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Ova tema je arhivirana. Pitajte drugo pitanje ako vam je potrebna pomoć.

Feedback button is not working, even though I'm upgraded to 4.0b2

  • 3 odgovori
  • 2 ima ovaj problem
  • 10 views
  • Posljednji odgovor poslao TonyE

FidelisVernula
FidelisVernula
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The question is pretty self-explanatory, but this is what is happening:

Every time I go to submit feedback, I'll click either "Firefox Made Me Happy Because..." or "Firefox Made Me Sad Because..." and it will open the correct URL, but then transfer to the Input Download page. I had even thought, because my computer has had a couple issues the past week that I resolved, that something happened to my Firefox, so I reinstalled Beta 2, but that did not resolve the issue.

So, has anyone else had this issue, and is there a way to fix it?

Thanks!

The question is pretty self-explanatory, but this is what is happening: Every time I go to submit feedback, I'll click either "Firefox Made Me Happy Because..." or "Firefox Made Me Sad Because..." and it will open the correct URL, but then transfer to the [https://input.mozilla.com/en-US/download Input Download] page. I had even thought, because my computer has had a couple issues the past week that I resolved, that something happened to my Firefox, so I reinstalled Beta 2, but that did not resolve the issue. So, has anyone else had this issue, and is there a way to fix it? Thanks!

All Replies (3)

TonyE
TonyE
  • Moderator
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I have not found a definitive answer, but this may be due to the original planned release date for beta 3.

Beta 3 was originally planned to be released on August 6th, but has been delayed for a few days. The feedback system appears to have been setup to stop feedback from beta 2 from 6th August when beta 3 was originally planned for release. The feedback system will work again once beta 3 is released.

mark2
mark2
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You may also have a look at this similar thread:

http://support.mozilla.com/en-US/questions/746475#answer-27809

TonyE
TonyE
  • Moderator
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Changed the user agent string is not recommended. It could lead to other problems, either now or later.

Additionally feedback provided when using a changed user agent string could be misleading. If you report a fault on beta 2 but use a beta 3 useragent, it may give the indication that you are having the problem with beta 3. Problems that occur in beta 2 may not occur in beta 3.