Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Ova tema je arhivirana. Pitajte drugo pitanje ako vam je potrebna pomoć.

Can't login to Firefox.

  • 1 odgovor
  • 1 ima ovaj problem
  • 6 views
  • Posljednji odgovor poslao user633449

ladams1221
ladams1221
more options

I am trying to download an add-on. I tried logging in, it rejected my password. It kept putting a password in the space that was too long for it to be mine. I would erase it & enter mine - rejected. I tried resetting my password - with success...still won't do anything but go right back to the login page. I am correctly entering the captcha words, too. Going around in circles. I am using a Galaxy S3 ICS.

I am trying to download an add-on. I tried logging in, it rejected my password. It kept putting a password in the space that was too long for it to be mine. I would erase it & enter mine - rejected. I tried resetting my password - with success...still won't do anything but go right back to the login page. I am correctly entering the captcha words, too. Going around in circles. I am using a Galaxy S3 ICS.

All Replies (1)

user633449
user633449
more options

First, please update Firefox to 18.

Second, why are you trying to put in a password to install an add-on? That's confusing me. Addons for Firefox don't require a password or captcha