS Normal password smtp.ionos.co.uk:465 SSL/TLS Normal password true account10 (imap) imap.mail.yahoo.com:993 SSL/TLS OAuth2 smtp.mail.yahoo.com:587 STARTTLS Normal password true Calendar Settings Home Name Value Name Type storage Disabled Username URI Refresh Interval Read-only Suppress Alarms Cache Enabled iMIP Identity id3 iMIP Disabled iMIP Account Organiser Id Force Email Scheduling Popup Alarms Supported Alarms on Invitation Supported Max Alarms Per Event Attachment Supported Max Categories Privacy State Supported Priority Supported true Event Supported Task Supported Local Time Supported UTC/GMT Supported Auto-Scheduling Supported Crash Reports for the Last 3 Days Report ID Submitted

All Crash Reports (including 1 pending crash in the given time range) Remote Processes Type Count Web Content 2 / 8 GPU 1 Add-ons Name Type Version Enabled ID British English Dictionary (Marco Pinto) dictionary 3.0.7 true marcoagpinto@mail.telepac.pt Amazon.co.uk extension 1.1 true amazon@search.mozilla.org Bing extension 1.0 true bing@search.mozilla.org Chambers (UK) extension 1.0 true chambers-en-GB@search.mozilla.org DuckDuckGo extension 1.0 true ddg@search.mozilla.org Google extension 1.0 true google@search.mozilla.org Wikipedia (en) extension 1.0 true wikipedia@search.mozilla.org English (GB) Language Pack locale 91.0buildid20211020014537 true langpack-en-GB@thunderbird.mozilla.org Emoji extension 1.91.8 false emoji@ganss.org Manually sort folders extension 2.1.2 false tbsortfolders@xulforum.org Security Software Type Name Antivirus AVG Antivirus;Malwarebytes Antispyware Firewall AVG Antivirus Graphics Features Compositing WebRender (Software D3D11) Asynchronous Pan/Zoom wheel input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled; smooth pinch-zoom enabled WebGL 1 Driver WSI Info EGL_VENDOR: Google Inc. (Intel) EGL_VERSION: 1.5 (ANGLE 2.1.15727 git hash: 23851a53779d) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_display_semaphore_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible EGL_KHR_create_context_no_error EGL_KHR_reusable_sync EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_device_query EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_platform_angle_d3d11on12 EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context EGL_ANGLE_feature_control IsWebglOutOfProcessEnabled: 1 WebGL 1 Driver Renderer Google Inc. (Intel) -- ANGLE (Intel, Intel(R) HD Graphics Direct3D11 vs_4_0 ps_4_0, D3D11-8.15.10.2900) WebGL 1 Driver Version OpenGL ES 2.0.0 (ANGLE 2.1.15727 git hash: 23851a53779d) WebGL 1 Driver Extensions GL_ANGLE_base_vertex_base_instance GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_get_serialized_context_string GL_ANGLE_get_tex_level_parameter GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_lose_context GL_CHROMIUM_sync_query GL_EXT_EGL_image_external_wrap_modes GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_color_buffer_half_float GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_draw_elements_base_vertex GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_multisampled_render_to_texture GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_rgtc GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_no_error GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_compressed_EAC_R11_signed_texture GL_OES_compressed_EAC_R11_unsigned_texture GL_OES_compressed_EAC_RG11_signed_texture GL_OES_compressed_EAC_RG11_unsigned_texture GL_OES_compressed_ETC2_RGB8_texture GL_OES_compressed_ETC2_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture GL_OES_compressed_ETC2_sRGB8_alpha8_texture GL_OES_compressed_ETC2_sRGB8_texture GL_OES_depth24 GL_OES_depth32 GL_OES_draw_elements_base_vertex GL_OES_element_index_uint GL_OES_fbo_render_mipmap GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_texture_stencil8 GL_OES_vertex_array_object GL_WEBGL_video_texture WebGL 1 Extensions ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_float_blend EXT_frag_depth EXT_shader_texture_lod EXT_sRGB EXT_texture_compression_rgtc EXT_texture_filter_anisotropic MOZ_debug OES_element_index_uint OES_fbo_render_mipmap OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context WebGL 2 Driver WSI Info - WebGL 2 Driver Renderer WebGL creation failed:

