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from yesterday evening I can no long sign in to my ITV Hub

After using my laptop to view tv as usual all was fine until ealy evening when I could no long sign in to ITV hub. My email address & password are saved as usual but… (pročitajte više)

After using my laptop to view tv as usual all was fine until ealy evening when I could no long sign in to ITV hub. My email address & password are saved as usual but message said they are not correct. I tried 'forgot password' and changed it, still no good. Tried to create new account but still no use. I have no idea what has happened or what to do to restore it (Im an oldie). Everything else on the laptop seems to be ok, BBC, Ch 4 etc. Can anyone help please?

I cannot find anywhere on ITV site to get 'chat' or telephone help

Sign in Please check your email and password then try again Email Password

Asked by denisegreen7 prije 2 mjeseci

Last reply by CD429er prije 2 mjeseci

Duck Duck Go

Is there a problem with the DuckDuckGo add on? No matter what I try to add it to firefox I get a message telling me it cant be installed as the file is corrupt. This ap… (pročitajte više)

Is there a problem with the DuckDuckGo add on? No matter what I try to add it to firefox I get a message telling me it cant be installed as the file is corrupt. This appears to be on every DuckDuck add on? How is it sorted?

Asked by BulkyBalkan prije 1 mjeseci

Last reply by Terry prije 1 mjeseci

Syncing bookmarks across multiple devices

How do I sync bookmarks between computers and mobile devices so that there are no duplicates saved in bookmarks? I have 2 computers and at least 3 mobile devices in regul… (pročitajte više)

How do I sync bookmarks between computers and mobile devices so that there are no duplicates saved in bookmarks? I have 2 computers and at least 3 mobile devices in regular use, all with Firefox as the default browser. I have been using Firefox for over a decade and I have literally thousands of bookmarks saved. Whenever I go into the bookmarks menu to find a saved bookmark, I am confronted with multiple folders with the same names and the same bookmarks saved in each folder. Is there a Master record of bookmarks saved in the cloud that I can use as a default for each device or am I stuck with all of the duplicates and hours of comparing and deleting in order to make it all make sense?

Asked by truvoice1 prije 4 sedmica

Last reply by Waterdust prije 4 sedmica

How to block extension using policies.json

Hi, I planned to block my users from installing extensions/add-ons. I found an article that might be the answer (https://support.mozilla.org/en-US/questions/1308646). I… (pročitajte više)

Hi, I planned to block my users from installing extensions/add-ons. I found an article that might be the answer (https://support.mozilla.org/en-US/questions/1308646). I tried to create a simple policy (below), but somehow it does not work (I can still install any add-on/extension). What is wrong with my script? I'm using Firefox ESR 78.11.0 (64-bit) by the way.

My "policies.json" looks like this:

{

"policies": {
  "ExtensionSettings": {
    "*": {
      "blocked_install_message": "Blocked!",
      "install_sources": ["https://addons.mozilla.org/"],
      "installation_mode": "blocked"
    }
  }
}

Sincerely, Jonathan

Asked by Jonathan prije 3 sati

Last reply by Terry prije 3 sati

  • Arhivirano

Search with ctrl-k no longer works when keyword.enabled = false

For quite some time now I've had keyword.enabled set to false in my about:config because I don't like having the address bar try to autocomplete or turn things into searc… (pročitajte više)

For quite some time now I've had keyword.enabled set to false in my about:config because I don't like having the address bar try to autocomplete or turn things into search, when I do a ctrl-l.

I do like that I am still able to use ctrl-k to do a search when I need to. This would place a ? at the start of the field and whatever I type gets sent to search.

In a recent upgrade, ctrl-k still places the ? at the start of the address bar but doesn't send things to search. Instead, it now behaves as if I did a ctrl-l and typed in a bad URL.

I'm on Firefox 80 (on Fedora 32) but I can't be exactly sure which upgrade brought this change in behavior.

Is there a way to get the old behavior back? ctrl-l to enter a URL, ctrl-k to search.

