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No Sync and save your data option on Android

I'm trying to sync my data between my phone and Mac desktop, but the option isn't there. I'm attaching a screenshot from my phone. I'm running Sequoia 15.3.2 on the Mac… (pročitajte više)

I'm trying to sync my data between my phone and Mac desktop, but the option isn't there. I'm attaching a screenshot from my phone. I'm running Sequoia 15.3.2 on the Mac and Firefox app is updated on both devices.

Thanks for your help! Beth

Asked by bethw7 prije 2 mjeseci

Syncing the bookmarks on home page

So I asked a question already about my browser, not syncing to my laptop properly or at least I don't think it is. It's the bookmarks on the homepage I have the rows of b… (pročitajte više)

So I asked a question already about my browser, not syncing to my laptop properly or at least I don't think it is. It's the bookmarks on the homepage I have the rows of bookmarks where I just double click and go to my website that I want. Well, when I got my laptop, I downloaded Firefox and I synced everything to my laptop and it worked great including all my bookmarks in the rows. but now it just won't sync the bookmarks I have in the ROWS i have on the home page I would hate to delete the browser and then reinstall just have all my bookmarks in the rows that I want. I waited a whole day and a half to see if it would sync and it would not. Why is this the only part not syncing all my other bookmarks sync up including my passwords I also checked the settings in Firefox and everything I want has the box check marked. Also, I don't know how to reply back to anybody who helps me. The examples of the picture these are the types of bookmarks I'm talking about if I change it on my desktop, it will not change on my laptop.

Asked by Dolphin prije 1 mjeseci

Sync Account Disconnected

Since I started syncing Firefox on my IPhone, every time I close and open my Windows desktop Firefox, my sync account gets disconnected and I have to login in and put the… (pročitajte više)

Since I started syncing Firefox on my IPhone, every time I close and open my Windows desktop Firefox, my sync account gets disconnected and I have to login in and put the annoying verification code every time. It gets disconnected only on the desktop side and not on the Iphone. It's pretty annoying. Any ideas why this happens? Thanks in advance.

Asked by Luis Faga prije 1 mjeseci

Sync does not work, help articles old and not accurate

Good day, your sync for Firefox browser does not work between devices, help articles are also not accurate and probably not updated since a long time. I need something t… (pročitajte više)

Good day, your sync for Firefox browser does not work between devices, help articles are also not accurate and probably not updated since a long time.

I need something that works. If it does not work, it goes to the bin very fast.

Time is important and i do not have time to be wasting on low quality work and wasting my eyes on monitors to try to fix Firefox problems, so Im moving to another browser.

Thank you.

Asked by AEI_BG prije 1 mjeseci

Bookmarks synchronization does not work properly

I am often adding bookmarks on one device and needing it on another one. Synchronization is set up properly on my devices and does some of the job, but has a bug: - I ad… (pročitajte više)

I am often adding bookmarks on one device and needing it on another one. Synchronization is set up properly on my devices and does some of the job, but has a bug:

- I add a bookmark on my iPhone. - This bookmark is synchronized to my Macbook, see picture Bild1 - When opening this bookmark, the URL is not shown in the adress bar as a bookmarked website, see picture Bild2 - But what makes it more tedious and contrary to the idea of the tool: when entering key words existing in the bookmark's name, the bookmark is not shown in Firefox's suggestions, see picture Bild3

Asked by frtizluethi prije 2 mjeseci

Sync on Android Firefox it hangs and doesn't work!

Sync on Android Firefox app hangs and doesn't work neither on official Firefox app neither on Nightly app. Sync only work's if I sign out and sign in, when I'm pushing it… (pročitajte više)

Sync on Android Firefox app hangs and doesn't work neither on official Firefox app neither on Nightly app. Sync only work's if I sign out and sign in, when I'm pushing it it does nothing! That problem it's still there the last two months and after all the updates that both apps have received in that period. Does anyone have the same problem, is there anything that I can do to resolve it? Thank you all in advance. 👍🫡

Asked by The Niknaknok prije 2 mjeseci

Firefox on my Android will not sync with my PC Firefox browser

I have a Motorola Moto g Play 2023 Android phone with Firefox installed and set as my default browser. However, I can not view any tabs from my phone on my PC and the syn… (pročitajte više)

I have a Motorola Moto g Play 2023 Android phone with Firefox installed and set as my default browser. However, I can not view any tabs from my phone on my PC and the sync function on my phone's browser is refusing to sync. I have logged out and logged back in, I have gone though my settings in my phone, I have tried many different things and have not found a solution. Maybe there is something you might know that I haven't thought of?