  • tryANGLE (FEATURE_FAILURE_EGL_NO_CONFIG)
  • Exhausted GL driver options. (FEATURE_FAILURE_WEBGL_EXHAUSTED_DRIVERS)

WebGL 2 Driver Version - WebGL 2 Driver Extensions - WebGL 2 Extensions - Direct2D true Target Frame Rate 60 DirectWrite true (10.0.19041.1566) GPU #1 Active Yes Description Intel(R) HD Graphics Vendor ID 0x8086 Device ID 0x0046 Driver Version 8.15.10.2900 Driver Date 11-26-2012 Drivers igdumd64 igd10umd64 igdumdx32 igd10umd32 Subsys ID 03701025 RAM 0 GPU #2 Active No RAM 0 Diagnostics AzureCanvasBackend direct2d 1.1 AzureCanvasBackend (UI Process) skia AzureContentBackend skia AzureContentBackend (UI Process) skia AzureFallbackCanvasBackend (UI Process) skia CMSOutputProfile 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Display0 1366x768@60Hz : Intel(R) HD Graphics DisplayCount 1 HardwareStretching both=0 window-only=0 full-screen-only=0 none=1 error=0 GPUProcessPid 16168 ClearType Parameters Gamma: 1.8 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50 Decision Log HW_COMPOSITING available by default D3D11_COMPOSITING available by default DIRECT2D available by default D3D11_HW_ANGLE available by default GPU_PROCESS available by default WEBRENDER available by default disabled by env: Not qualified WEBRENDER_QUALIFIED available by default denied by env: Not on allowlist WEBRENDER_COMPOSITOR available by default unavailable by runtime: No DirectComposition usage WEBRENDER_PARTIAL available by default WEBRENDER_SHADER_CACHE available by default unavailable by runtime: WebRender disabled WEBRENDER_OPTIMIZED_SHADERS available by default unavailable by runtime: WebRender disabled WEBRENDER_ANGLE available by default WEBRENDER_DCOMP_PRESENT available by default unavailable by runtime: Requires WebRender WEBRENDER_SOFTWARE available by default OMTP disabled by default: Disabled by default WEBGPU disabled by default: Disabled by default blocked by runtime: WebGPU can only be enabled in nightly Media Audio Backend wasapi Max Channels 2 Preferred Sample Rate 48000 Roundtrip latency (standard deviation) 46.41ms (2.83) Output Devices Name Group Vendor State Preferred Format Channels Rate Latency Speakers (Realtek High Definition Audio) HDAUDIO\FUNC_01&VEN_10EC&DEV_0272&SUBSYS_10250370&REV_1000\4&3a2c1b&0&0001 Enabled All default: F32LE, support: S16LE F32LE 2 default: 48000, support: 48000 - 48000 144 - 480 Input Devices Name Group Vendor State Preferred Format Channels Rate Latency Stereo Mix (Realtek High Definition Audio) HDAUDIO\FUNC_01&VEN_10EC&DEV_0272&SUBSYS_10250370&REV_1000\4&3a2c1b&0&0001 Disabled None default: F32LE, support: S16LE F32LE 0 default: 0, support: 0 - 0 0 - 0 Microphone (Realtek High Definition Audio) HDAUDIO\FUNC_01&VEN_10EC&DEV_0272&SUBSYS_10250370&REV_1000\4&3a2c1b&0&0001 Disabled None default: F32LE, support: S16LE F32LE 0 default: 0, support: 0 - 0 0 - 0 Microphone (Realtek High Definition Audio) HDAUDIO\FUNC_01&VEN_10EC&DEV_0272&SUBSYS_10250370&REV_1000\4&3a2c1b&0&0001 Enabled All default: F32LE, support: S16LE F32LE 2 default: 48000, support: 48000 - 48000 144 - 480 Environment Variables Name Value