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Bookmarks Toolbar Data Erased and can't add bookmarks

When I restarted my computer today, all of the bookmarks in my toolbar had been erased. Now I can't even add a new bookmark. I tried to restore the bookmarks, but it sa… (pročitajte više)

When I restarted my computer today, all of the bookmarks in my toolbar had been erased. Now I can't even add a new bookmark. I tried to restore the bookmarks, but it said it couldn't read the file. I'm really worried if I can't get the bookmarks back or even add new ones.

Asked by saraeckhouse prije 5 mjeseci

Last reply by cor-el prije 5 mjeseci

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don't want to save .kmz

I have selected the following settings to no avail: "Choose how Firefox handles the files you download form the web or the applications you use while browsing:" I have se… (pročitajte više)

I have selected the following settings to no avail:

"Choose how Firefox handles the files you download form the web or the applications you use while browsing:" I have set every file type to "always ask", yet when I click on a .kmz, it always prompts me to save it when I want to open it with Google Earth instead. I also tried the setting to default to opening with Google Earth, yet it still prompted me to save the file. I have rebooted to try to make this setting kick in and still no luck. Perhaps this is because the option on the Firefox list is .kml, not .kmz? How do I get it to give me a choice or default to opening with Google Earth?

Asked by allisonelizabethshaw prije 5 mjeseci

Answered by Terry prije 5 mjeseci

xul runner pop-up: "could not determine any profile running in backgroundtask mode"

After booting up my PC and logging in to Win10 I get a pop-up window (see attached 1) although I haven't even started FF. The only FF process running during boot/login is… (pročitajte više)

After booting up my PC and logging in to Win10 I get a pop-up window (see attached 1) although I haven't even started FF.

The only FF process running during boot/login is the background update (see attached 2), but this never showed such a message before. I've been using FF for ages.

FF was updating successfully to 98.0.1 yesterday before I shut down my PC. FF seems to keep working with no problem - I'm using it right now...

I recently installed ExpressVPN which blocks internet access until the tunnel is established. So maybe the background update process got confused because it couldn't access the internet?

Any other ideas why I got this message - or how to get rid of it?


11am (my time): Background Update ran again (attached 3) with result code 0x15 (1st run was 0x0) but did not show any message this time...

Asked by 5crambler prije 5 mjeseci

Last reply by 5crambler prije 5 mjeseci

Downloads

As of yesterday all downloads from Gmail accounts on Firefox on my Ubuntu 20.04 desktop have failed. I can still download using Firefox on my Windows desktop and download… (pročitajte više)

As of yesterday all downloads from Gmail accounts on Firefox on my Ubuntu 20.04 desktop have failed. I can still download using Firefox on my Windows desktop and download using Chromium on my Ubuntu machine. I can find no useful help on the support pages

Asked by kengbright prije 5 mjeseci

Last reply by jonzn4SUSE prije 5 mjeseci

cpu draining

fire fox is draining my cpu usage a process in task manager with the same name is taking all the cpu power, and once i end it nothing happens and firefox is still open… (pročitajte više)

fire fox is draining my cpu usage a process in task manager with the same name is taking all the cpu power, and once i end it nothing happens and firefox is still open( useless process ) . it keeps coming back

Asked by creh21 prije 5 mjeseci

Last reply by Terry prije 5 mjeseci

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Everything gone

Firefox updated and now all my tabs, passwords, everything is gone. I logged in but nothing is saved in my account either. I fully have no idea what my passwords are, ple… (pročitajte više)

Firefox updated and now all my tabs, passwords, everything is gone. I logged in but nothing is saved in my account either. I fully have no idea what my passwords are, please help!

Asked by antonia.hergeth prije 5 mjeseci

Answered by jscher2000 - Support Volunteer prije 5 mjeseci

Win10

Hallo, ich habe heute im Totalcommancer per Zufall diese Einträge entdeckt und kann leider gar nichts damit anfangen. Kann mir jemand sagen was diese bedeuten.? Harmlos o… (pročitajte više)

Hallo, ich habe heute im Totalcommancer per Zufall diese Einträge entdeckt und kann leider gar nichts damit anfangen. Kann mir jemand sagen was diese bedeuten.? Harmlos oder nicht?

Vielen Dank für die Aufklärung.

Herzlichst Otto

Asked by yamot prije 5 mjeseci

Last reply by Dropa prije 5 mjeseci

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Firefox 98.0.1 upgrade causing problems.

