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I keep telling thunderbird that messages are not junk, but it keeps putting them back in the Junk folder. The messages come from people in my address book. What the f... is going on? It is extremely annoying. I have been using thunderbird forever. I would have to switch to microsoft software. Please help!

Yesterday my websites would automatically sign me in when FF was started. Now, whenever I start FF, I have to sign into everything! Also, upon first startup of FF, it crashes! What has happened to FF???

My primary email that I used for my FireFox account was discontinued years ago and I no longer have access to it. I need to add my new email address, but the settings will not allow me to until I input the confirmation code that is sent to my discontinued email address. How do I fix this?

In August I stopped being able to send out emails through Thunderbird, but I still was getting incoming mail. My family are all computer nerds but they couldn't figure it out. I talked to the Spectrum Help and they figured out what changes to make in the Thunderbird settings for port numbers to make the new version work, but there was one last change they couldn't manage. They figured out that there needs to be a place in the Thunderbird settings to put in my Spectrum password, for incoming mail. There is one for outgoing mail (the choices were to put in the password or to click on "not necessary", and I used "not necessary") but there is no choice for incoming mail. With the changes they made, I can no longer get incoming or outgoing mail, so I have had to use the Spectrum website to manage the email and it is absolutely horrible, limited, disorganized and very, very slow. I desperately need to fix this. I need to talk to someone in real time, but I can't find a phone number on your website. Please send me a phone number I can call, or you call me at [phone# removed from public support forum]. Thanks.

Why is there no resolution to the problem so many of us are experiencing? Thunderbird just QUIT downloading email. I lost 20 folders full of data from older emails that I can never recoup. And Thunderbird still won't work. We all need answers NOW!!!!!! Really funny that there is a link at the bottom to email me when there is an answer!!!!

Hello, When I read and delete messages on my android phone (android12) they do not show as read or deleted on my laptop and vice versa. Email is Gmail on both, laptop on win 11 and Thunderbird, phone also on Thunderbird. Any help appreciated Thanks

There is someone continusouly trying to log-into my email address. But I do not know where this is coming from.

Help please....to find out who or where this is coming from.

Thank you.

Hello-

Firefox is not allowing me to use my prefered font for websites that I visit. This seems to have happend with a update to the browser as I never had a problem before. I do everything that is explained in the HELP section, but still fonts are choosen by the website. I do have "let websites choose their own font" unchecked. Any help would be appreciated. Thank you.

When I try to start Thunderbird I'm unable to login with my live.com credentials. The error says: "We can't sign you in..." Don't have cookies turned on. Any ideas?

Thanks

I am using version 115.3.3 just today I started having problems. My default Windows virus checker did not identify any issues and I ran malware bytes and it showed zero problems. the problem seemed to start at the point when I forwarded a 5mb file to a few friends. Since then, I have been unable to send anything. The system continues to crash. Most of the time I cannot see any information in pull down lists. I have tried rolling back to a week old restore point and it continues to have the probem. I have tried updating to 115.4.1 and it still has the problem. I have removed all of the automatic installed updates from the last two days and still have the problem..... HELP!

I am not sure I will see emails back from this help request, but I sure hope so:)

I am in the process and think I have completed the process to open up the new Thunderbird access for my e mail. In the previous version I could close my e mail when I had finished writing and or reading/deleting e mails. In this current version I do not seem to see where I can close my e mail when I have finished. Any suggestions?

Is there any way to ALWAYS override the message body text font and size for ALL incoming emails and display the ALL messages in the text font and size of my choice? If so, how?

Today, out of the blue, my email screen adjusted itself to be very, very tiny. I almost need a magnifier to read it! I cannot find how to put it back to normal!

Please help!

I have removed and downloaded Firefox for windows 10 4 times. each time i try to run it I get the following error "The file or directory is corrupted or un-readable"

[email removed from public]

I have noticed quite a few websites that will not load on Mozilla but will load on other Browsers. Even turning off enhanced tracking protection doesn't always help. Some of these sites use to load without any issues. The last one finally loaded after I turned of cookie protection completely. This was that website: https://reservations.gplakes.com/FacilityDetails.aspx?facID=4&sd=10/27/2023&ed=10/28/2023

What can I do to prevent this from happening in the future?

My Firefox browser always shows nine icons for sites I regularly visit. That's nice. Lately, though, icons for sites I do not want keep popping up displacing ones I do. I delete them and get my favorites back but it's really annoying. Can you stop this?