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I can't open a second browser window.

  • 2 odgovori
  • 24 ima ovaj problem
  • 102 views
  • Posljednji odgovor poslao norm.hansen

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If I have had a firefox window open and then closed it, I can't get Firefox to open again. I have to shutdown and reboot to be able to get Firefox to open.

Izabrano rješenje

That sounds like Firefox is "hanging at exit" and is usually caused by an Extension or a Plugin.




You need to update the following. The Plugin version(s) shown below was/were submitted with your question and is/are out of date. You should update to avoid known security issues with the version(s) you have installed. Click on "More system info..." to the right of your question to see what was included with your question.

  • Shockwave Flash 10.2 r152
  • Next Generation Java Plug-in 1.6.0_15 for Mozilla browsers
  1. Check your plugin versions on either of the following links':
  2. Update the Flash plugin to the latest version.
    • Download and SAVE to your Desktop so you can find the installer later
    • If you do not have the current version, click on the "Player Download Center" link on the "Download and information" or "Download Manual installers" below
    • After download is complete, exit Firefox
    • Click on the installer you just downloaded and install
      • Windows 7 and Vista: may need to right-click the installer and choose "Run as Administrator"
    • Start Firefox and check your version again or test the installation by going back to the download link below
    • Download and information: http://www.adobe.com/software/flash/about/
      • Use Firefox to go to the above site to update the Firefox plugin (will also install plugin for most other browsers; except IE)
      • Use IE to go to the above site to update the IE ActiveX
    • Download Manual installers.
  3. Update the Java plugin to the latest version.
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All Replies (2)

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Odabrano rješenje

That sounds like Firefox is "hanging at exit" and is usually caused by an Extension or a Plugin.




You need to update the following. The Plugin version(s) shown below was/were submitted with your question and is/are out of date. You should update to avoid known security issues with the version(s) you have installed. Click on "More system info..." to the right of your question to see what was included with your question.

  • Shockwave Flash 10.2 r152
  • Next Generation Java Plug-in 1.6.0_15 for Mozilla browsers
  1. Check your plugin versions on either of the following links':
  2. Update the Flash plugin to the latest version.
    • Download and SAVE to your Desktop so you can find the installer later
    • If you do not have the current version, click on the "Player Download Center" link on the "Download and information" or "Download Manual installers" below
    • After download is complete, exit Firefox
    • Click on the installer you just downloaded and install
      • Windows 7 and Vista: may need to right-click the installer and choose "Run as Administrator"
    • Start Firefox and check your version again or test the installation by going back to the download link below
    • Download and information: http://www.adobe.com/software/flash/about/
      • Use Firefox to go to the above site to update the Firefox plugin (will also install plugin for most other browsers; except IE)
      • Use IE to go to the above site to update the IE ActiveX
    • Download Manual installers.
  3. Update the Java plugin to the latest version.
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Thanks for the helping hand; the problem was one of the extensions loaded by Zone Alarm. I had not the slightest idea where to start looking until you took my hand.

Norm