MOZ_CRASHREPORTER_DATA_DIRECTORY C:\Users\Isabel\AppData\Roaming\Thunderbird\Crash Reports MOZ_CRASHREPORTER_EVENTS_DIRECTORY C:\Users\Isabel\AppData\Roaming\Thunderbird\Profiles\ceaci5v2.default\crashes\events MOZ_CRASHREPORTER_PING_DIRECTORY C:\Users\Isabel\AppData\Roaming\Thunderbird\Pending Pings MOZ_CRASHREPORTER_RESTART_ARG_0 C:\Program Files\Mozilla Thunderbird\thunderbird.exe MOZ_CRASHREPORTER_STRINGS_OVERRIDE C:\Program Files\Mozilla Thunderbird\crashreporter-override.ini MOZ_SAFE_MODE_RESTART 1 Important Modified Preferences Name Value browser.cache.disk.amount_written 502749 browser.cache.disk.capacity 1048576 browser.cache.disk.filesystem_reported 1 browser.search.region GB extensions.lastAppVersion 91.8.0 font.internaluseonly.changed true font.name.monospace.el Consolas font.name.monospace.x-cyrillic Consolas font.name.monospace.x-unicode Consolas font.name.monospace.x-western Consolas font.name.sans-serif.el Calibri font.name.sans-serif.x-cyrillic Calibri font.name.sans-serif.x-unicode Calibri font.name.sans-serif.x-western Verdana font.name.serif.el Cambria font.name.serif.x-cyrillic Cambria font.name.serif.x-unicode Cambria font.name.serif.x-western Cambria font.size.fixed.el 14 font.size.fixed.x-cyrillic 14 font.size.fixed.x-unicode 14 font.size.fixed.x-western 14 font.size.variable.el 17 font.size.variable.x-cyrillic 17 font.size.variable.x-unicode 17 font.size.variable.x-western 14 gfx.crash-guard.d3d11layers.appVersion 91.7.0 gfx.crash-guard.d3d11layers.deviceID 0x0046 gfx.crash-guard.d3d11layers.driverVersion 8.15.10.2900 gfx.crash-guard.d3d11layers.feature-d2d true gfx.crash-guard.d3d11layers.feature-d3d11 true gfx.crash-guard.status.d3d11layers 2 gfx.crash-guard.status.wmfvpxvideo 2 gfx.crash-guard.wmfvpxvideo.appVersion 91.8.0 gfx.crash-guard.wmfvpxvideo.deviceID 0x0046 gfx.crash-guard.wmfvpxvideo.driverVersion 8.15.10.2900 idle.lastDailyNotification 1650449069 layers.mlgpu.sanity-test-failed false media.gmp.storage.version.observed 1 media.hardware-video-decoding.failed false network.cookie.cookieBehavior 3 network.cookie.prefsMigrated true network.predictor.cleaned-up true network.trr.blocklist_cleanup_done true places.database.lastMaintenance 1650120069 places.history.enabled false places.history.expiration.transient_current_max_pages 112348 privacy.donottrackheader.enabled true privacy.purge_trackers.date_in_cookie_database 0 privacy.purge_trackers.last_purge 1650449069156 security.enterprise_roots.enabled true security.remote_settings.crlite_filters.checked 1637338651 security.remote_settings.intermediates.checked 1637338651 security.sandbox.content.tempDirSuffix {9e57fa33-a6cd-4ec3-b8f9-b1947dad3bf9} security.sandbox.plugin.tempDirSuffix {9910efed-9624-4772-b150-f0843529db3e} signon.importedFromSqlite true storage.vacuum.last.index 1 storage.vacuum.last.places.sqlite 1650120068 ui.osk.debug.keyboardDisplayReason IKPOS: Touch screen not found. Important Locked Preferences Name Value fission.autostart.session false Places Database Integrity Accessibility Activated false Prevent Accessibility 0 Accessible Handler Used