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  • Arhivirano

I can't save to pdf

In older version I could download any document and save it to pdf,but this version you can not do it,and it disturbs a lot,so please fix it,and another problem this versi… (pročitajte više)

In older version I could download any document and save it to pdf,but this version you can not do it,and it disturbs a lot,so please fix it,and another problem this version is too slow to open it lurgs a lot. Thanx.

Asked by maulanasulah prije 2 godina

Last reply by Paul prije 2 godina

  • Arhivirano

Inactive scroll thumb is nearly invisible.

Hello those wiser than me, When my Firefox 110 goes inactive by clicking elsewhere, the only change is that selected elements temporarily de-select and the scrollbar thum… (pročitajte više)

Hello those wiser than me, When my Firefox 110 goes inactive by clicking elsewhere, the only change is that selected elements temporarily de-select and the scrollbar thumb turns color to one almost the same as the track, making it nearly invisible. Is there any way to keep it the same (much darker grey) when it is not the active window with the focus? There are a few themes that don't exhibit this behavior, but I could not find a dark one. My search on the subject yields only webpage design talk or obsolete pre v78 add-ons.

I'm on Linux Mint 20.3 Cinnamon with FF's built-in dark system theme. Thanks in advance.

Asked by 2 against Nature prije 2 godina

Last reply by 2 against Nature prije 1 godina

  • Arhivirano

Firefox Focus wasn't closed, yet it closed ALL tabs Can I do anything?

I have Firefox Focus and I have enjoyed it except for one blaring issue. Without closing it, it sometimes completely restarts and closes every tab. I lose SO much when it… (pročitajte više)

I have Firefox Focus and I have enjoyed it except for one blaring issue. Without closing it, it sometimes completely restarts and closes every tab. I lose SO much when it happens. Is there ANYTHING that I can do in this instance to retrieve my tabs?

Asked by amalexander1988 prije 2 godina

Last reply by Paul prije 2 godina

  • Arhivirano

Lots of issues with Mozilla

Mozilla lags a lot when it's started, it takes ten thousand hours to open a tab when it's started. YouTube lags a lot and specially when 60fps videos are watched and shor… (pročitajte više)

Mozilla lags a lot when it's started, it takes ten thousand hours to open a tab when it's started. YouTube lags a lot and specially when 60fps videos are watched and shorts are being watched. Otherwise everything works well with other browsers, but Mozilla.

Asked by MIthila prije 2 godina

Last reply by ysfff prije 2 godina

  • Arhivirano

My Firefox account has disappeared.

I used Firefox products very heavily for several years, but switched to chrome about a year ago for work compliance reasons. I tried to log back into my Firefox account u… (pročitajte više)

I used Firefox products very heavily for several years, but switched to chrome about a year ago for work compliance reasons. I tried to log back into my Firefox account using login information stored in my password manager, and I got prompted to make a new account. There seems to be no record of my old account, no saved bookmarks, passwords, or history with other products like Firefox Monitor. To my knowledge I never got a notice that my account was being terminated. Is it possible to recover my account?

Asked by gpmach5 prije 1 godina

Last reply by JJAskiz prije 1 godina

  • Arhivirano

amazon login redirect.

I'm trying to login to my Amazon account on the mobile android version of firefox. I keep getting a redirect/ web page doesn't exist error after I enter email and press c… (pročitajte više)

I'm trying to login to my Amazon account on the mobile android version of firefox. I keep getting a redirect/ web page doesn't exist error after I enter email and press continue (attached pic). Link: https://www.amazon.com/ap/signin?dplnkId=f28d1214-705c-485a-acdc-9cadf13697ee

I think it some setting I need to change in firefox I just don't know which one.

Ive cleared cookie and cache. I've tried both cell data and wifi and I get same webpage error. I can login with no issue on Chrome and desktop firefox. I'm using correct login info. I've disabled extensions.

Asked by Dave prije 2 godina

Last reply by Ian J prije 1 godina

  • Arhivirano

Cannot connect to local NAS

I was previously able to connect to my local NAS using the server name, but now cannot. I verified that the server certificate error exception is still listed. Here is t… (pročitajte više)

I was previously able to connect to my local NAS using the server name, but now cannot. I verified that the server certificate error exception is still listed.

Here is the text of the error message I receive:

"Hmm. We’re having trouble finding that site. We can’t connect to the server at [server name redacted]. Did you mean to go to www.[server name redacted].com? If you entered the right address, you can:

   Try again later
   Check your network connection
   Check that Firefox has permission to access the web (you might be connected but behind a firewall)"

I am able to connect using the IP address.