Asked by Ed prije 2 godina

Last reply by Mike Kaply prije 1 godina

  • Arhivirano

the cookie "fakedomain.com" is safe or not

once i clear my data on the browser and restart the browser there is a cookie "fakedomain.com", i don't no weather this cookie is it safe or not can you confirm that and… (pročitajte više)

once i clear my data on the browser and restart the browser there is a cookie "fakedomain.com", i don't no weather this cookie is it safe or not can you confirm that and i attached the image of that cookie

Asked by pavithran9676 prije 2 godina

Last reply by Balázs Meskó prije 1 godina

  • Arhivirano

Java script web page will not print to a PDF file using DoPDF7.

NOWData - NOAA Online Weather Data at http://nowdata.rcc-acis.org/eax/ contains a web page that has a Java Script. When I click on a weather station, and click OK, then t… (pročitajte više)

NOWData - NOAA Online Weather Data at http://nowdata.rcc-acis.org/eax/ contains a web page that has a Java Script. When I click on a weather station, and click OK, then try to print to a PDF file using DoPDF7, a save as window opens up, but quickly closes, before I can do anything. I had to use IE to do wanted to do.

Asked by wworonick prije 2 godina

Last reply by Jonathan Watt prije 1 godina

  • Arhivirano

How to disable pinch-to-zoom in firefox 83.

In the new firefox update, using the pinch gesture on a trackpad zooms in the page without actually changing the zoom percentage of the page. Is there any way to get the … (pročitajte više)

In the new firefox update, using the pinch gesture on a trackpad zooms in the page without actually changing the zoom percentage of the page. Is there any way to get the old behavior back, where pages would have their zoom percentage change?

Asked by jefis21505 prije 2 godina

Last reply by Martin prije 1 godina

  • Arhivirano

Text Encoding default

I want to change text encoding so it defaults to Unicode. If I use the [alt] key then the View tab I can change it from Western but it reverts back after closing the page… (pročitajte više)

I want to change text encoding so it defaults to Unicode. If I use the [alt] key then the View tab I can change it from Western but it reverts back after closing the page. Sometimes that does not work because the Text Encoding option in the View tab is greyed out. The About Firefox window says I am up to date with 83.0 (64bit).

Asked by scrumble1 prije 2 godina

Last reply by Paul prije 1 godina

  • Arhivirano

Firefox "Save as" file list: Why are folders no longer at top?

I recently changed from Ubuntu Gnome to KDE Plasma. Now, when I'm running Firefox (v83) and click "Save as" to save a file from a web page, Firefox gives me a file list w… (pročitajte više)

I recently changed from Ubuntu Gnome to KDE Plasma. Now, when I'm running Firefox (v83) and click "Save as" to save a file from a web page, Firefox gives me a file list with directories mixed in alphabetically, rather than at the top. This is new behavior to me; I don't know if it's new with v83 (I was previously running v82), or if it's a KDE implementation issue.

Either way, I HATE having to scroll down through page after page of files and folders to find my destination folder. Since the dialog box also incorporates full-row select, I can't even click in the file list and type the first letter of my destination folder.

Please tell me there is a way to change this behavior and have Firefox's "Save as" dialog sort the files with directories at the top!

Thanks.

Asked by ExFido prije 2 godina

Last reply by Balázs Meskó prije 1 godina

  • Arhivirano

Shortcut Creation for Ubuntu 20.04.1

I have switched from Windows 10 to Ubuntu 20.04.1 and am having trouble creating website shortcuts now. With Windows I used the following method [Support - Create a des… (pročitajte više)

I have switched from Windows 10 to Ubuntu 20.04.1 and am having trouble creating website shortcuts now. With Windows I used the following method

From my research it looks this is supposed to work with Ubuntu as well? It is not working for me, is this possible?

Asked by Justin Reina prije 2 godina

Last reply by anilvijay5100 prije 1 godina

  • Arhivirano

Option to revert new zoom feature?

Is there any way to revert from the pinch zoom back to the full screen zoom? I know that you can do the css full screen zoom via ctrl + pinch, but it seems much more lagg… (pročitajte više)

Is there any way to revert from the pinch zoom back to the full screen zoom? I know that you can do the css full screen zoom via ctrl + pinch, but it seems much more laggy and slow than in older versions of Firefox. Is there some about:config option I can use to revert it? Or is it just baked in now.

