Svi proizvodi Community Forum

I’ve noticed that almost every time that I switch from using the Firefox app on my phone to do something else and then come back that my browser will log me out of websites that I had previously logged into to browse. Examples would be Reddit and Amazon where I had toggled them to stay signed in. I’m not closing the app at all so it’s weird that the app is logging me out and it’s getting to be rather annoying since I have to log back in each time. I checked to see if there was a toggle on my settings to clear cookies when I close out of the app but I don’t see it on the iPhone iteration of this app so hopefully someone knows what might be causing this problem!

Hello Mozilla Support,

I’m experiencing an issue with precise location services while using Mozilla. • My phone’s operating system and all apps are up to date. • Precise location is enabled both in my phone settings and in the Mozilla app. • I’ve already tried restarting my phone and resetting location permissions.

Despite these steps, Mozilla does not seem to detect or use my precise location properly.

Could you please advise me on how to resolve this issue, or let me know if there are any additional troubleshooting steps I should take?

Hi, I want to use Firefox for iOS to access all websites, including adult/xxx content. I want Enhanced Tracking Protection for privacy and ad-blocking, but I do not want adult sites blocked. Which settings should I click or disable in Firefox or iOS to allow this while keeping my browsing private? Any step-by-step guidance would be appreciated.

I use Firefox app on my iPhone. It was working perfectly until recently every time I open and you page regardless of what search engine I’m using, I am unable to see any images, I also included a picture of this page so you could see that I am unable to see any buttons to your left side of the page or even an image. I only see a faint rectangle on top of the page. I’m guessing that it should be an image..

I have a new iPad and want to transfer my browser history and settings from my old iPad to the new one. My iPad is for private use only. The only computer I have is my work laptop. The settings and history are very different between Firefox-at-work and Firefox-at-home. How do I get the new ipad to synch with my old one? The assumption seems to be that the user will want to synch everything to their computer and I have no use for work crap in my private life.

Be descriptive. Saying “playing video on YouTube is always choppy” will help us understand the issue better than saying “something is wrong” or “the app is broken”.

In the last few updates when you use "Bookmark Current Tab" it no longer ask you where you want to save the book mark like it use to in past versions of Firefox. You have to click "Bookmark Current Tab" the "Edit Bookmark" to save it to the folder you want it in. Thanks!

The “help” button on Firefox iOS takes me here. I’ve tried posting on here, and on the iOS forum and my posts keep getting closed or taken down with no help.

My current post on the iOS forum is showing a message saying a moderator needs to manually approve it.

Is there a way to get bug support for Firefox for iOS? my wife and I have been struggling with a ton of bugs ever since we switched from Chrome

Looking for JavaScript enabled for chrome I don’t have JavaScript enabled on my iPhone Pro 16 Max I can’t open my email or register it nor can I open chrome normally can you help me with this?

Hi,

I am pretty mad at the iOS team since the latest release came out. I use Firefox for iOS for a long time now and the latest version has the most annoying bug I have ever encountered on a browser: it erases all of my cookies. FF 142.0.1 on iOS 18 first did this last Friday, when the loading of a web page was slowed down because of a network issue. When it resumed, my connexion to the website’s session was lost because the cookie was gone too. But it not only erased this website’s cookie, it erased ALL of the cookies contained in FF. Which is fucking annoying. And it did it again ten minutes ago, without any reason. I would also like to mention that the browsing is quite slow and the app tends to freeze way faster than before. It’s not the first time FF upsets me because of bugs, but such a mismanagement of something as fundamental as a cookie is not acceptable and I would very much like this bug to get fixed quite promptly. Thank you for your attention.

I am getting this error message whenever I try to log into my AT&T account with my user id and password, however it works just fine with Safari Care code: 201 [LU100]

Hello, I have Firefox installed on my pc which is running Windows 11 pro. I also have it installed on my iPhone 16 pro max, m4 iPad pro, MacBook Air & Android tablet. I recently deduplicated my bookmarks on my pc but the change never synced to any of my other devices. I tried signing out of my account on my phone earilier today, by disconnecting & reestablishing sync but it did not help. What might I try to rectify this situation? Please note: I am visually impaired, so If images must be posted, please insure you include alt text.

There is no option to save, print, or export bookmarks to the device being used. I don't want to sync with another device; I want to keep a file on my device of my bookmarks. I lost all of them last time I removed and reinstalled Firefox on iOS.