Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Open

Synchronising problems

Firefox Sync failure
SuMo Bot replied
andymilne1.am
andymilne1.am

Hi,

I am trying to synchronise my web browser on my phone to my laptop, but when I try to do so using the QR code I get an error saying I need to use a Mozilla app to do it rather than my phone camera app (see attached)

I can’t find anywhere in my Firefox browser settings this app!

Help!!

Hi, I am trying to synchronise my web browser on my phone to my laptop, but when I try to do so using the QR code I get an error saying I need to use a Mozilla app to do it rather than my phone camera app (see attached) I can’t find anywhere in my Firefox browser settings this app! Help!!
Priloženi snimci ekrana

All Replies (1)

SuMo Bot
SuMo Bot

Skip that QR thingy and just sign into your account.

Postavite pitanje

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.