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I can't sign into firefox

  • 2 odgovori
  • 3 ima ovaj problem
  • 8 views
  • Posljednji odgovor poslao cor-el

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Firefox won't let me login. Keeps telling me that my username and password is invalid

Firefox won't let me login. Keeps telling me that my username and password is invalid

All Replies (2)

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Maybe you could explain a bit more. Firefox does not need you to login to use it.

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This can be caused by corrupted cookies or cookies that aren't send or otherwise blocked.

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.