After the automatic upgrade to 98.0.1 I have 2 problems: 1. In a window with an image that I zoom in on I can no longer drag the image around to view. 2. I can no longer … (pročitajte više)

After the automatic upgrade to 98.0.1 I have 2 problems: 1. In a window with an image that I zoom in on I can no longer drag the image around to view. 2. I can no longer minimize or close a window with the + -. This part works fine until I open a second window. If I go into troubleshoot mode the + and - are bright (not as a background window) but they still don't work.

Asked by JPCaveman prije 5 mjeseci

Answered by JPCaveman prije 5 mjeseci

Billing Link in Medical Account works in Chrome but not in Firefox

Have a medical clinic patient portal with a Billing section (https://13059-1.portal.athenahealth.com/?section=payment...) that allows you to pay your office and TeleMed b… (pročitajte više)

Have a medical clinic patient portal with a Billing section (https://13059-1.portal.athenahealth.com/?section=payment...) that allows you to pay your office and TeleMed bills. The link works perfectly normal in the Google Chrome browser, but is inactive/nonfunctional in Firefox. This is not a "pop-up", but a "Redirect to a Secure Payment Server", specifically https://secure.athenahealthpayment.com/ How do I configure Firefox such that it works correctly?

Asked by gnelson254 prije 5 mjeseci

Last reply by jonzn4SUSE prije 5 mjeseci

Add on got disabled

My vpn (F-Secure) add on got disabled due to security or stability issues. I really need the add on back since it has an expiration date (2023) Anyone know a solution for… (pročitajte više)

My vpn (F-Secure) add on got disabled due to security or stability issues. I really need the add on back since it has an expiration date (2023) Anyone know a solution for this?

Asked by Luna prije 5 mjeseci

Last reply by Paul prije 5 mjeseci

Firefox does not ask where to save files.

Firefox isn't asking me where to save files, it just downloads them to Downloads even when I have it configured to always ask me. It also suddenly started opening stuff … (pročitajte više)

Firefox isn't asking me where to save files, it just downloads them to Downloads even when I have it configured to always ask me.

It also suddenly started opening stuff automatically instead of asking me to save/open it as it would previously.

Asked by firedragon2508 prije 5 mjeseci

Last reply by jscher2000 - Support Volunteer prije 5 mjeseci

Firefox not working when previously it had prior to my loading MS Edge.

Hi, I have found issues recently trying to get to certain website addresses where I end up with a blank page when using Firefox. These previously worked fine. I then used… (pročitajte više)

Hi, I have found issues recently trying to get to certain website addresses where I end up with a blank page when using Firefox. These previously worked fine. I then used the same address on MS Edge and I get to the site and the the page I wish to be on. I have to admit that this did not happen prior to my installing MS Edge. Interstingly, the two websites I found this happening had to do with approaching Photo-Voltaic websites, one being FoxESS (Chinese Equipment Manufacturer's data logging facility) and the other being SMA (a German similar Manufacturer's data logging facility). I think this has nothing to do with the sector they represent but is a reaction of my Windows 10 system having another program from MS that wishes to dominate their opposition's performance. (Is this me being paranoid?).

The first one to do this, was when I approached "https://www.foxesscloud.com/bus/device/inverter" and the second one was "https://www.sunnyportal.com/FixedPages/HoManEnergyRedesign.aspx" These require 'logins' when you get there. I would be happy to pass these on to you if it is necessary.

I have endeavoured to get away from MS from time to time, but it does not seem to be a simple exercise. So I tend to go with the flow that works.

By the bye, I use system cleaning software regularly (Glary Utilities 5, MalwareBytes) and some others occasionally and all seem to say they get rid of 'trackers' and and 'malware'). I also use Kaspersky for internet protection and that seems to work well. So my system seems 'clean', but whether MS has buried something somewhere I cannot assess. As it is only affecting a couple of sites, I think I may be experiencing something quite different. Any ideas? Thanks.

Mike Potter email: mikejpotter@mail.com

Asked by mikejpotter prije 5 mjeseci

Last reply by Dropa prije 5 mjeseci

'open in firefox' option in ask prompt downloads file as well

When opening .pdf files, I have set 'Always ask' in Preferences > General > Applications so I can choose whether to browse a .pdf in Firefox or download it. However… (pročitajte više)

When opening .pdf files, I have set 'Always ask' in Preferences > General > Applications so I can choose whether to browse a .pdf in Firefox or download it. However, when I then choose 'Open with Firefox' in the ask prompt, the file is downloaded as well. This does not happen if I choose 'Open with Firefox' as the default behavior in Preferences > General > Applications. Can anyone provide a fix for this?