Asked by John Cummings II prije 2 mjeseci

SYNC NOT SYNCING

I HAVE 4 DEVICES MAC13, MAC15, MADADDY15 & IPHONE WITH FIREFOX. I SEE MAC13, BUT ITS LISTED TWICE. MY MAC15 NOR MACDADDY15 DO NOT SHOW UP ON ANY OTHER DEVICES. WHAT … (pročitajte više)

I HAVE 4 DEVICES MAC13, MAC15, MADADDY15 & IPHONE WITH FIREFOX. I SEE MAC13, BUT ITS LISTED TWICE. MY MAC15 NOR MACDADDY15 DO NOT SHOW UP ON ANY OTHER DEVICES. WHAT DO I NEED TO DO TO FIX THIS?

Asked by Danno Metoyer prije 2 mjeseci

Firefox Not Syncing Saved Logins for My Site

I recently set up Firefox Sync on a new laptop. While most logins synced properly, my saved login for diseaseandmedicationawareness.com didn't transfer. The site opens fi… (pročitajte više)

I recently set up Firefox Sync on a new laptop. While most logins synced properly, my saved login for diseaseandmedicationawareness.com didn't transfer. The site opens fine, but Firefox doesn't auto-fill the credentials like it does on my old device. I've manually synced a few times, but no change. Any suggestions on how to fix this?

Asked by Oliver prije 1 mjeseci

My bookmarks from previous device don't sync to current device

My currently firefox browser on my new pc doesn't sync my bookmarks and extentions from my previous browser despite i already login firefox account. I've checked my firef… (pročitajte više)

My currently firefox browser on my new pc doesn't sync my bookmarks and extentions from my previous browser despite i already login firefox account. I've checked my firefox browser on my phone, all of my desktop bookmarks and bookmarks toolbar is still there, It just not transfer to my browser on pc even i already sign in the firefox account. Now i am affraid to use firefox browser on my pc as i'm scared of deleting all my bookmarks. Please help me, thank you

Asked by XaPhongThom prije 2 mjeseci

Firefox sync not working on one of my devices

Out of 3 devices, one is not syncing at all. Here are my logs: 1743113687624 Sync.LogManager DEBUG Flushing file log 1743113687629 Sync.LogManager DEBUG Log cleanup thre… (pročitajte više)

Out of 3 devices, one is not syncing at all. Here are my logs:

