Prikaz označenih pitanja:

How to solve the problem with the constant message "No new messages to download"?

Problem: the bottom left says "No messages to download", the download line on the bottom right keeps jumping and it's impossible to use filters! Tried: -Logged in to my a… (pročitajte više)

Problem: the bottom left says "No messages to download", the download line on the bottom right keeps jumping and it's impossible to use filters!

Tried: -Logged in to my account again, clearing old data. Didn't help. -Tried "Repair Folder" -Deleted filters -Deleted indexes None of these helped. How can I fix the problem? This didn't happen before, but it appeared with version 150.0.1.

Open 72

Can’t turn on notifications x 2 sync & tips & features. Plus Multiple signs in.

Hi, I’ve been trying to write this up now for the 3rd time as I’ve been booted off this page, then it’s has asked me again to sign back in. Notifications: no matter how … (pročitajte više)

Hi, I’ve been trying to write this up now for the 3rd time as I’ve been booted off this page, then it’s has asked me again to sign back in.

Notifications: no matter how may times I’ve tried I can’t turn on notifications, there’s sync & tips and features. I’ve reset my phone., I’ve closed the browser many times. And no matter how many times I tried the toggle won’t switch on the notifications…

I’ve had multiple signs in see pics below I’m new here. I want to make sure all security settings are correct to prevent any hacking which I’ve experienced already.

My location is show I’ve notice as well in browser settings which I’m trying to change so not so local.

Appreciate the help & any feedback to assist with these issues.

Thank you.

Open 64

gmail does not work in firefox anymore

gmail no longer works in firefox. Nightly has been giving me a message about clearing cache and cookies for many many many months. After I do that, nothing changes and I … (pročitajte više)

gmail no longer works in firefox. Nightly has been giving me a message about clearing cache and cookies for many many many months. After I do that, nothing changes and I still end up in a website about clearing cache and cookies.

Firefox ESR is not able to delete gmail emails after I check the delete box. It says they are deleted but the don't ever go away.

I cannot find any version of firefox that works with gmail. Please let me know if you have found one and provide a link for me to download that version.

thanks

Open 36

Template literal not resolving as expected

I have a directory structure C: Gustafson Website ⋮ scripts global.js ⋮ ⋮ TestDirector… (pročitajte više)

I have a directory structure

C:

   Gustafson
       Website
           ⋮
           scripts
               global.js
               ⋮
           ⋮
           TestDirectory
               baseUrl_test.html
           ⋮

In the <head> of a webpage, I determine a baseUrl for the page using the following:

 <script>
   // assumes website topmost directory is "Website""
   ( async ( ) => {
     const segments = document.documentURI.split ( "/");
     const index = segments.findIndex ( element => 
                                        element == "Website" );
     if ( index < 0 )
       {
       throw new TypeError ( 
                 "Website structure not constructed correctly" );
       }
     segments.length = index + 1;
     let path = segments.join ( "/" );
     path += "/";
     window.baseUrl = path;
     console.log(`${baseUrl}`);
     } ) ( );
 </script>

The console log displays

file:///C:/Gustafson/Website/

In the body is

 <script>
   console.log ( `${baseUrl}scripts/global.js` );
 </script>
 <script src=`${baseUrl}scripts/global.js`></script>
 <script>
 window.onload = 
   function ( )
     {
     Global.initialize_globals ( );
     };
 </script>

The console log displays

file:///C:/Gustafson/Website/scripts/global.js Loading failed for the <script> with source “file:///C:/Gustafson/Website/TestDirectory/%60$%7BbaseUrl%7Dscripts/global.js%60”. Uncaught ReferenceError: Global is not defined

   onload file:///C:/Gustafson/Website/TestDirectory/baseUrl_test.html:37
   EventHandlerNonNull* file:///C:/Gustafson/Website/TestDirectory/baseUrl_test.html:34

The problem is the console.log displays what is expected but the src= is using something totally different.

Open 55

Steps in Page zoom (scaling)

Previously, I made a custom scale ".3,.5,.6,.7, .71, .72, .73, .74, .75, .76, .77,.78,.79, .8,.9,1," and thus using Ctrl + the mouse wheel allowed you to set any scale in… (pročitajte više)

Previously, I made a custom scale ".3,.5,.6,.7, .71, .72, .73, .74, .75, .76, .77,.78,.79, .8,.9,1," and thus using Ctrl + the mouse wheel allowed you to set any scale in this way, since when "Ctrl + mouse wheel" the page was scaled by 10% regardless of the values. That is, I could set 74% and use Ctrl + mouse wheel to make the page scale 64% or 84%, even without the available value. Now I can't do this because now my "Ctrl + mouse wheel" doesn't increase/decrease 10%, but just scrolls through the set values. How to get everything back? It's very annoying, I can't use it.

