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I am working on a stig for Mozilla Firefox and I'm trying to do a scap compliance scan but or some reason I am getting a score of zero on all systems. We do patch regularly and at some point one of the version upgrades caused our compliance scans stopped working. I need a fix and cannot find anything when searching for this issue.

Hi guys,

I'm trying to uninstall an extension using a GPO, but it's not working.

I've placed a GPO on the user's OU and configured the ID to be removed in the User-Part of that GPO. I previously retrieved the ID using about:debugging.

But nothing happens; the extension isn't removed. (Logoff/Logon/reboot/gpupdate /force .....)

128.11.0esr (64-Bit)

KeePassXC-Browser Extension

The GPOs for Edge and Chrome have the same function. Enter the ID there, and the extension is reliably removed.

Any suggestions? Thanks

Michael

Hello. When navigating YouTube on the main page, if you simply Hover the mouse over "Previous page (Alt+Left)", then SOMETIMES strange music or some strange video plays. Important: there is no video of this unknown video, just the sound plays. Other browser tabs are closed, only the YouTube tab is open. I use Firefox ESR, since I have Windows 7, I use the latest version of Firefox ESR. The extensions that are installed are Ublock origin and uvpn. I don't know if it could have been infected by an unknown virus? I scanned with ESET, installed Comodo, but the problem was not solved. I would really like you to sort this out. Please don't ignore me. I want to understand what's going on. I am open to new questions on this topic that will help resolve this situation.

GNU nano 8.6 /etc/firefox/policies.json {

 "policies": {
   "DisableFirefoxStudies": true,
   "DisableTelemetry": true,
   "DisableSystemAddonUpdate": true

   "Preferences": {
     "app.normandy.enabled": false,
     "app.shield.optoutstudies.enabled": false,
     "extensions.autoDisableScopes": 15
    }
  }
} Hidden modifications to settings and extensions is absolutely not OK!!!!!!

This is a security environment.

Dear Sir or Madam,

We are experiencing an issue with various users on our terminal servers whereby websites open very slowly when using Firefox. When I access the website using Edge from the same user session, everything works very quickly. We have already tried creating a new profile in Firefox and clearing the cache, but without success. Could you please help us?

The operating system used is Windows Server 2022.

Hello,

I had issue to verify the cert on android app for https://partners-enrichment.heytelecom.be. On Windows I didn't have the same issue.

version 144.0.2 / build id 20251027123126 / target arm64-v8a armeabi-v7a x86_64 Device: Samsung S22 / One UI 7.0 / Android version 15 / version S901U1UES8FYI2 / Security patch level September 1, 2025

Error: Secure Connection Failed, because its certificate issuer is unknown, the certificate is self-signed, or the server is not sending the correct intermediate certificates.

CertChain RCA: DigiCert Global Root G2 DCA: DigiCert Global G2 TLS RSA SHA256 2020 CA1 cert: partners-enrichment.heytelecom.be

1) I couldn't check the cert from the gui as on windows. Shield in search bar / Connection not secure doesn't opened the cert. Is it expected?

2) I found this helppage: https://support.mozilla.org/en-US/kb/setting-certificate-authorities-firefox

Unfortunately about:preferences isn't available on android (ref. https://www.reddit.com/r/firefox/comments/u593x0/how_to_access_to_aboutpreferences_on_android/)

I see in about:certificate which is the correct RCA (I verified the pem file with the root). DigiCert Global Root G2

Where do I check the Intermediate CA's (DCA)?

3) When exporting the RCA it has been download as: digicert-global-root-g2.pem.txt Why the txt at the end?

On Windows it downloads as digicert-global-root-g2.pem

Kind regards,

Hello

We want to set up a GPO that when users exit their Firefox browser, all of there cookies and cache gets deleted.

How do we do this?

Thanks

When I go to some websites, such as Corair.com it hangs. I cannot click on anything. If I try to access specific pages via a search engine the same happens. I can close the browser but the 8+ processes don't terminate so I have to kill them from task manager.

I clear all of my browser history when I close FF so I can't remember all of the sites this happens on, but it was more than just Corsair.com.

I'm using 140.2.0esr, but also had the problem with 140.1.0esr. I did not have this issue on 128.12.0esr (I upgrade to 140 after that).

I tried turning use hardware acceleration off/on, that didn't fix it.

I am just about to try safe mode.

Hi,

I have 2 machines (Win10 and Win11) with FF 140.3.1esr (32-bit) installed which demonstrates the same failure when I enter one site's url:

PR_CONNECT_RESET_ERROR

Chrome at the same machines goes at this url w/o any failures. Any ideas what to change on "about:config" in FF to allow it opening this url w/o such error?

Hello Everyone,

I am seeking assistance to configure Firefox browser so that internet access is blocked when the browser cannot download or access the proxy Auto-configuration (PAC) file. Our organisation enforces all web traffic through proxy servers defined by a PAC file. For compliance and security reasons, users should not have any direct internet access unless the browser is able to successfully retrieve and apply the PAC file.

The desired behaviour is:

1. Firefox attempts to download the PAC file from a defined URL. 2. If the PAC file is unreachable or fails to load (e.g., due to network restrictions or the device being outside the corporate network), Firefox should "fail closed" - meaning it should not allow any direct internet traffic. 3. This is effectively a "fail-block" mode: no fallback to direct connections, and no cached or bypassed proxy settings should allow internet browsing.

This behaviour is critical to prevent devices from accessing the internet without applying corporate proxy rules. I would like to know:

1/ Whether Firefox currently supports a setting or policy that enforces this fail-block condition when the PAC file is unavailable. 2/ If not, whether there are recommended configurations or enterprise policies (e.g., via `policies.json` or Group Policy templates) that could achieve equivalent enforcement.

Thank you for your assistance and guidance.

I have several users that are running Firefox 137. When attempting to update, they get the message that the organization has blocked updates. There is nothing I can see that we have done. Attempted to update registry and .json file. I cannot find where the block is coming from. Do I need to delete and reinstall?

I know nothing about the dev options for Internet settings and minor turned on and it says the remote server is set to production. No flipping idea what this is. Can somebody please help me?

I previously posted this question: https://support.mozilla.org/en-US/questions/1495577

Asking how to use the "intl.accept_languages" setting within the JSON for the new preferences setting within group policy.

A moderator posted this as a comment which I have only just noticed: "The value is a string, so it has to be in quotes "en-GB"" - the post is now too old for me to reply.

I'm still having issues using this setting even after putting the name in quotes. I've tried:

"intl.accept_languages": { "Value": "en-GB", "Status": "user" }

"intl.accept.languages": { "Value": "en-GB", "Status": "user" }

But neither work, please can someone clarify what exactly needs to be used within the JSON?

How to get rid of "Your browser is being managed by your organization"? This thing is driving me crazy(er)! Please 'dumb down' your reply, as I am not computer literate. If it's a malicious attack, my anti-virus is not picking it up. Thanks!