true Accessibility Instantiator Library Versions Expected minimum version Version in use NSPR 4.32 4.32 NSS 3.68.3 3.68.3 NSSSMIME 3.68.3 3.68.3 NSSSSL 3.68.3 3.68.3 NSSUTIL 3.68.3 3.68.3 Sandbox Content Process Sandbox Level 0 Effective Content Process Sandbox Level 1 Win32k Lockdown State for Content Process Win32k Lockdown disabled -- Preference not set Startup Cache Disk Cache Path C:\Users\Isabel\AppData\Local\Thunderbird\Profiles\ceaci5v2.default\startupCache\startupCache.8.little Ignore Disk Cache true Found Disk Cache on Init false Wrote to Disk Cache true Internationalisation & Localisation Application Settings Requested Locales ["en-GB","en-US"] Available Locales ["en-US","en-GB"] App Locales ["en-GB","en-US"] Regional Preferences ["en-GB"] Default Locale "en-US" Operating System System Locales ["en-GB"] Regional Preferences ["en-GB"] Remote Debugging (Chromium Protocol) Accepting Connections false URL Printing Troubleshooting Modified print settings Name Value print_printer Canon TS6300 series print.more-settings.open true print.printer_Canon_Bubble-Jet_BJC-3000.print_bgcolor false print.printer_Canon_Bubble-Jet_BJC-3000.print_bgimages false print.printer_Canon_Bubble-Jet_BJC-3000.print_duplex 0 print.printer_Canon_Bubble-Jet_BJC-3000.print_edge_bottom 0 print.printer_Canon_Bubble-Jet_BJC-3000.print_edge_left 0 print.printer_Canon_Bubble-Jet_BJC-3000.print_edge_right 0 print.printer_Canon_Bubble-Jet_BJC-3000.print_edge_top 0 print.printer_Canon_Bubble-Jet_BJC-3000.print_footercenter print.printer_Canon_Bubble-Jet_BJC-3000.print_footerleft &PT print.printer_Canon_Bubble-Jet_BJC-3000.print_footerright &D print.printer_Canon_Bubble-Jet_BJC-3000.print_headercenter &T print.printer_Canon_Bubble-Jet_BJC-3000.print_headerleft print.printer_Canon_Bubble-Jet_BJC-3000.print_headerright print.printer_Canon_Bubble-Jet_BJC-3000.print_in_color true print.printer_Canon_Bubble-Jet_BJC-3000.print_margin_bottom 0.5 print.printer_Canon_Bubble-Jet_BJC-3000.print_margin_left 0.5 print.printer_Canon_Bubble-Jet_BJC-3000.print_margin_right 0.5 print.printer_Canon_Bubble-Jet_BJC-3000.print_margin_top 0.5 print.printer_Canon_Bubble-Jet_BJC-3000.print_orientation 0 print.printer_Canon_Bubble-Jet_BJC-3000.print_page_delay 50 print.printer_Canon_Bubble-Jet_BJC-3000.print_paper_height 297 print.printer_Canon_Bubble-Jet_BJC-3000.print_paper_id 9 print.printer_Canon_Bubble-Jet_BJC-3000.print_paper_size_unit 1 print.printer_Canon_Bubble-Jet_BJC-3000.print_paper_width 209.9 print.printer_Canon_Bubble-Jet_BJC-3000.print_resolution 360 print.printer_Canon_Bubble-Jet_BJC-3000.print_reversed false print.printer_Canon_Bubble-Jet_BJC-3000.print_scaling 1 print.printer_Canon_Bubble-Jet_BJC-3000.print_shrink_to_fit true print.printer_Canon_Bubble-Jet_BJC-3000.print_to_file false print.printer_Canon_Bubble-Jet_BJC-3000.print_unwriteable_margin_bottom 20 print.printer_Canon_Bubble-Jet_BJC-3000.print_unwriteable_margin_left 14 print.printer_Canon_Bubble-Jet_BJC-3000.print_unwriteable_margin_right 14 print.printer_Canon_Bubble-Jet_BJC-3000.print_unwriteable_margin_top 12 