Asked by HighJinksBrati prije 2 godina

Last reply by HighJinksBrati prije 2 godina

  • Arhivirano

Fiefox compatibility with LinkedIn

In the last week when I open LinkedIn in Firefox it hides the contents of the LinkedIn Navigation panel. If I click on the blank panel some of the links are still there b… (pročitajte više)

In the last week when I open LinkedIn in Firefox it hides the contents of the LinkedIn Navigation panel. If I click on the blank panel some of the links are still there but not all of them. I found an article and I cleared my history and exited out of everything. When I signed back in - it worked for that evening. When I logged back in the next day the problem was back. It is a recent issue. How can I fix this please?

Asked by jilli1 prije 2 godina

Last reply by d. prije 1 godina

  • Arhivirano

NewTab Shortcut edit - image

Win7 x64P , FF110.0 (64-bit) I am trying to change the image for a 'new tab' shortcut so I can recognize it visually , the only option I see is to select a URL for the im… (pročitajte više)

Win7 x64P , FF110.0 (64-bit) I am trying to change the image for a 'new tab' shortcut so I can recognize it visually , the only option I see is to select a URL for the image. (local image would be handy)

I uploaded image to drive.google & shared, inserted the link & save. But is shows just blank.
It shared it properly & tested when logout.

but its a share link & not really an image link.

https://drive.google.com/file/d/1oSFN1-mUW1_bt229I_1zgAEtcw31LLvF/view?usp=sharing

I have read https://support.mozilla.org/en-US/kb/customize-items-on-firefox-new-tab-page?redirectslug=customize-shortcuts-your-new-tab-page&redirectlocale=en-US#w_add-a-shortcut

Asked by Tonigau prije 2 godina

Last reply by aiphoto155 prije 1 godina

  • Arhivirano

How do I enable Java Script on my phone???

I haven't been able to use Java Script ever since I got Firefox. Last update I got it said type about:config and then I'll be careful, I promise! I put both them in and n… (pročitajte više)

I haven't been able to use Java Script ever since I got Firefox. Last update I got it said type about:config and then I'll be careful, I promise! I put both them in and nothing at all. Please help!

Asked by Joedaddy prije 1 godina

Last reply by Paul prije 1 godina

  • Arhivirano

Customer Service

How do we contact customer service with trouble shooting issues? It is unacceptable not to have a number to call or at least a chat function to talk to a live specialist … (pročitajte više)

How do we contact customer service with trouble shooting issues? It is unacceptable not to have a number to call or at least a chat function to talk to a live specialist

Asked by atsember prije 2 godina

Last reply by rdk617 prije 1 godina

  • Zaključano
  • Arhivirano

New tab opens to a search website not a blank page

when I open a new tab why does it open this website (https://search.rspark.com/?ytm)???? It's suppose to open a blank page. I set my preferences to open a blank page fo… (pročitajte više)

when I open a new tab why does it open this website (https://search.rspark.com/?ytm)????

It's suppose to open a blank page. I set my preferences to open a blank page for a new tab. This never happened before until I updated my Firefox. I am using 110.0 Firefox browser on my Mac. I am running Mac OS 10.15.7

Never had this problem before and I did a clean install.

Asked by cargrfx1 prije 2 godina

Last reply by jscher2000 - Support Volunteer prije 1 godina

  • Arhivirano

Fonts don't render properly on Windows, but look fine in other browsers and Firefox Mac

Site: https://test-jwweb2.jwisgs.com:81/ Click on the Preferred Location dropdown with Firefox for Windows. You get the following. Now do the same thing with Edge/Chro… (pročitajte više)

Site: https://test-jwweb2.jwisgs.com:81/

Click on the Preferred Location dropdown with Firefox for Windows. You get the following.

Now do the same thing with Edge/Chrome on Windows or Firefox for Mac. You get this.

The font being used is Adobe ProximaNova-Reglar. Why is this happening and what can I do to fix it.

Asked by rgelb prije 2 godina

Last reply by rgelb prije 2 godina

  • Arhivirano

Firefox opens home page as well as link

A few versions ago, Firefox (Mac) changed behavior when clicking on a link in an outside program. Specifically, if Firefox is not running and I click a link in Outlook, F… (pročitajte više)

A few versions ago, Firefox (Mac) changed behavior when clicking on a link in an outside program. Specifically, if Firefox is not running and I click a link in Outlook, Firefox opens the clicked link in a tab but also opens my homepage in a second tab. Since I'm only interested in the clicked link at this time I don't want it to open my home page, just the clicked link. This problem is exacerbated by my.yahoo.com which causes a switch from the tab containing the clicked link to the homepage tab.

