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I've been using what I gather is an "older" profiles system via about:profiles.

Now if I:

1. go to about:profiles and open my second profile in another window, 2. close second window and about:profiles page, 3. open about:profiles again in first window,

I get "Another copy of Firefox has made changes to profiles. You must restart Firefox before making more changes."

This happens every single time, even though I've made zero changes to profiles, and is extremely annoying.

Can/should I migrate my profiles to the new profile manager? How to do this?

This is Firefox 142.0.1 on Windows 10. I prefer to have a local copy of the Firefox profile saved to a USB stick as a simple backup and for copying to another PC if necessary. I have been doing this for years, but now I am unable to do so because Windows gives me an "access denied" error for all of the files in the top-level profile directory. I cannot even open them in Administrator mode. If I try to copy the profile directory as described in your help pages, it says that I need permission from the account that I am logged in as in order to access the files! I have been using Windows since version 3.0 and I cannot understand what Firefox has done to make the profile inaccessible to everything but itself. Obviously, Firefox is able to read the files without additional permissions, so why can't I?

I moved to a new PC and copied my thunderbird profile for my emails. I do not have access to my old PC at the moment. Is there any way to "log out" or disable the emails on the other PC by deleting the thunderbird profile access or similar?

I could go manually through google to log them out, but it will also remove the access on the new PC and in this situation there are a lot of accounts and the setup is a hassle.

"Your Thunderbird profile cannot be loaded. It may be missing or inaccessible" keeps appearing mid-screen. version 147.0.1 re-installed several times (Win-10). Transfers of profile attempted from operating PC (Win-10) Cannot locate profile even in a "fresh Install" although the shortcut appears on screen and other associated files seem to be installed. Helps have been downloaded and tried. Same issue. I've received help suggestions from Lin and sfhowes both on 2-6-26.. Thanks for your help.

At startup, Firefox starts with an account setup screen. I have been using current setup for 3 years. Tried troubleshoot mode to no avail. Had same problem 3 years ago.

It induced me to create a new profile. Then, I lost the old one. Who even knew about profiles? Firefox is now filling in passwords, among other serious setting changes I did not make. This is the worst experience I ever had with a browser. Firefox has been my steady for decades, always dependable and easy to manage. I think we broke up today.

Just lately, Firefox has been going on about Profiles, I don't know why. I have no need for such things, yet in my Windows menu, everything says "– Original profile" at the end. All this does is make things difficult to see. How can I get rid of it, please?

Hello, i am currently woking on an issue inside of the latest version of thunderbird. We have the data file for thunderbird located on the desktop. It shows as 37gb of data. however when we try to open the data file from inside of thunderbird. We cannot see any of the information from the folder. If i go all the was into the data file directory and select sub folders, they will open inside of thunderbird and show correct data. however, when i set thunderbird to open the entire directory with its sub folders, the application does not display any of the sub folders or information from inside the folders. We have attempted to go into properties and repair the file from inside thunderbird. It shows as 0kb file inside of thunderbird. it shows as a 37gb folder on the desktop. Once again to clarify, i can access specific directories inside the data folder but not the data folder as a whole. Any support or suggestions would be greatly appreciated. Thanks You

Before i got the Profiles update that rolled out relatively recently, i created another firefox profile from the "about:profiles" page. I do not see this second profile in the new Profiles tab in the menu in my default profile. Is there a way to transfer the profile, maybe mess with the files and the folder of firefox, so i will be able to switch profiles from the Profiles tab, and not go through "about:profiles" every time? or just create a new profile and tell me how to transfer the data, where to find the existing one thanks.

I have used Firefox for years, both out of conviction and to help protect my privacy, even though I often put up with images and forms not displaying on web pages.

Then, three times in two months, after restarting Firefox, I found all my tabs, bookmarks and browser history had disappeared. The only thing I did between restarts was to run Wise Care 365 to clear some space on my laptop, something I had done hundreds of times before.

The first time the loss occurred I found I had a new profile, a feature I neither wanted nor was consulted about. At least I was able to get back to my original profile. The next two times this proved impossible.

Firefox "support" was of no use. Multiple searches produced nothing which helped. After agonising hours, I was able to retrieve my bookmarks and my Firefox browser history through Microsoft Edge. But as a writer and (award-winning) journalist I cannot afford to risk losing my research and links.

So although I disapprove of some Microsoft business practices. I am moving to Edge. If I have missed something that makes sense of this, I would be pleased to hear it. In the meantime, Mozilla needs to improve its product and customer service.

Wishing its customers well,

Francis Shennan

Hi, I am extremely frustrated at my situation: I have a desktop (main computer), laptop and mobile phone all using Thunderbird, with a GMAIL account (IMAP) On my laptop I accidentally deleted the contents of the Archive (Thunderbird folder) and promptly ALL EMAILS AND HISTORY of emails wer LOST on said laptop. They subsequently disappeared on my mobile phone also. The delete action was also uploaded to GMAIL.com and I could not recover them there as it said I am using a different program. I then went on my desktop in offline mode and all my emails are there in Thunderbird (minus approx 5 days worth while the desktop remained offline (no big deal).

I have tried EVERYTHING to back up/export the profile from my desktop (while offline) and upload the mails onto my laptop to recover them and hopefully feed them to GMAIL. Nothing happens, they do not appear. I see all my emails within the thunderbird profile folder in a "IMAP.GMAIL.COM" folder but not in a "Mail" folder (is that relevant)? Is the laptop loading the emails then immediately deleting them, because it is syncing with GMAIL? I am so so lost. Please help. Thank you

Running Windows 11. Recently there is a small gear symbol on the Firefox icon in the Taskbar. I don't want it there and it's irritating as hell. Apparently it has something to do with profile. I don't care what it has to do with, I want it to go away. I went to about:config and set browser.profiles.enabled to false, but every time I restart Firefox, it apparently gets set to true again.

There is no reason for Firefox to have forced this visual change on users. How do I make the gear go away permanently? The gear goes or Firefox gets uninstalled and I'll go back to Chrome.

My toolbar disappeared in January very disappointed because I don't want to take my computer to the fix it man here in town when It was not something I did but rather came with an update.

Hello. Today, gone through updates from 115.10.1 to 115.18.0 to 128.14.0 to now 140.6.0 and still cannot shut down Thunderbird in one profile, to then be offered a choice of profile and changeover. It just would not today do that. Instead it re-opens in the original profile, without the profile selection box. Any solutions? Thanks.

I deleted my Thunderbird account and created a new one on the same computer. I used a Profile saved on my external hard drive. The address book info was replicated. The hierarchy of folders and their emails were not replicated in the left hand pane. Is there a way to retrieve those folders with their content? Please, I am not super techno-savvy, so take me step by step. Thank you.

I tried to transfer my Thunderbird e-mail account to a new Laptop. I followed the instructions for using an external harddrive. I copied my profile , connected the external harddrive to the new device and filled my profile in. But actually I don't find Thunderbird e-mail in the taskbar and I can't access to it. What do I have to do?

My power just went out for a second, now Firefox its acting like I've never used it.

I've never had this problem. Firefox has worked just fine for years. I have never had an issue with FireFox. Now I'm being told to select a profile like there isn't a set of folders with files dating back to 2021 sitting next to these fresh new folders full of files all dated to today.—I don't know shit by the way, Google told me where the profile stuff is or something idk im pissed.

How do I get Firefox to recognize the same old mountain of files its been using to store bookmarks, passwords, and all the rest is right under its stupid nose? And no the about:profiles page just gives me another blank profile to choose.

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