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Hello,

I recently updated to Firefox 130 on my Windows 11 laptop, but my Android 14 device still shows version 129.0.2. When I check "What's New in Firefox" from the Android app, it displays version 130 in the webpage it opens up. Is there a known issue with updating to version 130 on Android, or is it being rolled out in phases? Please advise.

Thank you.

I installed Thunderbird v128.2.0esr to a new laptop and cannot find the table view/card view icon for configuring the message list and its columns. There is no longer any icon next to the quick filter bar, it seems to be gone in this version.

It stopped working saying can't load xpcom. When trying to download new thunderbird Avast finds a virus although the claim is The file named XUL. DLL is developed by Mozilla Foundation. The program is primarily used by the software XUL Runner. The file is confirmed to be safe because it is supported by the original developer Mozilla and is used by the popular browser Firefox. The file has not been involved in any virus issue earlier. win64-evo-gen:[Trj]

Hello, During a recent software update not long ago, I lost my entire Spell Check ability and Dictionary's won't even load anymore. I figure I need to delete the program and reload, but I'm afraid of losing all my folders that have been created over the years of using Thunderbird Mail.

Could someone please explain the procedures for me to delete and reload without losing all my important folders. These folders have years of important emails stored in them.

Thanks a bunch!!

A recent Thunderbird update (auto update) must've been interrupted, because I keep getting a "Reboot your computer to complete the update" message. I have rebooted many times with no change. I tried to uninstall Thunderbird, but get the same message. I also tried to reinstall it, but no change. The Thunderbird icon has also changed to a computer with a disk in the front. Any ideas??

The profile manager goes out of it's way to provide all possible options *except* the one that's needed most:

How to simply "switch" from one profile to another profile?

When a new Thunderbird installation is created, all profile operations are limited to the profiles created when Thunderbird is installed. Other profiles that are available in the right location under Users\---\AppData\Roaming\Thunderbird\Profiles\* are simply ignored without any possible, or at least obvious, route to switch to them and / or activate them. Why?

This issue is a real problem when attempting to migrate existing Thunderbird settings, mail data, etc., from one physical workstation to another. Fortunately I found a fix by grabbing the mail\pop_account folder under the old profile and plugging that folder into the new profile. Still there was additional aggravation associated with lost settings, another import / export for the calender, etc., etc.

Again, why does this have to be difficult?

Hi I am trying to populate thunderbird with the contacts, emails, calendar, signatures etc from outlook 2007 due to being told it would stop working next week. I was advised to use thunderbird 31.8.0 but have several problems with stuff not coming across properly.

Is that TB the right one to use?

The main problem at the moment is that we use address book "EmailDisplayName" in outlook for the customers name, this is mainly because we use the name field for their customer number. However this field is not coming across to TB. I have exported the contacts from both outlook and TB so i can see what fields are there.

Am i correct that my only option is to edit the address book in excel to move the name to a different field?

Unfortunately we have over 39k addresses and some are in a different format as we only started using the name field for the customer number 4 years ago. So 16 years of customers who have not come back yet are in a different format - the customer number is under home phone.

After today's W10 update, I'm getting an error on Firefox:

XULRunner: Error: Platform version 129.0.2 not compatible with

minVersion >= 128.0.2
maxVersion <=128.0.2

What do I do now? It's a Lenovo 64 bit machine.

I tried moving the data, but the issue i get when i try to open the Profile Folder in the troubleshooting information window, i get an error message saying the location is not available I added a photo of the error message

I cannot print anything on my computer since this PDF Print appeared. Everything was going along as per normal, now this. How do I get it back to the "normal" situation for me. Receive an email, hit the print button and lo and behold a printed sheet, etc. It is driving me to distraction. I have been using FireFox since whenever, no problems. I'm not too computer savvy but enjoy its use like anyone else. Something I will be able to follow and implement. I have seen a delete article but couldn't get it to do anything for. I just want to delete it. I cannot even print a normal letter I have written. Than kyou most sincerelyTimothy Barclay teejay1949@gmail.com

On Friday 24/09/06, I deleted my thunderbird-profile-file without immediately realizing it. I realized it on Monday 24/09/07, by opening the program and getting an error message. A new profile-file was immediately initialized by the program and also a program-update was made to version 128.2.0esr (32-Bit)). Unfortunately, I do not know the version, I used before the update Using your instructions from the Mozilla knowledge-base, I was able to restore the file-situation, as it was before my mistake killing my profile. Although trying now for three days getting the old data (inbox, sent mails, address book) in the new profile by importing or over writing I didn't have any success. Trying to import old profile-data by the program-tool results in an error message. When overwriting the existing files with the old ones, I get new folders, but they were all empty. After long time of research in your knowledge-base, trying mentioned solutions without success, I suppose that it is no more a question of recreating a knew profile but a question of the program-update made on Monday and a data conflict between the two program versions. I Think the new version cannot handle with the old data. I would like to install the version I used before the update, but do not know whether which version it was nor where I could find an old program-version? Or is there a possibility to manage old data with the new version, and I do not know it? Perhaps you can reconstruct the old program-version by seeing the content in the folders of my old profile-file appended below (explorer screen shot) I would be grateful if You could help me retrieving my old data (Inbox, sent etc.).