Prikaz označenih pitanja:

Difficulty in finishing set up of Firefox

Dear Sir, I am trying to set up firefox browser.I have received a notice 'your new profile is good to go' I cannot see what I should do next.Please advise. Many thanks Ro… (pročitajte više)

Dear Sir, I am trying to set up firefox browser.I have received a notice 'your new profile is good to go' I cannot see what I should do next.Please advise. Many thanks Roger Dace

Open 24

My whole browser changed to a deleted account that doesnt exist anymore

WHAT THE HELL IS MOZILLA DOING?!?! THEY KICKED ME OFF MY PROFILES AND PUT ME ON A DELETED ACCOUNT. I've been asking for one month and no one ever responded. This company … (pročitajte više)

WHAT THE HELL IS MOZILLA DOING?!?! THEY KICKED ME OFF MY PROFILES AND PUT ME ON A DELETED ACCOUNT. I've been asking for one month and no one ever responded. This company is trash and wont even provide support for their mistakes. Some even replied to me making fun of my situation... The worst service I have experienced....

Open 14

Pop up

I keep receiving the following pop-up. How do I get rid of it? Pop up: This profile was last used with a newer version of this application. Please create a new profile … (pročitajte više)

I keep receiving the following pop-up. How do I get rid of it?

Pop up: This profile was last used with a newer version of this application. Please create a new profile

Open 121

csmanot delete other ff.profiles (or cutesy whiite flower icon in firefox dock logo (mac)!:a

Last time I got a reply, it was telling me f.f had a 'known issue' sore. the "yo've reached your limit for this account profile..create another on!" I made one, but it w… (pročitajte više)

Last time I got a reply, it was telling me f.f had a 'known issue' sore. the "yo've reached your limit for this account profile..create another on!" I made one, but it was then as now inte f.frfering further (white flower icon, having two operating f.f P or more operating at same time-stp[[omg my mac from sleeping, interfereing other ways. WHAT I AM ASKINNG IS HOW TO DELETE THE 2ND AND OTHER PROFILES! I GO TO MANAGE PROFLES T, AND I SEE THE FLOWER ICONS IN LARGE OPEN FLOER ICON/DRAWINGS WITH 'DELETE' AND A TRASH/BIN ICON BELOW EACH. WHEN I TRY EITHER ONE OF THE OTHER PROFILES, IT JUST OPENS THE MAIN FF. PAGE WITH A BLANK SCREEN, NO BOOKMARKS/TOOLBAR...AND DIALOG BOX TO IMPORT P/W'S HOW DO I DELETE ANY PROFILE IF THIS SECLECTED METHOD IS FAILED? WORSE, UNDER THE PROFILE I TYPE HERE WITH, IT HAS BOTH ITS NAME, AND THAT DAMN FLOWER ICON BELOW IT WITH "ORIGINAL PROFILE". DOES THAT MEAN IT THINKS MY IDENTITY IS BORROWED FROM SOM OTHER IDENTITY? IS THAT WHY I CAN'T GET RID OF THE ANCILARY ONES? THE MOZ. ENGINEER WROTE ME BACK TO SAY THE 'CREATE NEW PROFILE' WAS B/C OF A GLITCH ON THEIR END...IS IT RESOLVED? I DON'T THINK SO..AND AT THE LEAST, THEY COULD HAVE GIVEN ME INSTRUCTION ON HOW TO REMOVE THAT FLOWER/OTHER IDENTITIES, W.O DELETING THE INFO (B/M) ON THE ONE I USE/WANT!

Open 48

My browser was reseted when I logined (nothing to do with the sync feature)

I got a popup when I opened a new window asking if I want to try out a build in VPN and I logged in to my Google account and after that it did a thing I wasn't expecting,… (pročitajte više)

I got a popup when I opened a new window asking if I want to try out a build in VPN and I logged in to my Google account and after that it did a thing I wasn't expecting, it almost reset my browser but I left another Firefox window open and my data was still there and when I open Firefox my data wasn't there only my account which basally meant from guessing when I login to a Google account it created a completely new profile and mistaken it as the main one then hidden my old one to a point where I think it could get deleted if I close my old profile's window also because I checked profiles and there was only one on all the windows.