1743113687624 Sync.LogManager DEBUG Flushing file log 1743113687629 Sync.LogManager DEBUG Log cleanup threshold time: 1742249687629 1743113687633 Sync.LogManager DEBUG Done deleting files. 1743113689971 Sync.Engine.Tabs.Tracker DEBUG Detected a tab change, but conditions aren't met for a quick write or a score bump 1743113691803 Sync.Engine.Tabs.Tracker DEBUG Detected a tab change, but conditions aren't met for a quick write or a score bump 1743113692545 FirefoxAccounts DEBUG FxAccountsWebChannel message received: fxaccounts:fxa_status 1743113692546 FirefoxAccounts TRACE _receiveMessage for command fxaccounts:fxa_status 1743113692546 FirefoxAccounts DEBUG fxa_status received 1743113692546 FirefoxAccounts DEBUG fxa status ok=true - private=false, service=30b11ae57025e70b, context=oauth, pairing=false 1743113692804 Sync.Engine.Tabs.Tracker DEBUG Detected a tab change, but conditions aren't met for a quick write or a score bump 1743113692807 Sync.Engine.Tabs.Tracker DEBUG Detected a tab change, but conditions aren't met for a quick write or a score bump 1743113692816 Sync.Engine.Tabs.Tracker DEBUG Detected a tab change, but conditions aren't met for a quick write or a score bump 1743113693063 Sync.Engine.Tabs.Tracker DEBUG Detected a tab change, but conditions aren't met for a quick write or a score bump 1743113700192 Sync.Engine.Tabs.Tracker DEBUG Detected a tab change, but conditions aren't met for a quick write or a score bump 1743113714060 Sync.Engine.Tabs.Tracker DEBUG Detected a tab change, but conditions aren't met for a quick write or a score bump 1743113723954 Sync.Engine.Tabs.Tracker DEBUG Detected a tab change, but conditions aren't met for a quick write - bumping score 1743113724845 Sync.Engine.Tabs.Tracker DEBUG Detected a tab change, but conditions aren't met for a quick write or a score bump 1743113734671 Sync.Engine.Tabs.Tracker DEBUG Detected a tab change, but conditions aren't met for a quick write - bumping score 1743113734683 Sync.Engine.Tabs.Tracker DEBUG Detected a tab change, but conditions aren't met for a quick write or a score bump 1743113734718 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1743113735435 Sync.Engine.Tabs.Tracker DEBUG Detected a tab change, but conditions aren't met for a quick write or a score bump 1743113741241 Sync.Engine.Tabs.Tracker DEBUG Detected a tab change, but conditions aren't met for a quick write or a score bump 1743113772042 Sync.Engine.Tabs.Tracker DEBUG Detected a tab change, but conditions aren't met for a quick write or a score bump 1743113779831 Sync.Engine.Tabs.Tracker DEBUG Detected a tab change, but conditions aren't met for a quick write or a score bump 1743113783965 Sync.Engine.Tabs.Tracker DEBUG Detected a tab change, but conditions aren't met for a quick write or a score bump 1743113786207 Sync.Engine.Tabs.Tracker DEBUG Detected a tab change, but conditions aren't met for a quick write or a score bump 1743113787040 Sync.Engine.Tabs.Tracker DEBUG Detected a tab change, but conditions aren't met for a quick write or a score bump 1743113787410 Sync.Engine.Tabs.Tracker DEBUG Detected a tab change, but conditions aren't met for a quick write or a score bump 1743113788168 Sync.Engine.Tabs.Tracker DEBUG Detected a tab change, but conditions aren't met for a quick write or a score bump 1743113796655 Sync.RemoteTabs INFO Doing a tab sync. 1743113796655 Sync.Service DEBUG User-Agent: Firefox/136.0.4 (Windows NT 10.0; Win64; x64) FxSync/1.138.0.20250326231000.desktop 1743113796656 Sync.Service INFO Starting sync at 2025-03-28 00:16:36 in browser session XwJDOr_-ory1 1743113796656 Sync.Service DEBUG In sync: should login. 1743113796656 Sync.Service INFO User logged in successfully - verifying login. 1743113796656 Sync.RemoteTabs INFO Generating tab list with filter 1743113796658 FirefoxAccounts DEBUG FxAccountsProfileClient: Requested profile 1743113796658 FirefoxAccounts DEBUG getOAuthToken enter 1743113796658 FirefoxAccounts TRACE getCachedToken returning cached token 1743113796658 FirefoxAccounts DEBUG getOAuthToken returning a cached token 1743113796658 Sync.SyncAuthManager DEBUG unlockAndVerifyAuthState already has (or can fetch) sync keys 1743113796658 Services.Common.RESTRequest DEBUG GET request to https://profile.accounts.firefox.com/v1/profile 1743113796659 Sync.Status DEBUG Status.login: error.login.reason.network => success.status_ok 1743113796659 Sync.Status DEBUG Status.service: error.login.failed => error.login.failed 1743113796659 Sync.Service DEBUG Fetching unlocked auth state returned success.status_ok 1743113796677 Sync.RemoteTabs INFO Final tab list has 0 clients with 0 tabs. 1743113796967 Services.Common.RESTRequest DEBUG GET https://profile.accounts.firefox.com/v1/profile 304 1743113797647 FirefoxAccounts INFO Polling device commands. 1743113797648 Sync.Service DEBUG User-Agent: Firefox/136.0.4 (Windows NT 10.0; Win64; x64) FxSync/1.138.0.20250326231000.desktop 1743113797648 Sync.Service INFO Starting sync at 2025-03-28 00:16:37 in browser session XwJDOr_-ory1 1743113797648 Sync.Service DEBUG In sync: should login. 1743113797648 Sync.Service DEBUG Exception calling WrappedLock: LockException: Could not acquire lock. Label: "service.js: login".(resource://services-sync/util.sys.mjs:43:5) JS Stack trace: LockException@util.sys.mjs:43:5 throwLockException@util.sys.mjs:127:11 WrappedLock@util.sys.mjs:141:15 WrappedCatch@util.sys.mjs:112:27 login@service.sys.mjs:1052:66 sync/<@service.sys.mjs:1330:26 WrappedCatch@util.sys.mjs:112:27 sync@service.sys.mjs:1338:7 1743113797648 Sync.Service INFO Cannot start sync: already syncing? 1743113797648 Sync.Service DEBUG Not syncing: login returned false. 1743113797650 Services.Common.RESTRequest DEBUG GET request to https://api.accounts.firefox.com/v1/account/device/commands?index=0 1743113798140 Services.Common.RESTRequest DEBUG GET https://api.accounts.firefox.com/v1/account/device/commands?index=0 200 1743113798141 Hawk DEBUG (Response) /account/device/commands?index=0: code: 200 - Status text: 1743113798141 Hawk DEBUG Clock offset vs https://api.accounts.firefox.com/v1: -150141 1743113807510 Sync.Engine.Tabs.Tracker DEBUG Detected a tab change, but conditions aren't met for a quick write or a score bump 1743113807915 Sync.Engine.Tabs.Tracker DEBUG Detected a tab change, but conditions aren't met for a quick write or a score bump 1743113808650 Sync.Engine.Tabs.Tracker DEBUG Detected a tab change, but conditions aren't met for a quick write - bumping score 1743113817719 Sync.Resource WARN GET request to https://sync-1-us-west1-g.sync.services.mozilla.com/1.5/207027195/info/collections failed: [Exception... "The connection has timed out" nsresult: "0x804b000e (NS_ERROR_NET_TIMEOUT)" location: "<unknown>" data: no] No traceback available 1743113817720 Sync.Service DEBUG verifyLogin failed: [Exception... "The connection has timed out" nsresult: "0x804b000e (NS_ERROR_NET_TIMEOUT)" location: "<unknown>" data: no] No traceback available 1743113817720 Sync.Status DEBUG Status.login: success.status_ok => error.login.reason.network 1743113817720 Sync.Status DEBUG Status.service: error.login.failed => error.login.failed 1743113817720 Sync.Status DEBUG Status.login: error.login.reason.network => error.login.reason.network 1743113817720 Sync.Status DEBUG Status.service: error.login.failed => error.login.failed 1743113817720 Sync.ErrorHandler ERROR Sync encountered a login error 1743113817720 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1743113817722 Sync.SyncScheduler DEBUG Next sync in 3600000 ms. (why=schedule) 1743113817723 Sync.Service DEBUG Exception calling WrappedLock: Error: Login failed: error.login.reason.network(resource://services-sync/service.sys.mjs:1041:15) JS Stack trace: onNotify@service.sys.mjs:1041:15 1743113817723 Sync.Service DEBUG Not syncing: login returned false. 1743113817724 FirefoxAccounts TRACE not checking freshness of profile as it remains recent