How do I get Firefox to only open the link that I clicked and not my homepage in addition? This was the normal behavior until a few months ago.

Mac OS 11.7.4 Firefox 110.0.1

Thank you!

Asked by furst569 prije 2 godina

Last reply by cor-el prije 2 godina

  • Arhivirano

password telling me its wrong, I know its right

Someone has changed my account. When you sign into an account they ask for email and password. That's for safety. When I went into firefox it said I had signed out which … (pročitajte više)

Someone has changed my account. When you sign into an account they ask for email and password. That's for safety. When I went into firefox it said I had signed out which I hadn't. So I resigned up. Put my email in and when it came to put in password it was autofilled, which was not me ne,vi don't autofill anything besid s way too many dots. Then I finally got the dots deleted and put my n my password and it told me its wrong and I can't get into it

Asked by Christine prije 2 godina

Last reply by Paul prije 2 godina

  • Arhivirano

Firefox performs badly in speedtests and slows down internet speed of the whole system

Hello everyone, this here is a really odd problem and not one of the usual "firefox slow, internet bad" → "read the faq" problems as far as I can tell. The problem: Whe… (pročitajte više)

Hello everyone,

this here is a really odd problem and not one of the usual "firefox slow, internet bad" → "read the faq" problems as far as I can tell.

The problem: When using Firefox (110.0 64-bit Windows 10) I noticed already a while ago that downloads are slow, apparently frozen from time to time, websites took longer to load and looking at speed tests, I got really bad results. Furthermore, Firefox seems to slow down my internet speeds of the whole system, as I can observe in other applications which want to download or upload data. As long as Firefox is running (even if I am just in the default tab and doing nothing in Firefox) it slows the internet speed of the whole system down.

So I tried a plethora of things to fix this and I can rule out the following possible causes with high confidence:

  • History, Cache, Add-Ons and so on: performed a clean re-install of Firefox, cleared all cache and history data, removed add-ons, reset to default, etc..
  • ISP problem: performed repeated speedtests from other devices within the network, everything is fine within my local and wide area network, ISP does not report any problems
  • Firewall & AV: turning on / off, even uninstalling, no effect observed
  • Driver problem: driver updated, driver removed, used default Windows Driver, used Troubleshooter etc., nothing helped.
  • OS issue: Nope. I even performed a clean new installation of Windows today, the problem remains. Furthermore: I ran the speedtests using Microsoft Edge and there are no issues (as long as Firefox is not running.)
  • HW / System issue: Nopes again. I have used a live Ubuntu-image to cross-check whether the HW might be an issue, but running speedtests using Ubuntu and Firefox worked well.

I did not observe similar effects on other machines using Firefox under Windows in my network. So it seems to be a very specific problem within Firefox under Windows 10 on my machine.

By the way the machine: HP Pavilion Gaming - 15-dk0200ng CPU: Intel Core i5-9300H RAM: 16 GB DDR4-2666 SDRAM WiFi: Realtek RTL8822BE 802.11ac (via PCIe) (I also have an Ethernet chipset on this system, but since I have tested everything using only WiFi I'll omit the info here.)

So is this a bug of Firefox? Or am I missing something?

Attached are some screenshots of the disappointing test results using Firefox. (I have similar problems on other sites like speedtest.net or the speedtest of Google). As reference: I've got 500 Mbit/s downstream and 50 Mbit/s upstream. Usually these speeds are achieved from other devices (or other browsers on my system), or are at least within the top 80%. But what I get with Firefox is significantly worse. It's also strange that the speed goes up first, which is fine, but then falls down completely after reaching some point. A few seconds after that it goes up again, but much much slower.

Thanks in advance for any help!

Asked by lupus-terre prije 2 godina

Last reply by lupus-terre prije 2 godina

  • Arhivirano

failed to install add on

As of late in Firefox Android I cannot get any add on to install. I've temporarily disabled 'YouTube high definition' after some strange behavior and when I tried to rein… (pročitajte više)

As of late in Firefox Android I cannot get any add on to install. I've temporarily disabled 'YouTube high definition' after some strange behavior and when I tried to reinstall it or ANY of the list of curated addons I get the same failed to install message. I can no longer download any of the addons and I can't seem to figure out why. I've restarted and cleared cache multiple times but it doesn't work. Any solutions?

Asked by naniqui69 prije 2 godina

Last reply by Paul prije 2 godina