Eliminate popup
I have suddenly acquired a bottom-dwelling popup. It is definitely NOT from the sites I'm visiting (all of which are internal to my company). I'm thinking some sort of add-on installed without my knowledge.
It doesn't show up on every page; when it does appear, it occupies about half of the bottom of screen taken out of the middle, about the size of a standard web banner.
I don't see anything in the add-ons that looks suspicious, with the exception of that SweetPacks thing, but I can't see how to remove that.
Any help appreciated.
Izabrano rješenje
I seem to have missed that you run the Current Firefox 17.0.7 ESR version, so no need to update.
Extensions that do not have a "Remove" button are installed by other software and are not under control of the Firefox extension manager. Such globally installed extensions are usually found via a registry scan or are installed in a location that Firefox scans for installed extensions.
Extensions installed this way need to be removed via the settings (options/preferences) of the program that has added this extension or you need to uninstall this program via the Control Panel.
In Firefox you an only disable such an extension.
There are other things that need attention.
Your System Details List shows that you have obsolete preferences from previous Firefox versions that are no longer supported (e.g. SSL2 and a lot of checkCompatibility prefs).
You can delete the prefs.js file and possible numbered prefs-##.js files and a possible user.js file to reset all prefs to the default value or edit the prefs.js file to remove the corresponding lines or reset these prefs to the default value via the right-click context menu.
Your System Details List also shows that you have a user.js file in the profile folder to initialize some prefs on each start of Firefox.
The user.js file is only present if you or other software has created it, so normally it wouldn't be there. You may want to check its content with a plain text editor if you didn't create this file yourself.
The user.js file is read each time you start Firefox and initializes preferences to the value specified in this file, so involved preferences can only be changed temporarily for the current session.
Pročitajte ovaj odgovor sa objašnjenjem 👍 0All Replies (3)
Please update to the current Firefox 22.0 release.
- Help > About Firefox
- https://support.mozilla.org/kb/update-firefox-latest-version.
- https://support.mozilla.org/kb/Updating+Firefox
The Firefox 17 version that you currently run is no longer supported with security updates.
- It is important to update Firefox and add-ons to the latest version to get all security fixes.
Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).
- Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.
Thanks for the response, but nothing was revealed that helped.
I did find information elsewhere that led me to using the Uninstall Applications Control Panel to get rid of SweetPacks and LessTabs.
Odabrano rješenje
I seem to have missed that you run the Current Firefox 17.0.7 ESR version, so no need to update.
Extensions that do not have a "Remove" button are installed by other software and are not under control of the Firefox extension manager. Such globally installed extensions are usually found via a registry scan or are installed in a location that Firefox scans for installed extensions.
Extensions installed this way need to be removed via the settings (options/preferences) of the program that has added this extension or you need to uninstall this program via the Control Panel.
In Firefox you an only disable such an extension.
There are other things that need attention.
Your System Details List shows that you have obsolete preferences from previous Firefox versions that are no longer supported (e.g. SSL2 and a lot of checkCompatibility prefs).
You can delete the prefs.js file and possible numbered prefs-##.js files and a possible user.js file to reset all prefs to the default value or edit the prefs.js file to remove the corresponding lines or reset these prefs to the default value via the right-click context menu.
Your System Details List also shows that you have a user.js file in the profile folder to initialize some prefs on each start of Firefox.
The user.js file is only present if you or other software has created it, so normally it wouldn't be there. You may want to check its content with a plain text editor if you didn't create this file yourself.
The user.js file is read each time you start Firefox and initializes preferences to the value specified in this file, so involved preferences can only be changed temporarily for the current session.