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Hi everyone, since I enabled two-factor authentication (2FA) on my email accounts at web.de and gmx.de, I can no longer use these accounts reliably in Mozilla Thunderbird.

I set up the accounts using an application-specific password (a so-called "one-time password"), as provided by web.de/gmx.de when 2FA is active. The initial setup works, and I can send and receive emails for a short time. But shortly after, Thunderbird asks me for a new password again — and this keeps repeating.

I also tried using my regular account password, but of course that doesn’t work either, since Thunderbird has no way of entering the second authentication step required by 2FA.

Interestingly, everything works fine on my smartphone with the Bluemail app. There I can use the application-specific password permanently without any issues.

Does anyone have an idea what's going on? Could it be that Thunderbird doesn’t properly store or maintain sessions for app passwords? Or is there another workaround?

Thanks in advance!

Technical details (unchanged during setup): Incoming Mail: Server type: IMAP Server: imap.web.de Port: 993 Security: SSL/TLS Authentication method: Normal password

Outgoing Mail: SMTP server: smtp.web.de Port: 587 Security: STARTTLS Authentication method: Normal password

Trying to sign-in to my local library, but I'm not allowed to unless I save my library password to Firefox for them to 'manage'. I will manage my own password information. How do I say 'no' to this request?

I recently "upgraded" my computer from Ubuntu 22.04 LTS to 24.04 LTS. When I did, the installations of both Firefox and Thunderbird was deleted and replaced with snap versions. Luckily, before "upgrading," I made copies of the profile directories and ran a 'backup' in Thunderbird. I was finally able to get Firefox to see the saved passwords, but no matter what I do, Thunderbird refuses. I tried doing a 'restore' using the .zip file that 'backup' created, but that didn't work. So then, I deleted that profile and copied the old profile directory over. All of my settings, contacts and emails are still there, but it REFUSES to acknowledge the saved passwords. I need to know how I can fix this. Thanks.

I have no problem with previous version of ff. i noticed ask to save password not showing up in this version. usually if i fill in a form, ff will save the information for future use.

i have issue with ff, so i uninstall and reinstall. doesnt work. i add additional information in notepad attachment.

i am end user. nothing technical. only uses ublock, clearurl and audio equaliser. not heavy user. just light browsing facebook, google and regular website.

I need Help with Thunderbird by Mozilla

I need Help with Thunderbird by Mozilla,

1. I have been using and Donating to Mozilla for some 25 years (I’m 75 y.o.) With excellent experiences until the resent years mess I can’t understand? How do I get Thunderbird from asking me go the passwords of my 6 email accounts or the overall primary account? I am getting very aggravated by this. And give this a 1 out of 10 for conveniences for members. (The Hackers don’t care they can get the passwords from my computer if they want!)

2. Regarding what to do when I get a yellow caution banner across email messages I receive. I don’t want any of the Options available and only what them blocked. If I select the X to remove the caution banner it comes back the next time I open it!!!! Nothing tells me how to block the scammers that have their name connected in it. Your poor instructions don’t say how to erase the banner from the emails permanently? So, what am I supposed to do?

Ive got appx 10-15 accounts in thunderbird about 5 or 6 DONT rememeber or keep the passwords (for gmail)... others do (for gmail)

Ive got it set as I recall for imap, but when I open thunderbird I get the google popup to sign in (it does as Ive got the PW right) but it never remembers those ones and constantly keeps asking me wither if I leave thunderbird open or if I close it and reopen it... again the PW's are correct as it DOES log in just for some reason thunderbird isnt saving or remembering them anyone have any idea as to why ? thanks in advance !!

Windows 11 machine. I have 2 email addresses in my TB set-up, from different domains/servers, one is a Rackspace for my business and the other is Fastmail. I am repeatedly asked for the server password for every single incoming email, and occasionally asked for the SMTP outgoing password when sending. I have put Windows into safe mode and it still happens there. I just don't know what to try next. Thanks in advance, Laurel

I downloaded Thunderbird on my wife's computer and entered the information for four email accounts. The first three were for twc.com emails and the last was a bellsouth.net email account. The three twc email accounts connected and downloaded emails from the server. However, nothing happened with the Bellsouth account. When I tried to send out an email from this Bellsouth account, TB timed out after about a minute. The account server settings looked fine for both incoming and outgoing. I then tried the same Bellsouth settings on my laptop that also had an installation of Thunderbird. It successfully installed the same Bellsouth account and downloaded emails from the server without issue. So the credentials and settings I was using on my wife's computer were correct.

I went back to my wife's computer, trying to see what the problem was. I noticed in the passwords table, only the password for the Bellsouth inbound.att.net server appeared. The outbound.att.net entry was missing (both the inbound and outbound passwords were there in my laptop's TB password table). So, I uninstalled the bellsouth.net account and after restarting TB recreated my wife's Bellsouth account. Nothing changed and the password table still only listed the inbound.att.net password.

What would you suggest? Do I need to delete my wife's Bellsouth account from TB, exit TB, then uninstall TB and start over with a reinstall? From what I've read, it looks like the reinstalled TB will automatically find my wife's profile from the previous installation. Correct?

Thanks

I am using Firefox Nightly 136.0a1. I tried visiting the website "leetcode.cn", but it got stuck in an infinite refresh loop. It has been tested that the site can be visited using Edge. I have tried using troubleshoot mode or change my UA, but it just doesn't work.

Hi.. can you help me.

My Whatsapp QR Code cannot appear after the Firefox update. The QR code is Blank.. i have tried many ways to get the QR Code to appear but fail. Please help. TTQ

I recently noticed that firefox doesn't save my logins on android. I first thought maybe it was due to a settings to delete all save data on closing (with some exceptions made) that I made on Firefox for my PC that has the same account as on my android. So I first cleared all app data but it didn't change a thing. I uninstalled and reinstalled from the Google play store but same issue. Really hope that this is fixed. Firefox is my go-to browser on my PC so having this issue on my android is quite disappointing.

I recently had to change my password for my att.net email account. My iPhone and the att web mail have successfully read up to 0936, while thunderbird has only read up to 0922, and I cannot get the new password entered successfully to read any further.

Meanwhile, the sending function also cannot get the new password entered successfully.

This is the same password that now works on web mail and on my iPhone.

Account settings, server settings show the IMAP mail server is "imap.mail.att.net" port 993, username = email address in att.net domain, security is SSL/TLS normal password, Outgoing server default is "smtp.mail.att.net" port 465, same username, SSL/TLS normal password.

Settings, privacy and security, saved passwords locked up the mouse with giant cursor showing, had to close thunderbird via Alt+F4, mouse still locked up with giant cursor, had to close all other windows with Alt+F4, hoping to be able to close this one before rebooting computer.

Thunderbird has not been downloading messages for primary email, [edited]@netscape.net, since March 4. I can't locate where in TB the password is stored for the account.

Hello,

We are experiencing an issue in a corporate environment. The Thunderbird mail client does not pick up the new password after it has been changed for a user on the domain controller.

Symptoms: After a password change in the domain, Thunderbird continues to use the old cached password, which leads to an authentication error.

Temporary solution: The problem is only resolved by manually deleting the mail account in Thunderbird and recreating it by entering the new password. This is inconvenient during mass password changes.

Question: Is there a way to configure Thunderbird to automatically sync with domain password changes?