Asked by silvergrey.sjd prije 5 mjeseci

Last reply by Terry prije 5 mjeseci

Firefox no longer saves files into temp folder

I recently discovered that even though Firefox is supposed to save files, I chose to either "Open in Firefox" (.pdf, .pptx, etc.) or "Open in <any application>" (.a… (pročitajte više)

I recently discovered that even though Firefox is supposed to save files, I chose to either "Open in Firefox" (.pdf, .pptx, etc.) or "Open in <any application>" (.avi, .mp4 in VLC...) in temp folder, it no longer does so. All pdf-s and other files I try to open in Firefox end up in my downloads folder, which is annoying as I now have to clean it manually. This never happened to me before, and I would like to have this behavior back.

Asked by knazko.filip prije 4 mjeseci

Last reply by Terry prije 4 mjeseci

Firefox using wrong program to open downloads

About 2 weeks ago this problem began. It seems to coincide with a Firefox update. Prior to this, when I would download a file Firefox would open it with the correct pro… (pročitajte više)

About 2 weeks ago this problem began. It seems to coincide with a Firefox update. Prior to this, when I would download a file Firefox would open it with the correct program (Word, Excel, Adobe). Now Firefox tries to open all files with Adobe and I receive an error message from Adobe that the file type is either not supported or has been damaged. I happen to know these files are either Word or Excel sent to me by my work. I have been through the help to change the program used, reset it, etc. Nothing has worked. Please help! I cannot perform my work without these files. How do I tell Firefox what program to use to open these files?

Asked by brandi.stansifer prije 4 mjeseci

Last reply by Dropa prije 4 mjeseci

Downloading attachment without having to save to a location

Downloading attachment without having to save to a location it always brings up the download window choice even though I set to ask?? I would like to be able to just op… (pročitajte više)

Downloading attachment without having to save to a location it always brings up the download window choice even though I set to ask?? I would like to be able to just open the file and view as I have been able to do in the past??

Asked by msgray32 prije 4 mjeseci

Last reply by cor-el prije 4 mjeseci

Opening attachments on line not saving

In the past when I said download the attached file said file would open in a new window using my apps. If a word file, LibreOffice writer would be used, or if a jpg then … (pročitajte više)

In the past when I said download the attached file said file would open in a new window using my apps. If a word file, LibreOffice writer would be used, or if a jpg then my micro digital software would be used. NOW, it will only download (save on my computer). Have tried the "settings, general, application, action" and set these to what I wanted to use however that did not work.

What needs to be done to open these on line, do not want to save

Asked by alandrake1 prije 4 mjeseci

Last reply by Terry prije 4 mjeseci

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I need help figuring out why sync between PC's is not working correctly

I have a desktop and laptop both with FF installed and synced and they ALWAYS load identical. Yesterday I set up my my new desktop in my office and I installed FF and whe… (pročitajte više)

I have a desktop and laptop both with FF installed and synced and they ALWAYS load identical. Yesterday I set up my my new desktop in my office and I installed FF and when I logged onto my account my FF stayed the default color. This never happened before, and as I turned and looked at my old desktop I saw that it too now had the wrong theme. So I went into my kitchen were I have my laptop set up (it just upgraded itself to win 11 and I am using it as a training tool) the FF on it was no longer appearing correctly.

I have since spent 30 some hours uninstalling/reinstalling FF/ deleting my profile, remaking my profile, re-deleting my profile and making another new profile using a different email and when I install FF on ANY OTHER pc it will not load correctly, especially themes and add ons.

What the hell is causing this and how do I fix it??

On every PC I used my Revo Uninstaller Pro to uninstall FF including file remnants and then meticulously scrubbed repeatedly each PC for any leftover registry and file remnants, and then I used my file eraser program to wipe all the file slack.

If this is going to be an issue why have FF ? I spend enough time now keeping Edge disabled and dont want my fav primary browser to become a "High Maintenance" browser having to spend time EVERY TIME I TURN ON MY PC fixing this, repeatedly. Its like having to add water to your cooling system every time you start up your car before you can use it.

Any help would be enormously appreciated.

The trouble shooting information below is for the first install tonight after getting home and making the newest profile and it is seemingly staying correct, the next install on my laptop is incorrect, it has one deleted theme installed yet is "using" the default theme and the correct theme I picked is not even showing.

Asked by rbrtmac prije 4 mjeseci

Answered by rbrtmac prije 4 mjeseci