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Riješeno Arhivirano

Immediately crashes windows

SuMo Bot replied
pjcamp

I've been using Firefox all morning. Now, for some unknown reason, every time I start it up, it immediately crashes Windows. I mean, within 1 second or so. There's no time to do anything. After the fourth crash in a row, I just restarted Windows again. It was humming along happily for 10 minutes or so, and then crashed as soon as I started Firefox. After the first crash, the first thing it did was update, but that didn't fix anything. I'd love to share data with you but I'm forced to use Edge right now.

I've been using Firefox all morning. Now, for some unknown reason, every time I start it up, it immediately crashes Windows. I mean, within 1 second or so. There's no time to do anything. After the fourth crash in a row, I just restarted Windows again. It was humming along happily for 10 minutes or so, and then crashed as soon as I started Firefox. After the first crash, the first thing it did was update, but that didn't fix anything. I'd love to share data with you but I'm forced to use Edge right now.
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Odabrano rješenje

Yes, I've had the same issue in the past with spotify. Mark it as resolved to remove from our list and have a good day.

All Replies (3)

Did you try with Firefox in Troubleshoot Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf Windows home or pro and are you running any security software besides MS Defender? What version of Firefox? You can also see what happens with windows in safe mode.

I'm sorry, I meant to update this. It occurred to me that the last thing I did before it started crashing was open a specific site in a tab. When I restarted, I had just enough time to close that tab and it hasn't crashed since. I can't imagine why that would happen but it did.

However, thanks for being willing to help!

Odabrano rješenje

Yes, I've had the same issue in the past with spotify. Mark it as resolved to remove from our list and have a good day.