Asked by Alex prije 2 godina

Last reply by Martin prije 1 godina

  • Arhivirano

Accessing Firefox account with secondary email address

Hi Everyone, I cannot access my Firefox account created with 1 of 2 email addresses I use, I'll call this emailA, and do not have Firefox in an Authenticator app nor can … (pročitajte više)

Hi Everyone,

I cannot access my Firefox account created with 1 of 2 email addresses I use, I'll call this emailA, and do not have Firefox in an Authenticator app nor can I find the recovery code. The account did have a secondary email address listed. I'll call this emailB. EmailB also gets all alerts when there are changes to the EmailA firefox account such as new system logins and password changes.

Given that emailb gets notifications regarding the account is there a way for me to gain access to the account with emailA as the primary address using emailB?

Failing that, is there support who I can contact to have the account under emailA deleted?

Regards,

Chris

Asked by caevans10 prije 2 godina

Last reply by Kiki prije 1 godina

  • Arhivirano

My former Firefox browser has gone away & now it is Yahoo. I desperately need my old Firefox back. PLEASE help. Thanks!

My former Firefox browser has been replaced by Yahoo (I think my granddaughter "accidentally# Numbered list item" did this)....I desperately want my old Firefox back. Pl… (pročitajte više)

My former Firefox browser has been replaced by Yahoo (I think my granddaughter "accidentally# Numbered list item" did this)....I desperately want my old Firefox back. Please help me. Thanks!

Asked by appalachain_trail prije 1 godina

Last reply by FredMcD prije 1 godina

  • Arhivirano

Firefox hangs when accessing the login page from simplisafe.com

Firefox hangs when trying to access the simplisafe.com login page. Don't like to change browsers to access this site. . . . Dave … (pročitajte više)

Firefox hangs when trying to access the simplisafe.com login page. Don't like to change browsers to access this site. . . .

Dave

Asked by david365 prije 1 godina

Last reply by FredMcD prije 1 godina

  • Arhivirano

Page zooming

Hi! Since today, when I was doing the "pinch to zoom" gesture on my touchpad, the browser behaved the same as if i did Ctrl + "+". Now it just zooms on the area around t… (pročitajte više)

Hi!

Since today, when I was doing the "pinch to zoom" gesture on my touchpad, the browser behaved the same as if i did Ctrl + "+". Now it just zooms on the area around the cursor. Any help?

Please see the referenced pictures Thanks.

Asked by marius_1296 prije 1 godina

Last reply by Martin prije 1 godina

  • Arhivirano

"The Media Could Not Be Played

For the last week or so, I've been having an issue with media not playing properly on websites. Specifically, when I read webpages which have embedded Twitter images or … (pročitajte više)

For the last week or so, I've been having an issue with media not playing properly on websites. Specifically, when I read webpages which have embedded Twitter images or videos, I see the message "The Media Could Not Be Played" where a screenshot of the media used to appear. There is a blue "Reload" button, and when I click it, I can briefly see the screenshot for a split second before "The Media Could Not Be Played" re-appears.

With YouTube videos, they fail to play and I get the message "An error occurred. Please try again later". This happens with both embedded videos on webpages, and directly on the YouTube website itself.

All of this media works properly when I open the same pages in another browser like Chrome. I would prefer not to switch browsers. Is there a way to fix this error?

Asked by box37 prije 1 godina

Last reply by FredMcD prije 1 godina

  • Arhivirano

How do I turn off these intrusive tab features?

I have found pretty much every extra short cut or feature that has been added to Tabs has either been useless for me, or an outright nuisance to deal with. And they all h… (pročitajte više)

I have found pretty much every extra short cut or feature that has been added to Tabs has either been useless for me, or an outright nuisance to deal with. And they all have to deal with when ever I try to move one tab from one window to another.

It used to be that I would try to move the tab, but then it didn't actually move it because just low enough for Firefox to decide that I actually wanted it to be a bookmark instead. Then it started to make it a bookmark because it was too high and hit the bookmark menu tab.

And now today it has added on the worst one yet, where if I don't put the tab right between the tabs of the other window it now decides that I actually wanted to turn one of those tabs into the one I was moving over.

Out of all of those this mos recent one is the most worthless of features because how much use it could give is vastly outweighed by its constant hindrance.

Is there any way to turn off any/all of these features?

Asked by ZachTJ00 prije 1 godina

Last reply by jscher2000 - Support Volunteer prije 1 godina