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Firefox 20.0.1 Crashes when minimized

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It has nothing to do with clicking the minimized "-", I simply Alt-Tab to another software program, and within a minute or a few, FireFox has terminated the process.

I saw someone had the same problem a while back:

[Firefox keeps crashing when minimized] "https://support.mozilla.org/en-US/questions/931824"

it bothered me to see the thread closed, with no answer.

This problem is there in a consistent way, day after day (boot after boot). Other than this everything seems to be fine!

Tx in advance, Ed

It has nothing to do with clicking the minimized "-", I simply Alt-Tab to another software program, and within a minute or a few, FireFox has terminated the process. I saw someone had the same problem a while back: [Firefox keeps crashing when minimized] "https://support.mozilla.org/en-US/questions/931824" it bothered me to see the thread closed, with no answer. This problem is there in a consistent way, day after day (boot after boot). Other than this everything seems to be fine! Tx in advance, Ed

All Replies (8)

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hello ed, please have a look if there are any crash reports generated - this would give us a better understanding what may be triggering those crashes. therefore please enter about:crashes into the location bar and see if there are recent entries listed there... if so copy the latest few report ids from there & paste them here into a forum reply.

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If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the IDs of the submitted crash reports on the about:crashes page.

  • You can open the about:crashes page via the location bar, like you open a website, or open this page via "Help > Troubleshooting Information".

See:


See also:

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Submitted Crash Reports



    Ok here they are, they are old. They are though the latest.

In my options, I have enabled the Crash Reporter. I don't know why I never see a crash report dialog anymore.

These old reports may be unrelated to the current problem (suspect they are).

I am definitely mind-blown at your fast get-back !


   a34b5dac-399d-4044-999e-64d4e36e56b511/12/201211:23 AM5c57285b-6e09-4f4e-8bc9-dd68a8e6f8f69/13/20129:18 PM
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ok, yes those reports date back quite a while...

another thing you could test is if you can replicate those crashes when you launch firefox in safe mode once: Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems

it would also be helpful if you could open up the processes tab in the windows task manager (ctrl+alt+esc) and see if anything obvious is going on when the crash is happening, like the firefox.exe task is consuming lots of cpu power or memory-resources...

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Will play with safe mode over next few days.

Is it possible for firefox to terminate, without the crash reporter (enabled) dialog coming up?

I would like to see it working !

Another thing: .... is that I cannot restore the session, when it does go down. If it did restore, it would be to a previous session, which is an issue I had never seen before.

Also I will try to reset FireFox in a day or so after I play with safe mode.

Unless you have some immediate extra advice, I need a day anyway to try this.... and will get back immed.

Should this become resolved, I will of course mark the thread solved.

Thanks so much guys.

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Create a new profile as a test to check if your current profile is causing the problems.

See "Creating a profile":

If the new profile works then you can transfer some files from an existing profile to the new profile, but be careful not to copy corrupted files.

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This happens to me when I minimize to access a Desktop Control Panel Sound shortcut to switch between my speakers and headphones. Used to have to kill the firefox process to fix, a minor annoyance but now Shockwave shows a dialog when it happens and I can kill it and FF recovers.

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This seems to work for me:

Disable crash protection in firefox:
- open firefox
- about:config
- set dom.ipc.plugins.timeoutSecs to -1
- set dom.ipc.plugins.enabled to false

Here's the link to the source of this info:
www.sandboxie.com/phpbb/viewtopic.php?p=92181&sid=14bdc62e3dedb382317b059a8122a801

I didn't need to change the second setting though. And I should note that it disables plugin container, so it's not advisable to use that if you don't have to, because having only flash plugin crash is better than firefox crashing altogether which is what will happen should flash hang or crash again with plugin container disabled.

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