Open 74

"certificate for imap.gmail.com does not come from a trusted source"

Every time I launch Thunderbird Beta 151.0b1 on Arch Linux, I immediately get a notification saying "The certificate for imap.gmail.com does not come from a trusted sourc… (pročitajte više)

Every time I launch Thunderbird Beta 151.0b1 on Arch Linux, I immediately get a notification saying "The certificate for imap.gmail.com does not come from a trusted source." If I click through to the exception dialog, it shows "No Information Available / Unable to obtain identification status for this site" — it can't even fetch the certificate to show me what's wrong with it. The error only appears on launch and doesn't come back. Mail sends and receives fine.

From the terminal, openssl connects to imap.gmail.com:993 without any issue (Verify return code: 0, TLS 1.3, X25519MLKEM768). No antivirus, no VPN, no TLS-intercepting software. NSS 3.123.

Has anyone else seen this? Is this a known Beta issue?

Open 36

Block product update notifications

Is there a setting to disable product update notifications? For example, I got a notification on Windows today prompting me to try out Firefox's new split tab view. I do… (pročitajte više)

Is there a setting to disable product update notifications?

For example, I got a notification on Windows today prompting me to try out Firefox's new split tab view.

I do not want to receive these product update notifications.

I know I can disable notifications in Windows at the OS level, however, this also disables notifications for all websites I have enabled.

Is there an option to disable these?

Open 91

snapdragon based laptop

I have a ASUS Vivobook S15 with snapdragon cpu Some homepages would not come thru it is the same as i can connect to from my win10 computer without problems If you see ba… (pročitajte više)

I have a ASUS Vivobook S15 with snapdragon cpu

Some homepages would not come thru it is the same as i can connect to from my win10 computer without problems If you see bad spelling, i have tried to add on English langugare, bur it does nor work

Win11 , Firefox 152 allways updated

Open 9

Request to Update Email Address – Lost Access to ProtonMail

Hello, I hope you are doing well. I am contacting you regarding my Firefox account, which is currently registered with my ProtonMail email address that I no longer have a… (pročitajte više)

Hello,

I hope you are doing well.

I am contacting you regarding my Firefox account, which is currently registered with my ProtonMail email address that I no longer have access to.

Unfortunately, my ProtonMail account has been permanently disabled, and I am unable to receive any verification emails.

I would like to request your assistance in updating my account email address to a new one.

I can confirm that I am the rightful owner of the account and I am willing to provide any information necessary to verify my identity, such as:

Previous account details Login activity Devices used Any additional verification you may require

Additionally, I am currently located in Iran, where due to recent internet restrictions and instability, I have had to rely on VPN services, which may have contributed to unusual activity patterns.

I would really appreciate any help or alternative verification process you can provide in this situation.

New email address: intelligentquantum@gmail.com

Thank you for your time and support.

Best regards, Hamed

Open 82

How to get "automatic" theme in Firefox settings to honor operating system theme

Firefox reports that my theme is dark no matter what if I set it to _Automatic_. This results on any website that follows the CSS rule to prefer system theme to also be i… (pročitajte više)

Firefox reports that my theme is dark no matter what if I set it to _Automatic_. This results on any website that follows the CSS rule to prefer system theme to also be in dark mode. The only way I can get Firefox to use _Light_ is to manually select that option.

I have observed this behavior on MacOS Sequioa and also Tahoe (after a clean install). Other browsers I tested (Chrome, Safari) are not impacted by this behavior.

Open 108

Deletion of an email in the middle of the message list pane also caused the next selected emai to be the one at the top of the list.

When I delete a message from the message list (not the first one), the next email selected is the first one in the list. This is a change in behavior - it used to the the… (pročitajte više)

When I delete a message from the message list (not the first one), the next email selected is the first one in the list. This is a change in behavior - it used to the the one following the position of the deleted the email would be selected.

Open 27

Always automatically refresh the page

The browser always refreshes the website page by itself, opening the page and switching the browser to the backend or foreground but resting the screen for a while will f… (pročitajte više)

The browser always refreshes the website page by itself, opening the page and switching the browser to the backend or foreground but resting the screen for a while will force the page to refresh, and data that has been entered but not submitted is lost.

At first I thought it was a wrong setting or a problem with the extension. After I reinstalled it, it still occurs, and it happens with all versions (nightly version, iceraven and waterfox as well).

Looking into the information I thought it was the WebSocket live link that would automatically disconnect to save power, and network fluctuations as well. Disconnecting switches to the connection prompt screen, which looks like a refresh. Maybe my guess is wrong.

I currently mitigated this by modifying the "media.aboutwebrtc.auto_refresh.peerconnection_section" function to false to alleviate this, but it still forces the page to refresh.

My device is:Xiaomi 13U, hyperOS2 by android 15

Arhivirano 1 128

Troubleshooting manual system-wide installation of Thunderbird Beta on Linux Mint alongside Thunderbird Release, and managing profiles once installed

To get some information out of the way before reading: my verbose step-by-step is listed below, followed by a summary without the trouble shooting steps. I have read the … (pročitajte više)

To get some information out of the way before reading: my verbose step-by-step is listed below, followed by a summary without the trouble shooting steps. I have read the information about managing profiles when running multiple release channels, but found it a little confusing. If I can improve the formatting here, please let me know and I will edit my post to be more clear.