It says Login failed, but I have successfully logged out and back into my firefox account.

Asked by Mike Rotch prije 2 mjeseci

Bookmarks not syncing

For a few months now, i.e. the last few upgrades, my Android bookmarks don't sync to my desktop bookmarks. The Android bookmarks should be in alphabetical order (as on th… (pročitajte više)

For a few months now, i.e. the last few upgrades, my Android bookmarks don't sync to my desktop bookmarks. The Android bookmarks should be in alphabetical order (as on the desktop), but it seems if I bookmark a website on Android, this goes to the top of the order on the phone. The desktop bookmarks are unaffected: the new Android bookmark is in the right place. If I uninstall Firefox and reinstall, the bookmarks sync correctly - until I bookmark something new on the phone, then the problem repeats.

Asked by richardgb prije 2 mjeseci

Could you please make your sync function work properly?

It would be nice if the sync function actually synced something other than just my bookmarks and my browsing history between my Firefox installations. I mean, I checked … (pročitajte više)

It would be nice if the sync function actually synced something other than just my bookmarks and my browsing history between my Firefox installations. I mean, I checked all the boxes, so theoretically it should...but no...it never does. Toolbars don't sync -- I know, for some reason that's "by design" (or laziness?) -- Settings don't really sync much (maybe a few do when the moons of Jupiter and Uranus are in perfect alignment).

Could you maybe consider syncing the various exception lists in the Settings?

Asked by Haru prije 2 mjeseci