Oh and I was trying to export my browser data on the old profile but I didn't found a option, and I tried seeing what the sync feature does and I think when I actually added an account Firefox somehow changed it's mind and now thinks this is a different device or whatever because one of the things in the Connected Services says "Elbey (my username) Firefox on elbey" then another said "Firefox 149, Linux" which these two sound like my devices also because I tried out the sync feature on my old profile and needed to login and it actually worked without doing unexpected stuff which is also how I got this information.

Open 17

What have you done to Firefox?

I don't know if it was a glitch in a recent update or something else, but every time I close a Firefox browser and then open a new one, it takes me through setting up Fir… (pročitajte više)

I don't know if it was a glitch in a recent update or something else, but every time I close a Firefox browser and then open a new one, it takes me through setting up Firefox EVERY time and changes my toolbar setting and erases my extensions. HELP!

Open 57

I had to reinstall Thunderbird and now cannot get into my email that was thru Brighthouse which is now Spectrum.

My email was originally set up with Brighthouse which was acquired by Spectrum. My email address has a cfl.rr.com extension. Because of a hard disk problem, I had to re… (pročitajte više)

My email was originally set up with Brighthouse which was acquired by Spectrum. My email address has a cfl.rr.com extension. Because of a hard disk problem, I had to reload Thunderbird. Spectrum is still maintaining the old Brighthouse accounts but support is extremely limited.

I can now get into my account in Spectrum's email and can send and receive email there. I had to use a password I set up for Spectrum to do that. But Thunderbird will not recognize my cfl.rr.com account. I can import that account into Outlook and Gmail, but not Thunderbird. It appears to me that Thunderbird is looking for a password that Outlook and Gmail don't require. If I had an old Thunderbird or cfl.rr.com password I have lost it.

I prefer Thunderbird, and I need to get my address book and history files back. I have just set up a new email account in Gmail and imported it into Thunderbird. Is there a way I can I recover my old address book and history files? I do have all the old Thunderbird files that I backed up before I had to reload Thunderbird.

Open 24

I got a message saying, "Your Firefox profile can not be loaded. It may be missing or inaccessible."

I got a message on my Win10 PC saying, "Your Firefox profile can not be loaded. It may be missing or inaccessible." Mozilla help suggests looking in %APPDATA%\Mozilla\Fir… (pročitajte više)

I got a message on my Win10 PC saying, "Your Firefox profile can not be loaded. It may be missing or inaccessible."

Mozilla help suggests looking in %APPDATA%\Mozilla\Firefox\Profiles\. I did this but don't know what to do next.

I have another Win10 PC where Mozilla still works, and they do sync. Should I copy some of the Mozilla folders from it to the first PC to restore the problem? Which ones?

BTW, I can still run the Mozilla TOR Browser on the first PC. Thank you!

Open 52

pt 2 cont'd query i.e 'delete flower icon aka can't deleete profile

I wrote about 15 mins ago. Just wanted to add that when I go to profiles and try to delete others, clicking delete takes me to a firef. standard home page (sans bookmark… (pročitajte više)

I wrote about 15 mins ago. Just wanted to add that when I go to profiles and try to delete others, clicking delete takes me to a firef. standard home page (sans bookmarks) and nothing about the 3 flowers/finalizing the deletion!?

I am also concerned about this flower icon, on my mac dock...can't tell if that flower is an abnormality that it thinks my "orignal profile" is not the profile of main use. This isn't just aesthetics: it seems to be telling me if I delete the other profiles, it won't stop that freakin flower icon from KEEPING MY COMPUTER/F.FOX FROM SHUTTIGI DOWN?