print.printer_Canon_Inkjet_S200.print_bgcolor false print.printer_Canon_Inkjet_S200.print_bgimages false print.printer_Canon_Inkjet_S200.print_duplex -437918235 print.printer_Canon_Inkjet_S200.print_edge_bottom 0 print.printer_Canon_Inkjet_S200.print_edge_left 0 print.printer_Canon_Inkjet_S200.print_edge_right 0 print.printer_Canon_Inkjet_S200.print_edge_top 0 print.printer_Canon_Inkjet_S200.print_evenpages true print.printer_Canon_Inkjet_S200.print_footercenter print.printer_Canon_Inkjet_S200.print_footerleft &PT print.printer_Canon_Inkjet_S200.print_footerright &D print.printer_Canon_Inkjet_S200.print_headercenter print.printer_Canon_Inkjet_S200.print_headerleft &T print.printer_Canon_Inkjet_S200.print_headerright &U print.printer_Canon_Inkjet_S200.print_in_color true print.printer_Canon_Inkjet_S200.print_margin_bottom 0.5 print.printer_Canon_Inkjet_S200.print_margin_left 0.5 print.printer_Canon_Inkjet_S200.print_margin_right 0.5 print.printer_Canon_Inkjet_S200.print_margin_top 0.5 print.printer_Canon_Inkjet_S200.print_oddpages true print.printer_Canon_Inkjet_S200.print_orientation 0 print.printer_Canon_Inkjet_S200.print_page_delay 50 print.printer_Canon_Inkjet_S200.print_paper_data 9 print.printer_Canon_Inkjet_S200.print_paper_height -1.00 print.printer_Canon_Inkjet_S200.print_paper_name print.printer_Canon_Inkjet_S200.print_paper_size_unit 1 print.printer_Canon_Inkjet_S200.print_paper_width -1.00 print.printer_Canon_Inkjet_S200.print_resolution 360 print.printer_Canon_Inkjet_S200.print_reversed false print.printer_Canon_Inkjet_S200.print_scaling 1.00 print.printer_Canon_Inkjet_S200.print_shrink_to_fit true print.printer_Canon_Inkjet_S200.print_to_file false print.printer_Canon_Inkjet_S200.print_unwriteable_margin_bottom 0 print.printer_Canon_Inkjet_S200.print_unwriteable_margin_left 0 print.printer_Canon_Inkjet_S200.print_unwriteable_margin_right 0 print.printer_Canon_Inkjet_S200.print_unwriteable_margin_top 0 print.printer_Canon_MG5300_series_Printer_WS.print_bgcolor false print.printer_Canon_MG5300_series_Printer_WS.print_bgimages false print.printer_Canon_MG5300_series_Printer_WS.print_duplex -437918235 print.printer_Canon_MG5300_series_Printer_WS.print_edge_bottom 0 print.printer_Canon_MG5300_series_Printer_WS.print_edge_left 0 print.printer_Canon_MG5300_series_Printer_WS.print_edge_right 0 print.printer_Canon_MG5300_series_Printer_WS.print_edge_top 0 print.printer_Canon_MG5300_series_Printer_WS.print_evenpages true print.printer_Canon_MG5300_series_Printer_WS.print_footercenter print.printer_Canon_MG5300_series_Printer_WS.print_footerleft &PT print.printer_Canon_MG5300_series_Printer_WS.print_footerright &D print.printer_Canon_MG5300_series_Printer_WS.print_headercenter print.printer_Canon_MG5300_series_Printer_WS.print_headerleft &T print.printer_Canon_MG5300_series_Printer_WS.print_headerright &U print.printer_Canon_MG5300_series_Printer_WS.print_in_color true print.printer_Canon_MG5300_series_Printer_WS.print_margin_bottom 0.5 print.printer_Canon_MG5300_series_Printer_WS.print_margin_left 0.5 print.printer_Canon_MG5300_series_Printer_WS.print_margin_right 