I am leaving the troubleshooting steps in the event that I did something wrong here.

My questions are primarily: 1. is there a more straightforward way to do this? 2. are there any additional steps to follow after successfully getting both a Release channel installation and a Beta channel installation as far as profile management?

The problem, with step-by-step troubleshooting steps to solve I have Thunderbird Release installed on Linux Mint system-wide, following the instructions here: https://support.mozilla.org/en-US/kb/installing-thunderbird-linux#w_system-thunderbird-installation

Now I take note of the fact that beta must be installed in a different directory: "It is possible to have multiple channels of Thunderbird installed, and even run them simultaneously. Each must be installed in a different installation directory, which will force multiple Thunderbird data profiles to be used in order to protect and keep your data separated."

  • ...so although I have an `/opt/thunderbird/` directory, I rename the downloaded extracted tarball `thunderbird-beta/` and move that directory to `/opt`


I move on to Step 4 from the article linked, creating a symlink.

  • what I used to install Release: `sudo ln -s /opt/thunderbird/thunderbird /usr/local/bin/thunderbird`
  • what I used today to install Beta: `sudo ln -s /opt/thunderbird-beta/thunderbird /usr/local/bin/thunderbird-beta`

Everything works from here as far as me being able to click on the `thunderbird-beta` executable in `/usr/local/bin` and get into the Beta application with a fresh program.

Here is the step I'm unsure of, and where I run into issues.

In Step 5 of the linked article, when I installed release: "Download a copy of the desktop file": `wget https://raw.githubusercontent.com/mozilla/sumo-kb/main/installing-thunderbird-linux/thunderbird.desktop -P /usr/local/share/applications`

...gives me a launcher in `/usr/local/share/applications`. I can edit this in a text editor to point to a different icon etc if need be, but when installing release this is obviously already configured.

So when I install beta, I don't want two of the same icons representing different Thunderbird channels, because my assumption is that will cause issues. So instead of downloading this file again, I copy the file I downloaded with `wget` when installing release, and instead of naming it `thunderbird.desktop` I name it `thunderbird-beta.desktop`

  • I then edit this file in a text editor to point to the Beta icon in `/opt/thunderbird-beta/chrome/icons/default/default256.png`
  • But the resulting file indicates "there was a problem launching the application" and when reopening the file in a text editor, I notice none of my changes have persisted and it's blank.

...I can confirm through a file manager that the icon at `/opt/thunderbird-beta/chrome/icons/default` is a visually different icon with "Beta" added to the bottom of the icon.

So this launcher in `/usr/local/share/applications` is the step I'm having trouble with.


Troubleshooting steps:

  • I delete the previously edited `thunderbird-beta.desktop` file, and I rerun the `wget` command to download another copy of `thunderbird.desktop`, this time using the `-o` flag so that the resulting name is `thunderbird-beta.desktop` again. I again edit this with a text editor and point the icon field to `/opt/thunderbird-beta/chrome/icons/default/default256.png`

For some reason, this works: allows me to save my changes and the icon of `thunderbird-beta.desktop` successfully changes to the Beta icon. By default, with no other changes, clicking this successfully launches Thunderbird, but of course it launches my Release version, so I change the Exec parameter to point to the Beta executable in `/usr/local/bin`

And now I get my desired results: start menu entry, separate icon, and launching the Beta release.

So my primary questions again are: 1. I notice that simply running the Beta application once uses the same `.thunderbird` directory that Release uses, and creates its own profile folder, which seems ideal to me. Verifying that this is the expected and preferred behavior? 2. I'm confused about the support article for profile management when running multiple release channels. Do I want to re-add all of my accounts to Beta from inside the application, therefore having two copies of my mail and profiles on my computer?

Open 1

Issue of "opening new window" with virtual desktops in windows 11

OS Version: Windows 11 Home, 23H2 Firefox Version: 127.0.2 I have several virtual desktops: Desktop 1, 2, 3 and 4. Case 1: Assume that there is at least one opening Firef… (pročitajte više)

OS Version: Windows 11 Home, 23H2 Firefox Version: 127.0.2

I have several virtual desktops: Desktop 1, 2, 3 and 4. Case 1: Assume that there is at least one opening Firefox window in any virtual desktop. And, if I try to open a new window in Desktop x (x = 1, ..., 4), it will appears in Desktop x as expected. Case 2: Assume that there are currently no opening Firefox windows in any virtual desktop. And, if I try to open a new window in Desktop 2 or 3 or 4, it will only appears in Desktop 1.

Arhivirano 1 367

Loss of all Firefox info on PC after windows update

After a windows update(W 10), I had to reinstall Firefox, but everything has disappeared! All links to apps, my files, Bookmarks etc. How can I get my Firefox details ba… (pročitajte više)

After a windows update(W 10), I had to reinstall Firefox, but everything has disappeared! All links to apps, my files, Bookmarks etc. How can I get my Firefox details back? Thanks for your help. Dave Neild

            • @b.com (Mod's note: email removed)
Arhivirano 1 200