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Javascrypt is enabled. Netflix says it is not enabled. What do I do now?

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I'm attempting to download a movie from Netflix. Netflix says "The Netflix Movie Player requires Javascript. Please enable that feature in your browser settings and reload this page." I went to <Tools><Options><Content> and found a check mark next to "Enable Javascrypt." Under "Advanced," I checked all five boxes, and I still get the same messsage from Netflix.

I'm attempting to download a movie from Netflix. Netflix says "The Netflix Movie Player requires Javascript. Please enable that feature in your browser settings and reload this page." I went to <Tools><Options><Content> and found a check mark next to "Enable Javascrypt." Under "Advanced," I checked all five boxes, and I still get the same messsage from Netflix.

Additional System Details

This happened

Not sure how often

This started when...

I first tried to download a Netflix movie

Installed Plug-ins

  • Shockwave Flash 10.1 r53
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Adobe PDF Plug-In For Firefox and Netscape "9.3.3"
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Default Plug-in
  • Google Update
  • iTunes Detector Plug-in
  • Next Generation Java Plug-in 1.6.0_21 for Mozilla browsers
  • 4.0.50524.0
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers

Application

  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.8) Gecko/20100722 Firefox/3.6.8 ( .NET CLR 3.5.30729)

More Information

Windows XP Pro SP3, Dell Inspiron 6000.

jscher2000
  • Top 10 Contributor
3377 solutions 30699 answers

Does the Netflix movie player work in Firefox now? Previously it used a kind of DRM that only worked with the ActiveX version of Windows Media Player used in IE.

I assume you are not using the NoScript extension, a tool to manage scripts on a site-by-site basis. If you are, check the NoScript pop-up for domains that Netflix uses other than its main domain.

I no longer have a Netflix account, but hopefully another user can work on this with you to diagnose the problem.

Does the Netflix movie player work in Firefox now? Previously it used a kind of DRM that only worked with the ActiveX version of Windows Media Player used in IE. I assume you are not using the NoScript extension, a tool to manage scripts on a site-by-site basis. If you are, check the NoScript pop-up for domains that Netflix uses other than its main domain. I no longer have a Netflix account, but hopefully another user can work on this with you to diagnose the problem.