0.5 print.printer_Canon_MG5300_series_Printer_WS.print_margin_top 0.5 print.printer_Canon_MG5300_series_Printer_WS.print_oddpages true print.printer_Canon_MG5300_series_Printer_WS.print_orientation 0 print.printer_Canon_MG5300_series_Printer_WS.print_page_delay 50 print.printer_Canon_MG5300_series_Printer_WS.print_paper_data 9 print.printer_Canon_MG5300_series_Printer_WS.print_paper_height -1.00 print.printer_Canon_MG5300_series_Printer_WS.print_paper_name print.printer_Canon_MG5300_series_Printer_WS.print_paper_size_unit 1 print.printer_Canon_MG5300_series_Printer_WS.print_paper_width -1.00 print.printer_Canon_MG5300_series_Printer_WS.print_resolution 600 print.printer_Canon_MG5300_series_Printer_WS.print_reversed false print.printer_Canon_MG5300_series_Printer_WS.print_scaling 1.00 print.printer_Canon_MG5300_series_Printer_WS.print_shrink_to_fit true print.printer_Canon_MG5300_series_Printer_WS.print_to_file false print.printer_Canon_MG5300_series_Printer_WS.print_unwriteable_margin_bottom 20 print.printer_Canon_MG5300_series_Printer_WS.print_unwriteable_margin_left 13 print.printer_Canon_MG5300_series_Printer_WS.print_unwriteable_margin_right 13 print.printer_Canon_MG5300_series_Printer_WS.print_unwriteable_margin_top 12 print.printer_Canon_TS6300_series.print_bgcolor false print.printer_Canon_TS6300_series.print_bgimages false print.printer_Canon_TS6300_series.print_duplex 1 print.printer_Canon_TS6300_series.print_edge_bottom 0 print.printer_Canon_TS6300_series.print_edge_left 0 print.printer_Canon_TS6300_series.print_edge_right 0 print.printer_Canon_TS6300_series.print_edge_top 0 print.printer_Canon_TS6300_series.print_footercenter print.printer_Canon_TS6300_series.print_footerleft &PT print.printer_Canon_TS6300_series.print_footerright &D print.printer_Canon_TS6300_series.print_headercenter &T print.printer_Canon_TS6300_series.print_headerleft print.printer_Canon_TS6300_series.print_headerright print.printer_Canon_TS6300_series.print_in_color true print.printer_Canon_TS6300_series.print_margin_bottom 0.5 print.printer_Canon_TS6300_series.print_margin_left 0.5 print.printer_Canon_TS6300_series.print_margin_right 0.5 print.printer_Canon_TS6300_series.print_margin_top 0.5 print.printer_Canon_TS6300_series.print_orientation 0 print.printer_Canon_TS6300_series.print_page_delay 50 print.printer_Canon_TS6300_series.print_paper_height 296.968 print.printer_Canon_TS6300_series.print_paper_id 9 print.printer_Canon_TS6300_series.print_paper_size_unit 1 print.printer_Canon_TS6300_series.print_paper_width 209.973 print.printer_Canon_TS6300_series.print_resolution 600 print.printer_Canon_TS6300_series.print_reversed false print.printer_Canon_TS6300_series.print_scaling 1 print.printer_Canon_TS6300_series.print_shrink_to_fit true print.printer_Canon_TS6300_series.print_to_file false print.printer_Canon_TS6300_series.print_unwriteable_margin_bottom 20 print.printer_Canon_TS6300_series.print_unwriteable_margin_left 13 print.printer_Canon_TS6300_series.print_unwriteable_margin_right 13 print.printer_Canon_TS6300_series.print_unwriteable_margin_top 20