All I know is, everytime I go back to manage profiles and open ancillary ones (e.g test 2, Mac 15 Air, etc) I end up with more firefox icons on the right side of my dock!

Open 104

deleted profile

I don't understand "profiles" and I deleted Profile 4 from my laptop, but I appear to have lost logins, bookmarks, passwords and extensions.

Open 31

my profiles have been deleted from my laptop

today I tried using a link from discord to go to a site. a window I was unfamiliar with stating it was firefox told me to pick a profile. I had 2 at that point but I saw … (pročitajte više)

today I tried using a link from discord to go to a site. a window I was unfamiliar with stating it was firefox told me to pick a profile. I had 2 at that point but I saw none at that point. I ignored it and did nothing. I restarted my computer later on after a file browser issue and when I tried to find my profiles and my last session I found nothing. my entire fire fox account has been wiped and I only have a single profile in my app data thats onlder than 2026. I have no idea whats happened.

Open 49

How to continue without profiles

A pop-up suggested that I use profiles to organize and it sounded like a great idea but then after making profile I was having trouble getting tabs from one page to anoth… (pročitajte više)

A pop-up suggested that I use profiles to organize and it sounded like a great idea but then after making profile I was having trouble getting tabs from one page to another. Then I discovered that I had to log in my accounts onto every profile I made and it sounded like a terrible idea, so I tried deleting all my profiles to get it to revert but now that I open the browser it shows me to make a new Profile. So, I want to know how can I revert back to using Firefox Without the use of profiles like I was before clicking the pop-up

Open 82

I allowed Firefox to add another working partition I want to remove it?

I believe Firefox invited me to add another partition to my Firefox system I do not like it, finding it interferes with my normal operation of daily events and also tran… (pročitajte više)

I believe Firefox invited me to add another partition to my Firefox system I do not like it, finding it interferes with my normal operation of daily events and also transfers unasked from my primary partition making, for instance emails l seeking a reply.

Open 68

FF doesn't display browsing history and the Tree Style Tabs sidebar is gone

FF 148.0, Intel Mac, current 15.7.4 (Sequoia) In the middle of a browsing session I needed to consult my substantial browsing history and found it to be gone. I quit FF u… (pročitajte više)

FF 148.0, Intel Mac, current 15.7.4 (Sequoia)

In the middle of a browsing session I needed to consult my substantial browsing history and found it to be gone. I quit FF using the dropdown and restarted. After restarting FF the browsing history showed only that session and the TST sidebar with many tabs didn't display so I concluded FF created a new profile for startup but using my home page. I have the profile in use at the time (profile_a) and a month old backup of it. profile_a seems to have all the expected data and the bookmarks are correct. I've hacked around within Profile Groups and profiles.ini but FF refuses to use profile_a in spite of my edits, and worse is silent about it so I'm stuck and need help.

Possible related issue: is TST sensitive to the number of tabs? I'm a hoarder and find TST easier to use than bookmarks so had about 700 tabs stashed in TST.

Open 78

My Firefox profiles have disappeared and I cannot even open Firefox.

The last 2 days when I have shut down my computer then restarted, my Firefox profile has disappeared, along with all my bookmarks, passwords etc. I spent several hours y… (pročitajte više)

The last 2 days when I have shut down my computer then restarted, my Firefox profile has disappeared, along with all my bookmarks, passwords etc. I spent several hours yesterday following all the advice here to get everything back, but nothing worked. I had to create a new profile and then import an old passwords file, which I luckily had saved in Excel. This morning when I switched the computer on, the same thing has happened. I cannot even open Firefox without creating a new profile. I get a pop up box (screenshot attached), which shows no profiles, and i have to create a new one to even open Firefox. Every time I close out of Firefox and want to go back in, I am asked to choose a profile. This has never happened before.Before i give up forever on Firefox and go over to another browser, do you have any ideas how i can stop this from happening, and get my original profile, passwords, bookmarks etc back? Thanks.

Open 51