Asked by Alan Jones prije 1 godina

Answered by Wayne Mery prije 1 godina

  • Arhivirano

Can not open mail's folders

Hello, For some reason I can not load my e-mails in mail folders any more. Please check the image from attachment. In one moment in the past I just copied the content of… (pročitajte više)

Hello,

For some reason I can not load my e-mails in mail folders any more. Please check the image from attachment. In one moment in the past I just copied the content of the Thunderbird folder as a backup. Now, when replace the current content by the backup files, Thunderbird opens all backup e-mails correctly. It seems that somehow current files in the path C:\Users\38164\AppData\Roaming\Thunderbird\Profiles\ir635php.default-release\Mail are corrupted? To make matters worse, I use POP3. Is there any way to recover my e-mails?

Best regards,

Nenad Mitic

Asked by mitic.nenad83 prije 2 godina

Last reply by Toad-Hall prije 1 godina

  • Arhivirano

Can't connect to a website after Firefox update.

I get an ERROR when I try to access the OKCupid.com Site from my PC (Firefox, latest version) or use the link from the email sent to me by OKCupid (which should open in F… (pročitajte više)

I get an ERROR when I try to access the OKCupid.com Site from my PC (Firefox, latest version) or use the link from the email sent to me by OKCupid (which should open in Firefox).

I’ve cleared all cookies and still get a screen that says :

“It’s not you, It’s us. We’re having trouble reaching our servers. Please try again”

Retrying does not help.

I can get access using Microsoft Edge.

Is there a solution for the problem ?

Thanks, Rod

Asked by roderickcs prije 1 godina

Last reply by FredMcD prije 1 godina

  • Arhivirano

Can not open email. Keep getting error message XULRunner: Platform version '91.6.0' is not compatible

Hi, When I try to log in to my Mozilla Thunderbird email, I immediately get a XULRunner error window with this message: Error: Platform version '91.6.0' is not compatib… (pročitajte više)

Hi,

When I try to log in to my Mozilla Thunderbird email, I immediately get a XULRunner error window with this message: Error: Platform version '91.6.0' is not compatible with minVersion >= 91.7.0 maxVersion <= 91.7.0

I can't open my email at all. Help?? Screen shot of the message has been attached below.

I think I read something that said reinstall? But, if I do that will my email history still be there? I have one email that is particularly important and want to be sure i can access it.

Please help...

thanks very much

Asked by rogers523711 prije 1 godina

Last reply by david prije 1 godina

  • Arhivirano

Bookmarks Sidebar Not Responsive

I am using the bookmarks sidebar with Firefox on Windows 11. Several times a week, the bookmarks toolbar will become unresponsive - Clicking on links or folders to open/… (pročitajte više)

I am using the bookmarks sidebar with Firefox on Windows 11. Several times a week, the bookmarks toolbar will become unresponsive - Clicking on links or folders to open/close doesn't work. Closing and reopening the browser solves the problem. I can still click on links on web pages and open or close tabs, just the bookmarks sidebar becomes unresponsive.

I have literally no extensions installed in Firefox, just the default Facebook container. No themes other than the system theme either.

Any thoughts to resolve the issue?

Thanks!

Asked by Tim Martin prije 2 godina

Last reply by FredMcD prije 1 godina

  • Arhivirano

Lost all my research work on private tabs due to crash

So i have been doing some research on a topic and had tons of tabs open in private tabs (I have this bad habit to start researching on some topic in private windows coz m… (pročitajte više)

So i have been doing some research on a topic and had tons of tabs open in private tabs (I have this bad habit to start researching on some topic in private windows coz more user access this laptop ) , i had to note down all the info but then suddenly the firefox browser crashes and i lose all my tabs .. is THERE ANY WAY TO GET BACK MY TABS OR ATLEAST THE LIST OF THE SITES SO I CAN GO BACK ON THEM TO RETRIEVE SOME INFO ???

Asked by raghavgarg.rgvg prije 1 godina

Last reply by FredMcD prije 1 godina

  • Arhivirano

My website session variable is being cleared - intermittently

My application www.myfloorschedule.com has always worked well with Firefox. Beginning last month users report that they are being taken back to the home page while trying… (pročitajte više)

My application www.myfloorschedule.com has always worked well with Firefox. Beginning last month users report that they are being taken back to the home page while trying to work in the application. This occurs intermittently. Internally, our code does returns you to the home page when the session variable is null. I am able to replicate this problem. It occurs all the time when I turn on strict privacy. But with strict privacy off, it still occurs, although not on every page, all the time.

I suspect Firefox because testing with Chrome and Edge give no similar problem.

Thanks for any ideas on this. Terence

Asked by terencew prije 1 godina

Last reply by cor-el prije 1 godina